enterprise

Huffington Post…

DOHA (Daniel Fineren) – Hackers are bombarding the world’s computer controlled energy sector, conducting industrial espionage and threatening potential global havoc through oil supply disruption. Oil company executives warned that attacks were becoming more frequent and more carefully planned. “If anybody gets into the area where you can control opening and closing of valves, or release valves, you can imagine what happens,” said Ludolf Luehmann, an IT manager at Shell Europe’s biggest company . “It will cost lives and it will cost production, it will cost money, cause fires and cause loss of containment, environmental damage – huge, huge damage,” he told the World Petroleum Congress in Doha. Computers control nearly all the world’s energy production and distribution in systems that are increasingly vulnerable to cyber attacks that could put cutting-edge fuel production technology in rival company hands. “We see an increasing number of attacks on our IT systems and information and there are various motivations behind it – criminal and commercial,” said Luehmann. “We see an increasing number of attacks with clear commercial interests, focusing on research and development, to gain the competitive advantage.” He said the Stuxnet computer worm discovered in 2010, the first found that was specifically designed to subvert industrial systems, changed the world of international oil companies because it was the first visible attack to have a significant impact on process control. But the determination and stamina shown by hackers when they attack industrial systems and companies has now stepped up a gear, and there has been a surge in multi-pronged attacks to break into specific operation systems within producers, he said. “Cyber crime is a huge issue. It’s not restricted to one company or another it’s really broad and it is ongoing,” said Dennis Painchaud, director of International Government Relations at Canada’s Nexen Inc. “It is a very significant risk to our business.” “It’s something that we have to stay on top of every day. It is a risk that is only going to grow and is probably one of the preeminent risks that we face today and will continue to face for some time.” Luehmann said hackers were increasingly staging attack over long periods, silently collecting information over weeks or months before attacking specific targets within company operations with the information they have collected over a long period. “It’s a new dimension of attacks that we see in Shell,” he said. NOT IN CONTROL In October, security software maker Symantec Corp said it had found a mysterious virus that contained code similar to Stuxnet, called Duqu, which experts say appears designed to gather data to make it easier to launch future cyber attacks. Other businesses can shut down their information technology (IT) systems to regularly install rapidly breached software security patches and update vulnerable operating systems. But energy companies cannot keep taking down plants to patch up security holes. “Oil needs to keep on flowing,” said Riemer Brouwer, head of IT security at Abu Dhabi Company for Onshore Oil Operations (ADCO). “We have a very strategic position in the global oil and gas market,” he added. “If they could bring down one of the big players in the oil and gas market you can imagine what this will do for the oil price – it would blow the market.” Hackers could finance their operations by using options markets to bet on the price movements caused by disruptions, Brouwer said. “So far we haven’t had any major incidents,” he said. “But are we really in control? The answer has to be ‘no’.” Oil prices usually rise whenever tensions escalate over Iran’s disputed nuclear program – itself thought to be the principal target of the Stuxnet worm and which has already identified Duqu infections – due to concern that oil production or exports from the Middle East could be affected by any conflict. But the threat of a coordinated attack on energy installations across the world is also real, experts say, and unlike a blockade of the Gulf can be launched from anywhere, with no U.S. military might in sight and little chance of finding the perpetrator. “We know that the Straits of Hormuz are of strategic importance to the world,” said Stephan Klein of business application software developer SAP. “What about the approximately 80 million barrels that are processed through IT systems?,” said Klein, SAP vice president of oil and gas operations in the Middle East and North Africa. Attacks like Stuxnet are so complex that very few organizations in the world are able to set them up, said Gordon Muehl, chief security officer at Germany’s SAP said, but it was still too simple to attack industries over the internet. Only a few years ago hacking was confined to skilled computer programmers, but thanks to online video tutorials, breaking into corporate operating systems is now a free for all. “Everyone can hack today,” Shell’s Luehmann said. “The number of potential hackers is not a few very skilled people — it’s everyone.” (Editing by William Hardy) Copyright 2011 Thomson Reuters. Click for Restrictions .

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Cyber Attacks Threaten To Wreck World Oil Supply

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Huffington Post…

By pulling a simple tax lever, we could reduce the costs of growing income disparities, while at the same time freeing up several trillion dollars of additional resources each year—more than enough to pay down the federal debt and rebuild our crumbling infrastructure—all without requiring painful sacrifices from anyone. This essay is adapted from Robert H. Frank’s recently published book, The Darwin Economy.

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Another Solution To Income Inequality? The Progressive Consumption Tax

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Nelson Davis: Small Business Essentials

October 21, 2011

In response to a recent email question regarding how to succeed in a small business venture, I began to distill what I’ve learned from over one-thousand business owners of all sizes, categories and ethnicities. They are people whose television stories I’ve presided over as executive producer of the Making It! weekly TV show. Though the end goals are consistently familiar, the pathways to a thriving enterprise are many. Here are several important things they’ve taught me and our viewers. If you are only focused on what business is trendy today and how much money you can make quickly, the end is already in sight for your enterprise. To succeed long term, you must invest the time to dig deep into your interests and determine what you are truly passionate about. What would you be willing to do for ten hours a day even if you weren’t being paid for it? There may be many days like that! Get customers first before you spend on the trappings! Don’t waste your precious start up dollars on expensive stationary and office space. These days, you can have a virtual phone system, a virtual assistant, online marketing material and all the trappings to appear larger than you are. Focus everything on marketing, sales and establishing an income stream — then you are in business. Hire the best people you can find for what you can afford to pay. Whether your early hires are just out of school or have twenty years experience, take time to ensure that they bring something to the party beyond being pleasant and amenable. They too need to be fully immersed in your goals and business culture as well as understanding that sales and marketing are the lifeblood of the business. If you pay them ten dollars, they should support a multiple of that in sales. I’ve seen some small businesses that gross a half-million dollars per staff employee. Don’t rely on your family and friends for advice regarding the prospects for success with your business idea. They only know what whey know and your vision may not easily translate for them. That is, unless they have started and operated a successful business for more than five years. Even better is the advice you can get from someone who has failed at least once on their way to a successful enterprise. That knowledge is worth its weight in platinum. Spend at least thirty percent of your time outside the office. Emails and social media can help you keep in touch with customers and prospects, but pressing the flesh is the key to launching important relationships. Networking events, trade shows and workshops can help you make connections. I’ve met the men and women who sell airliners at one hundred million dollars or more each. They know their customers and prospects better than they know some family members! People will say yes to people they know, like and trust. You can’t fully create that electronically. Never stop seeking greater knowledge and considering collaborations with other entrepreneurs. Small businesses can work together to cast a longer shadow and attract bigger contracts and customers. Giant corporations like to see scale in their potential vendors. If you can show that by bidding jointly with another company, they’ll usually choose that versus having to manage two different companies themselves. If you are strong at sales, another business owner who isn’t will be happy to join in with you to go after larger fish. One plus one can sometimes equal 2.5! This type of collaboration can be much better than wrestling with the demons that show up in classic partnerships. There is no certainty that you’ll succeed in your first business or even the second or third. Many years ago my first partnership attempt with a submarine sandwich shop failed miserably but it delivered some precious if painful lessons. Being doggedly persistent, I started over again in a different city with the same principal partner and it grew into multiple locations before the partnership came apart and I sold out. The ultimate essential lesson is that if you have a business dream the time to act on it is now. Waiting for perfection simply allows that dream to be obscured by layers of dust and to fade away.

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Michael Sigman: Corporations Are a Mitt’s Best Friend

August 15, 2011

Throughout the 2008 presidential campaign, GOP standard bearer (read: standard-lowerer) John McCain annoyingly addressed any gathering of more than one as “my friends.” In the second McCain-Obama debate alone, he used the phrase 21 times . Even at a time when millions of Americans were learning how to accumulate anonymous Facebook friends by the thousands, this gambit proved counterproductive, though it did create jobs for the enterprise that peddled “John McCain Is Not My Friend” T-shirts and hoodies. McCain lost his soul along with the presidency, so one had reason to hope that candidates would lose the bogus “friend” references this time around. But last week, to the delight of Democrats and comedians throughout the land, Republican frontrunner Mitt Romney managed to mash up “my friend” with an even hoarier sound bite. Picking up on the Supreme Court’s gargantuan gift to Republican candidates in the 2010 Citizens United decision , the Mittster went all Soylent Green on an Iowa heckler, opining , “Corporations are people, my friend… of course they are.” He even out-courted the court, adding, “Human beings, my friend.” While Steven Colbert and the DNC were having their fun, Iowa interloper Sarah Palin — no fan of Romney’s — backed Mitt with this silly-gism . And leave it to Republican senator Rand Paul to ratchet up the crazy by telling Think Progress , “All of us are corporations… everybody who has a 401k has parts of corporations, so in a sense we are.” The Romney/Rand reasoning means personhood would accrue not only to corporations but also to armies, baseball teams and dinner parties. (To be consistent, Paul would have to concede that 401K-deprived humans don’t pass muster.) Further, corporate mergers would be the equivalent of marriages, and Republicans would push for a Constitutional Amendment to codify once and for all that these transactions are legal only when one male corporation merges with one female. Joking aside, the impersonal (McCainish) and sarcastic (Romneyesque) appropriation of “friend” and the equivalence of “corporations” and “people” reflect the increasingly money-driven, technological dehumanization of what passes for American democracy in 2011. It’s been widely observed that the most depressing moment in last week’s Republican debate arrived when all the candidates — having signed Grover Norquist’s absurd “Not a penny of tax increases even if the world is coming to an end” pledge — simultaneously raised their hands to indicate that they would reject a deficit reduction plan even if it had a 10 to 1 ratio of spending cuts to tax increases. As Kurt Anderson observed in a New York Times op-ed , “What these pledges do is make the robotic quality of politicians more transparent and explicit by installing in each one a few crude lines of code that can’t be overridden or rewritten.” This hair-raising hand-raiser hearkened back to a 2008 debate, when three Republican candidates — Mike Huckabee, Sam Brownback and Tom Tancredo — revealed that they didn’t believe in evolution. This, finally, was a bridge too far even for mavericky McCain, who haltingly supported Darwin’s theory. The fact that all the Republican candidates agreed this time in support of an equally absurd proposition indicates how far (right) the GOP has come. The only thing more degrading would be to associate those who support a robust public-sector with slavery. And Right on cue comes Rick Perry, the newest Republican superhero, capable of going toe-to-loony-toe with Michele Bachmann in linking government to slavery as spookily as Dick Cheney linked 9/11and Saddam Hussein. Perry made the connection this way to a TV host, “We’re going through [these] difficult economic times for a purpose, to bring us back to those Biblical principles of, you know, you don’t spend all the money. Not asking for Pharaoh to give everything to everybody and to take care of folks because at the end of the day, it’s slavery. We become slaves to government.” How many Republican candidates will salute at the next debate if someone asks, “Is everyone to the left of Rand Paul the moral equivalent of a slaveholder?”

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Buck Goldstein: Low Risk and High Return — Investing in our Best

June 27, 2011

Last spring I taught a seminar on innovation to 24 first-year honors students who could objectively be described as among the brightest teenagers in the world. Halfway through the semester I caught myself flashing back to my former life as a CEO and as a venture capitalist. I spent my entire career attempting to attract and invest in great talent, and I never successfully assembled a group as gifted as the students in that seminar. When I was fortunate enough to find even a few such individuals in my previous life, my response was always the same: invest in them. In the context of my company, that meant providing them training, mentoring and diverse experiences. As a venture capitalist, it meant deploying millions of dollars and expending an unlimited amount of time and energy to help an entrepreneur and his or her team succeed. Investing in the members of my first-year seminar would result in a healthy return, no matter what the metrics. The more interesting question is what form should that investment take and from where should it come? The answer lies neither in the halls of Congress nor in a think tank in Washington, D.C. or New York, but back in the seminar room with my students. Have a look at them and read a short biography for each by clicking this link . The first thing that strikes me about the students is their diversity. Even though they go to a state-supported, public university, over half of the students, or their parents, were born in a foreign country. They don’t mention it in their short biographies, but many of these students are recipients of merit scholarships and were the subject of intense recruiting battles. Although they are interested in innovation and entrepreneurship — the focus of the seminar — only a few plan to major in business. Instead most will study in the liberal arts. These students hope to make a difference in the world, and most are drawn to challenges such as global warming, gender inequality and extreme poverty. In my old life in the private sector, we would create a multi-year development plan for each of these students with an eye toward returns far in excess of our investment. If the university, or even the country, were to do the same, what would a plan look like? Based on the students’ biographies and my experiences with them, I’ll suggest four such plans. Cliff plans to go to medical school and is also interested in innovation. In college, a liberal arts education will help him explore alternatives and teach him to think critically and solve problems. He also needs some experience with applied scientific research — the kind that seeks to bridge the gap between the academic lab and the commercial marketplace. Spending one summer working in academic science and another working for a biotechnology company seeking to bring cutting-edge research to market would prepare him to make the most of his medical education. The synergy of those two experiences would encourage him to leverage his interest in innovation into a high-impact career focused on solving big problems and fostering new enterprises that create jobs. Courtney is a scientist and an innovator. In high school she was on the robotics team, but since arriving at UNC she has become interested in environmental issues. She also has a strong aptitude for math, which is a virtual prerequisite for serious science. To achieve her potential, she will need a global perspective which could be achieved by spending time in a lab abroad, as well as some time on the ground in the developing world. Such a combination would hone her quantitative skills, expand her horizons and fan her passion, preparing her to make a real difference in the world. Chenxi , known as”Chex,” left her landlocked town in China at age 11 to further her education. At 15 she journeyed to Singapore for high school, and after a year of university studies is deeply committed to social science research on global health issues. This summer she is doing research in India and China through grants she secured almost entirely on her own. Chex is remarkably industrious and self-sufficient having lived on her own from an early age. She will corral the resources to do big things. But what happens to Chex when she graduates? Perhaps she can extend her stay through graduate study, but gaining permanent residency is no easy task, even for someone with Chex’s tenacity. After recruiting and training this remarkable talent, we bear the risk of losing her to a competitor (China) just when she can make the greatest contribution. The plan for Chex centers on only one issue: keeping her in the United States. Arjun wants to start a business. This is no surprise because he has been an entrepreneur most of his life, undertaking everything from start-ups to day trading. In college it will be important for him to combine his academic work with real-world experience, meet and work with some entrepreneurs and have the chance to actually start something, even if it fails. Keeping the price of failure low and allowing Arjun to learn the lessons that only failure can teach is an important part of the process of preparing him to enter the fray once he graduates. What will be important for Arjun, when the time comes, is tapping financial and intellectual capital to start his enterprise. Policy incentives for new enterprise creation such as lower or no capital gains tax for investors in such enterprises and technical support for start-ups characterize the kind of climate that supports Arjun’s aspirations. Similar plans can be devised for the other seminar students as well. In some cases all that would be required is two to four sessions a year with a trained coach to help chart their path. For others, small research grants or summer stipends would also be necessary to allow for internships or practical research experience. If the grants further a commercial enterprise, they could be structured as loans. On average, this additional support would average no more than $10,000 over the student’s four-year career. Assuming 400 students per year would qualify, it would take around $1.25 million annually to fund such a program on one campus (including the overhead to support it). Scaling the idea to 100 campuses (or the equivalent) would require a national commitment of $125 million a year in investment. The return on that investment in terms of job creation, research accomplished, patents granted and companies created would result in the kind of returns that make a venture capitalist happy. Other steps must also be taken to ensure an outsized return on investment in students like mine. For those who are not U.S. citizens, we must find a way to keep them here once they earn their degrees. This involves immigration reform as well as creating a business and intellectual climate that welcomes their talents. University research must offer the opportunity to work on what students perceive as big problems where their efforts will truly make a difference. In the world we live in, they can go elsewhere if they think the impact will be greater. Thoughtfully improving the environment for start-ups of all kinds in both the commercial and social sector is also critical. One of this country’s strongest competencies is innovation and the best and brightest from all over the world want to be part of what they perceive as “start-up nation.” I don’t know of an opportunity around that is better than investing in my 24 students. The good news is there are hundreds more like them in colleges and universities throughout the United States. If we treat them like our most successful corporations would and create a development plan for each of them, the result is an investor’s dream — low risk and high return. Buck Goldstein is the University Entrepreneur in Residence at the University of North Carolina at Chapel Hill and the co-author, along with Chancellor Holden Thorp, of Engines of Innovation–The Entrepreneurial University in the Twenty-First Century .

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SEC Delays Yet Another Rule, Exempts Small Hedge Funds

June 22, 2011

Another week, another Dodd-Frank proposed rule gets delayed and watered down. The Securities and Exchange Commission approved on Wednesday new rules for hedge funds and private investment advisers that manage more than $150 million in assets to register with the SEC and disclose information about their operations. But the implementation of the rules have been delayed nine months until March 30, 2012, and the SEC exempted small hedge funds and venture capital funds from most reporting requirements. The rules were passed in a divided vote, with Republican commissioners complaining that the exemptions were too narrow. Last week, The Watchdog reported that key regulators, including the Commodity Futures Trading Commission and the SEC, delayed and weakened new rules and regulations. FDA Procedures Could Allow Hazardous Medical Devices To Remain On The Market: GAO The Food and Drug Administration’s procedures for recalling hazardous medical devices is riddled with flaws that could leave the defective products on the market to potentially harm more consumers, according to a new Government Accountability Office report . From 2005 through 2009, the FDA initiated over 3,500 medical device recalls, about 83 percent of which involving devices which carried a moderate health risk, the report said. Just over 40 percent of the recalls involved cardiovascular, radiological or orthopedic devices. But in a crucial oversight, the FDA has failed to analyze that data to “determine whether there are systemic problems underlying trends in device recalls. Thus, FDA is missing an opportunity to use recall data to proactively identify and address the risks presented by unsafe devices,” according to the report. In addition, gaps in the process limited the agency’s ability to make sure the highest-risk recalls were prioritized and handled in a timely way. “If unaddressed by FDA, the combined effect of these gaps may increase the risk that unsafe medical devices could remain on the market,” the report said. Obama Admin Slammed Again For ‘Killing’ Economy The Obama administration’s latest tongue-lashing by industry came from the chairman of the Associated Industries of Florida, who argued that over-regulation — especially by the Environmental Protection Agency — is “killing” the economy. Barney Bishop is particularly critical of the EPA’s proposal to prevent nutrient pollution in Florida waterways, which would cost industry millions by requiring the installation of pollution-control equipment. Watch Bishop’s comments on Fox Business Channel: Watch the latest video at video.foxbusiness.com Bishop and AIF have a long history of criticizing environmental regulations: Last May, he said that EPA chief Lisa Jackson “thinks she talks to God and she’s the only one who knows exactly what is the right thing to do about our environment,” reports the American Independent . In 1966, AIF vigorously opposed the authority of the state of Florida to combat water and air pollution. “Waters cannot all be pure enough to drink,” the group’s then executive vice president, John C. Lee, told the Ocala Star-Banner . “Some waters must have as their primary purposes the fulfillment of recreational needs. Some must be recognized as being commercial or agricultural in nature. And some must be recognized as being industrial.” IRS’s Whistleblower Program’s Weak Results: One Cash Award The Internal Revenue Service’s revamped whistleblower program has yielded more than 3,000 tips but only one cash award — a $4.5 million payout to an accountant who revealed a $20 million tax underpayment by an undisclosed Fortune 500 firms, reports iWatchNews . The IRS’s whistleblower program is being probed by the Government Accountability Office and the service’s inspector general, which are expected to release their reports this summer and fall, respectively. Sen. Charles Grassley (R-Iowa), who pushed for the IRS to pay whistleblowers, was disappointed in the results, saying, “The IRS needs to put on its thinking cap and figure out a way to reward whistleblowers whose tips don’t result in immediate tax collections.” On Tuesday, a lawsuit filed by a tax whistleblower was dismissed by a U.S. tax court judge. Nashville lawyer William Prentice Cooper III requested a bounty from the IRS’s new Whistleblower Office after reporting that the family of late Wall Street financier Clarence Dillon had avoided $100 million in estate taxes, reported Forbes ‘s William P. Barrett. When his requests were rejected, Cooper sued, asking that the IRS be ordered to conduct an investigation. Senate Proposals To Delay Regs Could Weaken Public Health and Safety Tomorrow, four senators will each introduce their own anti-regulatory proposal before the Senate Homeland Security and Governmental Affairs Committee. The plans would weaken public health and safety protections by delaying critical safeguards, claimed Center for Progressive Reform member scholar Sidney Shapiro, a professor at Wake Forest University School of Law. To bolster his argument, Shapiro cited the fact that it takes agencies up to 10 years to develop and issue regulations to protect health and the environment. Before it can issue a rule, agencies must run a highly complex gauntlet of analyses and reviews that have piled up thanks to several decades’ worth of misguided regulatory legislation, executive orders and OMB memos, letters and circulars. The result is a mishmash of unnecessary or duplicative analyses and reviews that do little to improve the quality of agency decision-making. He concluded: “Now is not the time to build more delays into the regulatory process. Rather, both Houses of Congress should consider ways to free up agencies from existing analytical burdens so that they can carry out their mission of protecting people and the environment more effectively and swiftly.”

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Commercial Real Estate Analysis Your Way 1.0 for iPhone

June 17, 2011

Tap Tonio today releases Commercial Real Estate Analysis Your Way 1.0 for iPhone, iPod touch and iPad users. The application is a comprehensive tool for investment property hunting, allowing investors to quickly assess potential real estate investment property without sacrificing the detailed financial calculations and metrics that help drive decisions. Commercial Real Estate Analysis Your Way …

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ERAC USA Issues 500M In Notes

June 1, 2011

ERAC USA a unit of Enterprise Holdings has raised 500 million through a note sale

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Choosing A Joint Venture Partner For Success

May 31, 2011

05:31Www.goetzwidmann.de www.godmodeoff.de.vu. Joint venture commercial real estate . 07:51Examples of how rates of returns are increased by using joint ventures in commercial real estate . www.mdcrei.com …

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Lease Up: Microsoft To Move Palo Alto, Mountain View Operations Into Sunnyvale Tower

May 31, 2011

Another high-tech giant agreed to take up residence at Moffett Towers, a 1.8 million-square-foot office and research and development campus in Sunnyvale, CA. Microsoft Corp. signed a long-term agreement to lease 237,000 square feet of office space at 1020 Enterprise Way at Moffitt Towers, developed by San Francisco-based Jay Paul Co. The world’s largest software provider will relocate and expand several business units currently based in Palo Alto…

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Daniel Koh: Why I’m Signing the MBA Oath

May 13, 2011

As I approach my business school graduation at the end of this month, I must decide whether or not to sign the MBA Oath. The origins of the Oath lie in an article by Harvard Business School professors Rakesh Khurana and (now Dean) Nitin Nohria, emphasizing the need to make management a profession, beginning with the establishment of a code of ethics. Since then, MBA students from around the world have put forward a variety of statements designed to constitute the MBA Oath, most with a general sentiment like the following: “I will manage my enterprise with loyalty and care, and will not advance my personal interests at the expense of my enterprise or society.” Not every MBA is eager to take this Oath, however. Indeed, there is much controversy over its legitimacy and the Oath has never been made mandatory for MBA graduates. The general argument against it is twofold: one, that an MBA education does not constitute a profession (unlike, for example, medicine, which requires the Hippocratic Oath); and two, that the Oath will do little to influence behavior (i.e., those who do not believe in ethical leadership will not change their minds as a result of this movement). These detractors are missing the point. To a great extent, the Oath’s value lies with those who are yet to embark on an MBA and still considering which path to pursue in life. When a child dreams of being a doctor, she can read the Hippocratic Oath to understand the animating principles of the medical profession.The Presidential Oath of Office offers a moral compass for aspiring Commanders in Chief. Even the vows of marriage are known to young children as the expectations for being a good husband or wife. What set of principles do we have to resonate with future business leaders? If managers should consider themselves members of a profession, as Khurana and Nohria suggest, then they owe it to the world to explain the principles that guide their guild. For those of us who have already chosen this course, the MBA Oath serves as a referendum on our burgeoning profession. At a time when the public opinion of business leaders and managers is near an all-time low, signing the MBA Oath signals a commitment to changing that image. It sends a message to the public that today’s MBA graduates recognize the enormous influence business has on society and that they are ready to shoulder the ethical responsibility that comes with that power. Those who refuse to sign the Oath argue that such a movement will make no impact. I believe, however, that collective action can have a tremendous influence on others. In a society where people so often look to their peers or environment to determine their actions, signing the Oath en masse can foster an atmosphere in which people are encouraged to behave ethically. Given this context, why should we believe the MBA Oath will not change any minds? Better yet, what is the harm in trying? So, my fellow MBAs, I encourage you to sign the MBA Oath . Let’s show the world, much of which has lost faith in our ability to run a business with the highest ethical standards, that we recognize our responsibilities and will strive to lead without compromising our moral values. We owe it to the world — and to ourselves. That’s why I’m signing the MBA Oath. Daniel Arrigg Koh is a second-year MBA candidate at Harvard Business School. He holds a B.A. in Government from Harvard College. He can be reached at dkoh@mba2011.hbs.edu.

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Finance Professionals See Business Opportunity In Strapped Michigan Cities

May 12, 2011

NEW YORK — As Michigan cities grapple with budget deficits and spending cuts, their troubles amount to an attractive opportunity for financial industry players, who are eyeing individual localities for state-sanctioned takeovers. Thanks to a new Michigan law , the governor can appoint an emergency manager to have total control over a municipality or school system deemed to be in dire financial straits. Such officials currently run three Michigan cities and the Detroit school district. Many more, from private and public industries, are waiting in the wings, boning up on municipal governance in case one of them is called upon to turn a city around. Hundreds have already been trained. In Detroit , the largest city in the state, the upcoming budgeting process carries an implicit threat: If local politicians can’t convince the state they have what it takes to repair the city’s finances, the state could appoint an outside official to do the job for them. The city has already hit several of the triggers to initiate the process that could install an emergency manager, say local politicians, who are scrambling to keep the city government out of receivership. But would-be emergency managers say they can succeed where elected officials have failed. They stand to draw six-figure salaries from the local governments under their management, but some talk about this work as if it were a civic duty. “We feel very strongly that not only is there a business opportunity here, but we want to be part of a solution for the greater good,” said Michael Imber, a principal in Grant Thornton LLP’s corporate advisory and restructuring services practice in New York. “We’re absolutely ready to help.” Imber is not alone. In February, he was one of about 50 graduates of a training course for Michigan emergency managers, a two-day program promoted in Crain ‘s business magazine. The course was popular, with a waiting list exceeding 100 people, said Eric Scorsone, an economist at Michigan State University, who helped organize the session with the Turnaround Management Association, a corporate restructuring industry group. More than two-thirds of the participants in February were from the private sector, Scorsone said. At the next training program, held in April, public sector professionals were more heavily represented, and about 400 people participated. That course, too, had a long waiting list. “There’s constant chatter going on about this,” said bankruptcy attorney Harley Goldstein, a partner at the law firm K&L Gates. “Everybody wants to make a buck.” Michigan has had an emergency manager statute on its books for 20 years, but Public Act 4, signed by Republican Gov. Rick Snyder in March, endows these officials with expanded powers over the localities where they’re dispatched. Emergency managers now can suspend collective bargaining rights for unions. They can terminate worker contracts. They can strip the mayor and the city council of all their power. These officials were once called “emergency financial managers.” Now they’re called just “emergency managers.” “That’s to emphasize that it’s not just about finances,” Scorsone said. “It’s more like a CEO rather than a CFO.” But even “CEO” doesn’t fully capture the extent of emergency managers’ authority. In the city of Benton Harbor, Joseph Harris has been the emergency manager for a year . Elected officials have resisted his rule, but thanks to Harris’ new powers, he is able simply to “put them in the timeout chair,” state Rep. Al Pscholka (R) told Bloomberg Businessweek . For Detroit, the coming two months are a crucial period, a time in which the local elected officials must prove to the governor that they can take care of the city on their own. The fiscal year ends June 30, and a new budget, which local officials are now in the process of writing, will take effect the following day. Mayor Dave Bing’s proposed budget includes cuts totaling nearly $100 million from a $1.3 billion general fund. The actual cuts could be even greater, city council members say. But it might take more than a balanced budget to convince the state to leave Detroit alone. Local politicians are also writing a plan to eliminate the city’s accumulated deficit, which exceeds $200 million, according to the mayor’s estimate. The goal is to give the city a budget surplus in five years. But for all the planning, the city’s finances could remain tenuous. For one, Detroit’s deficit-reduction plan depends on the state’s allowing the city to collect certain taxes, and to raise others. The latest Census data showed Detroit’s population had declined by a quarter over the last decade, falling below a legal threshold and preventing the city from collecting a utility tax. To get this revenue, and to raise its income tax, Detroit needs approval from the Republican-controlled state legislature — the same body that passed the new emergency manager law. Already, the city has made deep spending cuts to compensate for its depleted coffers. Workers have absorbed furlough days that amount to a 10 percent pay reduction. But city officials say they’re prepared to cut even more. The mayor has proposed shrinking the workforce by nearly 200 positions to help achieve that $100 million in savings. Other layoff counts discussed around City Hall reach as high as 1,000 workers, Council Member James Tate said. The pension and health care systems, too, are frequently cited targets for cuts. Between June 2008 and June 2010, the assets in Detroit’s General Retirement System pension plan lost nearly 40 percent of their value as the financial crisis struck, an auditor’s report shows . In his budget address last month, Mayor Bing said he wants to replace the city’s defined benefit pension plan with a 401k-style defined contribution plan for future hires, and to reduce the value of future employees’ pensions. But the city’s organized labor has resisted. In the end, budget savings might depend on whether the elected officials can successfully negotiate with unions. “We have to make those unpopular decisions,” Tate said. “I truly believe that this particular city council and this mayor will probably go down as one of the most unpopular groups of city leaders in the history of this city. We’re talking about massive change, massive sacrifice.” Outside the city, prospective emergency managers say they can do better. “There’s no question that an outside party can move things along faster,” Imber said. “Whatever the constituencies are that are resistant to change need to recognize what the reality is. If they don’t, they’re going to lose the right to choose.” While some prospective emergency managers have little or no experience in the public sector, they say their private sector experience has prepared them for this job. “We run a process to solve the financial issues of the enterprise,” said Michael Boudreau, a director at the financial firm O’Keefe and Associates, who has 20 years of experience in private industry, and who attended the February training session. “That process works in one industry as well as another industry. In this case, I’m going to say that it works just as well in private as in public.” Like elected officials, emergency managers are paid by the municipality they serve. But private sector turnaround artists are accustomed to salaries far larger than what these cities would offer. A “typical” salary for an emergency manager is about $11,000 a month, according to Terry Stanton, spokesperson for the Michigan Treasury Department. For Detroit, the salary would likely be more, said Scorsone, the economist who helped organize the emergency manager training sessions. He estimated that the annual pay for managing Detroit could reach as high as $400,000. The Detroit Public Schools’ Emergency Manager, Robert Bobb, earns about $350,000 annually . Compensation for private sector restructurings is often many times that. But clients in the private sector tend to have deeper pockets than Detroit taxpayers, who would foot the bill for an emergency manager. The city could end up paying several salaries, since the emergency manager can appoint advisers. But Goldstein, the bankruptcy lawyer, said in an email that he would consider working on Detroit on a pro bono basis. “I strongly believe that restructuring professionals should give something back to the community,” he said, adding, “Detroit’s situation is a noble cause that is deserving of altruism.” Stanton, the Michigan Treasury spokesperson, refused to speculate about whether an emergency manager is in Detroit’s future. State officials are “not waiting with bated breath to send EMs into different local units of government,” he said. What’s more, the purpose of the new law is preventative, he said. “The goal here is not to name emergency managers,” Stanton said. “The goal is to avoid having to name emergency managers.” Indeed, the new law seems to have inspired a fresh sense of urgency in Detroit city hall. A state takeover would be “tragic,” said Council Member Kwame Kenyatta. Local officials are avoiding it “like the plague,” Council Member Tate said. “It would be the end of the democratic process as Detroiters know it,” said Gary Brown, the council president pro tem. “You’d basically have a dictator that’s not accountable to the citizens of the city of Detroit.” “I appreciate people getting their training, but we won’t need them,” Council President Charles Pugh said. “I hope that that training was in vain. I hope that they wasted their time.” But not all city leaders show such confidence in the way the city is currently run. Al Garrett, president of the local division of the American Federation of State, County and Municipal Employees, said the city council members have a vested interest in avoiding emergency receivership — to protect their own jobs. Garrett expressed frustration with the way local politics works. He strongly opposes an emergency manager takeover — “it’s just a host of bad things,” he said — but he also said the current city leaders aren’t exactly ideal. “There are decisions that are made daily that make no damn sense, that lead to our fiscal crisis,” he said. “Part of what we want to see, when we go to the table, is how are you going to deal with the other issues.” “I’m not willing to voluntarily take a bad deal,” he added, “just to get the city out of receivership.”

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Video: Livermore Says HP Returning Focus to Customer, Market

April 29, 2011

April 29 (Bloomberg) — Ann Livermore, executive vice president of the enterprise business at Hewlett-Packard Co., talks about Chief Executive Officer Leo Apotheker’s strategy. She speaks with Cory Johnson on Bloomberg Television’s “Bloomberg West.” Ben Horowitz, co-founder of Andreessen Horowitz, also speaks. (Source: Bloomberg)

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Australian Market Report of April 28, 2011: Sinotech To Invest A$12.4 Million In Enterprise Metals Limited (ASX:ENT)

April 28, 2011

Australian Market Report of April 28, 2011: Sinotech To Invest A$12.4 Million In Enterprise Metals Limited (ASX:ENT)

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Preeti Vissa: The Government Will Help You Build Wealth — Unless You Really Need the Help

April 24, 2011

A while back I wrote about asset poverty and how asset-building, not just income, is critical to achieving financial stability. The good news is that the federal government has a number of programs aimed at helping individuals and families build assets such as retirement savings or owning a home. The bad news is that this assistance is heavily skewed toward those who are already well-off, with very little help available to those who need it most. The Annie E. Casey Foundation and the Corporation for Enterprise Development laid all this out in depressing detail in a report issued last year that should have gotten more attention than it did. The report explains that most of this asset-building assistance doesn’t come in the form of government checks or loans, but rather as income tax breaks — deductions for mortgage interest, for example, or tax-deferred contributions to a retirement account. This means that the poor, who pay relatively little in income taxes, get next to nothing from these breaks. And even those of moderate income, who typically still don’t itemize deductions, get very little: “A typical middle-class household making $50,000 a year receives less than $500 in benefits from the most expansive of these federal policies annually; families making $100,000 get about $2,000. By contrast, taxpayers bringing in more than $1 million enjoy $95,820 in annual support through mortgage and property tax deductions and investment tax breaks.” The millionaires, in other words, get a 9.5 percent break, while those making $50,000 get only one percent. “Expressed differently,” the report notes, “more than half of the $400 billion in benefits go to the top 5 percent of taxpayers, those earning more than $167,000. Meanwhile, low-income families get next to nothing.” The mortgage interest deduction, for example, skews overwhelmingly toward higher-income taxpayers with large, expensive homes. Those of modest means trying to buy a more basic dwelling often find that this deduction doesn’t change their tax liability at all. And while the tax code is larded with breaks for big corporations, there is precious little aid for what are called “micro-entrepreneurs” — individuals with businesses that have five or fewer workers and involve under $35,000 in startup capital. Yet owning a small business is a proven way to build wealth and financial stability: Households with a business owner have more than double the likelihood of having an annual income exceeding $50,000 than those without a business owner. And at the very low end of the income scale, many federal programs actually punish attempts to save by cutting off benefits for those with even a small amount of assets. There are ways to fix this. Programs based on refundable tax credits rather than deductions are more likely to give meaningful help to low-income families. Caps on the value of homes or other deductible assets (particularly for second homes) would help level the playing field. And asset limits that bar those on government assistance from saving and building even minimal financial security need to be rethought. Many politicians get indignant when you talk about “income redistribution.” But right now, we have lots of policies that redistribute income upward, and it’s time for that to change.

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Ernan Roman: Which Social Media Channels Matter Most?

April 20, 2011

THE PROBLEM: “Competition is eating away at our market share… and using social media to do it.” THE SOLUTION: Recalibrate your social media plan. Interview your customers and prospects to learn which social media channels are most important to them and why. Conduct in-depth interviews to learn exactly what kind of value and information they expect from you…a cross multiple channels. Use the voice of customer insights to craft a new, multichannel customer engagement strategy. It’s true: Ignoring or minimizing the importance of social media now carries major competitive risks. Today’s consumers not only demand that the companies they buy from offer them easy access through multiple channels… but they also expect companies to keep track of all their interactions across multiple channels! That expectation definitely includes social media exchanges. In addition, an organization’s highest-value customers interact with the enterprise through more than one channel. That applies to social media channels like Facebook, LinkedIn, and Twitter as well. Today, offering customers multichannel access using these and other social media tools is not merely a trendy add-on to a single campaign, but a long-term strategic imperative for the whole enterprise. A recent study conducted by BtoB magazine found that 93% of all business to business marketers are now “engaged to some extent” in social media marketing campaigns. Major takeaways from this and related recent research include: LinkedIn is a major lead generator in the B to B segment. At this stage, it should be considered an important part of any B to B channel mix. Facebook is the next most popular business-to-business social media channel, despite its emphasis on connections with friends and family. This is largely because of its potential strength in the area of branding. Despite wide use, Twitter has serious limitations, including a perception by many of “spamminess.” Customer communities and targeted message boards can yield major competitive insights — as well as invaluable first-hand feedback about your target audience’s messaging, value, and channel preferences. TRY THIS: Use feedback from in-depth (60-minute or longer) VOC interviews to identify which of the “big three” social media networks (Facebook, Twitter, and LinkedIn) your customers prefer for communication with your company… and why. Learn exactly what kind of access, updates, and value customers expect to receive through these channels. Build the best suggestions into a brand new social media plan. Be sure, while you are conducting VOC interviews, to also learn how customers want to engage with you across the broader multichannel mix, of which social media are one important element. Get fresh VOC feedback on a quarterly basis (at least) on how your execution of this plan is being received by customers. Ernan Roman is President of the marketing consultancy, Ernan Roman Direct Marketing. Recognized as the industry pioneer who created three transformational methodologies: Integrated Direct Marketing, Opt-In Marketing, and Voice of Customer Relationship Research. Clients include Microsoft, NBC Universal, Disney, Hewlett-Packard and IBM. Ernan was named to “B to B’s Who’s Who” as one of the “100 most influential people” in Business Marketing by Crain’s B to B Magazine. His fourth and latest book on marketing best practices is titled: Voice of the Customer Marketing: A Proven 5-Step Process to Create Customers Who Care, Spend, and Stay . Ernan is also the co-author of “Opt-In Marketing: Increase Sales Exponentially with Consensual Marketing” and author of “Integrated Direct Marketing: The Cutting Edge Strategy for Synchronizing Advertising, Direct Mail, Telemarketing and Field Sales.” www.erdm.com ernan@erdm.com

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Box Closes #Epic Quarter, Brings on Enterprise General Manager

April 12, 2011

PALO ALTO, CA–(Marketwire – April 12, 2011) – Box today announced that former EMC executive Whitney Tidmarsh Bouck has joined the company as enterprise general manager to drive the next stage of Box’s enterprise growth across sales, marketing and deployment. This hire is the latest in a series of moves to target large corporations, and coincides with a record first quarter. Box had a record first quarter, thanks to enterprise revenue that more than tripled over Q1 2010, and a 25% quarter over quarter increase in average deal size as organizations like AAA and Equinix selected Box to manage their content and collaboration in the cloud. Box also closed a $48M round of funding in February to bring Box to businesses of all sizes, all over the world, with a particular focus on the enterprise market. Box continues to hire aggressively across its engineering and sales teams, with 41 new employees in the first quarter, bringing total headcount to 157.

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First Potomac Buys Fairfax, VA Office Bldg. for $60M

April 12, 2011

First Potomac Realty Trust (NYSE:FPO) acquired One Fair Oaks, a 12-story, 214,000-square-foot office building at 4114 Legato Road in Fairfax, VA, for $60.25 million, or nearly $281 per square foot. Defense contractor CACI Enterprise Solutions fully occupies the property through 2016. First Potomac, an office and industrial REIT, paid cash and assumed a $52 million first mortgage loan that matures in June of next year. Broadway Partners Fund…

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Prof. Jim Davis From the University of California, Los Angeles (UCLA) Joins the Manufacturing Leadership Council Board

April 11, 2011

Manufacturing Enterprise Communications Announces the Appointment of Its 15th Board Member

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Chip Conley: The Most Neglected Fact in Business

March 28, 2011

Henry Ford complained, “Why is it when I need a pair of hands, I have to get the whole man as well?” Sorry, Henry, that’s how it works. When my father was in the midst of strenuous management-labor negotiations he would say to me as a kid, “I love business, but the people side of business can be really frustrating.” As much as I love my dad, I see the fallacy in his thinking now that I’m no longer a young whipper-snapper. There is no people “side” of business. The most neglected fact in business is that we’re all human and virtually everything we do in the context of business can be distilled down to the emotions and whims of people just like you and me. Douglas McGregor, who wrote The Human Side of Enterprise 50 years ago, suggested, “Behind every managerial decision or action are assumptions about human nature and human behavior.” McGregor was the management guru who popularized Theory Y management, or the idea that people long for a workplace that allows them to actualize their greatest potential. Humans are trustworthy, motivated, and collaborative. Unfortunately, most of us come from the Frederick Taylor scientific management school of thinking. Taylor famously suggested 100 years ago that, “In the past, man has been first; in the future, the system must be first. The first object of any good system must be that of developing first class men.” I’m sure Henry Ford was a big Frederick Taylor fan. Theory X management is based upon the premise that men, by nature, are moldable and need to be trained because, left to their own devices, men are lazy losers. Have you ever worked at a company that had this kind of underlying assumptions about its people? What was the effect on the work climate over time? The intersection of psychology and business is typically seen as being as congested, stressful, and emotionally barren as a peak commute traffic day on the LA freeways. But, thankfully, we live in an era in which neuroscientists are teaching us about the malleability of our brain and the emotionally contagious nature of our workplaces. We are not robots and, yet, when we’re treated as such, we can lose our passion for our work and our compassion for our fellow employees and customers. Yet companies that create a healthy “psycho-hygiene” are able to tap into the full potential of their people. These companies evaluate their leaders not purely on financial results but on scales for both results and relationships, they create cultures of recognition knowing that positivity has a ripple effect just like negativity does, and they create a sense of purpose and meaning that helps employees feel that they’re motivated by an internal calling or inspiration as opposed to being a trained seal who only performs when financial incentives or awards are offered. In sum, we’re finally starting to realize that organizations are purely the sum total of the relationships that make up that organization. The companies we admire are like the people we admire: resilient, authentic, personable, collaborative, ambitious, and humble. Daniel Goleman has proven that two-thirds of the success in business is based upon our Emotional Intelligence as opposed to our IQ or our level of experience. As we look for the next crop of future CEOs, maybe it’s time for America’s corporations to start interviewing grads from the psychology master’s programs rather than the MBA programs.

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Supreme Court Skeptical Of Arizona Campaign Finance Law

March 28, 2011

WASHINGTON — The Supreme Court appeared poised Monday to strike down a provision of a campaign financing system in Arizona that gives extra cash to publicly funded candidates who face privately funded rivals and independent groups. Such a decision would be another blow to public campaign financing, once thought of as an antidote to the corrupting influence of money in politics. President Barack Obama has been the most prominent example of politicians who have abandoned public financing because they can raise far more money privately. The justices heard arguments in a challenge to the Arizona system that gives candidates who opt for public financing up to two times their base amount when they’re outspent by privately funded rivals or targeted by independent group spending. The court’s conservative-leaning justices, who have issued a string of decisions upending campaign finance laws in the past five years, appeared skeptical of the Arizona law because it, in their view, is designed to level the playing field for all candidates. The court has said such leveling often runs afoul of the First Amendment. Among the recent rulings were last year’s Citizens United decision that removed most limits on election spending by corporations and organized labor, and a 2008 decision that voided the federal “millionaire’s amendment” to increase contribution limits for congressional candidates facing wealthy opponents. Both decisions were ideologically split 5-4 votes in which the conservative justices prevailed. On Monday, several justices seized on the contention that the law discourages candidates and independent groups from spending money when they know it will result in more money going to the candidate they oppose. “Just as a common-sense matter, if I’m someone with the capacity and will to make an independent expenditure, why don’t I think twice?” Justice Anthony Kennedy asked. Bradley S. Phillips, the Los Angeles-based lawyer defending the law, said it encourages more competition by ensuring that publicly funded candidates have the chance to run credible races. Phillips said the system is strictly voluntary. Candidates decide whether to take public funds, and if so, they agree not to raise any private money. William Maurer, the Seattle-based lawyer for the challengers, said elections are a “zero-sum game,” and that what benefits one candidate, harms the opponent. Tying disbursements of campaign funds to the activities of privately funded candidates means “each time they speak, the more work that they do, the more their opponents benefit,” Maurer said. The law was enacted by voters in the aftermath of a public corruption scandal in Arizona in the 1990s. Four other states, Maine, New Mexico, North Carolina and Wisconsin, have similar “trigger” provisions that affect some political races, and could be vulnerable if the Supreme Court strikes down the Arizona provision. Another state, Connecticut, changed its law to eliminate its trigger after a federal appeals court struck it down. Los Angeles and New York are among big cities that also provide public money to candidates. Retired Justice Sandra Day O’Connor sat through part of the argument dealing with a law from her native Arizona. O’Connor looked more favorably on campaign finance restrictions than does her successor, Justice Samuel Alito. Alito seemed to suggest that giving a publicly funded candidate campaign money in one lump sum – so that the amount of money does not depend on an opponent’s campaign activity – could resolve the potential First Amendment problems in Arizona’s law. Justice Elena Kagan seemed strongly supportive of the Arizona law. “I think the purpose of this law is to prevent corruption,” Kagan said. “That’s what the purpose of all public financing systems are.” But there appeared to be five votes to rule otherwise. Doug Kendall, head of the liberal interest group Constitutional Accountability Center, attended the argument and said afterward that the court seemed ready to “gut an effort by Arizona to expand speech while combating the worst public corruption scandal in the state’s history.” A decision should come by summer. The cases, joined together at the high court, are Arizona Free Enterprise v. Bennett, 10-238, and McComish v. Bennett, 10-239.

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Steve Blank: Inside Stanford’s Hottest Student Startups: Class 2

March 16, 2011

Our new Stanford Lean LaunchPad class was an experiment in a new model of teaching startup entrepreneurship. This post is part two. Part one is here . The class syllabus is here . We asked each of the student teams to: Write down their initial hypotheses for the 9 components of their company’s business model (Who are the customers? What’s the product? What’s the value proposition, distribution channel? etc.) Come up with ways to test each of the 9 business model hypotheses Decide what constitutes a pass/fail signal for the test. (At what point would you say that your hypothesis wasn’t even close to correct?) Consider if the business is worth pursuing? (Give us an estimate of market size) Start the team’s blog/wiki/journal to record their progress during for the class Autonomow Personal Libraries proposed to help researchers manage, share and reference the thousands of papers in their personal libraries. “We increase a researcher’s productivity with a personal reference management system that eliminates tedious tasks associated with discovering, organizing and citing their industry readings,” wrote the team. What was unique about this team was that Xu Cui , a Stanford postdoc in Neuroscience, had built the product to use for his own research. By the time he joined the class, the product was being used in over a hundred research organizations including Stanford, Harvard, Pfizer, the National Institute of Health and Peking University. The problem is that the product was free for end users and few Research institutions purchased site licenses. The goal was to figure out whether this product could become a company. The Personal Libraries initial hypotheses were: We solve enough pain for researchers to drive purchase Dollar size of deals is sufficient to be profitable with direct sales strategy The market is large enough for a scalable business Our feedback was that “free” and “researchers in universities” was often the null set for a profitable business. To see the slide, click here . Agora Cloud Services The D.C. Veritas team was going to build a new type of Wind Turbine – a Vertical Axis Wind Turbine that could fit in the backyard of houses across the U.S. They wanted to offer low cost, residential wind turbine which average Americans can afford. They wanted to provide a renewable source of energy at affordable price. The D.C. Veritas initial core hypotheses were: Not just a product, a complete service (installation, rebates, finance when necessary) Reduce the manufacturing cost. Cool and Sustainable symbol (“Prius” status) The Week 2 Lecture: Value Proposition
 Our working thesis was not one we shared with the class. We proposed to teach entrepreneurship the way you would teach artists: deep theory coupled with hands-on experience, guided by seasoned, accomplished artists. Our lecture this week covered Value Proposition — what problem will the customer pay you to solve? What is the product and service you were offering the customer to solve that problem? To see the slides, click here . Next week, each team tests their value proposition hypotheses (their product/service) and reports the results of face-to-face customer discovery. Stay tuned.

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EnerNOC Hires Hugh Scandrett as Vice President of Engineering

March 10, 2011

BOSTON, MA–(Marketwire – March 10, 2011) –   EnerNOC, Inc. ( NASDAQ : ENOC ), a leading provider of energy management applications for the smart grid, today announced that it has hired Hugh Scandrett as Vice President of Engineering. Mr. Scandrett most recently served as Vice President of Engineering for Kronos Inc., a Massachusetts-based workforce management solutions firm, where he led a global application development team of 425 engineers based in three countries. He previously held leadership positions with Ounce Labs, IBM Rational, DSC Communications, and Nortel, and brings nearly 30 years of experience in the enterprise software and telecommunications industries with him to EnerNOC.

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Digital Media Pioneer Patrick Seaman Named Chief Information Officer at Cinsay, Inc.

February 4, 2011

LOS ANGELES, CA–(Marketwire – February 4, 2011) –  Technology and new media pioneer Patrick Seaman has been named Chief Information Officer for Cinsay, Inc., it was announced today by Matthew D. Papish, President and CEO, Cinsay, Inc. Seaman is known throughout the industry for his pivotal roles at Yahoo! and AudioNet/broadcast.com, where he pioneered the intersection of technology media and communications, helping to create the largest aggregator and distributor of audio and video content on the planet. He was an integral part of the team that shepherded Yahoo’s 1999 purchase of broadcast.com by Yahoo! for an amount in excess of $5 billion. In his new role at Cinsay, Seaman will oversee the company’s technology initiatives and applications, which include Cinsay’s proprietary video player technology that allows unprecedented marketing and sales capabilities in the enterprise e-commerce sector.

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Naveen Jain: Ten Secrets To Entrepreneurial Success

February 2, 2011

I’ve been an entrepreneur most of my adult life. Recently, on a long business flight, I began thinking about what it takes to become successful as an entrepreneur — and how I would even define the meaning of “success” itself. I’ve given a lot of talks over the years on the subject of entrepreneurship. The first thing I find I have to do is to dispel the persistent myth that entrepreneurial success is all about innovative thinking and breakthrough ideas. I’ve found that entrepreneurial success usually comes through great execution, simply by doing a superior job of doing the blocking and tackling. But what else does it take to succeed as an entrepreneur — and how should an entrepreneur define success? Here’s what I came up with: 10. Passion You must be passionate about what you are trying to achieve. That means you’re willing to sacrifice a large part of your waking hours to the idea you’ve come up with. Passion will ignite the same intensity in the others who join you as you build a team to succeed in this endeavor. And with passion, both your team and your customers are more likely to truly believe in what you are trying to do. 9. Focus on the mission Great entrepreneurs focus intensely on an opportunity where others see nothing. This focus and intensity helps to eliminate wasted effort and distractions. Most companies die from indigestion rather than starvation, i.e. companies suffer from doing too many things at the same time rather than doing too few things very well. Stay focused on the mission. 8. Hard work breeds luck Success only comes from hard work. We all know that there is no such thing as overnight success. Behind every overnight success lies years of hard work and sweat. People with luck will tell you there’s no easy way to achieve success — and that luck comes to those who work hard. Successful entrepreneurs always give 100% of their efforts to everything they do. If you know you are giving your best effort, you’ll never have any reason for regrets. Focus on things you can control; stay focused on your efforts and let the results be what they will be. 7. Celebrate milestones The road to success is going to be long, so remember to enjoy the journey. Everyone will teach you to focus on goals, but successful people focus on the journey and celebrate the milestones along the way. Is it worth spending a large part of your life trying to reach the destination if you didn’t enjoy the journey along the way? Won’t the team you attract to join you on your mission also enjoy the journey more as well? Wouldn’t it be better for all of you to have the time of your life during the journey, even if the destination is never reached? 6. Gut instinct There are too many variables in the real world that you simply can’t put into a spreadsheet. Spreadsheets spit out results from your inexact assumptions and give you a false sense of security. In most cases, your heart and gut are still your best guide. The human brain works as a binary computer and can only analyze the exact information-based zeros and ones (or black and white). Our heart is more like a chemical computer that uses fuzzy logic to analyze information that can’t be easily defined in zeros and ones. We’ve all had experiences in business where our heart told us something was wrong while our brain was still trying to use logic to figure it all out. Sometimes a faint voice based on instinct resonates far more strongly than overpowering logic. 5. That faint voice Be flexible but persistent. Every entrepreneur has to be agile in order to perform. You have to continually learn and adapt as new information becomes available. At the same time you have to remain persistent to the cause and mission of your enterprise. That’s where that faint voice becomes so important, especially when it is giving you early warning signals that things are going off-track. Successful entrepreneurs find the balance between listening to that voice and staying persistent in driving for success — because sometimes success is waiting right across from the transitional bump that’s disguised as failure. 4. Smart, different people Rely on your team. It’s a simple fact: no individual can be good at everything. Everyone needs people around them who have complimentary sets of skills. Entrepreneurs are an optimistic bunch of people and it’s very hard for them to believe that they are not good at certain things. It takes a lot of soul searching to find your own core skills and strengths. After that, find the smartest people you can who compliment your strengths. It’s easy to get attracted to people who are like you; the trick is to find people who are not like you but who are good at what they do — what you can’t do. 3. One-page business plan Execution, execution, execution – unless you are the smartest person on earth (and who is) it’s likely that many others have thought about doing the same thing you’re trying to do. Success doesn’t necessarily come from breakthrough innovation but from flawless execution. A great strategy alone won’t win a game or a battle; the win comes from basic blocking and tackling. All of us have seen entrepreneurs who waste too much time writing business plans and preparing power points. I believe that a business plan is too long if it’s more than one page. Besides, things never turn out exactly the way you envisioned them. No matter how much time you spend perfecting the plan, you still have to adapt according to the ground realities. You’re going to learn a lot more useful information from taking action rather than hypothesizing. Remember: stay flexible and adapt as new information becomes available. 2. Integrity I can’t imagine anyone ever achieving long term success without having honesty and integrity. These two qualities need to be at the core of everything we do. Everybody has a conscience — but too many people stop listening to it. There is always that faint voice that warns you when you are not being completely honest or even slightly off track from the path of integrity. Be sure to listen to that voice. 1. Giving back Success is a long journey and much more rewarding if you give back. By the time you get to success, lots of people will have helped you along the way. You’ll learn, as I have, that you rarely get a chance to help the people who helped you because in most cases, you don’t even know who they were. The only way to pay back the debts we owe is to help people we can help — and hope they will go on to help more people. When we are successful, we draw so much from the community and society that we live in we should think in terms of how we can help others in return. Sometimes it’s just a matter of being kind to people. Other times, offering a sympathetic ear or a kind word is all that’s needed. It’s our responsibility to do “good” with the resources we have available. Measuring Success Hopefully, you have internalized the secrets of becoming a successful entrepreneur. The next question you are likely to ask yourself is: How do we measure success? Success, of course, is very personal; there is no universal way of measuring success. What do successful people like Bill Gates and Mother Teresa have in common? On the surface it’s hard to find anything they share — and yet both are successful. I personally believe the real metric of success isn’t the size of your bank account. It’s the number of lives where you might be able to make a positive difference. This is the measure of success we need to apply while we are on our journey to success.

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MIT Entrepreneurship Review: When Should You Think About Price?

December 14, 2010

A few years ago, I worked with a product manager for a medical device company who had a burning question for me. His game-changing product was ready to go, the sales force was lined up and beginning to make contacts with customers, and his CEO was expecting this to be a $100 M product. He now just needed to slap a price on it, and wanted to know what I thought. My response: you should have been thinking about this a long time ago. Pricing is an incredibly important aspect in the success of nearly every business. Yet somewhere in the commotion of building their enterprise, an entrepreneur often lets it slip through the cracks. Sooner or later (usually later, unfortunately) my medical device client’s question will pop up: “When should I start to think about price?” The answer is that if you have a business plan, a potential customer, a prototype, or anything beyond an idea on a napkin, you should already be thinking a lot about price. Generally speaking, if you find yourself asking that question, you are probably already late and need to start catching up. Over the next few months, we will dig into best practices and useful techniques to drive more profitable revenue in your business. However, we need to first examine the urgency of thinking about price early and often. For starters, price is one of the most effective levers a manager can pull to drive profits. But to effectively do so over the long-term, it cannot be a one-time decision. Pricing is a mindset that needs to be integrated throughout the entire lifecycle of your product and must infiltrate every functional area of your business. Effective pricing is driven by the value you are able to deliver to your customers. Managers must constantly assess this value and look for ways to increase it. In many cases, it is an economic value (e.g., labor savings, access to a new customer segment). This is most common in B2B markets. Sometimes there is a psychological value delivered (e.g., a “coolness” factor of a new gadget), which is often a factor in consumer markets. But to capture this value, to truly monetize your new business, you need to be thinking about price at all stages of the game. Launching Your Business This mindset is particularly necessary for entrepreneurs. When developing a business model or drafting your business plan, price (and accordingly, value) needs to be at the top of your mind. Why would anyone pay me for this? What are they getting? How will this specifically help to improve a company’s financial position? What are my customers using now (the next best competitive alternative, to be discussed more in a future article on quantifying value) and how is my solution better? Thinking about these questions from the moment of your business’s inception will ensure you are driving toward a profitable outcome — one where you are going to truly deliver value that the market will pay for. Remember that you are starting the business to make money, not to make stuff. The challenge for entrepreneurs is to succeed in this task by doing more with less. But the “less” comes through higher efficiency — a greater degree of focus in your actions — not through simply doing fewer things (or worse, just doing everything 50 percent of the way). Focusing on price at the planning stage and throughout the company’s lifecycle will help you keep your eye on the prize, and ensure you are spending your limited resources in the right areas — the ones that return the most money. So when you think about launching a new business, think about price. Launching New Products and Services All too often, the end goal of driving value is forgotten in the chase to make stuff. As the product begins to take shape, new features are added daily. Wouldn’t it be cool if we had an extra flashing light? It wouldn’t be hard to make the product function as a toaster, too, so let’s add that. The result of this product-centric process is a lot of time and money spent developing a more costly product that doesn’t deliver any more value to the market. When the product launches with the inevitably higher price required to cover the additional features, no one buys it, as the value delivered does not merit the high price. The product development and launch processes need to be done with price at the forefront. Will adding this feature allow us to capture higher profitability? Why? What is the value that the new feature delivers — is it a totally new value driver, or does it just increase the impact of the original value driver? Is this the most important value driver to my customer, or the 10th most important? Are the same customers interested in both of these value drivers? As an entrepreneur, your time and resources are stretched thin. Focus on developing your products in a way that creates the biggest impact on the most important value drivers. When you think about developing and launching your product, think about price. Finding and Meeting Customers Have you ever met with a potential customer, even just in exploratory conversations, having not given serious consideration to price? If so, fear not; you’re not alone. Entrepreneurs can easily get caught up with other aspects of the business and think that it’s not the “right time” to think about price. But what happens? A potential customer eventually asks, and you don’t have the answer. Do you throw out a number? Marginal cost plus 10 points? The first price mentioned to a customer, even if informally, creates a very powerful reference point. What you do today affects what your world looks like tomorrow. Pricing decisions are not made in a vacuum, and will not magically reset a year down the road when you’re ready to get into the black. Once a reference price is set, you’ve given customers an anchor that they will not quickly forget. Dramatic moves away from this initial price will not lead to pleasant conversations. What would your best customer say when you tell him or her that the price is about to double? And if you cut price in half, customers may wonder if you were being “fair” initially, or perhaps that the price is falling because no one is buying (and they can therefore get even further discounts). Instead, use these early conversations as a source of information to further develop your pricing decisions and understand how you can deliver value. Before you show up, do your research. Read a 10-K and find a line where you think you can have impact. Are you trying to impact a $1 million cost bucket, or a $500 million cost bucket? If a customer is focused on reducing costs, realize that a revenue driver may not be as attractive to them. Is there a better way to frame your value story? Talk specifically about how they would use the product in their company — what processes, divisions, people and financial line items would be affected. What are the most attractive aspects of this product and why? Don’t assume you know the answer — ask the question. Ask what could be done to improve the value of the product. When you are talking with customers, you need to be thinking about price. The “Right Time” for Pricing Thinking back to my medical device client and his innovative $100 million product, a major opportunity to drive profitability was lost by waiting until the 11th hour to think about price. After a few months of hard work using some of the strategies and tactics that we will discuss here in the coming months, the product launched at a price over ten times that of the current market leader and has been very successful. Even so, money was lost by not infusing price into the development process. For example, early stage consideration may have led them to develop studies to validate his performance claims, increase the speed of revenue growth and perhaps open additional segments in the short term. Who is to say it couldn’t have been a $500 million product? For all the reasons discussed here, the right time to think about pricing is now . Companies are by and large rational decision makers. They will buy when they get something in return that is greater than the opportunity cost. Understand why buying your product is a good decision, and use that information to become an even better supplier. In doing so, stay focused on monetizing your value at all stages of the game. Remember: you’re here to make profit, not to make products. (Special thanks go out to my friends and former colleagues on the Monitor Group’s pricing team, especially Georg, without whose support over the years, I would not have much to write about.) The post originally appeared on the MIT Entrepreneurship Review . It is written by Jim Schuchart , an MBA candidate at MIT Sloan who previously spent five years as a consultant at Monitor Group.

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Yammer Raises $25 Million in Financing Round Led by U.S. Venture Partners

November 30, 2010

Investment to Further Yammer’s Leadership in Enterprise Social Networking

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Nelson Davis: What Small Business Owners Really Want

November 20, 2010

We are in that hazy netherworld that seems to sneak up on us near the end of every year. We wonder where the time went, what the New Year will hold and how we can take our enterprise to what we euphemistically call the next level. This year there is an extra bit of haze in the picture because the mid-term elections have sent a lot of rookies to various legislatures and embracing small business may not be their #1 priority. This is a good time to share some thoughts on what the business sector and small business in particular really want and need. I think that the biggest thing small business owners want from all levels of government is simply respect. With over 60% of all jobs created in the country coming from the small business community, won’t politicians and others simply say “nice job” to the men and women who hustle and risk every day to build and grow various enterprises. It is my contention that small business gets only lip service in the corridors of congress because the heavy hitter lobbyists represent other interests. That respect has to begin at the local level. Last week I received a nice note from Bob Foster, the Mayor of Long Beach California regarding a pilot program they’ve been working on for greater small business development. He and his council want more city contracts to go to small and even very small businesses. He says this will help generate job growth and sales tax revenue, and ensure that their tax dollars are spent locally. Are your local politicians building real bridges to entrepreneurs? If so, please let me know about it and be sure to thank them for it. The next thing the owner of a growing business wants to have is a clear set of rules regarding taxes, and health care costs that will hold steady for at least a few years. The top layer of clouds blotting out the sun for business is that a massive expansion of government has created an equivalent amount of uncertainty for the private sector. Uncertainty means that money goes to the mattress and many expansive thoughts are put away for a while. Big business in America is sitting on about $1.8 trillion in cash, waiting for a sign that the federal government won’t do a snatch & grab on their resources. Carl Schramm, head of the Kauffman Foundation in Kansas City has a clear idea about how the country can build a path to greater economic growth. In a Forbes Magazine interview he said “The single most important contributor to a nation’s economic growth is the number of startups that grow to a billion dollars in revenue within twenty years.” He went on to say that in the U.S. we need to see 75 to 125 of those billion dollar babies every year to feed a post WWII rate of growth. The owners of growing businesses need care, feeding and specific education on how to get where they want to go. From our twenty years of producing television stories of small business owners for Making It! we’ve seen about five (out of 1000) rise to the billion bucks level. They were all headed by hungry and even driven people who probably consume big dreams for breakfast! One of the exciting aspects of this for me is that this superstar level of entrepreneur comes from all known ethnicities and genders! Most business owners simply want to make an independent living that can take care of their families and help the kids through college. Many don’t have the iron constitution, discipline and raw ambition that it takes to go from very small to large, but that isn’t what they want. I know that you can find your own comfort level of enterprise building and it may have three, six or nine zeroes after the first three digits. Business owners don’t want to feel that they are being treated as pawns in some sort of class warfare. President Obama and his administration have acquired a reputation as being anti-business. A lot of the energy of the Tea Party seems to have come from small business owners who feel that Washington simply doesn’t understand them or their place in reviving the American economy. Politicians sometimes inject haves versus have-nots notes that imply business owners have some sort of unfair advantage. Some Wall Street barons may indeed have that advantage, but Main Street America certainly does not. Notice that I didn’t put easier loans or money in general on the wish list. Money has never been cheaper and it seems that loans for going enterprises are available. I believe that what small business owners really want is very much what all humans crave. That would be understanding, appreciation, encouragement and respect. Those ingredients are the food of dreams and no country can be great without entrepreneurs who harbor big dreams.

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David Fiderer: The Fannie Mae Accounting Scam Promoted by the Chairman of the S.E.C.: A Case Study

November 19, 2010

There are myriad accounting tricks to deceive the public, but Christopher Cox chose one of the simplest. The Chairman of the S.E.C. moved billions of dollars from one side of the ledger to the other side, but didn’t mention how he had shifted the numbers. He then filed a lawsuit charging Fannie Mae with concealing $11 billion in losses, despite the fact that those losses had actually been disclosed in Fannie’s public financial statements, in a category called “Accumulated Other Comprehensive Income (Loss).” He bamboozled Congress, the press, the public and the U.S. District Court into thinking that Fannie was not transparent about what it was doing. Nothing better exemplifies the extent to which he politicized the regulatory function of his agency. Cox didn’t act alone. The S.E.C. collaborated with Office of Federal Housing Enterprise Oversight on a two-year investigation into Fannie Mae’s books. Disregard for Generally Accepted Accounting Principles “resulted in Fannie Mae overstating reported income and capital by a currently estimated $10.6 billion,” said the OFHEO . The 340-page OFHEO report and the 23-page S.E.C. complaint allege all sorts of accounting infractions, but neither specified where the multibillion-dollar losses actually came from. This was back in the halcyon days of May 2006, when Fannie’s regulators insisted that it was excessively conservative in its lending policies. The S.E.C. complaint alleges a panoply of accounting violations, but almost all of them are rounding errors, nickel and dime stuff in the context of a trillion dollar balance sheet and billions of dollars in reported earnings. For instance, the S.E.C. said Fannie misrepresented its financial position because it accrued 30.4 days of interest each month, instead of using the actual number of days. It also said Fannie had defrauded investors by making $100 million in excessive provisions for loan losses. Virtually all of the $11 billion shortfall was attributed to improper designation of financial hedges. Here’s the critical paragraph in the S.E.C. complaint: The Company disregarded the requirements of [Financial Accounting Standard] 133 and qualified transactions for the “short-cut” method based on erroneous interpretations and an unjustified reliance on materiality. By failing to comply with the requirements of SFAS 133, the Company failed to qualify for hedge accounting. This failure led to the Company publicly issuing materially false and misleading financial statements for the periods covering the first quarter 2001 to the second quarter 2004. The vast majority of the anticipated restatement of at least an $11 billion reduction of previously reported net income is a result of Fannie Mae’s improper hedge accounting. The S.E.C. makes two critical points: 1. Fannie improperly failed to mark-to-market certain financial positions, and 2. The S.E.C. reviewed those financial positions and found that the net positions created billions of dollars in losses. Testifying before Congress, Cox characterized the $11 billion number as, “the lower bound of the estimate.” The whole case revolves around the application of FAS 133 . When it was first implemented, FAS 133 gave companies a lot of latitude as to how they could recognize noncash mark-to-market gains or losses. One company might choose to recognize the change in value on its income statement. Another company might characterize the same item as an adjustment to shareholders equity, rather than on the income statement. The adjustment would be disclosed as, “Accumulated Other Comprehensive Income (Loss).” Either way could be acceptable under FAS 133 — it is literally six of one, half dozen of another — and any junior analyst would adjust for those differences when evaluating financial performance. The essence of the S.E.C.’s case is its contention that Fannie committed fraud by recognizing the gains and losses as direct adjustments to equity instead of putting them on the income statement. That’s a common form of window dressing, but the only people who would be misled would be those who don’t know how to read financial statements. And even if you think the distinction is valid, it was dishonest of the S.E.C. and the OFHEO to withhold the fact that the changes in net income were derived by reversing out items elsewhere in the financial statements, and the fact that Fannie had publicly disclosed its FAS 133 losses. For 2001 and 2002, Fannie recognized $11.8 billion in losses in the category of Accumulated Other Comprehensive Income (Loss). They included, for 2001, a $4 billion loss for “Transition adjustment from the adoption of FAS 133,” plus another $3.4 billion loss for “Net cash flow hedging losses on derivatives hedging debt.” In 2002, Fannie recognized another $8.9 billion loss in “Net cash flow hedging losses on derivatives hedging debt.” All of this is set forth, clear as day, on page 124 of its 2003 10-K . Nobody, or at least nobody who is minimally competent, could miss it. Also, when Fannie was forced to unravel all the financial positions it had deemed as hedges, the net result showed billions in dollars of gains , not losses. By reversing the previously recognized AOCI losses, plus by recognizing the market-to-market gains in AOCI, shareholder equity for year-end 2002 had almost doubled, from $16.3 billion to $31.9 billion. When Fannie Mae released its restated financials in December 2006, six months after the overblown media narrative about Fannie Mae’s accounting problems had calcified into the zeitgeist, almost no one looked at the numbers and asked where they came from. By every standard metric — cumulative net income, shareholder equity, corporate cash flows — Fannie’s financial position turned out to be far stronger than originally reported. But that’s not how the media perceived it. The company, which already settled with the S.E.C., was loathe to challenge or embarrass its regulators and gave only selective data in its press release : “The cumulative impact of the restatement was a total reduction in retained earnings of $6.3 billion.” The dominant narrative, that Fannie was a corrupt, out-of-control enterprise, seemed to be set in stone. When Cox and Lockart announced their phantom $11 billion losses, politicians were quick to make comparisons to Enron and Worldcom. “It’s fair to argue that this is perhaps more significant or more grave than Enron,” said Senator Richard Shelby. “Though, perhaps the biggest difference at the moment is that the guys at Enron have been convicted.” As it turns out, no one misrepresented Fannie’s financial position more egregiously than Cox and OFHEO Director James Lockhart. None of the foregoing suggests that Fannie is anything but a financial basket case today. But its losses are not from trading, but from credit losses on bad loans. Why is any of this important today? Because pundits and politicians like to conflate issues. When the OFHEO first argued that timing differences fee amortization represented “systemic risk” in October 2004, Barney Frank and other Democrats argued several things: That any earnings manipulation should be punished, that the OFHEO had not quantified any FAS 133 gains or losses, and that the shifting of income from one period to the next is not the same thing as a direct threat to safety and soundness. Bush administration regulators pushed Fannie and Freddie into high-risk loans, which is why Republicans are eager to claim that Fannie’s chief enabler was a congressman in the minority party helped draft GOP-sponsored legislation for increased government oversight. Also, Lockhart’s deputy, a holdover from the Bush administration, is Fannie’s chief regulator and has an incentive to sanitize his predecessor’s feeble record.

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Brian Glahn Appointed President of Atlantix Global Systems

November 8, 2010

ATLANTA, GA–(Marketwire – November 8, 2010) –   Atlantix Global Systems , the industry leader in new and refurbished server and network hardware solutions, announced today that Brian Glahn will be named President. Atlantix Global Systems is one of three subsidiaries under Presidio Inc. The other two subsidiaries are Presidio Network Solutions and Presidio Technology Capital. Presidio Inc. is the leading provider of advanced IT lifecycle solutions that address the complete technology lifecycle — plan, design, integrate, operate and optimize — for the enterprise, commercial and government markets.

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Entry-Level To CEO: 11 Corporate Titans Who Started At The Bottom (PHOTOS)

October 22, 2010

We’ve all heard countless stories of the benefits of nepotism, connections and going to the right school. Less noticed, however, are the tales of a handful of CEOs who started at the bottom of their company. And while it may be a stretch to say the next McDonald’s employee flipping your burgers or the kid washing your car on the Enterprise lot have a realistic shot at becoming a top-flight CEO, it does actually still happen. (For a list of top-tier CEOs who managed to overcome humble beginnings to climb the corporate ladder, click here .) In some of the ultimate examples of hiring from within, these 11 CEOs all started out with entry-level positions in the companies they run today. In some cases such as Xerox Corporation, the last two CEOs were once entry-level employees, including one former intern. Check out our list of of CEOs who learned their companies from the ground up.

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Seth Priebatsch: Drop Out Of School. Find An Incubator. Act Crazy. The Rest Is All Commentary.

October 18, 2010

Ten days before my 20th birthday, I received a check for $750,000. On my 21st, I received a check for $4 million. As for my 22nd birthday, well … that’s a long ways away. Who knows what’ll happen? So, some clarification is probably needed. It wasn’t quite “me” that received those checks. The “checks” were investments made by Highland Capital Partners and Google Ventures in my company, SCVNGR . And technically, they were wire transfers. If it were up to me, I’d have had the investments delivered in an aluminum briefcase filled with unmarked $100 bills. Unfortunately, both investors assured me that a wire transfer was the more “standard” practice. (Pictured above is the SCVNGR application on an iPhone.) Raising venture funding is a difficult proposition no matter how you slice it, but it can be especially daunting if you’re a young entrepreneur. If you’re slightly older, you’ve probably held a stable job for a few years and have a professional network filled with valuable corporate connections. You may even have a few bucks saved away to kick-start things. But as a young entrepreneur, you’re lucky if you have a dorm bedroom with unmetered electricity to power your servers. (Note to startups: if you’re not building your stuff in the cloud yet, get to it! But, you get the point.) So, how should young entrepreneurs defy the odds, find the professional connections they need to get their idea started and break into the exclusive club of venture financing? Truthfully, it’s never easy, but here are a few key pieces of advice garnered from professors, mentors and friends that have helped me along the way. Drop Out Of School. All the cool kids are doing it. But, if your parents ask you, you didn’t hear it from me. The term “drop-out” has very negative connotations and, I suppose, with good reason. Most people probably shouldn’t drop out of school, but for that small percentage of us out there who have a great idea burning up inside, dropping out is not just a good idea, it’s the right choice. Princeton (my semi-alma mater) proudly proclaims that 98% of all entrants graduate within four years. To me, that’s an awful statistic. It means that no one at the university is inspiring students to think big enough to get the hell out and build something. Of course universities should strive to maintain a high graduation rate, but not that high. Some students should leave and build something great or fail gloriously trying. Universities should encourage that process and then accept those students back with open arms if they fail. And if they beat the odds and happen to succeed? Great. A degree’s not going to help them anyways. So, if you’ve got an incredible idea and are considering dropping out of school, follow Nike’s advice and “Just do it.” Apply To an Incubator. In the early stages of any idea (before it’s even appropriate to call it a company), the right environment makes all the difference. You want to be surrounded by bright people and mentors who are willing to help you avoid some of the more obvious mistakes. The perfect environment for early-stage start-ups — especially if you’re a young entrepreneur — is in any of the seed-stage incubators cropping up all over the country. They come in a wide range of flavors, but generally speaking, an incubator will offer you some early stage funding ($15-$40K), dedicated mentorship and office space for 3 months in exchange for a percentage (generally 6%) of your company. There are tons of these programs out there: DreamIT Ventures (SCVNGR’s true alma mater), Y Combinator , TechStars and many more . Pick one and apply. Don’t Be Afraid To Act (A Little) Crazy. Chances are, if you’re starting a company, you’re probably a little insane anyway. So don’t worry about it. VCs can’t tell the difference between brilliance and insanity, so if you’re actually completely bonkers, use that to your advantage! In order to attract the attention of VCs and successfully secure the elusive partner meeting, you have to stand out. VCs get pitched by dozens of competent people with pretty good ideas every week. So if everyone’s pitching in suits, show up in shorts and Tevas. (I did.) If everyone’s talking about “Consumer –> Enterprise,” talk about how “Enterprise –> Consumer” is the win. (We did.) If everyone else introduces themselves as CEO, hand over a business card that reads ” Chief Ninja .” Trust me on this one — VCs negotiate with CEOs all the time, but no one would knowingly negotiate with a ninja. (Caveat: Don’t throw a smoke bomb and escape through the window immediately after ending your pitch — they may have a few questions about your idea.) As long as your message is clever, clear and impeccably defensible, being a little crazy won’t hurt. It might even help. So don’t hide your eccentricities, they’re what make you unique. Remember: VCs live off of people that are special. As a young entrepreneur, these three pieces of advice helped me navigate some tricky waters and get SCVNGR off the ground. Of course, there’s a lot more that’ll be thrown your way. My recommendation is that you find a mentor — quickly — and ask him or her tons of questions about everything, all the time. For me, problems have always been best solved through rigorous conversation with bright mentors, not by the five-word truisms stamped on countless “inspirational” posters around the world.

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Microsoft Enterprise Sales and Partner Veteran, Chris Weber, to Join Adapx Board of Directors

October 12, 2010

Former Corporate VP for US Enterprise and Partner Group to Help Accelerate Growing Capturx Business in Automating Enterprise Paperwork With Microsoft Office and SharePoint

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RagingWire Names New Chief Executive Officer

October 5, 2010

SACRAMENTO, CA–(Marketwire – October 5, 2010) –   RagingWire Enterprise Solutions, Inc ., Northern California’s premier data center and managed services provider, has announced the appointment of Yatish Mishra to the position of President and Chief Executive Officer (CEO) effective immediately.

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Dollar Thrifty Deal Could Make Rental Cars More Expensive

September 13, 2010

DALLAS — While corporate travelers have been grounded by the slow economy, a lot of vacationers have still been renting cars. That says a lot about why Hertz and Avis are fighting over Dollar Thrifty, a chain known for lower rates that appeal to leisure travelers. Dollar Thrifty Automotive Group Inc. has accepted Hertz’s latest bid of about $1.56 billion for the chain. That would top Avis’ latest offer of more than $1.3 billion. Whoever wins the fight for Dollar Thrifty, renting a car or SUV on vacation might cost a bit more. Fred Lowrance, an analyst with Avondale Partners, said the number of cars offered by a combined Hertz and Dollar Thrifty would be smaller than the two companies’ current fleets. That could lead to higher prices for renters. “You’ll have some fleet coming out of the system, kind of like what we see with the airlines,” Lowrance said, “and as travel demand comes back, you’ll probably see some increases.” Jonathan Weinberg of AutoSlash.com, which tracks the rental business, says car renters have been suffering sticker shock because the recession forced the companies to cut back on fleet upgrades and keep cars longer. “So you end up paying more and you get a car that’s older,” he said. The rental business peaked in 2007 at $30 billion in revenue. It struggled after air travel – a primary source of rental-car customers – slowed significantly the following year. Revenue should reach roughly $25 billion this year, according to research firm IBISWorld. Enterprise controls about 37 percent of the U.S. market, followed by Hertz at 20 percent, Avis Budget at 17 percent, and Dollar Thrifty at under 7 percent, says IBISWorld. The industry has been consolidating for several years. Avis and Budget were spun off by their former owner as Avis Budget Group Inc. in 2006, and Enterprise bought National and Alamo in 2007. Now Hertz wants to add the Dollar and Thrifty brands to its business. “The Dollar Thrifty value segment perfectly complements Hertz’s business, which is premium business and leisure,” said Neil Abrams, a former Hertz executive and now a rental car consultant in Purchase, N.Y. For Avis, the strategy is simple, Abrams said: “They don’t want Hertz to get Dollar Thrifty,” which competes against Avis’ Budget Rent A Car brand. Hertz argues that if Avis were to buy Dollar Thrifty, it would control more than half the value market, which could cause antitrust regulators to question such a deal. To avoid any regulatory hurdles for its own deal, Hertz is conducting a sale of its Advantage value brand. Advantage is far smaller than Budget, Dollar and Thrifty. Dollar Thrifty said late Sunday that its board accepted Hertz Global Holdings Inc.’s new offer of $50 per share, up from the $41 per share it offered in April. Including restricted stock and stock options, the offer is worth $1.56 billion, according to a Hertz spokesman. The new offer includes $43.60 in cash plus 0.6366 of a share of Hertz common stock and $6.87 per share to be paid by Dollar Thrifty as a special cash dividend before the deal closes. Dollar Thrifty would get a $44.6 million reverse breakup fee if Hertz backs out. Avis’ last offer for Dollar Thrifty was $1.3 billion in cash and stock, or more than $47 per share. Some Dollar Thrifty shareholders protested the board’s rejection of the Avis offer, but the board discounted the Avis offer for lack of a breakup fee and said it didn’t adequately address antitrust concerns. Dollar Thrifty, headquartered in Tulsa, Okla., delayed a special shareholders meeting to vote on the Hertz offer from Thursday until Sept. 30. Credit rating agency Moody’s Investors Service, meanwhile, said it is reviewing all its ratings on Hertz for possible downgrade, affecting about $1.8 billion in debt. Moody’s said it expects the Dollar Thrifty acquisition to bring significant long-term benefits to Hertz but said it is concerned that the funding for the deal could put a strain on Hertz’s ability to maintain its current credit profile. Dollar Thrifty shares rose $2.67, or 5.4 percent, to $50.58. Avis shares climbed 73 cents, or 7.1 percent, to $10.95, while Hertz shares gained 79 cents, or 7.9 percent, to $10.84.

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Dave Johnson: American Jobs Tragedy

September 4, 2010

The stimulus worked but was not enough. Here is the result: This is known as “the scariest jobs chart,” from

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Marshall Auerback: The Real Lesson From the Great Depression: Fiscal Policy Works!

August 31, 2010

Cross-posted from New Deal 2.0 . If the US government had a dollar every time someone proclaimed to learn the lessons of the Great Depression, we probably wouldn’t have a budget deficit. Usually, these debates turn on the question of fiscal policy and whether in fact, FDR’s New Deal had a discernable role in generating recovery. ” Fiscal austerians ” have done much to dismiss the economic achievements of the New Deal, some even suggesting that FDR’s fiscal policies worsened the crisis. For a brief period during 2008, the views of neo-liberals like Alan Greenspan and Robert Rubin were shunted aside. But the FDR revisionists, who disapprove of fiscal policy measures of any kind, have come back. Now they’re brandishing the old arguments that “excessive” government spending risks “crowding out” private spending, making it impossible for the US government to deal with the recession (because it has run out of money) and hindering the capacity of the private sector to recover because of too much government interference in the “free market”. These complaints are usually accompanied by a wave of rhetoric condemning the “business un-friendly” policies of the current Administration, along with dire warnings of a “national solvency” crisis. After all, fiscal austerians are nothing, if not fully predictable. Was the 1937 Relapse Caused by Increased Taxes and Unions? In that context, we have to give some credit to Professors Thomas Cooley and Lee Ohanian, who have taken a more novel approach in their critique of the New Deal. In some respects, they actually validate the case for fiscal policy expansion (although the two authors might not see it that way). Cooley and Ohanian argue that: The economy did not tank in 1937 because government spending declined. Increases in tax rates, particularly capital income tax rates, and the expansion of unions, were most likely responsible. Unfortunately, these same factors pose a similar threat today. The OMB numbers suggest that spending actually DID decline in 1937 and 1938 (see here ) and, contrary to the assertions of Cooley and Ohanian, that decline had a very deleterious impact on economic activity and employment. I will address the tax issue presently, but let’s first deal with the “excessive unionization” canard. An objective observer looking at the US in the 21st century would hardly conclude that unions have any real power in the American economy today, any more that we have a “socialist” government dedicated to the promotion of a vast left wing agenda which enhanced union power. Obama has not addressed Labor Law reform and wages haven’t risen in a generation; in fact, last year they fell. True, the President occasionally does display a social democratic rhetoric, but so far, redistributive policies have primarily benefited financial institutions. Social security benefits are under threat via a new “bipartisan commission” on long term deficits, public health care insurance proposals were eviscerated in the “health care reform” bill, and trade unions outside the public sector have withered over the past 30 years. Cost of living adjustment clauses have largely disappeared since the early ’80s (although some government benefits like social security retain them), average hourly earnings are virtually flat, and I would not be surprised to see wage deflation before the unemployment rate peaks this time around. US households are paying down debt on a net basis — even credit card debt — and creditors remain reluctant to make new loans. So the odds of a wage/price spiral taking root as a consequence of excessive union power look decidedly low – in fact, close to zero. On the other question of taxes, I actually have some degree of sympathy with the arguments of Cooley and Ohanian, but largely because functionally, a tax increase works as a countercyclical policy which mitigates the impact of fiscal policy expansion. Let’s go back to basics. Under a fiat currency regime, such as we have in the US, when the Federal government spends, it electronically credits banks accounts. Taxation works exactly in reverse. Private bank accounts are debited (and private reserves fall) and the government accounts are credited and their reserves rise. All this is accomplished by accounting entries only, but the main point is that spending creates new net financial assets and taxation drains them. So in one sense, Cooley and Ohanian are right. Tax hikes do cut aggregate demand, much as government spending cuts do. In economic terms, both serve to depress economic activity. We agree with the authors: tax rises at this juncture are a dumb idea. They won’t serve to “reduce” the deficit, because the resultant impact on private sector activity is likely to diminish it and thereby increase the gap between government expenditures and revenues as the economy slows down. The broader issue of government spending versus tax cuts is a political/distributional argument, and economists (and others) can legitimately argue about the respective multiplier effects of one versus the other. But at least this kind of discussion shifts the debate in the right direction -toward increasing economic activity and, hence, job growth and away from wrong-headed discussions of fiscal austerity and deficit reduction as a primary policy goal of government. FDR ran into trouble only when he moved away from fiscal expansion toward austerity in 1937. At the outset of the Great Depression, economic output collapsed, and unemployment rose to 25 per cent. Influenced by his “liquidationist” Treasury Secretary, Andrew Mellon, then President Hoover made comparatively minimal attempts to deploy government fiscal policy to stimulate aggregate demand. Further, the Federal Reserve actually sold bonds to push up interest rates in a mindless effort to stem the gold outflows that we occurring as the rest of the world lost confidence in the US economy. So much for the halcyon days of the gold standard! FDR’s Employment and Wage Strategy Worked This all changed under FDR. The key to evaluating Roosevelt’s performance in combating the Depression is the statistical treatment of many millions of unemployed engaged in his massive workfare programs. The government hired about 60 per cent of the unemployed in public works and conservation projects that planted a billion trees, saved the whooping crane, modernized rural America, and built such diverse projects as the Cathedral of Learning in Pittsburgh, the Montana state capitol, much of the Chicago lakefront, New York’s Lincoln Tunnel and Triborough Bridge complex, the Tennessee Valley Authority and the aircraft carriers Enterprise and Yorktown. It also built or renovated 2,500 hospitals, 45,000 schools, 13,000 parks and playgrounds, 7,800 bridges, 700,000 miles of roads, and a thousand airfields. And it employed 50,000 teachers, rebuilt the country’s entire rural school system, and hired 3,000 writers, musicians, sculptors and painters, including Willem de Kooning and Jackson Pollock. So much for the notion that government jobs are not “real jobs”, as we hear persistently from critics of the New Deal! The reasons for the discrepancies in the unemployment data that have historically arisen out of the New Deal are that the current sampling method of estimation for unemployment by the BLS was not developed until 1940 (for more detail see here). If these workfare Americans are considered to be unemployed, the Roosevelt administration reduced unemployment from 25 per cent in 1933 to 9.6% per cent in 1936, up to 13 per cent in 1938 (due largely to a reversal of the fiscal activism which had characterized FDR’s first term in office), back to less than 1 per cent by the time the U.S. was plunged into the Second World War at the end of 1941. In fact, once the Great Depression hit bottom in early 1933, the US economy embarked on four years of expansion that constituted the biggest cyclical boom in U.S. economic history. For four years, real GDP grew at a 12% rate and nominal GDP grew at a 14% rate. There was another shorter and shallower depression in 1937 largely caused by renewed fiscal tightening (and higher Federal Reserve margin requirements). This economic relapse has led to the misconception that the central bank was pushing on a string throughout all of the 1930s, until the giant fiscal stimulus of the wartime effort finally brought the economy out of depression. That’s factually incorrect. Most accounts of the Great Depression understate the effect of the New Deal job creation measures, because they don’t show how much of the decline in official employment was attributable to the multiplier effect of spending on direct job creation. Also, the “work relief” category does not include employment on public works funded by the Public Works Administration (PWA) nor the multiplier effect of PWA spending. The figures tell the story indirectly, however, in the path official unemployment followed — steeply declining in periods when work relief spending was high and either declining more slowly or increasing in periods when work relief spending was cut back. In fact, by the end of 1934, more than 20 million Americans (one out of six!) were receiving jobs or public assistance of one form or another from the “Welfare State”. Yes, 9.6% unemployment at the end of 1936 was still a big number. But it’s hard to imagine the Democrats being in political peril for the midterms, or witnessing the current abysmal state of Obama’s popularity ratings, if today’s Administration could reduce unemployment by two-thirds in one term in office, as FDR did under any honest measure of unemployment. Suffice to say, unemployment reduction was the singular focus of the Roosevelt Administration; by contrast, today we have “the new normal”, in effect, a faux intellectual argument to justify why we can’t generate higher job growth. It’s a testament to political failure. In reference to the criticism of FDR’s “high wage” policy by Cooley and Ohanian, it is worth noting that the wage “inflation” which they decry was in reality a product of a deflationary environment in which the general price level fell faster than the money wage level. During the outset of the Great Depression, output generation collapsed in the face of the US federal government’s fiscal inaction and central bank interest rate hikes. This had the strange result of generating a counter-cyclical real wage increase, which in fact was nothing more than a product of depressed nature of the economy, in which overall prices were deflating prices faster than wages (for more information see here ). Overlaying the wage data with the true reduction in unemployment between 1933 to the end of 1936, makes it difficult to mount an empirical case that FDR wage improvements during the Great Depression were damaging to overall economic growth and increasing employment. Even if some sectors were disadvantaged (and that isn’t proven by Cooley and Ohanian) the evidence actually suggests that the rises in real wages were associated with rising overall employment. Relapse Caused by Austerity Measures What about the relapse in 1937/38? By 1936 many economists and financial experts (notably FDR’s Treasury Secretary, Henry Morgenthau) feared the country would go bankrupt if the government kept deficit-spending (sound familiar?). And after all, they argued, the government deficits had “pump-primed” the economy. The private sector could now take off on its own and get back to close to the full employment level of 1928-early 1929. Consequently, Roosevelt ran (in 1936) on a platform that he would try to reduce, if not eliminate, the deficit. He won the election by a landslide — understandably, as the U.S. was out of depression by 1937. True to his campaign promise, government spending was cut significantly in 1937 and 1938, and taxes were raised to “fund” the new Social Security program. By 1938 Roosevelt submitted a budget in which the deficit was virtually eliminated (0.1% of GDP). The resultant economic relapse, based on efforts to balance the budget, exacerbated by a nonsensically tight monetary policy brought on by the Fed, duly followed. This is unsurprising. Any type of fiscal austerity during a period of economic slowdown, whether via government spending cuts or higher taxes, will indeed depress economic activity. But the other lesson of the Great Depression is that properly targeted fiscal policy which focuses on job creation can work. The Great Depression was indeed a disastrous human calamity but FDR’s New Deal (including the high wage policies) attenuated the disaster. There is nothing to the claims that the interventions made things worse, other than when Roosevelt himself capitulated to the tired old forces of financial conservatism and fiscal austerianism, and the economy paid the price. Thankfully, FDR was not ideologically wed to the ideas of fiscal austerity and quickly reversed course. It helped, of course, that his Cabinet was well represented by progressive figures such as Frances Perkins, Henry Wallace, Harold Ickes and Harry Hopkins, who overcame the forces of economic conservatism embodied by FDR’s Treasury Secretary, Henry Morgenthau. We need these kinds of progressive forces in current Administration, especially given the recent resignation of CEA head, Christina Romer. It’s time to let go of the old ideology, which created today’s crisis. Here’s hoping that President Obama, like FDR before him, changes course quickly. America is ready for a new New Deal. Sign up for weekly ND20 highlights, mind-blowing stats, event alerts, and reading/film/music recs.

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Martin Ford: Will Google Destroy Itself?

August 31, 2010

Google recently announced a new machine learning engine that it will make available to software developers. Machine learning is a form of artificial intelligence (AI) in which an application can learn from processing real data and become more proficient over time. By making the tool available, Google will enable businesses and entrepreneurs to use AI in wide range of new applications. In the coming years, artificial intelligence is going start showing up in more and more places. AI will be incorporated into productivity applications and into the enterprise software used by large companies. I’m not talking about science-fiction level general artificial intelligence (“Open the pod bay doors, HAL”), but rather specialized or narrow forms of AI. Narrow AI applications can already land jet aircraft and beat virtually any human being in a game of chess. In the near future, they will be able to do far more. Google’s new AI tool is being offered as part of the company’s cloud computing strategy. Cloud computing is a new model in which computer hardware resources as well as application software are made available on an as-needed basis, in much the same way that utilities like electric power are provided. The thing you should know about cloud computing is that it tends to concentrate information, power and income. The information technology resources of thousands of businesses and organizations will increasingly “migrate into the cloud.” One immediate result of this is increased concentration and automation of jobs. Information technology workers are already seeing significant job losses as a result of the move toward cloud computing. Once artificial intelligence becomes integrated into the cloud, the effect will quickly be felt by far more than just IT professionals. Anyone with a knowledge-based job will be highly susceptible. Organizations will get flatter as more middle managers are eliminated. It’s also quite possible that AI tools will be used to amplify the capabilities of low wage off-shore workers–allowing them to move up the value chain and compete directly with professionals who have high skill and experience levels. And AI-enabled cloud computing isn’t just about direct job automation: it will also allow larger organizations to leverage economies of scale, perhaps as never before. Companies like Wal-Mart and the big box retailers will gain, while smaller businesses continue to lose. Sophisticated applications will make it easier to run larger, more complex organizations with fewer people, and that will be an important enabler of corporate consolidations. Low interest rates are already driving a new wave of merger activity on Wall Street, and you can be sure that mass layoffs will follow. The point here is that technologies like cloud computing and narrow AI are going to result in less opportunity for most workers–while concentrating income and power in the hands of the few (as if that is a new story). Corporations will need fewer managers and knowledge workers, while at the same time many of the small business opportunities that have traditionally led to middle class, or even upper middle class, success will continue to evaporate. The demise of the blue-collar middle class is already pretty much a done deal. College educated white-collar workers–even those with relatively high incomes–are next in line. The broader trends that are driving income concentration and the destruction of the middle class–globalization, advancing technology, supply side economics–are of, course, not Google’s fault. However, within the IT field Google is becoming a poster child for the concentration of wealth and power: and it is making important contributions that will accelerate the process. But here’s the rub: Google’s current business model is almost entirely dependent on a world in which income–and therefore purchasing power–is at least somewhat reasonably distributed. Google’s revenue comes primarily from its AdWords program, which allows businesses of all sizes to place highly targeted online advertisements. AdWords is an enormously successful money machine, and it works because businesses know that among Google’s huge number of users there will be a significant slice of traffic with a high interest in a particular product or service. Here’s the thing though: AdWords advertisers aren’t interested in reaching web surfers. They want customers–customers with discretionary income. In the long run, as income becomes more and more concentrated–as more average people in the population find themselves unemployed or forced to take lower wage jobs–the businesses that advertise on Google are inevitably going to see more surfers and fewer paying customers. As that happens, they will drop out of the program entirely, or they will be willing to pay less for the ads, and Google’s revenue will have to decline. If the economy continues on its seemingly relentless path toward increased concentration of income and consumption, then at some point, Google’s advertising model will no longer be an especially effective way to reach the few people who still have money to spend. Of course, if the entire economy continues on that path, then the viability of Google’s business model may be the least or our worries. We already have BMW owners sleeping in their cars , and upper crust New Yorkers worrying about civil unrest or even revolution . Watch out. Note : For more on AI, unemployment, the concentration of income, and the impact on Google’s business model, see the free PDF of The Lights in the Tunnel: Automation, Accelerating Technology and the Economy of the Future (pages 67-73, 81-84, and 180-183). ——- Martin Ford is the author of The Lights in the Tunnel: Automation, Accelerating Technology and the Economy of the Future (available from Amazon or as a FREE PDF download ) and has a blog at econfuture.wordpress.com .

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David B. Thomas Joins New Marketing Labs as Executive Director

August 16, 2010

SAS Social Media Manager Will Lead Client Relations and Development of Enterprise Products and Services

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Alan W. Silberberg: Gov 2.0 Is Now Gov 3.0 Through Semantic Web

August 13, 2010

The semantic web (Web 3.0) is coming to a Government 2.0 app near you! In one of the first International Strategic Alliances in the Gov 2.0 / Gov 3.0 space, Silberberg Innovations is announcing our partnership with Bubbleideas Semantic , of Singapore. We are extremely excited about this collaboration and both companies will be seeing tremendous leverage arising out of the alliance. Government 2.0 is taking the world by a storm. Citizen driven campaigns, open-source projects, large companies, smaller start-ups and even individuals are flocking around Gov 2.0, each tackling different set of problems and solving them with innovative little solutions. The eco-system is all set to push out a very new and unique format of Governance. The very approach brings us into thinking the future of the web: Semantic — where websites are dynamic applications that talk to each other, data is meaningfully connected and the aggregate of services offered over the web react optimally to actions from one platform to another. One such application that is path breaking the route for Government 2.0 & Enterprise 2.0 is BubbleIdeas (in beta) — the World’s first Semantic Collaboration Tool. BubbleIdeas is designed to allow mass conversations between citizens and leaders. The way BubbleIdeas works is by opening enterprise scale terminals for celebrities, leaders or organizations which pull out the relevant conversations and ideas that would be worthwhile for the leaders to act upon. The terminals offer customizable HTML5 layouts with access to CSS and dashboard for more creativity by designers around the world. It boasts of features such as ‘protection of minority interest’, ‘multiple sortings’ and best of all — a simple straightforward ‘signup-less’ process to converse which ensures that no human is demotivated from participating. BubbleIdeas is in many ways an opposite to Twitter, where broadcasting happens between bunches of people to celebrities, leaders or organizations. One of the founders of the company says “if you have a million followers on Twitter, it is easy to announce. But it is nearly as impossible to listen to what your followers have to say. BubbleIdeas is expected to change that, and complete the conversation loop between power-centers and followers”. The company will provide access to “RDF” to developers for downstream work and integration per the prescribed international standards of semantic web and make all the public data “available” for meaningful linking outside of BubbleIdeas. “This would ensure interoperability and openness at a level desired by the semantic web, and perhaps align best with the objective of most Government & non-Government organizations – i.e. actionable transparency” said Arvind Nigam the CEO of Bubbleideas. He continues: “We are focused on matured markets, at this point of time. We have also opened a platform for social media experts to join the next wave of Government 2.0 and use our resources to do their bit in spreading the desired level of social skills to agencies and organizations.” Silberberg Innovations is building a network of sales consultants around Bubbleideas Semantic Government 2.0 applications. As part of our commitment to excellence in Gov 2.0 we are providing a unique chance for top technology people to take a Web 3.0 platform to the market. During this time of economic strain, we are pleased to be able to enable job creation.

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Service-now.com Hires Executives for New Positions in Customer Care, Application Development and Information Security

July 20, 2010

Executives Focused on Extending SaaS Innovation in ITSM While Delivering More Value to Enterprise IT Customers

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Maureen Thompson Named Vice President of Human Resources for Rural/Metro Corporation

July 12, 2010

SCOTTSDALE, AZ–(Marketwire – July 12, 2010) –  Rural/Metro Corporation ( NASDAQ : RURL ) announced today that senior human resources executive Maureen Thompson, 49, has joined the Company to lead strategic and corporate human resources throughout the enterprise.

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Dachis Group Names Erik Huddleston Chief Technology Officer

June 29, 2010

Senior Executive Brings Enterprise Technology Expertise and Large Scale Analytics Leadership to Dachis Group Worldwide

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Twitter Investor Mike Maples Outperforms Venture Firms That Rejected Him

May 22, 2010

By Ari Levy May 22 (Bloomberg) — Mike Maples says he came to Silicon Valley from Texas in 2005 as a “washed-up” corporate-software executive aspiring to be a venture capitalist. Unable to land a job with a half-dozen firms, he put his own money to work. Five years later, his stakes in Twitter Inc., Digg Inc., SolarWinds Inc. and Chegg Inc. have turned Maples into a celebrity on Menlo Park’s Sand Hill Road, where he’s investing alongside the same firms that didn’t make him a partner. And he’s turning a profit while the rest of the industry slumps. Venture firms have lost an average of about 1 percent annually over the past decade, according to Cambridge Associates. Maples’s $25,000 investment in Twitter four years ago had multiplied by 26 times as of September, and his $500,000 stake in textbook rental company Chegg may be up even more. By catching companies at their earliest stages, sometimes before they have business plans, Maples is buying on the cheap. He also makes smaller investments than firms with billion-dollar funds, letting him tap into startups that need less capital. “We can do the wacky controversial thing that can’t make it through a venture firm,” said Maples, 42. “If the company is awesome, we’re going to be in early at such a low valuation that it’s just going to cover all sins.” For Maples, the goal is to find what he calls “thunder lizards,” a term he used at least 18 times in an hourlong interview. It’s a reference to Godzilla, which “was hatched from radioactive atomic eggs and swam across the Pacific and destroyed Tokyo,” Maples said. A thunder lizard is a company that disrupts its industry, earns a 100-fold return and makes up for all of a fund’s bad bets, he says. Some Misfires Twitter, Chegg and other investments have the potential to be thunder lizards, Maples said. Not all of his bets have panned out, though. B-Side Entertainment , which ran websites for film festivals, closed this year, and the microblogging site Pownce shut down in 2008. His biggest dud so far was an investment he didn’t make. Maples declined an early opportunity to invest in Zynga Game Network Inc., the maker of Facebook games such as “FarmVille” and “Mafia Wars.” Zynga is now worth as much as $3.3 billion, according to a February report from SharesPost Inc. and Next Up! Research. Though his Southern twang stands out in Silicon Valley, Maples isn’t a technology outsider. His father, also named Mike, was an executive at Microsoft Corp. and International Business Machines Corp. Bill Gates attended his wedding, and Maples studied engineering at Stanford University, near Palo Alto. By the time he returned to California after more than a decade in Texas, Maples had helped take two companies public, including Austin-based Motive Inc., which he co-founded in 1997. Sand Hill Road Maples says he looked for a job up and down Sand Hill Road, the center of the venture industry and home to Kleiner Perkins Caufield & Byers , Sequoia Capital and Benchmark Capital. Unable to find a position as a partner, he got two stints as an entrepreneur in residence — first at Foundation Capital and then at August Capital. While at August, Maples earned a reputation for spotting unusual investments, says Andy Rappaport , a partner there since 1996. “A lot of the stuff he was finding and working on and showing to us was different than many of the things that would have gotten our attention,” he said. “He was catching good entrepreneurs.” New Breed Rappaport puts Maples in a new category of investors taking advantage of open-source software and cloud computing. Those trends have pushed down the price of funding a startup. SV Angel, run by veteran investor Ron Conway , and Lowercase Capital, started by former Google Inc. executive Chris Sacca , have similar strategies — as do Baseline Ventures and First Round Capital. They routinely write checks for $500,000 or less. The success of the approach is also drawing more competition from traditional venture capitalists, which are making smaller investments and betting on untested entrepreneurs. Maples took a chance on Twitter when it had another name and a different business. He was a fan of co-founder Evan Williams , who had previously started companies focused on blogging and podcasting. By last year, Twitter was valued at $1 billion, according to a person familiar with the matter. Maples put $500,000 into textbook-rental service Chegg in 2007 after meetings with co-founders Osman Rashid and Aayush Phumbhra at a Starbucks in Menlo Park. At the time, he wasn’t even certain college students would rent books. Chegg’s Growth Chegg later attracted funding from Kleiner Perkins and Foundation Capital. Students at more than 6,400 campuses now use Chegg’s service, and sales may exceed $100 million this year, two people familiar with the matter said in November. That month the company raised $112 million in funding. Chegg was the first investment of Maples’s $10 million fund, which he raised from friends and family in 2006 after putting his own money into Twitter, Digg and SolarWinds. Two years later, pension plans wanted to invest, so Maples raised a second fund, with $35 million of institutional money. His funds are dwarfed by more established venture firms. New Enterprise Associates raised a $2.5 billion fund this year, while Norwest Venture Partners and Khosla Ventures started funds larger than $1 billion in 2009. In March, Maples changed his firm’s name to Floodgate from Maples Investments and promoted Ann Miura-Ko, a Stanford doctoral student, from investing partner to co-founder. They’re planning to raise a third fund later this year, Maples said. Ngmoco Deal Opportunities are flowing his way from people like Digg co- founder Kevin Rose , who says he introduces Maples to any promising entrepreneur he meets. In 2008, Rose told Maples about Ngmoco, a maker of games for Apple Inc. ’s iPhone. Since Maples invested, Ngmoco has created 20 top games in Apple’s App Store, and it added Kleiner Perkins and Norwest as investors. “I brought Ngmoco to him when they were just trying to get started out, before they had raised any money,” Rose said. “Now they’re killing it.” Last year, Maples got a call from Roger McNamee , co-founder of private-equity firm Elevation Partners, about Wordnik , a Web startup that’s trying to capture all of the world’s words and their meanings. McNamee invested his own money in the company to get it started. He introduced founder Erin McKean to Maples when it was time for a round of funding. “Once you’ve invested in Twitter and Digg and a few other things, then people want to be associated with the guy who’s done that,” said McNamee, a technology investor for more than 20 years. “I know Mike well and want to work with him on anything I think is important.” To contact the reporter on this story: Ari Levy in San Francisco at alevy5@bloomberg.net

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Twitter Investor Mike Maples Outperforms Venture Firms That Rejected Him

May 22, 2010

By Ari Levy May 22 (Bloomberg) — Mike Maples says he came to Silicon Valley from Texas in 2005 as a “washed-up” corporate-software executive aspiring to be a venture capitalist. Unable to land a job with a half-dozen firms, he put his own money to work. Five years later, his stakes in Twitter Inc., Digg Inc., SolarWinds Inc. and Chegg Inc. have turned Maples into a celebrity on Menlo Park’s Sand Hill Road, where he’s investing alongside the same firms that didn’t make him a partner. And he’s turning a profit while the rest of the industry slumps. Venture firms have lost an average of about 1 percent annually over the past decade, according to Cambridge Associates. Maples’s $25,000 investment in Twitter four years ago had multiplied by 26 times as of September, and his $500,000 stake in textbook rental company Chegg may be up even more. By catching companies at their earliest stages, sometimes before they have business plans, Maples is buying on the cheap. He also makes smaller investments than firms with billion-dollar funds, letting him tap into startups that need less capital. “We can do the wacky controversial thing that can’t make it through a venture firm,” said Maples, 42. “If the company is awesome, we’re going to be in early at such a low valuation that it’s just going to cover all sins.” For Maples, the goal is to find what he calls “thunder lizards,” a term he used at least 18 times in an hourlong interview. It’s a reference to Godzilla, which “was hatched from radioactive atomic eggs and swam across the Pacific and destroyed Tokyo,” Maples said. A thunder lizard is a company that disrupts its industry, earns a 100-fold return and makes up for all of a fund’s bad bets, he says. Some Misfires Twitter, Chegg and other investments have the potential to be thunder lizards, Maples said. Not all of his bets have panned out, though. B-Side Entertainment , which ran websites for film festivals, closed this year, and the microblogging site Pownce shut down in 2008. His biggest dud so far was an investment he didn’t make. Maples declined an early opportunity to invest in Zynga Game Network Inc., the maker of Facebook games such as “FarmVille” and “Mafia Wars.” Zynga is now worth as much as $3.3 billion, according to a February report from SharesPost Inc. and Next Up! Research. Though his Southern twang stands out in Silicon Valley, Maples isn’t a technology outsider. His father, also named Mike, was an executive at Microsoft Corp. and International Business Machines Corp. Bill Gates attended his wedding, and Maples studied engineering at Stanford University, near Palo Alto. By the time he returned to California after more than a decade in Texas, Maples had helped take two companies public, including Austin-based Motive Inc., which he co-founded in 1997. Sand Hill Road Maples says he looked for a job up and down Sand Hill Road, the center of the venture industry and home to Kleiner Perkins Caufield & Byers , Sequoia Capital and Benchmark Capital. Unable to find a position as a partner, he got two stints as an entrepreneur in residence — first at Foundation Capital and then at August Capital. While at August, Maples earned a reputation for spotting unusual investments, says Andy Rappaport , a partner there since 1996. “A lot of the stuff he was finding and working on and showing to us was different than many of the things that would have gotten our attention,” he said. “He was catching good entrepreneurs.” New Breed Rappaport puts Maples in a new category of investors taking advantage of open-source software and cloud computing. Those trends have pushed down the price of funding a startup. SV Angel, run by veteran investor Ron Conway , and Lowercase Capital, started by former Google Inc. executive Chris Sacca , have similar strategies — as do Baseline Ventures and First Round Capital. They routinely write checks for $500,000 or less. The success of the approach is also drawing more competition from traditional venture capitalists, which are making smaller investments and betting on untested entrepreneurs. Maples took a chance on Twitter when it had another name and a different business. He was a fan of co-founder Evan Williams , who had previously started companies focused on blogging and podcasting. By last year, Twitter was valued at $1 billion, according to a person familiar with the matter. Maples put $500,000 into textbook-rental service Chegg in 2007 after meetings with co-founders Osman Rashid and Aayush Phumbhra at a Starbucks in Menlo Park. At the time, he wasn’t even certain college students would rent books. Chegg’s Growth Chegg later attracted funding from Kleiner Perkins and Foundation Capital. Students at more than 6,400 campuses now use Chegg’s service, and sales may exceed $100 million this year, two people familiar with the matter said in November. That month the company raised $112 million in funding. Chegg was the first investment of Maples’s $10 million fund, which he raised from friends and family in 2006 after putting his own money into Twitter, Digg and SolarWinds. Two years later, pension plans wanted to invest, so Maples raised a second fund, with $35 million of institutional money. His funds are dwarfed by more established venture firms. New Enterprise Associates raised a $2.5 billion fund this year, while Norwest Venture Partners and Khosla Ventures started funds larger than $1 billion in 2009. In March, Maples changed his firm’s name to Floodgate from Maples Investments and promoted Ann Miura-Ko, a Stanford doctoral student, from investing partner to co-founder. They’re planning to raise a third fund later this year, Maples said. Ngmoco Deal Opportunities are flowing his way from people like Digg co- founder Kevin Rose , who says he introduces Maples to any promising entrepreneur he meets. In 2008, Rose told Maples about Ngmoco, a maker of games for Apple Inc. ’s iPhone. Since Maples invested, Ngmoco has created 20 top games in Apple’s App Store, and it added Kleiner Perkins and Norwest as investors. “I brought Ngmoco to him when they were just trying to get started out, before they had raised any money,” Rose said. “Now they’re killing it.” Last year, Maples got a call from Roger McNamee , co-founder of private-equity firm Elevation Partners, about Wordnik , a Web startup that’s trying to capture all of the world’s words and their meanings. McNamee invested his own money in the company to get it started. He introduced founder Erin McKean to Maples when it was time for a round of funding. “Once you’ve invested in Twitter and Digg and a few other things, then people want to be associated with the guy who’s done that,” said McNamee, a technology investor for more than 20 years. “I know Mike well and want to work with him on anything I think is important.” To contact the reporter on this story: Ari Levy in San Francisco at alevy5@bloomberg.net

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Blumenthal to Remain in Connecticut Senate Race Amid Questions on Vietnam

May 18, 2010

By Jonathan D. Salant and Peter S. Green May 18 (Bloomberg) — Connecticut Attorney General Richard Blumenthal will stay in the race for U.S. Senate, a Democratic Party spokeswoman said, amid a controversy over a New York Times report that he misrepresented his military service record during the Vietnam War. “He is 100 percent staying in the race,” said Kate Hansen, a spokeswoman for the Connecticut Democratic Party. “It’s not even a question.” Blumenthal, 64, scheduled a 2 p.m. press conference today at a Veterans of Foreign Wars post in West Hartford, Connecticut. The Times reported that Blumenthal claimed in public appearances to have served in Vietnam though he obtained deferments and then served in a Marine Corps reserve unit stationed in the U.S. Blumenthal’s campaign biography mentions his service in the reserves without referring to Vietnam. One of his Republican opponents, Linda McMahon , the former chief executive officer of World Wrestling Entertainment, posted an article on her campaign website claiming credit for leaking the story to the Times. Blumenthal, who entered the race after Democratic Senator Christopher Dodd announced his retirement, was favored to win the November election by the three Washington-based publications that rate congressional contests: Congressional Quarterly, the Cook Political Report and the Rothenberg Political Report. Military Service Democratic consultant Glenn Totten said misrepresenting his military service could cripple Blumenthal’s campaign. “It could be fatal if Blumenthal’s opponent is able to use that as a wedge to open a real question of character,” said Totten , who works on congressional races. “It’s one thing to say you did more in Vietnam than you actually did. It’s another to say you served there when in fact you went directly out of your way to avoid service.” “My intention was to be always clear and straightforward about what my service was,” Blumenthal said in an interview with Hearst Connecticut newspapers. “I’ve always said that I’ve served in the Marine Corps Reserve during the Vietnam era. If I said anything otherwise on very rare occasions, I may have misspoken.” A ‘Smear’ Attack Eric Schultz, a spokesman for the Democratic Senatorial Campaign Committee, said it was “no surprise Republicans would want to smear Dick Blumenthal .” The Times report said Blumenthal referred to his Vietnam service on the campaign trail, even though he didn’t go overseas. “Mr. Blumenthal owes the people of Connecticut, and particularly its veterans, a thorough explanation for the very serious questions that have been raised over what appears to be a long history of dishonest statements,” said Brian Walsh , a spokesman for the National Republican Senatorial Committee. Blumenthal led McMahon and former Republican Representative Rob Simmons by more than 30 points each in a March poll by Quinnipiac University of Hamden, Connecticut. “The one thing about it is it’s May and the election isn’t until November,” said Maurice Carroll , director of the Quinnipiac Polling Institute. “If it had happened in October, good Lord.” Five Deferments The Times, citing records, reported that Blumenthal got at least five military deferments from 1965-70 and took steps to avoid going to war. In 1970, he took a post in a Marine Reserve Washington unit that worked on local projects, the newspaper said. Simmons said in a statement that he was “deeply troubled” by allegations that Blumenthal misrepresented his service record. “Too many have sacrificed too much to have their valor stolen in this way,” he said. Blumenthal built a career pursuing financial crime. Last month, he sued Westport National Bank for allegedly aiding Bernard Madoff ’s Ponzi scheme, seeking $16.2 million for defrauded investors. He investigated insurer American International Group Inc. for possible misuse of taxpayer bailout funds and persuaded the company to turn over information on executives who received bonuses after the bailout. In 2008, he sued Countrywide Financial Corp., the mortgage company bought by Bank of America Corp., for allegedly duping borrowers into taking loans they couldn’t afford. Blumenthal is helped by his big lead in the polls in a Democratic state, said John C. Fortier , a research fellow at the American Enterprise Institute in Washington. “It seems as if he did not directly lie in writing, but in his live speeches he got carried away,” he said. Still, Fortier said, “if there are particularly egregious videos, they are campaign ad fodder for candidates to go viral on the web, both of which could be more damaging than the reports we read about in the Times.” To contact the reporters on this story: Jonathan D. Salant in Washington at jsalant@bloomberg.net ; Peter S. Green in New York at psgreen@bloomberg.net .

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SAP New Co-CEOs Rush for Turnaround With $5.8 Billion Sybase Acquisition

May 12, 2010

By Serena Saitto and Aaron Ricadela May 13 (Bloomberg) — SAP AG’s new co-chief executive officers Bill McDermott and Jim Hagemann Snabe are rushing to beat Oracle Corp. in software for wireless Internet transactions with a $5.8 billion acquisition of Sybase Inc. Sybase shareholders will receive $65 a share, Walldorf, Germany-based SAP said in a statement yesterday. That is 56 percent higher than the closing price of $41.57 on May 11, before the discussions became public. The deal includes about $506 million in Sybase debt, SAP spokesman Saswato Das said. With Sybase, SAP adds software that helps corporate customers run applications on mobile devices. Three months into their tenure, McDermott and Snabe are using acquisitions to reverse the sales slump that led to the departure of their predecessor, Leo Apotheker . SAP had avoided takeovers as Oracle spent more than $42 billion on 64 companies since January 2005. “This is a stake in the ground for the new regime to make a claim for some headlines, drama and a pretty good business case for buying the company,” said Joshua Greenbaum , principal of Enterprise Applications Consulting, a research firm in Berkeley, California. “McDermott and Snabe are saying, ‘Here we are.’” Sybase, which is based in Dublin, California, soared 35 percent to $56.14 yesterday on the New York Stock Exchange after the talks were reported by Bloomberg News. That was its biggest one-day gain since the company sold shares to the public in 1991. In extended trading, the stock rose to $64.50. ‘Shop Floor to Corner Office’ Apotheker presided over the first annual drop in revenue at the company since 2003 as customers beset by the recession refrained from purchasing new software. Oracle in December said it was winning customers at the expense of SAP, the world’s biggest maker of business-management software. Companies use SAP business applications to track orders, manage inventory levels and plan delivery schedules. Sybase makes software that helps handset users do business from mobile devices. SAP will use the purchase to cater to customers that want employees to use tablets and smartphones while working. “This will literally connect the shop floor to the corner office,” McDermott said during a conference call yesterday. Snabe, 44, started as an SAP trainee in 1990 and has run consulting and product development groups. McDermott, 48, headed global sales. The executives were named co-CEOs on Feb. 7 and have been racing to get products out the door more quickly and eliminating what they consider inward-focused projects that occupy executives’ time and do little to boost revenue. Higher Premium To clinch the purchase, the executives agreed to pay 15 times Sybase’s earnings before interest, taxes, depreciation and amortization, according to data compiled by Bloomberg. That’s higher than the average 8.4 times EBITDA paid in software takeovers announced in the past year. “The deal makes sense because SAP is betting heavily on in-memory computing and mobile applications as the future of computing and Sybase brings to the table a capability for high- speed in-memory databases and a mobile application platform,” said Paul Hamerman , vice president of enterprise applications at Forrester Research in Cambridge, Massachusetts. SAP is also paying a higher premium than other acquirers. In the software industry, 1,058 deals have been announced in the last 12 months, with an average premium of 47 percent. The premium size is why Sybase management agreed not to shop the company around, said two people close to the deal. With an acquisition spree that began in January 2005 with the hostile takeover of PeopleSoft Inc., Oracle CEO Larry Ellison , 65, has turned the company into a one-stop shop for customers, moving beyond its hallmark database programs. Oracle’s Sales Growth The company’s sales almost doubled to $23.3 billion in the four years through fiscal 2009, which ended May 31. SAP’s sales rose 42 percent in the four years through 2009. Sybase CEO John Chen , 54, will continue to run Sybase as an independent unit and will join SAP’s executive board. SAP said the deal will immediately add to per-share earnings before certain costs. McDermott said SAP doesn’t plan to eliminate jobs from Sybase. SAP was advised by Deutsche Bank AG and Barclays Plc and received legal counsel from Jones Day. Sybase’s financial adviser was Bank of America Corp. and its legal adviser was Shearman and Sterling LLP. With the exception of SAP’s 2007 acquisition of Business Objects, the company’s last two CEOs, Apotheker and Henning Kagermann , largely eschewed big acquisitions. The Long Island-bred McDermott and Snabe, a Dane who lives in Copenhagen, are more open to big bets, Greenbaum said. “McDermott thinks like an American high-tech CEO and Snabe’s not far behind him,” he said. “For better or worse, McDermott’s going to inject some of that American business culture into SAP.” To contact the reporter on this story: Serena Saitto in New York at ssaitto@bloomberg.net Aaron Ricadela in San Francisco at aricadela@bloomberg.net

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JPMorgan’s Lee Helps United Air Seal Continental Merger Deal on Second Try

May 7, 2010

By Zachary R. Mider May 7 (Bloomberg) — The $3.1 billion merger of UAL Corp.’s United Airlines and Continental Airlines Inc. was only the year’s 38th-largest deal. That didn’t keep some of Wall Street’s top rainmakers from getting involved. James B. Lee Jr ., a vice chairman and veteran merger adviser at JPMorgan Chase & Co., and Goldman Sachs Group Inc.’s Michael Carr , a senior member of the firm’s merger leadership group, advised UAL Chief Executive Officer Glenn Tilton . Morgan Stanley’s Robert Kindler , head of global mergers and acquisitions, worked with Continental, alongside Lazard Ltd.’s Harry Pinson , a banker in the carrier’s home city of Houston. The merger, which creates the world’s biggest airline with almost 86,000 employees, was the second effort in two years to bring United and Continental to the altar. In April 2008, the airlines were hours away from approving a deal when Continental pulled out of talks and resolved to remain independent. “The deal executed last Sunday night was virtually the same transaction we negotiated two years ago,” Lee said in an interview with Charlie Rose published in Bloomberg Businessweek’s May 10 issue. “The seeds were planted quite some time ago.” United and Continental announced the merger on May 3 after signing the deal the night before at the offices of Cravath, Swaine & Moore LLP, United’s legal counsel. GE, PepsiCo JPMorgan’s team included Thomas Miles , Christopher Ventresca , co-head of North American mergers and acquisitions, and David Fox, head of Midwest investment banking. Goldman’s Patrick McClymont also advised Chicago-based United. Morgan Stanley’s Nelson Walsh and Josh Connor were part of the group advising Continental. The deal is the latest in a series of high-profile mandates for Lee and Kindler. Lee, 57, a longtime adviser to UAL’s Tilton, helped General Electric Co. sell a majority stake in NBC Universal to Comcast Corp. last year and led negotiations with the U.S. Treasury on behalf of Chrysler LLC bank-debt holders. Kindler, 56, advised PepsiCo Inc. ’s biggest bottler on its sale to the soda and snack maker last year, and helped CF Industries Holdings Inc. win a year-long battle to buy Terra Industries Inc. Carr has been helping Airgas Inc. defend against a hostile takeover bid from Air Products & Chemicals Inc. For legal advice, United is using Cravath’s Scott Barshay and George Zobitz. Continental’s CEO Jeff Smisek is using the law firm where he once worked, Vinson & Elkins, where Kevin Lewis is working on the deal. Jones Day’s Robert Profusek and Mark Metts and Freshfields Bruckhaus Deringer LLP are also advising. There have been 32 airline deals so far this year, with a total value of $7.7 billion, according to data compiled by Bloomberg. The largest was the $3.3 billion takeover of Japan Airlines Corp. by Enterprise Turnaround Initiative Corp. of Japan, the state-affiliated fund. Goldman Sachs is the biggest merger adviser this year, Bloomberg data show. JPMorgan is third, and Morgan Stanley and Lazard are fifth and sixth respectively. To contact the reporter on this story: Zachary R. Mider in New York at zmider1@bloomberg.net ;

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Arianna Huffington: The West Virginia Mining Disaster and the Financial Crisis Have the Same Root Cause

April 12, 2010

Officials say it’s too soon to pinpoint the exact cause of the tragic explosion at the Upper Big Branch mine in West Virginia that took the lives of 29 miners, but we certainly know enough to identify the root cause. It’s the same cause that led to the 2007 Crandall Canyon mine disaster in Utah that killed six miners and three rescue workers. It’s the same cause that led to the 2006 Sago mine disaster in West Virginia that killed 12 miners. And it’s also the same cause that led to the Lehman Brothers disaster, the Citigroup disaster, the bursting of the housing bubble, and the implosion of our financial system: a badly broken regulatory system. The loss of life at Upper Big Branch happened in one horrific instant. The economic collapse has not killed people, but it has gradually destroyed millions of lives. Both calamities occurred because elected officials who should have been creating a regulatory system that protects working families instead created a system that protects the corporations it was meant to watch over. Just look at the ways in which the New York Times describes the regulatory agency that so atrociously failed the Upper Big Branch miners: The agency “remains fundamentally weak in several areas, and it does not always use the powers it has.” “The fines it levies are relatively small, and many go uncollected for years.” “It lacks subpoena power, a basic investigatory tool.” “Its investigators are not technically law enforcement officers.” “Its criminal sanctions are weak.” “Fines remain so low that they are mere rounding errors on the bottom lines” of the companies being regulated. It shows a “reluctance to flex all of its powers.” Sound familiar? Most of these conditions were the same ones that led to the housing bubble, credit default swaps, toxic derivatives — and, by extension, the bank bailout, long-term unemployment with no end in sight, and the rapid acceleration of the decline of America’s middle class. The “fundamentally weak” state of America’s watchdogs is the deliberate end product of massive amounts of corporate lobbying. In the case of the mining industry, the amount spent by mine owners on lobbyists intent on weakening regulations and widening loopholes has skyrocketed from under $2.5 million in 2003 to $14 million today, with predictable results: profits up; dead miners up. The problem isn’t a shortage of regulators. It’s the way we’ve allowed the regulated to game the system. The federal government has an entire agency, the Mine Safety and Health Administration (MSHA), dedicated to overseeing the mining industry. Indeed, a federal inspector was at the Upper Big Branch mine hours before it blew up. Similarly, there are myriad financial regulatory agencies. In fact, before the economic meltdown there were dozens of federal regulators dedicated to keeping an eye on the big banks — in many cases, with offices inside the premises of the banks. Fannie Mae and Freddie Mac had the Office of Federal Housing Enterprise Oversight and the Federal Housing Finance Agency dedicated solely to them. And, after Bear Stearns crashed, Tim Geithner’s New York Fed had a team of examiners at Lehman Brothers every day. And yet they still missed the economic collapse. Regulations are “very difficult to comply with,” and “so many of the laws” are “nonsensical.” Those are the words of Don Blankenship, the CEO of Massey Energy, the company that owns the Upper Big Branch mine and has a grotesque history of safety violations. In the case of the financial industry, the reason it can’t be regulated adequately is because, as Alan Greenspan put it last week in testimony before the Financial Crisis Inquiry Commission, “the complexity is awesome,” and regulators “are reaching far beyond [their] capacities.” That is, of course, exactly the way Wall Street designed it. To the financial world “awesome complexity” is a feature, not a bug. Something else the mining and financial industries share: the revolving door between regulators and those they’re supposed to be regulating. Former Massey COO Stanley Suboleski was appointed to be a commissioner of the Federal Mine Safety and Health Review Commission in 2003 and four years later he was nominated to run the Office of Fossil Energy in the Energy Department. Today, he’s back on Massey’s board. And Massey exec Richard Stickler was made the head of the MSHA by President Bush in 2006. Talk about hiring the foxes to guard the hen house. Massey has also mastered the D.C. art of buying friends in high places. Back in 2000, Massey was responsible for a coal slurry spill in Kentucky that was three times larger than the Exxon Valdez spill. The company very successfully limited the damage — not to the environment, but to its bottom line. Once Elaine Chao, Kentucky Senator Mitch McConnell’s wife, became Secretary of Labor, which oversees the MSHA, she, according to Jack Spadaro, an MSHA engineer investigating the spill, put on the brakes . Two years later, Massey was assessed a slap-on-the-wrist $5,600 fine. The same year, Massey’s PAC donated $100,000 to the National Republican Senatorial Committee, which was chaired by McConnell. And Massey’s CEO Don Blankenship has personally donated millions to the campaigns of judges and politicians. The essence of the story is remarkably similar to what happened in the financial industry over the last decade. A disaster occurs. Politicians are “outraged” and demand reform. Laws are passed. And then, when the next disaster occurs, that the new laws were supposed to protect against, we find out about the loopholes. Massey offers a textbook example — in this case deadly — of how this works. After the Sago disaster in 2006, mining regulations were enacted that called for a company found to have a “pattern of violations” to be subject to a much greater level of scrutiny. And if you’re looking for the poster child for the phrase “pattern of violations,” it’s Massey Energy. In 2009, the Upper Big Branch mine was ordered to be temporarily closed over 60 times. That same year, the mine was cited for 515 violations. It has already received another 124 this year. And 48 of the ’09 violations were considered serious, as were 10 of this year’s. According to Ellen Smith, editor of Mine Safety and Health News , this is far more than any other mining company. What’s more, in the ten years before the Upper Big Branch explosion, 20 people had been killed at mines run by Massey. So how did Massey escape greater oversight for having a pattern of violations? It turns out that a loophole written into the law says that if a company contests a violation, while that violation is being contested it can’t count toward the establishment of a pattern. Massey is currently contesting 352 violations at the Upper Big Branch mine alone. Another loophole in the law says that a company can delay paying a fine if it contests the violation. The result? Only $8 million of $113 million worth of major penalties levied against mining companies since April of 2007 have been paid — around 7 percent. To people like Don Blankenship, or any big bank CEO, that kind of money is seen as the cost of doing business — it’s factored into the bottom line, like bribes would be in the Third World. I’m sure there will be new regulations written in response to this latest mining disaster. Just as we’re about to get yet another grab-bag of financial regulations. But by the time these regulations make their way through the Congressional sausage grinder, the lobbyists will have added in the loopholes that ensure that the fix is in — and that the American people get the short end of the stick. Again. There is no sense of urgency in Washington about making sure these corporations play by the rules. In 2007, after the Utah mining disaster, we got angry, we held hearings, we supposedly fixed things, then we moved on. Three years later, 29 miners die. And the cycle starts again. In the same way, in 2003, after the Enron and WorldCom disasters, we got angry, we held hearings, we supposedly fixed things, then we moved on. Five years later, we got AIG, Lehman Brothers, Citi, and an economic crisis that devastated — and continues to devastate — the lives of millions. Will we just sit back and let the cycle start again? Disasters — both mining and financial — are going to keep happening until we reevaluate our priorities, and force our elected officials — and the regulators they pick — to put the public interest above the special interests and their lobbyists in Washington. The lives of hardworking Americans have to take precedence over the bottom line at Massey Energy and on Wall Street. This isn’t a matter of right vs. left. It’s a matter of right vs. wrong.

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Video: Lockhart Says Fannie, Freddie `Had a Part’ in Crisis: Video

April 9, 2010

April 9 (Bloomberg) — James Lockhart, former director of the Office of Federal Housing Enterprise Oversight, talks with Bloomberg’s Peter Cook about the role of Fannie Mae and Freddie Mac in the mortgage market collapse and his testimony before the Financial Crisis Inquiry Commission today. Lockhart, vice chairman of WL Ross & Co. LLC, also discusses the outlook for a double-dip decline in housing triggered by more foreclosures. (Source: Bloomberg)

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