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Huffington Post…

LONDON (Reuters) – With governments laboring under too much debt and banks hobbled by too little capital, 2012 is shaping up as another year of hard slog for Europe’s economy that could yet test the single currency to destruction. The Netherlands on Thursday became the latest country to report that output shrank in the third quarter, lending credibility to forecasts that the broader euro zone will soon be in recession if it is not already. A generation that gorged on debt is now adjusting to what some are calling the Great Stagnation. Talk of a lost decade, like Japan in the 1990s, no longer seems outlandish. So far so familiar. What worries economists is that the longer the deleveraging of government and bank and household balance sheets drags on, the greater the risk of market or policy accidents. If the economy is already at stall speed, an unexpected shock could send it into a deep dive. In an age of globally integrated supply chains and capital markets, the impact on the rest of the world could be severe. “Entering 2012, we are facing uncertainty on the grandest of scales,” HSBC economists led by Stephen King said in their latest quarterly report. The good news was that euro zone policymakers recognized that a break-up of the 17-member bloc could spark another great depression. But, despite signs of greater urgency, investors for the most part remained unconvinced that a strategy was in place to ease the debt burdens straining the single currency. “This loss of faith is reminiscent of the collapse in confidence in 2008, when the wheels came off the global economy. Back then, forecasters completely failed to grasp the gravity of the situation. The same may be true today,” HSBC said. TALL ORDER As the world economy slumped after the collapse of U.S. investment bank Lehman Brothers in 2008, governments had room for maneuver. Today, with fiscal austerity in fashion and interest rates near zero across the developed world, firepower is limited. “Indeed, with the risk of recession on the rise, debt dynamics are in danger of spinning out of control,” HSBC said. The European Central Bank acted decisively on Wednesday to limit the immediate danger by lending banks a whopping 489 billion euros in cheap three-year loans. The cash injection will reduce the risk of a credit crunch and fire sales of assets by banks shut out of the wholesale funding markets. But the ECB is at best buying time to help weaker euro zone members put their finances back in order and recoup competitiveness lost as a result of having weaker productivity and higher labor costs than core countries led by Germany. It is the sheer magnitude of this task that is unnerving markets. Take Greece, which is racing to thrash out sweeping pro-growth structural reforms demanded by the European Union and the International Monetary Fund to unlock a 130 billion euro loan needed to stave off default. “This is a process, as we’ve seen in IMF program countries, that takes well over 10 years and that’s as long as Greece will need with the help of financial support and technical assistance missions from the EU and the IMF,” said Antonio Garcia Pascual, an economist at Barclays Capital in London. Yet Greece is already in the fourth year of a deep recession. And even if the EU-IMF program succeeds, its debt in 2020 would still be a suffocating 120 percent of GDP. How long will voters endure austerity imposed from abroad and, at the same time, go along with sweeping changes to everything from pensions to labor laws and the prizing open of long-protected professions and industries? “Structural reform is essentially about a society changing its way of life,” a senior European central banker said. “It’s not obvious that creating extra liquidity can make those fundamental reforms easier.” QUESTION OF BALANCE New modeling by Goldman Sachs dramatizes the challenge facing countries on the periphery of the euro zone. In order to stabilize the net debt of the entire economy these countries need a sizeable adjustment in their current account deficits. This in turn points to the need for a depreciation in the real, or inflation-adjusted, exchange rate of as much as 44 percent in Portugal, 35 percent in Greece and Spain and 20 percent in Italy, Goldman estimates. That means prices would need to rise less, or even decline, relative to the euro zone average for about 15 years in the case of Greece and Spain and almost 20 years in Portugal, requiring savage wage cuts in the process. This required correction immediately throws up another huge problem: if the periphery is holding inflation down to zero to cut costs, core countries will have to tolerate prices rising above 3 percent if the ECB is to keep euro area average inflation on target at no more than 2 percent. “This might be problematic for the ECB as certain core countries (such as Germany) could potentially have difficulties accepting such higher inflation for a prolonged period of time,” wrote Goldman economist Lasse Holboell W. Nielsen. GLOBAL DEBT MESS The euro zone is not alone in its struggles to manage excessive debt. Japan’s gross public debt has soared to more than 200 percent of GDP. The deterioration has not prevented the government from selling its bonds at low and stable yields, but a new IMF working paper warns that over the medium term, the market’s capacity to absorb new debt is likely to diminish as the population ages and appetite for riskier assets recovers. The result could be a worsening of Japan’s debt dynamics that poses a threat to financial stability. “Without a significant policy adjustment, the stock of gross public debt could exceed household financial assets in around 10 years, at which point domestic financing may become more difficult,” IMF economists Waikei Raphael Lam and Kiichi Tokuoka wrote. And in the United States, alongside what most economists see as an unsustainable public-sector debt trajectory, families still have too much debt accumulated in the go-go years before the great financial crisis. Household debt as a percentage of disposable income peaked in mid-2007 at 135 percent of GDP. It has since declined to around 120 percent but remains more than 20 percentage points above its 30-year average, according to Nathan Sheets, global head of international economics at Citi in New York. He said it was reasonable to assume deleveraging would continue at the same steady rate – which would prolong the process into the second half of this decade – but the pace could quicken markedly in the event of a collapse of asset prices, a sharp drop in disposable income or a renewed tightening of financial conditions. Which brings us back to the mountain the euro zone still has to climb in 2012. “Given the ongoing stresses in Europe, such risks are not just abstract possibilities but rather all-too-plausible outcomes that need to be carefully considered, with an eye to reducing potential vulnerabilities,” Sheets said in a report. (Editing by Mike Peacock) Copyright 2011 Thomson Reuters. Click for Restrictions .

Continued here:
Analysis: Region Formerly Gorged On Debt Adjusting To Great Stagnation

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Rich Less Likely To Be Attuned To Others’ Suffering, Study Finds

by The Huffington Post on December 22, 2011

Huffington Post…

Social psychologists are making an argument that Occupy Wall Street protesters have been saying for months: Many rich people just aren’t in the habit of thinking of others. According to researchers at the University of California-Berkeley, people who grew up in economically comfortable circumstances are less attuned to the suffering of other people . In multiple trials that involved both questionnaires and physical-response tests, the researchers found that young adults whose upbringing involved some degree of financial struggle were quicker and more likely to register signs of empathy than young adults who came from affluent backgrounds. Such conclusions are especially relevant now, as the Occupy movement continues to focus national attention and criticism on the growing divide between rich and poor . While some wealthy people have defended themselves as merely embodying the ideals of American capitalism — a system where, the argument goes, anyone can make it to the top if they’re willing to work hard — many Occupy protesters have offered a less flattering theory: that the rich, as a class, simply aren’t concerned with the well-being of anyone else. The findings of the UC Berkeley team seem to suggest that this might be true, though the researchers make a point of saying it’s likely the result of inexperience on the part of the rich, not necessarily malice. “It’s not that the upper classes are coldhearted,” Jennifer Stellar, a social psychologist at UC Berkeley and the lead author of the study, is quoted as saying in a press release. “They may just not be as adept at recognizing the cues and signals of suffering because they haven’t had to deal with as many obstacles in their lives.” This particular piece of research appeared earlier this month in the journal Emotion , but one of the academics involved in the study, psychologist Dacher Keltner, has published at least twice before on the correlation between economic struggle and empathetic response. Last October, Keltner was part of a research team that found that wealthy people had greater difficulty reading facial expressions . In August, Keltner and others argued that financial security seems to be associated with an impulse to think about oneself more than others — and that a dozen separate studies had produced the same implication . But the relationship between wealth and compassion may work both ways. In 2005, researchers found that if a stock trader suffers from some kind of emotional impairment — that is, brain damage that prevents them from fully experiencing their own emotions — it may allow them to make more profit on the market , since they can make decisions based more firmly in rationalism. And in what may be a more extreme example of the same phenomenon, research published earlier this year suggests that some stockbrokers actually have a more pronounced competitive streak than diagnosed psychopaths .

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Rich Less Likely To Be Attuned To Others’ Suffering, Study Finds

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Coaches Rout Professors In Salary Game

December 2, 2011

Newly hired Urban Meyer will earn $4 million a year as Ohio State’s football coach. The average college professor earns $81,491. Higher learning isn’t required to know that’s a big difference. Too big perhaps? The argument comes up whenever a coach secures a giant contract, as outrage mounts at education’s priorities. The deals play worse in bad times. The Kenan Institute for Ethics’ student arm at Duke University pointed out earlier that Texas Tech University froze $3 million in faculty salary while giving football coach Tommy Tuberville a $500,000 raise to $2 million a year. And what did the school get for its money? Texas Tech finished 5-7, its first losing record since 1992. Tuberville has never won a national championship. Meyer has won two of them at the University of Florida. But neither has made advances in the study of autism, schizophrenia, dementia and fetal alcohol disorder. Joseph Steinmetz has. Steinmetz is a psychology professor and executive dean and vice provost of arts and sciences at Ohio State. He gets paid pretty well at $325,008 a year, according to a public database . But is Steinmetz just 8 percent as valuable to the university as Meyer is? Xiaodong Zhang is an engineering professor and the chair of Ohio State’s Department of Computer Science and Engineering. He helped innovate microprocessors so we can get our information faster, according to his university bio. Zhang makes $217,692. Is Zhang worth just 5 percent of Meyer? Zhang and Steinmetz presumably do not get use of a private jet and millions in bonuses either, as Meyer does. Meyer and the two professors did not respond to requests for comment. Of course, coaches run programs that generate millions for their schools. Meyer is taking over a scandal-plagued team that still turns an $18.2 million profit annually, according to Bloomberg . The university is hoping his presence will perhaps mean Texas-size increases in revenue, as in the University of Texas. The Longhorns go about $70 million in the black every year and pay their coach, Mack Brown, more than $5 million a year. That’s a long look up for Hugh Freeze, the coach at Arkansas State. He occupies the salaried rear of Football Bowl Subdivision coaches, earning a paltry $151,660 a year. Maybe he ought to get into the neuroscience business.

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What Was His Biggest Success?

November 5, 2011

It’s been a month since Steve Jobs’ death, and in the weeks since, the world has mourned and shared its admiration and appreciation for the man who brought us beautiful gadgets that changed our lives. Thanks to Walter Isaacson’s new biography, the Apple visionary continues to inspire. His life’s work taught us many lessons. Among them — that perseverance and adaptability (with a bit of foolishness) are vital partners with vision (and in Jobs’ case, of course, genius). Jobs also taught us brilliantly about failure. Many of today’s digital natives moving seamlessly from iPhone 4S to the MacBook Air to the iPad have no recollection of the early history of Apple. Regardless about how you felt about the “old” Apple products, the company in its first generation brought innovation to the PC market, but nearly went bankrupt. Apple as a fully integrated, proprietary hardware/software company — arguably with superior design — was beaten out by a cannier software competitor and the network effects that that competitor managed to create. What is remarkable to me about Jobs’ return to Apple, and the great success he subsequently achieved, is how he pursued a very similar philosophy — disruptive and customer-focused vision, obsessive focus on design, highly proprietary hardware and software products. Except he did it with a crucial adaptation: he built the network effects, the very effects that had led to Apple v1′s failure, into the infrastructure of Apple v2′s strategy and products. With the iPod, the iTunes ecosystem created powerful network with a comprehensive set of music and video content suppliers. For customers, an entirely new product category was made compelling not only by “cool” proprietary hardware and software design (traditional Apple strengths), but also by a comprehensive content source that could monetize what had previously been offered for free. Content providers were thus motivated to use iTunes due to its content network (and subsequent customer network). Likewise, the iPhone and iPad are design-led, but their success has been driven by an App Store ecosystem which is compelling for users and developers alike, simply because there are so many users (i.e. a larger interactive user network) and developers (i.e. a larger modular developer network) constantly innovating within the system. One could argue that, ironically, Apple has now gone full circle. The area of Apple’s greatest past failure — “traditional” personal computing — has been enjoying greater success, with the MacBook’s growing market share not only due to fabulous design, but also due to the network effects of their easier interoperability with (as well as the “halo effect” of ) the market-dominating iPads, iPhones and iPods. Steve Jobs was always a visionary genius, but what makes him so compelling to me is the fact that after creating great products that only reached the few, he returned, learned and adapted his vast creative talents to create whole new product categories, distribution models, creative platforms and customer experiences that have positively impacted the lives of millions. His passion for products was contagious and inspired our own. He made his greatest failure into his greatest success. We will all miss him.

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Major Yahoo Investor Demands Massive Shakeup

November 5, 2011

SAN FRANCISCO — A major Yahoo shareholder believes the slumping Internet company would be better off without Jerry Yang on its board as it mulls a possible sale. In a Friday letter to Yahoo’s board, hedge fund manager Daniel Loeb asserts Yang has too many conflicts of interest to keep the board seat he has held since starting the company more than 16 years ago. Loeb, who owns a 5.2 percent stake in Yahoo Inc. through a fund called Third Point LLC, based his conclusion on published reports that Yang has been talking to several buyout firms about joining forces to buy a controlling stake in the company. The letter lists the Texas Pacific Group, Providence Equity Partners, Silver Lake, KKR & Co. and the Blackstone Group as the firms talking to Yang. In a statement, a Yahoo reiterated its board has been exploring various ways to boost the company’s stock price and brushed off the reports cited in Loeb’s letter as “rumor and speculation.” “Mr. Yang is one of nine directors with the exact same fiduciary duties and motivation as all of his fellow directors – to serve the best interests of all the company’s shareholders,” Yahoo said. Loeb questioned whether Yang is more interested in selling Yahoo to the highest bidder or negotiating a deal that keeps the company in “friendly hands.” The letter also refers to Yang’s “ineptitude” in 2008 when he squandered an opportunity to sell Yahoo to Microsoft Corp. for $47.5 billion, or $33 per share – more than twice the company’s current market value. “It is now clear that (Yang) is simply not aligned with shareholders,” Loeb wrote. Yang holds a 3.6 percent stake in Yahoo, meaning he no longer owns as much of the company as Loeb does. The attack on Yang is the latest bit of drama at a company that has been immersed in a soap opera since former movie mogul Terry Semel resigned as CEO to placate frustrated shareholders in mid-2007. Yang then took a stab at being CEO, only to spend much of his time at the top fending off Microsoft’s unsolicited takeover bid and jousting with another brash shareholder, Carl Icahn. Microsoft eventually withdrew its offer in exasperation and Icahn gained three seats on the company’s board before Yang turned over the CEO job to Carol Bartz in January 2009. Loeb entered the picture two months ago after Yahoo Chairman Roy Bostock fired Bartz in a brusque phone call. In an in initial attempt to shake up the board, Loeb urged Yang in a Sept. 14 letter to work with him to oust Bostock, who has been lambasted by other unhappy shareholders during the past three years.. Now Loeb wants both Yang and Bostock to be tossed from the board so he can be awarded two director seats. If he doesn’t get his way, Loeb indicated he is prepared to finance a shareholder rebellion against the board – a tactic that Icahn used in 2008 to muscle his way into the company’s boardroom. Icahn stepped down from the board two years ago. Besides discussing a possible sale to buyout firms, Yahoo is also believed to be considered selling its holdings in China’s Alibaba Group and Yahoo Japan. Those Asian stakes could fetch as much as $16 billion before taxes, based on analyst estimates. Yahoo shares fell 24 cents Friday to close at $15.24.

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Marty Zwilling: Entrepreneurs Need to Think Globally at the Start

August 22, 2011

New entrepreneurs who want to survive, and optimize the growth of their startups, need to think globally, and act locally, from day one. This approach, popularly known as “glocalization,” means you have to design and deliver global solutions that have total relevance to every local market in which you operate. Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. What all this doesn’t mean is that you should roll out your product in every country at the same time. But it does mean that you think about the global implications at every step of the process: Pick your company and product names carefully. Don’t pick a name for your company or product that has a negative or totally different meaning in another language. Remember when the Chevy Nova required a rename, once Chevrolet realized that Nova meant “no go” in the Spanish market (not a great name for a car). Anticipate greater growth outside of North America. Not every international market matters, but some are larger than life. The middle and above-middle class population of China will grow from 172 million in 2010 to 314 million in 2015. Just the middle class in India is equal in size to the entire population of the United States. And aging populations in Europe and Japan will join the retiring baby boomers in the U.S. with demands for new products and services. Be ready. Reinforce your brand in international markets. An international brand will command higher prices and additional customer demand. This is called brand goodwill, a hard-won value resulting from the trust that a strong name engenders among buyers and partners. As you begin to saturate the demand in domestic markets, let your brand take you international at low cost. Balance your business between geographies. When buyers in one region start to slow down, look for buyers in other geographies to take up the slack. Companies with diversified portfolios can focus their energy on other global markets that are doing well. Speak the customer’s language. People tell me that a multi-lingual website can double your local online business in many parts of the U.S. These days, customers begin their buying cycle online, where they can get answers to their frequently asked questions, product information, and transactions — all in a language they really understand. Find global sources now . This may not be politically correct these days, but smart startups are looking globally to source their products from the very beginning. Software can be developed “offshore” for a low cost, manufacturing volumes are quickly available from China, and European designs have increased opportunities in every country. Selectively protect your intellectual property worldwide . At present, no world patents or international patent process exists, so you need to apply in every relevant country. Trying to get patent protection worldwide at the beginning is prohibitively expensive, so pick your geographies and timing carefully and strategically. These days the world is a single market. It is both homogeneous and heterogeneous. The communication revolution and the advent of the Internet has brought about a new age of globalization. Easier access to international markets is creating limitless sales opportunities on a worldwide basis. The result is that every startup company now needs to consider every aspect of management, sales and service on a global basis. However, to gain a true competitive edge, you still need to implement effective solutions first at the local level. Don’t try to do it all at once.

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Anthony Tjan: Learning Optimism With the 24×3 Rule

July 27, 2011

One of my greatest mentors was the late Jay Chiat of TBWA Chiat Day, an iconoclast in the field of advertising with a constant imagination for possibilities in business and life. Jay embodied the three traits of a “lucky attitude” that I described in my last post: humility, intellectual curiosity, and optimism. Of these three characteristics, it was Jay’s optimism which was perhaps his greatest lesson to me. He inspired people to embrace optimism — inside themselves, and also, as importantly, in others. It is a gift to understand how to project, share, and inspire with optimism. It is an even greater act of generosity to be inspired by optimism from others and to be willing to receive it. The capacity to be a natural recipient of ideas and other peoples’ optimism is what makes for the ultimate optimist. You may be open to experimenting with new things, but do you truly see the good in something before the bad? The order of this thought process is critical: to try and see everything good in an idea before seeing anything bad. While most of us like to think we do, and would therefore self-describe ourselves as optimistic, more often (if we are truly honest with ourselves) we are natural critics (even cynics). Experience brings wisdom, but its collateral damage is that it can jade one against new concepts, turning many of us into Pavlovian skeptics. Whether we openly say it or not, we often think of what might be wrong with someone or something before we try to understand what might be right or good. The temptation and reflex for cynicism is usually more common than a natural responsive optimism. Cynicism is indeed the enemy of optimism. Here’s a practical tool for the skeptic or cynic in all of us: the 24×3 rule. The next time you hear an idea for the first time, or meet someone new, try to wait 24 seconds before saying or thinking something negative. This reinforces a foundational skill of good optimists and good leadership. That basic skill is listening. As you gain the ability to listen and pause for a brief 24 seconds before letting the critic in you bubble to the verbal surface, move to the next level and try to do it for 24 minutes. At 24 minutes, you are able to give more considered thought to the idea and think more carefully of the many reasons why it might actually work, why it might be better than what is out there, and why it might just topple conventional wisdom. And yes, you should also work towards the ability to wait 24 hours — one single day — before pondering or verbalizing the cons against something. Of course, most times this will not be possible. Our minds cannot compartmentalize so easily, nor shut off our past experiences. But the 24×3 rule is a type of reflective meditation for developing a more optimistic approach towards people and ideas. The simple guideline of 24x24x24 is just a good reminder that a prerequisite of optimism is to have a willing suspension of disbelief. This is not saying in any way not to be a healthy critic — it is absolutely essential in business leadership to be a critic — but rather that inspirational leadership and effective mentorship require a bite-your-tongue, wait-to-be-a-critic mindset and attitude. Start with the pause button for 24 seconds and stretch it towards being able to ponder positively for 24 hours. Mastering the 24×3 rule will make you a more enjoyable and inspirational leader to be around. In increasing your generosity to receive optimism, you will be rewarded with new possibilities that others have prematurely dismissed. This article first appeared on Harvard Business Publishing on July 26, 2011.

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Marty Zwilling: You Never Learn Anything While You Are Talking

June 24, 2011

When you are not presenting to investors or your team, try to spend more time listening than talking. You can’t learn anything new while you’re talking, yet many entrepreneurs seem to never stop. It’s a sad spiral, since the more you talk, the less people really hear, meaning they don’t learn anything either. If someone left this article on your desk, read extra carefully. Building a business is all about building relationships, and one of the most important elements of a relationship is effective communication. Communication doesn’t happen unless both parties practice the art of effective listening. Check to see if you are practicing the key disciplines of listening, as outlined by Brian Tracy in No Excuses: the Power of Self-Discipline : Listen attentively. Listen as though the other person is about to reveal a great secret or the winning lottery number and you will hear it only once. Since you always pay attention to what you most value, when you pay close attention to another person, you tell that person that they are of great value to you. You will be remembered. Pause before replying. When you pause, you avoid the risk of interrupting the other person if they are reformulating their thoughts. It also enables you to hear not only what was said, but what was not said. Then you can respond with greater awareness and sensitivity. Ask for clarification. Never assume that you automatically know what the other person is thinking or feeling. It is when you ask questions and seek clarity that you demonstrate that you really care about what he or she is saying, and that you are genuinely interested in understanding how he or she thinks and feels. Feed it back. The acid test of listening is to see if you can paraphrase what you heard in your own words. It is only when you can repeat back what the other person has just said, in your own words, that you prove you are really listening, and understood the message. For all feedback, be sure to mirror the other person’s pace and communication style. Even good communicators average only about half their time listening. Yet experts assert that most people listen with only about 25 percent of their attention, hear about 25 percent of what is said, and after two months, remember only half of that. That’s not effective communication. There are also things you can do to encourage others to listen to you, when you do speak, to improve the overall communication: Lower voice, no emotion. This causes the other party to listen more carefully, and facilitates a more pleasant and more effective conversation. Adapt to listener interests. Use analogies and terminology that are easy for the other person to relate to, and they will respond with attention and higher comprehension. Choose the right environment. Wait for the right opportunity, when you can be easily heard and understood, and the listener is in the right mood. Address people by name. This gets their attention and focus. Sometimes it helps to bring others into the conversation to support your input. In business, you need to always be listening – to customers, to advisors, to investors, and to your team members. When you do talk, concentrate on making it effective. You don’t have the time to have things repeated to you four times before you really hear and understand them. Responsible, effective listening is a rare skill that will give you a sustainable competitive advantage over your peers and your competitors. It’s also a skill that can be developed with practice. You can never know enough in business, so even top entrepreneurs find time to listen. Are you learning anything these days?

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Angela Haines: Girl Tech Inventors and Mentors!

June 2, 2011

HailNYC Team , credit C. Colon One night in May, the premises of AOL in downtown NYC vibrated with the chatty energy and nerves of 47 teenage girls from 17 local high schools getting ready to pitch their newly created apps to a group of four judges from the worlds of both technology and venture capital. The Technovation Challenge pitch night, the first on the East Coast, was the culmination of a nine week program, matching high school girls with high tech mentors from local industry and universities to create mobile phone app prototypes using Google’s App Inventor for Android. The teams met weekly for three hour sessions at Google ‘s New York offices. Early support for the program came from the U.S. Office of Naval Research seeking solutions to a crisis in recruiting sufficient tech savvy professionals. The winning team created a product called HailNYC to help both passengers and drivers find each other efficiently, so they can both navigate the city at a safer and faster rate. Both drivers and passengers open maps on their apps; passengers request a driver at a specific location which alerts drivers who consult maps with dots indicating locations of waiting passengers. Drivers then notify passengers that they are on the way. One member of the winning team, Sharnice Ottley, a senior at Boys and Girls High School, says the idea occurred to the team when they brainstormed the problems of getting around New York City. While Sharnice “jumped at the chance” to participate in the program, the process “really got our brains churning and showed us how to design our app. I learned, for example, that to make the graphics we had envisioned, we had to do a lot of math. This wasn’t the kind of chalk and talk education I am used to; besides creating technology, we had to do marketing research so we could come up with a good business plan.” Team mentor Tamar Shinar, a postdoctorate fellow at NYU’s Courant Institute , says that what surprised her was her team’s deep engagement in a process which was so different from their more passive, routine school work. She observes, “They showed an amazing amount of persistence and patience for three months to get to the end line.” Their victory gave all members of the winning team an Android Tablet, donated by Dell, along with an all-expense-paid trip to San Francisco a week later to participate in the national Technovation Challenge where they placed third, competing against five other wining teams. Technovation Challenge Founder, Anuranjita Tewary, currently a senior data scientist at Linked In , started the program two years ago after spending a weekend with a program called Startup Weekend which paired professionals for an intense weekend of bringing an idea to launch with a prototype. Despite her math and physics degree from MIT and a PhD in applied physics from Stanford, followed by good jobs at Microsoft and Ad Mob, Anu remained a successful scientist who had never considered she could start, or become CEO of, a company. The Startup Weekend, she says, “made me think if I had had this experience early on, my outlook on life would have been as different as I pursued my career.” So she left her job to develop the Technovation Program for underprivileged girls around the Bay Area, relying heavily on her network to bring in mentors, instructors and coaches for the girls. “I wanted to show these girls not to use computer science only as a tool, but to learn to program so they can create products that become tools.” Because she had little experience in the nonprofit world, Anu folded her program into Iridescent Learning , a nonprofit educational organization in Los Angeles founded by Tara Chklovski, an aerospace engineer and former school principal. Currently, Iridescent stimulates interest in science, technology, engineering and mathematics (STEM) for about 8,000 underprivileged students and their families with a number of programs, including Summer Engineering Boot Camp, Family Science Program and Science Studios in Los Angeles and New York. In her opening remarks at Pitch Night NYC, current executive director of Irisdescent , New York, Erika Allison, formerly a Dow engineer who has initiated several engineering programs for high school girls, told the assembled girls and their families that because there is a critical shortage of women in technology, the goal of the Challenge is to inspire girls to see themselves not just as users but as inventors and designers of technology. After the event, Erika admits, “I was completely blown away by all that these 47 girls mastered in just 12 weeks, along with the level of detail in both their apps and their business plans, including market research.” Another New York Technovation mentor, Vanessa Hurst, a database engineer for Paperless Post which provides customized formal invitations online, says since her days as a computer science major at the University of Virginia, she has been aware of the underrepresentation of women in computer science. Working with Technovation to develop an app that allows people to monitor their personal recycling habits, Vanessa was amazed “at how capable the girls were, but then how easily they got caught up in the tango of timidity so that no one wanted to step up, even when she had a great idea because she didn’t want to take the credit.” Vanessa continues, “Besides teaching the girls technical skills like programming and product design, the Challenge also provided a psychological journey for the girls to believe they can do anything.” For more on women entrepreneurs, visit www.wStartup.com .

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Adelaide Lancaster: The Secret Weapon of Successful Entrepreneurs

May 3, 2011

I give the same answer to at least half of the business advice questions that I am asked. “How should I get the word out about my new service?” “What’s the best way to reach my target market?” “What conferences are worth attending?” “How much should I pay my staff?” “How do I find a good manufacturer … sales rep … or cost-effective printer?” “Ask your network,” I reply again and again and again. In my opinion it’s the easiest and fastest way to get the best answers to almost any question. Veteran entrepreneurs usually nod in agreement, mentally scan their network, ask my help in filling any gaps, and then go along their way. Newer entrepreneurs often give me an uneasy look. Maybe their network isn’t that big yet. Or maybe they aren’t yet comfortable asking for help. Or maybe they’re still hesitant to share behind-the-scenes details on their business. But more often than not, it’s the word ‘network’ that turns them off. Believe me, I get it. I too was jaded by “traditional” networking, that is before I was an entrepreneur. The conventional career wisdom when I was growing up was “It’s not what you know but who you know that matters.” It seemed that no one missed an opportunity to remind youngsters that the most important ingredient for success was a thick Rolodex. While some people were probably relieved to hear this, I was a bit resentful. After all I had spent years working hard to cram my brain full of useful information and my resume full of worthwhile experiences. Instead of being able to freely focus on opportunity, promise and ability, success seemed to hinge on a few arbitrary acquaintances. To me, networking was a necessary and unrewarding evil at best. Needless to say when I became my own boss, networking wasn’t at the top of my to-do list. I warmed to the idea when I recognized that word-of-mouth referrals were the best way to get clients. But, since I was still a newbie, I only saw my network as a sales tool. I quickly learned however that, as an entrepreneur, my network was much more than that. Instead of collecting ‘in case I need to know you’ connections, my network became my lifeblood, a never-ending source of experience, knowledge, resources, introductions, ideas, advice, feedback and support. Aside from connecting me to the right clients and opportunities, it is my strong peer relationships that have: prevented me from learning lessons the hard way; shortened my learning curve; given me honest and hard to come by feedback; enabled me to benefit from the first hand experience of others; and provided inspiration and rich ideas. I can’t think of many of my accomplishments where the contributions of my network haven’t been significant. For example, my peers were completely instrumental in the book that my partner and I just finished. Here’s a short list of things that my network provided us with for this gargantuan task: an agent who quickly sold our book, critical advice from recent authors on important contract points with the publisher, feedback on our approach and framework, a rich pool of interviewees, suggestions on equipment and transcription services, an inside look at various publicity proposals, ideas and inspiration about viral campaigns and generation promotional ideas, introductions to other writers and journalists, as well as support and encouragement. I was talking recently to a new entrepreneur who was, unsurprisingly, reluctant to ramp up her networking efforts. Fresh from the corporate world, she was tired of the schmoozing and the ‘what can you do for me’ routine. As I excitedly extolled the importance of peers and colleagues in the journey of entrepreneurship, I caught myself telling her that it’s who you know that really matters. The familiar tone of this phrase almost stopped me short. I was quick to explain the difference between the old quid pro quo style of networking and the kind of support that entrepreneurs engage in, but nonetheless I was firm in my message and underlying meaning: Invest the time and energy in building a strong network of peers. They will improve your business, save you effort and expense, and enrich the journey. A strong network really is the secret weapon of successful entrepreneurs.

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There’s An App For That: Going To College Via Smartphone

April 28, 2011

Mobile devices now offer yet another option for a generation adept at distraction — behold, going to college by smartphone. Earlier this week, the University of Phoenix, the nation’s largest private university, became the latest for-profit institution to dip its toe in the rapidly expanding marketplace of higher-education apps. Specifically, by launching the PhoenixMobile app, which is now available free of charge at the iTunes store , University of Phoenix students who are iPhone, iPod touch or iPad users will now be able to “move seamlessly between the online classroom and their mobile phone,” according to a recent press release. It is currently listed as the number one education app for the iPhone. “It’s all about functionality and the extension of the classroom,” says Michael White, University of Phoenix’s chief technology officer. The app will allow students to check grades, communicate with classmates and participate in online discussions. “From four walls to a laptop to a handheld device, it’s about a classroom on the go, whether on the bus or on the subway, where our students can do their learning when and where they need to.” Soon, some like Diana Rhoten, co-founder of Startl , which helps build digital education companies, predict that we’ll all be learning on our mobile devices — anytime, anywhere. “The 2000s were about universities and electronic-learning,” says Rhoten. “The 2010s are going to be about mobile-learning.” But in lowering the barrier of entry and increasing accessibility, is something being lost as a result? Barmak Nassirian, associate executive director at the American Association of Collegiate Registrars and Admissions Offers, says an unequivocal yes. “Can you learn thermodynamics by texting?” wonders Nassirian, who describes smartphones used as tools for earning college degrees as “weapons of mass instruction.” Further, he sees such a development as an “astonishing display of disregard for the actual substance of education. And it shows how little they think education requires in terms of attention and focus and some measure of actual engagement.” Others are far less troubled by the latest technological innovation — or higher education delivered through the vehicle of a two-inch screen. “Twenty years ago, people were freaking out about the notion that anyone would take a course online. Now, we just take it for granted,” says Frederick Hess, an education-policy analyst at the American Enterprise Institute. He sees the shift away from desktops and laptops toward handheld devices as part of not only a natural, but expected order of things. “Our notion of what’s normal versus what’s convenient tends to evolve as people get used to using tools in new ways.” Hess notes that a 16-person literature seminar being taught by an exemplary professor will be difficult to duplicate on an iPhone. But he doesn’t think that it’s any worse than taking a basic skills course, whether in accounting or air-conditioning repair, on one’s laptop. In 1989 the University of Phoenix became the first university to provide college degrees online. Its core group of students are non-traditional, whether parents, working adults or members of the military and according to its press release, do most of their online coursework during the hours of 9 p.m. and 2 a.m. But as its digital offerings expand, at issue for some is whether the University of Phoenix’s particular for-profit stance might signal other reasons to be more cautious.  “For-profit universities have incentives to try and maximize a return on investment,” explains Hess, who sees potential technological innovations as a way to not only serve more clients, but also cut costs. “A concern is whether that will compromise quality — and that’s a risk. But there’s an enormous potential upside, as well.” According to the most recent data compiled by the U.S. Senate Committee on Health, Education, Labor and Pensions, the Apollo Group, which is the company that owns the University of Phoenix, enrolled 177,368 students in associate degree programs. Of these, fewer than five percent had completed their degree after two years . More troubling to some are the high costs associated with such a risky endeavor. The cost of the two-year University of Phoenix degree is $21,833. Further, according to the U.S. Department of Education, nearly 21 percent had defaulted on their loans after just three years. Meanwhile, the Apollo Group made more than $1 billion in profit last year. José Cruz, vice president of higher education practice and policy at Education Trust, is more concerned with how the app might help to lure in an unsuspecting demographic of student . “It’s very characteristic of what they do in terms of trying to enroll students into programs,” explains Cruz. “It’s this consumer notion that we’ll give you what you want, but that it’s not necessarily what you need.” Further, Cruz wonders whether the money spent on marketing or future app development might better be spent researching improved learning models so that students might actually graduate at higher rates. Eszter Hargittai, an associate professor of communication studies at Northwestern University, worries about the overall effectiveness of such a model. Essentially, that just because we have the tools doesn’t mean they will necessarily improve learning outcomes. “It’s a little hard to imagine the person changing a diaper and running off to work and in between, having the time to meaningfully engage with their classmates.” Meanwhile, Aaron Pallas, a professor of sociology and education at Columbia University’s Teachers College, hopes that such technology doesn’t expand elsewhere for now. He worries about students trying to do too much at once, and that much of learning and subsequent discussion can’t be relegated to a 140-character tweet. One of Pallas’ colleagues is known to pass out his cell phone number so that students can contact him, day or night. “I simply don’t want to be that accessible,” says Pallas, who advocates the imposition of a more reasonable setting of boundaries that demarcate when he can devote his full attention to his students and the complex issues they raise. “I want to be accessible, but I don’t want to be perpetually on call.”

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Kyle Westaway: The Top Four Startups At The Summit Series Conference

April 25, 2011

It’s been called “The Next TED” and “Davos for Generation Y.” President Bill Clinton has called it “A gift to the United States and the world.” But, honestly, the only way to describe the Summit Series is… Epic. Summit Series engages the world’s most dynamic dreamers and doers through curated events, such as this year’s Summit at Sea, in order to make the world a better place. The Summit Series team believes what’s good for business should be good for the world, and is working to inspire the millennial generation to redefine what success looks like in business and in life. To that end, earlier this month a boat carrying the next generation entrepreneurs, artists and activists set sail from Miami for a weekend of inspiration, connection and, of course, revelry. The weekend was filled with inspiring content from Richard Branson, Russell Simmons, Gary Vaynerchuck and Jaqueline Novogratz. The party was set to the music of The Roots, Imogen Heap, Pretty Lights, Axwell and Eclectic Method. You couldn’t wait in line for a drink at the bar without meeting a 20-30 something that is crushing it in their respective field. The atmosphere was very open, and every conversation was both humbling and inspiring. In the closing session one of the founders of the Summit Series said, “If you want to be a fast runner, spend time with sprinters.” Well, in the world of entrepreneurship and social good, this boat was full of world-class sprinters. Out of this group there were four exceptionally innovative startups from members of the Summit Series community that have the potential to be incredibly disruptive… in a good way. SKILLSHARE What is Skillshare? from Skillshare on Vimeo . The learning revolution is on! Skillshare is redefining what an education is by challenging the assumption that learning only occurs within the four walls of a classroom. Skillshare is a platform to learn anything, from anyone. Think of it as the “Etsy for Learning”. Want to learn how to compost food, win at scrabble, or bake the perfect cupcake from the folks at Magnolia Bakery? You’ll be able to take a class on these interesting topics through the Skillshare community. Skillshare is flipping the traditional notion of education on its head and democratize learning by tapping into existing communities and networks, which we believe are the world’s largest universities. Skillshare is in Beta. THE ADVENTURE PROJECT What’s the best way to create access to water in rural India, clean cookstoves to Haiti, or irrigation in Uganda? The Adventure Project believes it’s by encouraging investment in social entrepreneurs in the developing world. Rather than giving charity, which is so often ineffective, inefficient and destructive, The Adventure Project seeks to empower local entrepreneurs on the ground to meet the biggest challenges in their community. The Adventure Project accesses microphilanthropy — donations of $100 or less — from their grassroots network of donors in America and invests those donations in innovative, low cost solutions in developing communities across the globe. Every quarter they focus on a different project. The Adventure Project transforms philanthropy into investment. The vision is simple. The Adventure Project believes that we can end extreme poverty in our lifetime by reinventing how we give. Ways that spur economic opportunity, promote dignity and save lives. The Adventure Project launched in December 2010. Check them out at http://theadventureproject.org ZAARLY Zaarly Introduction from Team Zaarly on Vimeo . Say you’re on a deadline at the office and you’re totally craving Chicken Tikka Masala from that one Indian restaurant across town, but there’s no way you can get out to grab it. You think to yourself, “Man, I’d pay $30 to get that Tikka Masala right now.” Well, that’s exactly what Zaarly does. Zaarly is a proximity based, real-time buyer powered market. Buyers make an offer for an immediate need and sellers cash in on an infinite marketplace for items and services they never knew were for sale. It’s the perfect marketplace to facilitate division of labor, so that users can spend their time focusing on the best use of their time. Additionally, it’s creating a solution to the languishing unemployment problem. Anybody can run errands in their free time and make a decent amount of money. Zaarly is in stealth mode. BRE.AD Do we really need another link shortener? That was my initial thought when I heard about bre.ad. But Bre.ad is the first innovator in this space because its patented technology enables users to promote their personal brands and causes. Here’s how it works: say you send me a link to a Harvard Business Review article. When I click on the link I will be directed to a 5 second billboard of your choosing, perhaps a page promoting Pencils of Promise, then it will automatically take you to the HBR article. The first bre.ad link was used by Lady Gaga to promote her new album on Twitter and Facebook. The company is working with online personalities, brands and charities to help them gain more exposure across social media while letting their audiences know what they care about most. Bre.ad is currently in stealth mode To sign up for their beta, visit http://bre.ad These four startups are changing the way we learn, give, share and get stuff done. But there are sure to be more innovative startups coming out of conversations that happened at the Summit at Sea. With all the talent, ambition, positive vibes, great music and inspiration on the ship, there’s sure to be dreamers and doers that are bold enough to ask the question, “What if…?” Whatever the answer to that question is, the world is bound to be a better place because of it.

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In Deposition, Donald Trump Admitted Exaggerating His Net Worth, Stretching The Truth

April 22, 2011

Q: Let me just ask you first about the first sentence there: Trump relentlessly bloviating about his developments — this is going to be the biggest, best, most amazing — leads people to assume he exaggerates his net worth. Do you see that? A: Yes. Q: Do you know what bloviating means? A: Well, I’m not sure that there’s an exact definition, but I would imagine that’s what it means. Q: Exaggeration? A: Could be, yeah. Q: Lying? A: No. [from a deposition given by Donald Trump in a libel lawsuit] * * * * * NEW YORK — Notorious for his lack of modesty, Donald Trump has long flaunted his wealth and touted his net worth as a multibillionaire. During his Comedy Central roast, which aired last month, the real estate developer and possible 2012 presidential candidate joked, “What’s the difference between Donald Trump’s hair and a wet raccoon? A wet raccoon doesn’t have seven fucking billion dollars in the bank.” Now that he’s considering a campaign on the Republican ticket, he’s wielding his bravado as a political cudgel. He recently mocked multimillionaire Mitt Romney’s reputation as a successful businessman by declaring himself “many, many, many times Mitt Romney.” Yet Trump has often been accused of exaggerating his wealth, even adding a few zeroes to the actual amount, which may undermine his credibility as a candidate with business credentials. Despite Trump’s own claims that he’s worth around $7 billion, last September the most recent Forbes 400 rankings — which many consider to have overestimated the real estate developer’s wealth in the past — estimated his net worth at $2.4 billion, putting him in a six-way tie for 153rd-richest person in America. And a deposition in a defamation lawsuit filed by Trump provides numerous examples of him stretching the truth about his success in real estate. Former New York Times editor and reporter (and current Huffington Post national editor) Timothy L. O’Brien wrote in his 2005 book, “TrumpNation: The Art of Being the Donald,” that the developer was probably worth $150 to $250 million, rather than the typical estimates of $2 to $3 billion. Trump sued O’Brien for libel, claiming that the book’s lower figure killed some potential deals and damaged his reputation. The case was dismissed, but Trump filed an appeal and a decision is pending. Trump’s deposition, taken on Dec. 19-20, 2007, was obtained by The Huffington Post and CNN . In 2005, Trump claimed that he was worth $3.5 billion, but a financial analysis by North Fork Bank estimated his worth at just $1.2 billion. The previous year, when he was claiming a worth in excess of $3 billion, Deutsche Bank estimated his worth much lower, at $788 million. Asked in the deposition about his statements in 2007 that his net worth was $8 billion, Trump conceded: “I don’t know. I don’t think so. Well, maybe I’m adding 4 or 5 billion dollars worth, 3 billion, for the value of a brand. But I don’t know.” Such comments prompted CNN contributor Jeffrey Toobin to tell “In the Arena” host Eliot Spitzer on Thursday night that the deposition could be used against Trump by his GOP opponents: “They could beat him over the head with this,” Toobin said. Among the deposition’s most glaring examples of his fondness for exaggeration, Trump was asked why he claimed in several media accounts that he had a 50 percent interest in the massive Riverside South project on Manhattan’s Upper West Side when he actually had a much smaller interest. “I own 30 percent,” Trump replied. “But because of the fact I put no money up, that 30 percent is equated to 50 percent.” At another point, he is quizzed about his claim to CNN’s Larry King that he earned over $1 milliion from a speech he gave to the Learning Annex. Trump admits that he was actually paid only $400,000 in cash, proffering the novel argument that adding in the annex’s promotional expenses puts his payment in the $1 million-plus range. In November 2007, Trump wrote a letter to the editor of the Wall Street Journal to complain about a story on his net worth, explaining that a development in Hawaii was a huge success. “My tower in Waikiki was 100 percent sold out with 729 million in sales, 5 hours, a record,” he wrote. Yet he admitted in the deposition that he doesn’t actually own the building — he just has a licensing agreement with the real owners. At another moment, he is asked about $18.3 million in insurance proceeds he received due to hurricane damage to his Mar-a-Lago resort in Florida in 2005, explaining that he never felt obligated to turn that money over to the club or to spend all the money on repairs. And he told Crain’s New York Business in 2004 and 2005 that his Trump Organization has 22,000 employees, but admitted in the deposition that some of those employees are “not directly” on the payroll. Some are “suppliers, including construction workers, people that supply items to your building.” For his part, Trump lawyer Michael Cohen told The Huffington Post that Trump is worth “a lot … substantially more than what’s recorded in Forbes .” “They don’t take into account the value of the Trump brand, of the mark, one of the most valuable marks that’s ever been created,” Cohen said. “He has very little debt, triple-A assets. He is going to provide audited financial disclosures when the time comes, if in fact he decides to run — I think you’re going to be shocked by the number that’s being released.” Those records have yet to be prepared, Cohen said, but Trump does obviously have audited financials year to year.” “I don’t think there’s any downside,” to Trump running for president, Cohen added. Trump has claimed it is rare for him to file a defamation lawsuit, but O’Brien’s lawyers noted the number of times that he has threatened to sue, citing the following targets: • The New York Times • Rosie O’Donnell • Fortune magazine • Author Robert Slater • George magazine • Wall Street Journal reporters Neil Barsky and Alex Frangos (for separate stories) • The New York Post (twice) • Tina Brown (after Vanity Fair published a profile that described how Trump keeps a book of Hitler speeches by his bed, prompting Trump to write Brown that writer Marie Brennan “was a sick woman who couldn’t see fairness if it was staring her in the face.”) • The Chicago Tribune architectural critic Paul Gapp • The Los Angeles Times ‘ David Lazarus

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Starbucks CEO Offers Advice to LA’s Entrepreneurs: ‘You Can’t Be A Bystander’

April 7, 2011

On Tuesday evening, members of the Entrepreneurs’ Organization’s LA chapter gathered to honor Starbucks CEO Howard Schultz with the Entrepreneur of the Year Award at Hollywood’s Roosevelt Hotel. In town to promote his new book, Onward: How Starbucks Fought for Its Life Without Losing Its Soul , Schultz sat down for a Q&A with Huffpost’s Willow Bay. The Entrepreneur’s Organization describes itself as a “global network of more than 7,500 business owners in 38 countries,” with over 300 members in the Los Angeles chapter. Membership is by invitation only and members must make over 1 million dollars in profit per year. Amir Tehrani, EOLA’s Learning Chair, told Huffpost/LA that events like Tuesday’s Q&A with Howard Schultz are designed to provide members with an opportunity not only to network but to learn from some of the world’s most influential and successful entrepreneurs. Willow Bay: The title of your book is called Onward. I know it’s a word that’s layered in history and meaning for you. What does the word “onward” mean to you today? Howard Schultz: The word actually goes back to the past. I actually wrote an original kind of manifesto in 1986 and I can’t tell you with specificity why I closed the memo with the word “onward,” other than it’s a word about the future and a word about progress. And from that point on every written piece of material I’ve written for the company is closed with that word, and in many ways it’s a linkage to the past but its also about the future of the company. I think the last year and a half we’ve really tried to create a vision and aspiration for the future. I think “onward” connotes the words ‘progress’ and ‘future,’ and most importantly for me, preserves the relationship we have with the customers and our people with regards to the values of the company. WB: Why did you come back on as CEO of Starbucks in 2008? HS: I use a word to describe my relationship with this company, and it’s a word generally not used in business, and it’s Love. I love this company. I love what it represents, and I feel a deep level of responsibility to 200,000 families. There isn’t anything I will not do to preserve and enhance the culture and values of Starbucks. And when I speak in front of my people as I did two hours ago [in a company meeting], one of the things I say is when you are part of a company you have to have a voice, and what that means to me is you can’t be a bystander, and no matter where you are in the company—a twenty hour part-time barista or a manager of the state of California—If you see something that is inconsistent with the values of the company and you don’t speak up, you become a part of the problem. In a sense, I was the bystander for a while and I just couldn’t allow myself to drift through a sea of mediocrity. I had to do something and I was faced with a difficult challenge because I wasn’t the CEO, but I was torn between not having responsibility and at the same time watching something I love so much go awry. WB: Whose advise, whether its positive or constructively critical, do you seek, do you follow, do you embrace? HS: Well first of all I was willing and actively pursuing anyone who could give me advice during the [2008 financial] crisis, and I think very few people actually had answers. The issue of managing through a crisis is you have to be decisive even if you don’t have perfect information. But I got great advice from Michael Dell, and he was very helpful. He shared with me something when I came back [in 2008 as Starbucks’ CEO] that he loosely described as a ‘transformational agenda.’ When I saw that, I realized that I would have sixty days to prepare myself before coming back, so I had a data plan already in place. The transformational agenda is essentially one single piece of paper that [helped]–whether you were a part-time barista or president of a division–you understand exactly what company was going to try and do and you also knew, relatively speaking your role and responsibility and you could see yourself in it. Jim Sinegal, the founder of Costco, gave me fantastic advice because we were going down the wrong track. We brought him in to look at our plan and he said “you know, I don’t want to be rude but this is exactly the wrong thing to do.” This was my idea, and he was right. His advice was the cost of losing your core customers and trying to get them back post-recession would be much greater than trying to find new customers, so we completely shifted and focused specifically on recognizing and rewarding our core customers. That was fantastic advice. And that evolved into the Starbucks Rewards program, which is a big, big idea today. Twenty-two, twenty-three percent of all transactions happen on that Starbucks card. Just in the last 90 days we launched mobile payment at Starbucks, and we became the number one company in all of America in terms of mobile payment frequency of dollars spent. WB: Starbucks is one of the biggest brands on Facebook and Twitter. You’ve also told Charlie Rose that you have a unique ability to communicate with your customers in that space. Can you share what you know about social media with us? HS: In its early stages, I think companies believed [social media] is an opportunity to sell more stuff, and that’s a dangerous road. And I think one of the reasons we’ve been more successful on facebook specifically is we don’t use or view that as a channel for commerce. We use that channel as an opportunity to share what it is we do, how we do it, why we do it. These channels are a viable opportunity to lower cost of traditional communication, but these are also a reservoir of trust. Every time you try to sell something [on social media], which we do from time to time, you are taking a withdrawal out of that reservoir. I think we’ve succeeded because we view social media as an opportunity to make a deposit to the equity of the brand, rather than a withdrawal. This is a channel to build authenticity and communicate effectively, but you have to be honest with your intent… It’s a new day and the rules of engagement have changed, and we can’t hold onto the past. That’s the bottom line. WB: You’ve started companies, you’ve been a manager of a massive global brand, and you’ve been a turnaround specialist. Did you need a different skill set for each one of those three different roles? HS: I never took classic business classes in college, so I don’t have the background that any of the people running large companies have. So what do I have? I feel like sometimes I can smell something or have an intuitive sense. At my best I’m a merchant. I think turning around a company during a crisis—there’s no blueprint, there are no rules. I think so much of it is intuition and being decisive and trying to find your footing…I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier. WB: You wrote “I have come to think of myself as at my best as a leader when Starbucks is being challenged or fighting for survival. I am comfortale and enjoy a rugged, steep ascent.” Times are not as challenging right now [as they were in 2008], so where does that leave you right now as a leader? HS: The challenge I have right now is not allowing human behavior and the human condition to relax. The stock price is two and a half dollars away from the all-time high at Starbucks. And everyone looks at that and says ‘well, everything’s fantastic.’ Bullshit. No, this is a fragile issue, and I think the challenge we all have as leaders is maintaining that intensity. And that is a challenge, but also I’m incredibly excited about what it is in the future and what’s behind the curtain. I also think it’s my job to think about the future and about succession. I think succession from Starbucks in the future has to come from within. Also, I think I have a responsibility to my wife. She has sacrificed a tremendous amount over the last two and a half years to allow me to do this, and I made certain promises to her. WB: Any that you’d like to share? HS: Uh, no. Audience Member: How does an entrepreneur starting out find balance between following your dream to success and risking everything, especially with a family? HS: That is the most critical question because you’re trying to balance your own dream and aspiration with the responsibility you have to your family. In the beginning I didn’t have a salary for almost a year and a half. My wife was eight months pregnant with our first child. She’s from Ohio. Her father came to Seattle to talk to me, and he literally said to me “my daughter’s eight months pregnant, she’s still working, you’ve got to stop.” We had two stores open but we kept losing money, and I went back into the house and I told my wife and she said “no. We’ve got to see this through.” If she would have blinked on any level, I think it would’ve been over. So I think you have to have a partner that’s willing to see this through with you. What I want to say is the following: sometimes the difference between seeing your dreams through is not following strong enough or long enough, and the worst thing that can happen is you get to an age where you get bitter because you gave up too early or you keep looking back. And what I tell young people is don’t let anyone, even your parents, tell you your dreams can’t come true. If I took you to where I grew up, you couldn’t believe that I could get here. And I got here because, and I know this sounds kind of trite, because the American Dream is still alive and well.

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Marty Zwilling: Women in Business Catch Up After the ‘Mancession’

March 29, 2011

It looks like women have caught up with men in numbers in the workplace. For the first time in history, women in the USA now outnumber men in the workforce, and there are now more women in supervisory positions than there are males. The question is whether they will handle the downside of working any better than men. According to an article by Ella L. J. Edmondson Bell, Ph.D., titled The 21st Century Workplace — Are Women the New Men ?, the economic downturn has hit men harder. They held nearly 80 percent of jobs that have been lost during what is now being called the “mancession.” Will women now inherit the stress, pressure, exhaustion, burn out and heart attacks commonly associated with male leaders in business? Some predict that this new female-dominated workplace will mean a softening of the corporate culture, with more benevolent leaders. Others foresee just the opposite. Ella says many women don’t want to be seen as “soft” — and others simply aren’t. No one would call Carly Fiorina, the head of Hewlett Packard from 1999 to 2005, a wilting lily. According to her memoir, Tough Choices , she was sometimes referred to as Chainsaw Carly. All of this is especially relevant on the entrepreneurial side, since statistics show that women are starting businesses at more than twice the rate of their male counterparts. Some would argue that the growing success rate of women entrepreneurs shows that they are resourceful, and better able to succeed, despite the odds. While I’m sure we will continue to see progress on the female side, I predict that they will struggle with the same major challenges faced today by men. These include: Funding your dream. Raising money is hard, whether you are counting on friends, investors, or banks. I rarely see women at angel investment groups, either asking for money, or offering to fund new ventures. Men seem more focused on this one. Need for increased confidence and mindset skills. Many women and men are paralyzed by perfection, plagued by pessimism, and the need to satisfy others, rather than themselves. We need more women leaders. Motivation to succeed. Every entrepreneur needs to love what they do, and believe so strongly in their product or service that they can weather the tough times. On this one, it’s easy to spot the ones with passion, from either gender. Manage time and priorities. Women, often more than men, try to do too much. It’s hard to balance the continual demands of the business, personal relationships, and home life. Every entrepreneur needs to prioritize the important tasks ahead of urgent tasks. Never stop learning. After you start your business, the learning really begins. True entrepreneurs look at failures as their best learning experiences. Networking, and using your network is the next most important element of learning. I don’t see any challenges which are so gender specific that they can’t be overcome by any entrepreneur. Yet I don’t think women should be convinced that the battle for equality is almost over. There is still the question of why there are so few women in high places, and why the average income for women in business is about 68% of men’s income. What I am hoping is that women will not just be the new men, and suffer from the same maladies and limitations. I’ll be looking for women to create the “new business culture” that every worker wants — better role definitions, more effective and productive leadership, and better work-life balance. That would make women entrepreneurs the new women, rather than the new men!

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Echo360 Names University of Virginia President Emeritus John. T Casteen to Board of Directors

March 8, 2011

Recent Presidential Appointee Teams With Echo360 to Bring Blended Learning Solution to Every Classroom

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Budget Woes Threaten Vital Services In New York City

January 7, 2011

NEW YORK — The children at Strong Place day care in Brooklyn can recognize a Van Gogh. They can discuss the effects of acid rain. Some of these preschool-aged kids can even read. But in July, if New York City sticks to its current plan, this learning will end. Strong Place is one of 16 city-funded day care centers slated for closure under mayor Michael Bloomberg’s plan to plug a budget hole of more than $3 billion. That Strong Place provides a crucial service for low-income residents of the community, with a four-decade-long record of educating young children, doesn’t matter. It, and others like it, must go. “When parents hear about this, they start to cry,” said Age Pjetergjoka, the bookkeeper at Strong Place. “We take care of kids that really need help.” In the wake of the worst financial crisis since the Depression, cities across the nation are struggling to compensate for wounded tax revenue, which in many cases isn’t enough to fund even the most basic of services. New York City’s budget is in relatively strong shape, thanks in part to rounds of cuts Bloomberg has been implementing since before the crisis struck. But even here, as deficits remain, the city must continue the bitter process of trimming services wherever it can, squeezing savings from groups that shelter the homeless, investigate domestic abuse and provide families with day care. In November, Bloomberg proposed his latest round of cuts, which included carving more than $61 million from children’s services over the next two years. This week, the city council reached an agreement with the mayor to restore a portion of these cuts. But the 16 day care centers, which were targeted under an earlier plan, remain on the chopping block. “If this closes, that’s it,” said R. Ramos, 27, a mother whose child is enrolled at Strong Place, and who declined to give her full first name because she works for the city. “I can’t take another childcare leave of absence.” To the energetic teachers and loyal parents of Strong Place, the cuts seem haphazard, and supremely unfair. The Administration for Children’s Services, one of the city agencies that determine where the mayor’s cuts will fall, targets programs, not providers. This means the cuts land across the board, shuttering a range of providers, seemingly regardless of their proven success. As part of a guiding principle that risks sounding contradictory, ACS says its priority is to ensure the well-being of the city’s most vulnerable residents, not the well-being of the groups that serve them. “Our top priority is always to minimize disruption to children,” said ACS spokesperson Elysia Murphy, in a statement. “We have been working with families since the summer to identify alternative child care programs to transfer the children.” But parents at Strong Place say other options won’t exist. Their situation is unusually dire, partially because what they currently have is unusually valuable. Of the 16 day care centers slated for closure in the city, 11 are in Brooklyn, and five are in or around Strong Place’s community board district. The reason for this seeming unevenness isn’t clear. The staff at Strong Place say ACS sees their location, around the corner from the upscale streets of the Cobble Hill neighborhood, as gentrified, and able to sustain cutbacks. For some residents, that may be. But others depend on public day care in order to stay afloat. The 12.6-acre housing project across the street from Strong Place, and the storefronts that line Hoyt Street, belie any notion that upper middle-class comfort is uniform. In a budget proposal last year, the city estimated that 1,150 children were enrolled in the 16 day care centers that are set to be closed. The savings, principally from cutting rent payments, would reach about $16 million each year. “I don’t know how all these children are going to be absorbed,” said Norma Martin, assistant executive director of Brooklyn Community Services, a non-sectarian agency. “Parents might quit their jobs or drop out of school.” Despite the city’s promise to help parents find other day care providers, parents say that simply isn’t possible. At Strong Place, parents of the 54 children currently enrolled often pay just $20 a month. In many neighborhoods, where few public day care centers exist, finding alternatives means enduring a long commute. Private day care, another option, is prohibitively expensive: The cost, which can reach more than $20,000 a year, could equal a family’s income. “My wife would stay at home,” said Julius Alfonzo, 38, a Strong Place parent who works as a bus operator. Otherwise, he added, “it wouldn’t make sense. One of the incomes would be paying for childcare.” Not all parents are as lucky as Alfonzo. Many are single. Some live in shelters. A spokesperson for mayor Bloomberg, Marc LaVorgna, acknowledged the sometimes devastating consequences of city budget cuts. “You can’t quantify in dollar value the value of some of the services to people,” he said. “They are very difficult decisions to make, but the city is best served when its financial house remains in order.” Even though it’s considered a day care center, Strong Place operates more like a rigorous preschool. On Thursday, Lorraine Pennisi, the center’s effusive director, who has been a “proud auntie” to Strong Place children for 22 years, beamed as a group of toddlers sang “Keep Christmas With You,” accompanying the words with sign language. On the wall behind her hung drawings from an “art exchange,” between the Strong Place children and students in Port Elizabeth, South Africa. Pennisi is worried, but she tries not to show it. “It’s a very heavy burden on me,” she said, “to keep people hopeful.”

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Janice Bryant Howroyd: Holiday Job Shopping Can Be A Smart Strategy

December 1, 2010

Traditionally, the end of year is the busiest shopping season of all. If you’ve been out of work all year, the looming holidays can be a depressing prospect. Common job seeker belief is that this is the slow hire period and the smart strategy is to put off looking until the New Year. Hark! Hear the bells! This is not the time to give up. This is the time to let your abilities, enthusiasm and availability shine for you! While others are slowing down their job search for the holidays, this is the exact time to spruce up your resume and make some calls. The employers you want to reach are probably in the best position to consider hiring you because many companies complete their fiscal year by budgeting for the next. This most often includes allowing for any new hiring that will occur. So, as your job search competitors are going into holiday mode, grab the attention and good cheer of hiring managers and turn your shopping spree into a shiny new job! During this slow period, employer’s schedules are more open than usual, and I can’t stress how important networking is. This is the perfect time to do it. Right now, ask your employed friends to invite you to their company holiday parties and make that time work for your job search. Talk to the other employees about the company and learn if there are job openings or future planned hiring. The components of Luck are: Learning, Using, Communicating and Kindling! Kindle your holiday fire by finding the right opportunity. You have to put yourself in a position for luck to find you. One solid tip this time of year is: Make a list and check it twice! Create a list of every interview you’ve had this past year and send holiday cards to each of them. Don’t worry about finding fancy expensive cards; that’s not the point. It’s about reminding them that you are still out there and getting back on their radar. They will appreciate the thought, even if they don’t have a job for you at the moment. You will be at the top of their list in the New Year as they search their files for candidates. You may even choose to send a smart, personalized and attractive holiday greeting that you create electronically! Show your skills off! Persistence beats resistance, every time! So, continue to screen the classifieds and web-postings. Use your social media outlets to let people know you are looking for work. Finding the right job is definitely a gift you give to yourself. Making sure there are gifts for your loved ones and friends during this holiday season is also possible. TEMPORARY WORK IS OUT THERE!!! Sign up with Apple One via our website (www.appleone.com) or come into your local AppleOne office (or any temp agency), and be surprised by who you might help, while helping yourself. As you’re playing holiday elf to a company, remember to mention that this is a seasonal job and you are seeking fulltime employment. Keep in mind: Once you get the interview, be cheerful. Don’t bring the weight of the year with you. We have all felt the turbulence of the past few years, but attitude is a powerful thing and can change lives. It can change yours! God Bless you.

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William Aulet: 10 Steps To Improve Entrepreneurship Education

October 8, 2010

This is the first part of a four-part series from the MIT Entrepreneurship Center on how to improve entrepreneurship education. Entrepreneurs and educators agree on two fundamental points. The first is so obvious that it hardly bears repeating but let’s restate it anyway: entrepreneurship is very, very important. Entrepreneurs are the critical driver of job creation and economic prosperity. The second is equally important and often left unsaid: academic institutions can and should play a more central role in improving the quality and quantity of entrepreneurs. While many conversations we have on this topic start by someone asking whether entrepreneurship can be taught, they typically end with an impassioned discussion on how to improve entrepreneurship education in the United States and around the world. Why not learn lessons from successful and failed entrepreneurs and the many entrepreneurial “experiments” they have undertaken? To ignore this wealth of knowledge and expertise, to insist that entrepreneurship is an art learned only through experience is to ignore the potential to develop systematic lessons, to ignore the power of analysis and to fail to apply tools of social science to a critical part of our economy. We at MIT have engaged in this process of systematizing the lessons from entrepreneurs around the world especially from those engaged in the sorts of science and technology-based entrepreneurship that can lead to high growth and job creation in sectors as diverse as biotechnology and clean energy. Recently we were asked to think more deeply about what could be done to improve Entrepreneurship Education based not just on our research and our teaching experience at MIT, but from what we experienced through our involvement and dialogue with dozens of other institutions providing education experiences for students with entrepreneurial aspirations — whether they hope to start companies on graduation, later in their careers or from inside large corporations. A group of us at MIT deeply associated with entrepreneurship education, after considerable discussion, have drawn on lessons we have learned at MIT and elsewhere to identify a list of ten suggestions for organizing education and programs in this area at university campuses. While at first, it seems simple, upon further reflection the list of ten points we agreed upon was anything but; it is a mix of the obvious and (we think) the not so obvious. We believe these ten steps, many of them requiring educators to look well beyond the walls of their current classroom, have the potential to build an educational experience that produces many more successful high impact entrepreneurs. At a minimum, by laying out our approach we hope to engage in a meaningful dialogue on what should be done in this area in order to meet the needs of our increasingly sophisticated customers, students at institutions of higher education, and to meet the needs of our economy. 1. Make the Case Why Entrepreneurship is Important: High performance organizations aspire to make the world a better place rather than simply to perform a task. Centers of Entrepreneurship Education must do the same. Entrepreneurship is not just another course in the catalogue; it is something that will have a high and positive impact on the world we live in. Job creation, economic prosperity and improvement of social welfare are critical goals and entrepreneurship is a catalyst on the path to their accomplishment. Educators must make the case for the importance of entrepreneurship to cities, regions, nations and continents. There are plenty of enough reports and evidence to support the case — it does not have to be a statement of hope, it can be a statement of fact. The Kauffman Foundation has a great deal of data to support the case. Universities around the nation have spun out companies from their labs and created new industries and new jobs — Google, Akami, Biogen, A123 to name a few. At MIT, we conducted our own study released authored by Professor Edward Roberts and PhD Student Charles Eesley. It showed that MIT Alumni are entrepreneurs who create 200-400 new companies each year. Just to put this into perspective, the report calculated that the companies started by MIT Alumni who are still alive and whose companies still exist, number over 25,000. Their combined yearly revenues total almost $2 trillion which, if it were a stand alone economy, would put it just behind Brazil and neck and neck with Russia. Entrepreneurship, new venture creation and venture growth is what we need to ensure future prosperity. It is also one important way that we translate the valuable research we do here at institutions of higher learning through our investments in science and engineering to the real world. This message needs to be clearly communicated to all. Action: Educators need to gather their facts and make the very compelling case of why entrepreneurship is real, real important. The educator must then work to educate other stakeholders outside the classroom (i.e., proselytize) to achieve the steps below. 2. Tone at the Top: For an organization to succeed, especially when it seeks to change, it needs support from the top of the organization. It is no different at institutions of higher learning. Probably the most important person who must believe in the compelling case you develop in Step One above, is the President of your college or university. Without their support, your impact will be limited. Therefore, you must have a plan to win their support and gather the necessary resources to build the Entrepreneurial Education platform you need. The university president does not have to be an entrepreneur. MIT President Hockfield, for example, is not an entrepreneur, but she understands the importance of entrepreneurship as an element of the broader educational experience. The leader of the institution does not have to be actively involved but the tone setting that this person does is critical. If university leadership is ambivalent, this can be crippling. In most universities (MIT included), some faculty are openly hostile to entrepreneurship. These faculty regard it as a corruption of the pure mission of their institution of higher learning — something unteachable or a set of stories that don’t match the rigorous traditional discipline-based courses. Resolution of this issue — building an evidence-based case for the role of entrepreneurship in the economy and for the rigorous lessons we have about entrepreneurship — is key. This is an activity that requires faculty and practitioners to work together, and can be a complex undertaking. But no bottom-up curriculum effort will overcome indifference at the top. Action: Educators need to educate the leaders of their institution about the benefits of entrepreneurial education based on real evidence and jointly develop a plan for its role on campus. Outside resources (e.g., alumni, other institutions, Kauffman Foundations) should be used if helpful to help make this case. Real and visible support (e.g., quote for brochures and website, regular briefings, support for cross-campus programs, and attendance at events or programs) is essential for achieving a meaningful impact. Steps three through six to follow next week.

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Daniel Isenberg: The Myth of the Knowledge Economy

September 28, 2010

Cross-posted from The Economist I want to be the first to advocate the ignorance-based economy. Exhortations by public officials everywhere to build knowledge-based economies have skyrocketed in popularity since the OECD first published its manifesto in 1996, accruing a whopping 40,000 articles on Google scholar alone. Unfortunately, like many sound bites, this one has more flavor than nutrition. As I help societies around the world increase their levels of entrepreneurship, I’ve found the “knowledge-based economy” mantra, ubiquitous as it is among public leaders everywhere, has become empty for three reasons. All economic activity is knowledge-based. Today, in 2010, what isn’t? The term’s original intention was to describe an alternative to economic activity based on resource extraction, commodity sales and rent-seeking. However, these activities also require and generate tremendous amounts of knowledge. Today, diamond sales require complex regulations and tracking processes, oil production must rapidly invent unique solutions to unforeseen problems, and cement pricing and distribution must be optimized with complex algorithms. Knowledge infuses all economic activity everywhere, and when something is everything, it is nothing. Internet is a utility; information is a commodity. The phenomenal accessibility to information through the worldwide web and wireless communication was and is one of the implicit underpinnings of the knowledge-based economy concept. A Google of “web” yields 2.5 billion hits in .27 seconds, and when combined with “Internet”, 1.5 billion in .25 seconds. There are about 5 billion mobile phone users engaged in borderless texting and other interactions. Facebook is a large country and Google is a common verb. But the ubiquity of access to information means that if you need to tell someone that they should use the web for their business, one of you is over 60, and the other is Rip Van Winkle. Entrepreneurship is the scarce and valuable resource, not knowledge. Recently I reviewed a list of a university’s patents up for licensing, and saw that such an effort is near-useless. The connection between molecules and money is incredibly loose and divorced from entrepreneurial drive. In other words, advanced knowledge has little economic value. I grew up in Woods Hole Mass., with its 925 residents and 54 affiliated Nobel Laureates. Entrepreneurship? None. Spin-off ventures? None. Most regions would die for a tiny fraction of the IP that gets generated in Woods Hole, but Woods Hole has remained an economic anti-cluster since its founding in 1888. Venture capitalists invest in 1 out of 100 brilliant ideas they review. Technology is not what gets you to the top; business acumen, leadership ability, salesmanship, and the ability to put resources together is what realizes opportunity. Compared to technology, entrepreneurship is the scarce and valuable resource. The Bliss of Ignorance The interesting, value-adding aspects of economic activity are the ones that are based on ignorance, not knowledge. It is the ability and willingness to take action in the face of fundamental ignorance, in which uncertainty, ambiguity, and the unknown play dominant roles that will determine which economies, and ventures, succeed and fail. Good managers, leaders, and policy makers have evolved effective ways of dealing with such ignorance. Successful entrepreneurs have led the way in turning ignorance into opportunity; we can learn much from their behaviors. Entrepreneurs enter into the unknown, sometimes plunging headlong, more often than not creeping into it, toe after toe. Tom Szaky, for example, built an international “green” business, Terracycle, ignorant of the required technology for converting worm excrement into fertilizer. He was completely naïve to the ways to package and sell the product, not to mention finance his early investments. He learned by doing: by jumping in, by making small mistakes and a few big ones, and by using his native intelligence and scrappiness to invent solutions as unexpected opportunities and problems arose. Slowly, the landscape became clear. Szaky not only discovered the nature of this particular economic environment, but he also invented the environment. This is the way that in reality most entrepreneurs, those quintessential economic actors, work. In the past I have called this methodology, of handling ignorance by acting in the face of it, “strategic opportunism.” At Babson College, we term it “entrepreneurial thought and action.” And at the heart of this ignorance-based economy are those economic actors who learn by doing. They embrace the learning embedded in surprise, make mistakes, improve optionality as they go along, and reframe and restructure risky situations to be less risky, in part by partnering with others who will take on some of the risk. The economic well-being of today’s societies rests in encouraging entrepreneurs and fomenting their ability to deal with ignorance. If information is a commodity, is it really necessary to convince people that thinking in novel, innovative ways can lead to economic opportunity and growth? Is it necessary to persuade policy makers that investing in education and thinking is worthwhile? In 1996 a call to build the knowledge-based economy may have made sense. Not in 2010.

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Buck Goldstein: The Smartest Kid in the Class

July 9, 2010

One of my first conversations at the beginning of a recent trip to China focused on the government’s encouragement of a rebirth of Confucianism. When I asked for an explanation, my colleague asked me if I had ever been to the Confucian temple in Beijing and I admitted I had not. He explained that carved into the walls of this important temple were three dynasties worth of names and actual test scores of Jinsi, or advanced scholars (51,000), who had achieved their status as a result of grueling three day tests. Actually, the process of using tests to pick the Chinese elite has been going on for thousands of years. Historically, the reward for obtaining Jinsi status was a lucrative government job for life as well as fame and in some cases riches for the entire family. Failure was devastating and sometime even resulted in suicide. I reflected on this remarkable and venerable meritocracy as I walked through the gardens of the Summer Palace and then hurried downtown for dinner with two relatives of a friend from Chapel Hill. Little did I know my dinner companions would be modern-day Jinsi. I didn’t see an official copy of their transcripts but they are clearly members of China’s intellectual elite. One is a lawyer (as is her father) and a graduate of one of the two most elite universities in China. The other is a banker and also a graduate of two elite universities. They suggested an opulent restaurant that celebrated Chinese calligraphy from Confucian times, so the venue was loosely akin to the Temple with the engraved names. We sat in a chamber in the middle of the room surrounded by curtains for privacy, and the four of us were attended to by at least four wait staff. As visiting professors who were considerably older we were treated with a kind of deference not seen in our own country (thank goodness). After discussing a Chinese economy still on fire and all the opportunities such growth creates for people such as them, the lawyer mentioned she hoped to get an advanced law degree in the United States. As I enthusiastically commented on how valuable she would be when she returned to China she said she might not. Real estate prices were lower in the United States and the opportunities for intellectual superstars were greater. She recited the example of a cousin who was a physician and researcher in nanotechnology and a brother-in-law who was an investment banker to prove her point. Her husband who began his career as a management consultant and was now buried in the bureaucracy of a regional bank echoed her point of view. Both had come from middle class families. With a shiny new BMW, a comfortable apartment and a substantial amount of expendable income by Chinese standards they had already achieved the upper middle class Chinese dream before the age of 30, but the United States still loomed large for the smartest kids in the class. The remainder of my trip re-enforced this notion. One university we visited for the fourth time had a change in policy and was now interested in developing a student exchange program that would involve internships in high-tech companies in the United States and China. Another university was willing to pay our recent graduates $30,000 a year tax free to come to Beijing to teach English. On a Saturday evening trip on the Beijing subway most of the riders were under 25 and all seemed to be dressed like Americans their age — the same t-shirts, the same jeans and the same footwear. The Nike store celebrating the World Cup and the three story high jumbotron in the new Armani store involved the latest in western marketing, and Kobe Bryant is everywhere. For most Chinese, all they can hope for is a taste of the USA in the form of clothing or music, and as they race to the middle class they are taking advantage of the opportunity. But for the smartest kids in the class, much more is possible. They want to visit or even immigrate for the same reasons that people from all over the world have come to America for centuries. The Jinsi of China are not unique. University officials report a flood of interest among top foreign students from all over the world and interest would be greater if not for restrictive immigration policies that make even temporary student visas more difficult than ever. In addition, the elite universities in the United States are literally besieged with interest from sister institutions interested in exchange programs and other forms of collaboration. Such arrangements are not limited merely to short term residencies but often result in long term cooperation. Inventive configurations have resulted in virtual chemistry labs functioning 24/7 as projects are handed off among teams located in different time zones. Such arrangements result in more than just a continuous work environment. By bringing together top minds from multiple continents cultural diversity is injected into the mix and top scientists and innovators tell me this results in both better academic science and greater impact on critical world problems. More often than not, international collaboration is driven by a research university located in the United States. If the top thinkers in the world are attracted to the United States and its elite institutions of higher learning, either as a permanent resident or as a source of collaboration, how do we build on this enviable position? First, both the public and private sectors must recognize research universities as the crown jewels of our society and as a superior long term investment. Not only do they engage the world’s greatest thinkers, but they also have unparalleled facilities, they are surrounded by an eco-system tailored to innovation, they already have a substantial capital base and they are here to stay. Of the eighty-five institutions in existence since 1522 (including the British Parliament and the Catholic church) seventy are universities. Second, universities must recommit to a mission of impacting the world’s biggest problems. Policy makers, funding sources and citizens all over the world look to research universities as major centers of innovation and these institutions must step-up to the responsibility that has been placed, voluntarily or involuntarily, upon them. Third, U.S. immigration policy must encourage temporary and permanent residency by the Jinsi of the world. It should be no more difficult for an intellectual super star to live in the United States than a star athlete. Data shows these people, in addition to making discoveries and creating new knowledge, also start companies and create jobs. By increasing the diversity of the communities that surround our great universities we are increasing the one competitive advantage almost all agree resides with the United States — our ability to innovate and apply innovations to real world problems. Fourth, we can’t take the foot off the peddle that drives research and development. Studies undertaken by Stanford, MIT, and UC-Santa Barbara suggest that research dollars come back in the form of economic development. Again, universities must meet funding sources half-way by re-committing to high impact results from the funding they receive. Lastly, tax policy must encourage the high-tech start ups that help translate new knowledge into high impact innovation. There is no reason why the world class innovation engines that exist in Palo Alto and Boston cannot be replicated around scores of U.S. research universities, but high tech start ups are a crucial part of the equation. Encouraging investment in what are admittedly high risk, high reward ventures are an essential element in creating settings where the world’s great innovators prosper. There is little doubt that the world must view its biggest problems as opportunities, that innovators and entrepreneurs will play a central role in doing so, and that American culture in general, and specifically its research universities, are well suited to lead the way since many of the world’s great minds are attracted to both. Our challenge is to create a sustainable competitive advantage from the remarkable hand we have been dealt. To learn more about innovation and higher education and to join the conversation go to http://www.revupinnovation.com/

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Steve Rosenbaum: Creating a Happiness Culture: Zappos CEO Shows the Way

June 10, 2010

The thing about Zappos is that it really might be a model for a new way to build and run a business. Okay, now that seems like a stretch at first glance for an on-line etailer who’s major claim to fame is that they sell a ton of shoes. But if you read the Zappos CEO’s new book, Delivering Happiness, you may come to believe that Tony Hsieh (pronounced: Shay) is really on to something. “It’s about giving employees permission and encouraging them to just be themselves,” says Hsieh. Seem a bit far-fetched? Read on, and see what you think. It all began with worms, before shoes. Are entrepreneurs born or made? In Tony’s case the urge started young. “I think that’s one of the things I’ve noticed in a lot of other entrepreneurs is they all have usually done all sorts of crazy things, and just tried a lot of things especially at a pretty young age. Growing up, whether it was garage sales, lemonade stands, and yeah, the idea of selling earthworms and making lots of money from that was one of my childhood dreams.” While earthworms didn’t work out, a teenage button-making business turned a profit, and Hsieh was hooked on building businesses. “I think entrepreneurs view the failures as getting one step closer to the success. As opposed to oh, like I’m a failure.” After a few attempts, and a big win at LinkExchange, Tony was looking for his next thing. “I used to wear one pair of shoes for two years,” says Hsieh. But then he saw the future of feet. “The paper mail-order shoe catalogs back in ’99 were 5% of the $40 billion-dollar market, so 2 billion dollars. So in our mind, at the very least, the Qeb was going to surpass 2 billion dollars.” Today, of course, Zappos is way more than shoes. “Without being super fashion focused, we know that many of our best sellers are brands that even you and I know, but we definitely have the long-tail customer as well.” For the book, Delivering Happiness is a chronicle of the journey, and of Tony’s early life as an entrepreneur. In many ways, it’s two books for the price of one. It’s a funny, wry, honest autobiography of a striving Asian American who’s got the drive and ambition of his family deeply ingrained, and at the same time the irreverence of a slacker college student who’s looking to create a “vibe” that makes the people around him feel like they’re part of something special. Tony’s childhood is a textbook entrepreneur’s trial and error. His first job, raising and selling worms isn’t a huge success. But then, from the back page of Boy’s Life magazine, Tony tries first greeting cards, and then selling custom buttons. The button business takes off, becoming something of a family legacy handed down from brother to brother, and making hundreds of dollars a month as the mail-order business grew. Early on the postman was Tony’s friend. And in many ways the success at Zappos today can be tracked back to that feeling that Tony had as a child–of wanting something magical to come in the mail, and enjoying the feeling of getting that mail-order burst of pleasure when the mailman delivers his anticipated gifts. Of course, Tony isn’t the only entrepreneur who started out of the back of Boy’s Life, or who dabbled in magic as a way to both understand human emotions and put on a show. (Yes, I had doves, and he didn’t–but the impulse is the same). But what you begin to understand as you pore over his immensely readable book is that Zappos today is rooted in Tony’s youthful pleasures and passions. In fact, Tony found a lot of inspiration in the rave scene, throwing massive parties and embracing the music, lights, and smoke that turned many individuals into a communal, and connected gathering. It’s kind of hard to think of Tony as a raver, but then again, what does a “raver” look like? Says Hsieh “It’s actually really funny. I’ve had people come up to me and say oh, I used to go to raves. I would never have guessed that about them. So I don’t know what a raver looks like 10 years later in general.” But today Zappos has an employee culture that seems very much of one mind, focused on customer service and not in some sort of cookie-cutter corporate way. Zappos really cares that you’re happy, and it’s baked into their beliefs, their customer interaction, and even the way they hire. “When we hire people we do two sets of interviews. The hiring manager and his or her team will do the standard fit within the team, relevant experience, technical ability and so on. But then our HR department does a second set of interviews purely for culture fit.” “We’ve formalized the definition of our culture into 10 core values. Basically what we’re looking for are peoples whose personal values match our corporate values. They’re just naturally living the brand. Wherever they are whether they’re in the office or off the clock.” The Zappos Core Values are: Deliver Wow Through Service Embrace and Drive Change Create Fun and a Little Weirdness Be Adventurous, Creative and Open-Minded Pursue Growth and Learning Build Open and Honest Relationships with Communication Build a Positive Team and Family Spirit Do More with Less Be Passionate and Determined Be Humble And the thing that Zappos figured out, and continues to deliver on, is the idea that people who don’t fit the company culture are better off being paid to leave. “Everyone that’s hired, it doesn’t matter what position–you can be an accountant, lawyer, software developer–goes through the exact same training as our call center reps. It’s a four-week training program and then they’re actually on the phone for two weeks taking calls from customers. At the end of that first week of training we make an offer to the entire class that we’ll pay you for the time you’ve already spent training plus a bonus of $2,000 to quit and leave the company right now.” Paying new hires to leave may seem counter-intuitive, but for Tony, it makes simple sense. “Really, the goal of that originally was to weed out the people that are just there for a paycheck.” In the end, the culture is about more than money. “It’s not me saying to our employees, this is where our culture is. It’s more about giving employees permission and encouraging them to just be themselves. For Tony, building Zappos hasn’t been easy. In fact, the story has more twists and turns than you might imagine as in the early days when Sequoia Capital was ready to throw in the towel, “I think they just assumed the company would either go out of business or possibly get funding from someone else. But this was back in what 2002. So the dot-com crash had just happened, Pets.com went out of business, and e-commerce in general were not looked favorably upon. So I don’t think it was Sequoia. I think VCs in general at the time weren’t making investments.” Tony had to sell his prized party loft (at a significant loss) just to make payroll, but they made it round the bend. “Our customers didn’t know that we were struggling with cash flow and so on. So, customers kept coming. Our revenues were going up, and so we knew that there was definitely a potential business here. So, it was never a question of whether the idea would work. It was just whether we could get over that cash flow hump.” In some ways the trends happening today in social networking seem like they were designed for the uber-transparent CEO. Twitter, for example, was a no-brainer for Zappos. But other trends, like virtual offices, don’t work for Tony. He says a community needs proximity, and for him Vegas was the right place to locate and build Zappos. Zappos isn’t virtual, it’s physical. “We really wanted to build the company around culture, company culture being the number one priority. And it’s much easier to build a culture when it’s actually in person versus remotely by email.” And while Zappos remains the company that will pay you to leave, Tony reveals that they haven’t had to write a check like that in almost a year. Zappos, it seems, is a place folks aren’t in a hurry leave once they get in the door. Tony says it’s about Happiness. “So many people when they go to the office, they leave a little bit of themselves at home, or a lot of themselves at home. And they have to put on this different persona in the office, especially in corporate environments. And our whole…there’s a lot of talk about work life separation or balance and so on, whereas our whole thing is about work life integration. Its just life.” As you read Delivering Happiness, it’s clear that Hsieh is talking about customer happiness, but also employee happiness, and even his happiness. He says the goals of Happiness aren’t mutually exclusive. “There’s a lot of talk about work life separation or balance and so on, our whole thing is about work life integration. Its just life. And so the ideal would be if you can be the same person at home as you are in the office, and vice versa. And when people actually feel comfortable being themselves, so much creativity comes out of that.” So, if you believe Hsieh, there really is a change in the wind. A change in the way companies think, and act, and those that understand that will survive and thrive. “I think we’re just at the beginning where companies are becoming more and more transparent whether they like it or not. People are becoming…just because the information is everywhere and it’s pretty hard to control now. So I think moving forward it’s going to be only the authentic companies or people can win because everyone else will eventually be outed.” Can it be that Happiness is profitable? The book is titled Delivering Happiness and the subtitle is A Path to Profits, Passion and Purpose. Tony Hsieh says in the book that research found that the best companies in terms of long-term financial performance are ones that are able to combine profits, passion and purpose. If that’s true, then we’re standing at the edge of a new Happiness Culture, and it all began with selling shoes online. “There’s three types of happiness and really happiness is about being able to combine pleasure, passion, and purpose in one’s personal life. I think it’s helpful and useful to actually think about all three in terms of how you can make customers happier, employees happier, and ultimately, investors happier.” Watch all the Tony Hsieh interview videos on Curation Nation . Follow author Steve Rosenbaum on Twitter @Magnify

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Livemocha Appoints Former Classmates.com and RealNetworks Executive as CEO

June 8, 2010

Michael Schutzler to Lead Strategic Growth and Expand Global Presence of Online Language Learning Site

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Silicon Valley Management Training Shifts From Whiteboards to Board Games

June 5, 2010

By Ryan Flinn June 5 (Bloomberg) — When NetApp Inc. executive Suresh Padmanabhan signed up for a class on honing management skills, he expected whiteboards and PowerPoint presentations. Instead he found a conference room full of board games. “It did look a little bit silly,” said Padmanabhan, senior director of the critical accounts program for the Sunnyvale, California-based company, which makes data-storage technology. His impression changed fast. The games weren’t checkers or Monopoly — they were complex role-playing exercises where each team ran a fictional company similar to NetApp. His group won the game by increasing operating margins to 19 percent (NetApp’s real operating margin was 15 percent last quarter). “I’ve been at NetApp for 12 years, and I came back from this more excited and stimulated than any other class I’ve had here,” said Padmanabhan, 51. NetApp joins Hewlett-Packard Co. and other Silicon Valley giants in relying more on simulations and role play and shifting away from lecture-led training sessions. The companies are looking to avoid costly mistakes, encourage collaboration and help turn pretend profit into actual earnings. Stockholm-based BTS Group AB, which develops the customized simulations, also counts Cisco Systems Inc., Autodesk Inc. , Salesforce.com and VMware Inc. among its customers. More Realism The programs provide a more realistic and relevant experience for participants than a lecture or reading materials, said Mike Hochleutner, executive director of the Center for Leadership Development and Research at Stanford University’s Graduate School of Business . The risk is that students who thrive in traditional settings may miss the point in cases where lessons aren’t spelled out clearly. “While the learning may be deeper on average, you could have some participants come out who didn’t grasp what you were after,” Hochleutner said. Stanford itself has used a similar approach in its MBA program’s core curriculum since 2007. At Autodesk, sales teams use BTS Group’s games to see the world through the eyes of their customers. Most of the company’s clients have different business models, so it helps to understand how they operate. “It’s practical learning,” said Ken Bado , executive vice president of sales for San Rafael, California-based Autodesk, the top seller of engineering-design software. “You’re putting emotional energy into it — it’s not just pure intellect.” Common Mistakes Bado said the teams that didn’t perform well tried to do too much without committing enough resources — say, opening an office in China with only a handful of employees. Seeing the consequences of such actions in the simulation solidifies the lessons, he said. Bado also encourages participants to bet real money on the outcome. “I say, ‘You think you know what’s going on here, you’re confident? Put $20 in, put $100 in for the team,’” he said. North American customers bring in the biggest chunk of revenue for BTS, generating 46 percent in the first quarter . Sales for the region increased 9 percent during the period, when adjusted for changes in foreign exchange rates. Dan Parisi , the director of BTS’s San Francisco office, said companies that stopped spending on employee development during the recession are starting to open their wallets again. “If you’re in a cost-reduction environment, you can cut some of this stuff,” he said. “You cut back for four or five quarters on development of talent. There’s a point where it’s going to affect a few things — employee engagement, just general capability of the organization — if you’re not building it.” More Cooperation Life Technologies Corp. , a provider of gene-analysis tools for medical research, had 80 of its vice presidents take BTS classes. As a result, collaboration between employees has increased, said Elsa Guynes, the Carlsbad, California-based company’s director of global sales development. “Even today, two years later, people that were in classrooms together across countries and geographic areas –they still maintain that relationship,” Guynes said. The company plans to use the approach with its sales force too, she said. NetApp ’s Padmanabhan says the simulations were thought- provoking and engaging. He also got free beer out of the experience, thanks to bets he made with a losing team. “It’s much better than sitting through a 100-page PowerPoint presentation,” he said. To contact the reporter on this story: Ryan Flinn in San Francisco at rflinn@bloomberg.net

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Options Traders’ Ranks Swell as Amateur Investors Embrace `Iron Condors’

May 25, 2010

By Margaret Collins and Jeff Kearns May 25 (Bloomberg) — David Siniapkin, a postal worker in York, Pennsylvania, uses some of his retirement money to trade options. After three years and being down as much as $10,000, he’s broken even. Siniapkin, 46, said he tries to profit from strategies such as the “iron condor,” which requires placing four different bets on the same security, risking $38 to make as much as $204 on one trade. It takes its name from the payout diagram resembling a bird with outstretched wings. Investors use options to improve returns, hedge risks or speculate on market performance. Volume in the U.S. has tripled since 2004 to a record 3.61 billion contracts in 2009, while trading by individual investors in the same period has increased fivefold at Fidelity Investments, the world’s largest mutual-fund firm. Sophisticated online software and the growth in training offered by industry groups and brokerages, such as Charles Schwab Corp. and TD Ameritrade Holding Corp. , are enabling individuals to execute advanced techniques on home computers that had been the province of professionals. “Trading options is one of the all-time suckers’ bets,” said Whitney Tilson , founder of hedge fund T2 Partners LLC, based in New York. “Most experienced professionals lose money doing it. It’s virtually certain that inexperienced, individual retail investors will lose money doing this.” Trading Tools About half of options investors earn less than $100,000 and 70 percent trade to increase income and for short-term gains, according to an April survey by the Options Industry Council, an industry education group based in Chicago. Retail traders can access professional-level analytics and trading tools that “weren’t even available to institutional investors five years ago,” said Andy Nybo , head of derivatives research at Tabb Group LLC in New York. The numbers of trades by individuals rather than institutional investors aren’t available, said Jim Binder , a spokesman for Chicago-based Options Clearing Corp., which settles all trading of exchange-listed contracts. Siniapkin was one of about 100 non-professionals who attended an all-day training class last month provided by online options brokerage Thinkorswim Group Inc. , which Omaha, Nebraska- based TD Ameritrade acquired last year for $749 million. Participants traveled as many as three hours to a windowless Radisson hotel ballroom near Philadelphia and scribbled notes as Bob Groves, a former Standard & Poor’s 100 Index options trader on the floor of the Chicago Board Options Exchange, waved a laser pointer at a projection screen to explain advanced trades. Knowing Risks “I’ll do the iron condors, I’ll do calendars, I like double diagonals,” said Siniapkin, who said he has had “mixed success” with these strategies, known as multi-leg transactions, which involve buying or selling multiple contracts on the same underlying security. Training lets retail investors understand the risks involved, said Debra Peters, vice president of the Options Institute, the CBOE’s education division, which had a record 41,004 registrations for its free online courses last year. E*Trade Financial Corp. , based in New York, saw a 600 percent increase in attendance at training events last year, and TD Ameritrade’s education arm, Investools, has attracted more than 40,000 clients to its classes since June, about a 50 percent increase from a year earlier, the companies said. Cost of the courses ranges from free to thousands of dollars. Thinkorswim’s session in April was free and participants were later pitched additional training and online tools, which run from $299 to more than $2,000. Options Contracts “I’m not a fan of people who say you shouldn’t be doing this,” said Thinkorswim’s founder Tom Sosnoff of investors using complex strategies. “Imagine you walked into the casino and people said to you, ‘You look stupid so you can only play the slots.’” Options are contracts that grant their buyers the right, without the obligation, to buy or sell a security, a commodity or an index’s cash value at a set price by a specific date. Call options give the right to call a security away from another owner if the security reaches its strike price on or before the contract’s expiration date. Put options give the right to sell. Like gambling on the Super Bowl and having to beat the point spread, options traders may lose if they predict the correct direction of a stock move and not the magnitude. For example, an investor who buys a put to sell a biotechnology stock before a Food and Drug Administration decision may get the direction of the stock’s move right while losing money if the security doesn’t fall or rise far enough. Not More Risky “Options trading is always going to be more complicated than equities trading but it doesn’t have to be more risky,” said Randy Frederick , director of trading and derivatives at Schwab , the largest independent brokerage by client assets. “They can potentially reduce the amount of losses in a bearish market.” Simpler strategies include buying put spreads to protect stocks from declines and selling call options to profit from the sale while betting that the stock won’t rise past a given level. “My first couple of trades I did very, very well and I got a little big headed and very, very greedy, and I ended up blowing out an account,” said John Mahoney, 49, an engineer who trades options weekly. “I lost about $20,000 initially.” Mahoney said he made $4,000 one week in April by playing multiple contracts and is working his way back into the market by trading smaller amounts and attending classes. IRA Assets Regulators permit trading options using retirement accounts, said Herb Perone , spokesman for the Financial Industry Regulatory Authority. Certain trading may violate Internal Revenue Service rules, which is why firms including Schwab, Fidelity, TD Ameritrade, E*Trade, Interactive Brokers Group Inc. and OptionsXpress Holdings Inc. prevent investors from executing strategies that may cause an IRA to go into debt, according to the companies. About 46 million U.S. households owned IRAs last year, according to the Investment Company Institute , a Washington- based mutual fund trade group. Accounts held for 20 years or more had a median of $75,000 in assets, according to ICI. Michael Madden, a 48-year-old sales manager from Whitehall, Pennsylvania, said he transferred some of his IRA money to Thinkorswim to trade options. He said he lost about 40 percent when he started three years ago and has since recovered those losses, purchasing about $5,000 to $10,000 in contracts a week. Testing Trades Fidelity has started allowing spread trades in IRAs, an options strategy requiring two transactions usually executed at the same time, said Gregg Murphy, who oversees equities and options trading for the Boston-based company’s retail customers. Schwab, based in San Francisco, is testing spread trading for retirement accounts with a few hundred customers and hopes to expand it later this year, said Frederick. Options shouldn’t be an integral part of investors’ long- term planning, of which retirement money is the “nucleus,” said Jonathan Krasney , president of Krasney Financial LLC, a Mendham, New Jersey, fee-based wealth management firm. “My concern is that investors can quickly dig themselves into a deep hole if they venture into the options market,” Krasney said. Most trading involves contracts that expire within months, so investors can’t hold them indefinitely to recoup losses or wait for gains, as they can with stocks, Krasney said. Approving Investors Brokers must approve investors to trade options, said Gary Goldsholle , vice president in Finra’s general counsel office. Customers must provide companies with details about their financial status and trading experience, and sign a document saying they received a copy of the Characteristics and Risks of Standardized Options from the Options Clearing Corp. Karen Fitchett, 64, said the learning curve has been steep. The New York real estate investor said she has lost tens of thousands of dollars trading options since starting in 2007, which is why she still attends classes like the one provided by Thinkorswim. “It’s become like an intellectual affair,” she said. “I just became seduced.” To contact the reporters on this story: Margaret Collins in New York at mcollins45@bloomberg.net Jeff Kearns in New York at jkearns3@bloomberg.net

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Boeing Fails to Resolve 787 Parts Delays From Suppliers as Costs Escalate

May 20, 2010

By Susanna Ray May 20 (Bloomberg) — Boeing Co. , more than two years behind schedule on producing the 787 Dreamliner, said it’s still struggling with incomplete parts from suppliers, requiring the planemaker’s employees to do 10 times more work than planned. Suppliers Spirit AeroSystems Holdings Inc. and Mitsubishi Heavy Industries Ltd. will increase the work they complete to 100 percent of what was expected within the next 10 aircraft sections delivered, Pat Shanahan , the head of Boeing’s commercial jet programs, said today. The former Vought Aircraft plant in North Charleston, South Carolina, that Boeing bought last year is still “cleaning up” disruptions caused by parts shortages, he said. Boeing is using a new manufacturing system for the Dreamliner that relies on suppliers around the world to build completed sections of the plane, flying them in to be snapped together. “Our challenge is Charleston,” Shanahan told investors in remarks broadcast online from Philadelphia. “That’s why we’re there.” Boeing, whose only larger commercial rival is Airbus SAS, has tried to improve the construction of fuselage sections at Vought since identifying it as a “problem” partner in 2008 and bought the factory to gain more control. The company decided last year to build a second 787 assembly plant in the area to prevent disruptions in the event of a strike at its Seattle manufacturing hub. Flight Testing The next fuselage section sent to Boeing’s Everett, Washington, plant — after a monthlong delivery freeze implemented in April to let suppliers catch up — will be 70 percent more complete than the last unit sent in 2009, Shanahan said. Vendors are starting to see the learning curve they’d expected, he said. Boeing fell $2.03, or 3.1 percent, to $64.18 at 2:46 p.m. in New York Stock Exchange composite trading. The shares have gained 19 percent this year. Flight-testing of the plane has gone “remarkably well” since its maiden flight in December, said Jim Albaugh , head of the company’s commercial division. “We’ve not seen anything in flight test that bothers us,” Albaugh said. “Knock on wood, it’s almost flying too well.” No major redesigns have been required, Shanahan said, and “every change we’ve had, we’ve been able to correct within a week.” The fifth of six jets planned for the test fleet will be in the air “in a few weeks,” he said. The 787 — the first airliner built from carbon-fiber composites — is scheduled to be delivered to the initial customer by the end of this year, after five delays from the original May 2008 target. Better Tests While the first four planes haven’t flown as much as Boeing had planned, crews have been able to make up time with more efficient tests and better data, said Mike Carriker, the chief test pilot. Icing tests that had been planned to last a week were done in five days because the company’s meteorology department located icing conditions, he said. Engineers are “in full swing” on designing the 787-9 and will have a firm configuration ready by the middle of this year, with production set to begin in the first quarter of 2012, Shanahan said. Boeing is retaining greater design responsibility for the derivative and is embedding engineers at suppliers’ sites to avoid some of the challenges faced by the first model, the 787- 8, he said. To contact the reporter on this story: Susanna Ray in Seattle at sray7@bloomberg.net .

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Boeing Fails to Resolve 787 Parts Delays From Suppliers as Costs Escalate

May 20, 2010

By Susanna Ray May 20 (Bloomberg) — Boeing Co. , more than two years behind schedule on producing the 787 Dreamliner, said it’s still struggling with incomplete parts from suppliers, requiring the planemaker’s employees to do 10 times more work than planned. Suppliers Spirit AeroSystems Holdings Inc. and Mitsubishi Heavy Industries Ltd. will increase the work they complete to 100 percent of what was expected within the next 10 aircraft sections delivered, Pat Shanahan , the head of Boeing’s commercial jet programs, said today. The former Vought Aircraft plant in North Charleston, South Carolina, that Boeing bought last year is still “cleaning up” disruptions caused by parts shortages, he said. Boeing is using a new manufacturing system for the Dreamliner that relies on suppliers around the world to build completed sections of the plane, flying them in to be snapped together. “Our challenge is Charleston,” Shanahan told investors in remarks broadcast online from Philadelphia. “That’s why we’re there.” Boeing, whose only larger commercial rival is Airbus SAS, has tried to improve the construction of fuselage sections at Vought since identifying it as a “problem” partner in 2008 and bought the factory to gain more control. The company decided last year to build a second 787 assembly plant in the area to prevent disruptions in the event of a strike at its Seattle manufacturing hub. Flight Testing The next fuselage section sent to Boeing’s Everett, Washington, plant — after a monthlong delivery freeze implemented in April to let suppliers catch up — will be 70 percent more complete than the last unit sent in 2009, Shanahan said. Vendors are starting to see the learning curve they’d expected, he said. Boeing fell $2.03, or 3.1 percent, to $64.18 at 2:46 p.m. in New York Stock Exchange composite trading. The shares have gained 19 percent this year. Flight-testing of the plane has gone “remarkably well” since its maiden flight in December, said Jim Albaugh , head of the company’s commercial division. “We’ve not seen anything in flight test that bothers us,” Albaugh said. “Knock on wood, it’s almost flying too well.” No major redesigns have been required, Shanahan said, and “every change we’ve had, we’ve been able to correct within a week.” The fifth of six jets planned for the test fleet will be in the air “in a few weeks,” he said. The 787 — the first airliner built from carbon-fiber composites — is scheduled to be delivered to the initial customer by the end of this year, after five delays from the original May 2008 target. Better Tests While the first four planes haven’t flown as much as Boeing had planned, crews have been able to make up time with more efficient tests and better data, said Mike Carriker, the chief test pilot. Icing tests that had been planned to last a week were done in five days because the company’s meteorology department located icing conditions, he said. Engineers are “in full swing” on designing the 787-9 and will have a firm configuration ready by the middle of this year, with production set to begin in the first quarter of 2012, Shanahan said. Boeing is retaining greater design responsibility for the derivative and is embedding engineers at suppliers’ sites to avoid some of the challenges faced by the first model, the 787- 8, he said. To contact the reporter on this story: Susanna Ray in Seattle at sray7@bloomberg.net .

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Abhisit’s Oxford Education a `Liability’ as Thailand Declares an Emergency

April 7, 2010

By Daniel Ten Kate April 8 (Bloomberg) — Thai Prime Minister Abhisit Vejjajiva was born in the English city of Newcastle and attended Eton College and Oxford University. Opponents say his elite upbringing makes him ill-suited to heal social upheaval that forced him to declare a state of emergency for a second time. Abhisit yesterday granted security forces powers to disperse thousands of protesters who capped a month of rallies by storming Parliament, forcing lawmakers to flee by helicopter. Many of the red-shirted demonstrators are loyal to exiled Prime Minister Thaksin Shinawatra , a billionaire who won over the poor by giving them cheap health care and loans. “Abhisit’s Oxford education, while valuable at some levels, is now a liability,” said Suranand Vejjajiva , Abhisit’s cousin and a former spokesman for Thaksin’s party. “He thinks that by implementing programs for the poor he can win them over, but he’s missing the point. They see him as the representative of the elite, and they’re angry about injustice.” The demonstrators, angered by one of Asia’s widest income gaps, say Abhisit embodies a privileged class of military officers, judges, bureaucrats and royal advisers that sits above the law. Using force now would underpin the notion of a double standard after anti-Thaksin rivals were allowed to seize Bangkok’s airports in 2008, said protest leader Weng Tojirakarn . Not Afraid “We’re not afraid because what we’re doing is right,” he said by phone after Abhisit issued the emergency decree last night. “Even if they suppress us violently, they cannot stop what we believe.” In Thaksin’s northern Thailand stronghold, farmers say they see the southern-based ruling party as aloof. Kneeling around a campfire in Chiang Rai province last month, Noonai Binsamun said Abhisit’s party draws up policies from the comfort of Bangkok’s air-conditioned rooms rather than mingling upcountry with the poor to hear their grievances. “We don’t need a higher education to tell right from wrong,” said Noonai, a 53-year-old rice farmer. “Abhisit can speak very well and has some good ideas, but he can’t change the double standards in society.” In 2007, Abhisit’s Democrat party won 6 of 176 seats in the north and northeast, home to 40 percent of Thailand’s 67 million people. Per capita income in those areas is about a third of that in Bangkok, where he won 75 percent of seats. Safety Concerns Abhisit, who moved from his downtown residence to an army barracks last month because of safety concerns, says protesters have violated the constitution. The emergency decree bans gatherings of more than five people, allows detention without charge and gives soldiers immunity from prosecution. The government today blocked access to the Web site of the main opposition group. The site had been hosting live video and audio of speeches by leaders of the United Front for Democracy Against Dictatorship. The protests hadn’t spooked investors. The SET Index rose 9 percent this year while the MSCI Asia-Pacific Index gained 5.8 percent. The SET dropped 1.6 percent as of 11:29 a.m. Bangkok time, mirroring declines across Asia. The baht is trading close to a 22-month high. Thailand’s industrial production rose for a sixth month in February. The Finance Ministry on March 29 raised its growth forecast for this year to as much as 5 percent. The $261-billion economy contracted 2.3 percent in 2009. Since 1946, when King Bhumibol Adulyadej took the throne as an 18-year-old, Thailand has seen nine coups and more than 20 prime ministers. Only two of 17 constitutions since absolute monarchy ended in 1932 have mandated parliaments that are entirely elected. The king, who is revered across the nation, has been in hospital since Sept. 19 and hasn’t spoken publicly about the current demonstrations. Eton and Oxford Abhisit himself has never won a national election: He was picked by legislators in December 2008 after a court dissolved the pro-Thaksin ruling party for election fraud. The decision coincided with the seizure of Bangkok’s airports by protesters wearing yellow shirts who supported Abhisit. Born in northeast England because his father was studying there, Abhisit went to Satit Chula , an elementary school linked to Chulalongkorn University , Thailand’s oldest institution of higher learning. He moved back to England to attend Eton , founded by King Henry VI in 1440 , and then Oxford. One of his friends and classmates: London Mayor Boris Johnson . He entered politics in 1992, a year after the military appointed his father to serve in the Cabinet following a coup. As premier, Abhisit, 45, has pumped money into the countryside, giving cash handouts, waiving fees for schoolbooks, offering free health care and providing income guarantees for farmers. The policies aim to bridge an income gap that is greater than those in China and India, the World Bank said in a November report. The richest 20 percent of the population earn about 55 percent of the income while the poorest fifth get 4 percent, the study showed. Thaksin and his allies have won the past four elections. The former leader has orchestrated protests from overseas since fleeing a Thai jail sentence in 2008. Abhisit must call elections by the end of 2011. To contact the reporters on this story: Daniel Ten Kate in Bangkok at dtenkate@bloomberg.net

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Thoma Bravo Taking Plato Learning Private

March 26, 2010

Thoma Bravo has agreed to acquire PLATO Learning Inc. (Nasdaq: TUTR), a provider of online learning solutions for K through adult. The deal is valued at approximately $143 million, or $5.60 per share (closed yesterday at $4.91 per share). PRESS RELEASE PLATO Learning, Inc. (Nasdaq: TUTR), a leading provider of K-adult online learning solutions, today announced it has entered into a definitive agreement to be acquired by an affiliate of Thoma Bravo, LLC in a transaction valued at approximately $143 million. The PLATO Learning board of directors unanimously approved the agreement and will recommend that the Company’s shareholders approve the transaction. Under the terms of the agreement, PLATO Learning shareholders will receive $5.60 in cash for each share of PLATO Learning common stock they hold, representing a premium of approximately 30% over the Company’s average closing price during the 30 trading days ending March 25, 2010 and a 34% premium over the Company’s average closing price during the 90 trading days ending March 25, 2010. “Our agreement with Thoma Bravo represents an attractive valuation for our shareholders, and we look forward to closing the transaction as quickly as possible,” said Vin Riera, PLATO Learning’s President and Chief Executive Officer. “We also look forward to partnering with Thoma Bravo in continuing to focus on delivering high quality PLATO Learning solutions to our customers.” “Thoma Bravo is excited to partner with PLATO Learning’s existing management team to enhance the Company’s growth and bring increased value to customers,” said Holden Spaht, a Principal at Thoma Bravo. “PLATO’s established solutions and experienced leadership team, coupled with Thoma Bravo’s expertise in buying and building software companies, presents an excellent opportunity for PLATO to further strengthen its position within the education technology market.” The transaction is subject to customary closing conditions, including requisite regulatory approvals and approval of PLATO Learning shareholders. The transaction is not subject to a financing condition. PLATO Learning expects the transaction to close in the Company’s fiscal quarter ending July 31, 2010. Thomas Weisel Partners LLC served as exclusive financial advisor to PLATO Learning, and Craig-Hallum Capital Group LLC provided a fairness opinion to the Company’s Board of Directors. About PLATO Learning, Inc. PLATO Learning is a leading provider of computer-based and e-learning instruction for kindergarten through adult learners, offering curricula in reading, writing, math, science, social studies, and life and job skills. For more information on PLATO Learning, visit www.plato.com. About Thoma Bravo, LLC Thoma Bravo is a leading private equity investment firm that has been providing equity and strategic support to experienced management teams building growing companies for more than 29 years. The firm originated the concept of industry consolidation investing, which seeks to create value through the strategic use of acquisitions to accelerate business growth. Thoma Bravo applies its investment strategy across multiple industries with a particular focus on the software and services sectors. In the software industry, Thoma Bravo has completed 49 acquisitions across 14 platform companies with total annual earnings in excess of $600 million. For more information on Thoma Bravo, visit www.thomabravo.com. Information regarding the solicitation of proxies In connection with the proposed transaction, PLATO Learning will file a proxy statement and relevant documents concerning the proposed transaction with the SEC relating to the solicitation of proxies to vote at a special meeting of shareholders to be called to approve the proposed transaction. The definitive proxy statement will be mailed to the shareholders of PLATO Learning in advance of the special meeting. Shareholders of PLATO Learning are urged to read the proxy statement and other relevant materials when they become available because they will contain important information about PLATO Learning and the proposed transaction. Shareholders may obtain a free copy of the proxy statement and any other relevant documents filed by PLATO Learning with the SEC (when available) at the SEC’s Web site at www.sec.gov. In addition, shareholders may obtain free copies of the documents filed with the SEC by PLATO Learning by contacting PLATO Learning Investor Relations by e-mail at investor.relations@plato.com or by phone at (952) 832-1000. PLATO Learning and its directors and certain executive officers may be deemed to be participants in the solicitation of proxies from PLATO Learning shareholders in respect of the proposed transaction. Information about the directors and executive officers of PLATO Learning and their respective interests in PLATO Learning by security holdings or otherwise is set forth in its proxy statements and Annual Reports on Form 10-K previously filed with the SEC. Investors may obtain additional information regarding the interest of the participants by reading the proxy statement regarding the acquisition when it becomes available. Each of these documents is, or will be, available for free at the SEC’s Web site at www.sec.gov and at the PLATO Learning Investor Relations Web site at www.PLATO.com/investor-relations.aspx. Cautionary statement regarding forward-looking statements This press release contains forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements regarding benefits of the proposed transaction, future performance, and the completion of the transaction. These statements are based on the current expectations of management of PLATO Learning, Inc., involve certain risks, uncertainties, and assumptions that are difficult to predict, and are based upon assumptions as to future events that may not prove accurate. Therefore, actual outcomes and results may differ materially from what is expressed herein. There are a number of risks and uncertainties that could cause actual results to differ materially from the forward-looking statements included in this document. For example, among other things, conditions to the closing of the transaction may not be satisfied and the transaction may involve unexpected costs, liabilities, or delays, any of which could cause the transaction to not be consummated. Additional factors that may affect the future results of PLATO Learning are set forth in its filings with the Securities and Exchange Commission, which are available at www.sec.gov. All forward-looking statements in this release are qualified by these cautionary statements and are made only as of the date of this release. PLATO Learning is under no obligation (and expressly disclaims any such obligation) to update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise.

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Kissing Off Congress, Evan Bayh Breaks Hearts: Margaret Carlson

February 17, 2010

Commentary by Margaret Carlson Feb. 18 (Bloomberg) — “Married White Senator seeks long- term relationship with person or institution with a bipartisan spirit. Must have a soft spot for medical-device companies, coal mines and promise never to filibuster during an argument. Affection for Hoosier basketball a plus. High salary, too.” It’s lonely in the Senate for a moderate. In announcing that he was giving up his relatively safe seat, Indiana Senator Evan Bayh played his own headhunter. With the Senate dysfunctional, he wants to pursue “helping grow a business, helping guide an institution of higher learning or helping run a worthy charitable endeavor.” He did not give an 800 number. Elsewhere in his statement, which mercifully didn’t mention spending more time with his family, Bayh blamed his bailing on a polarized Senate where governing rarely occurs. It now takes 60 votes to approve a deputy assistant secretary for agricultural marketing orders. No one on the red side likes anyone on the blue side, and vice versa. Leading Republicans were for a bipartisan commission to deal with the deficit , some sponsoring a bill to that effect, before President Barack Obama proposed it. Then they were against it. The president’s call for a bipartisan summit on health care elicited the repeated accusation that he was setting a trap. We all get that it’s no bed of roses up there on Capitol Hill. But what happened to sticking with a job when the going gets tough? You know — the way millions of people do every day. The Pampered Flee Who gave the pampered class permission to bolt when their coveted jobs are no longer fulfilling? Bayh could have taken one for the team, with a seat as safe any Democrat holds in this environment. With his departure, it’s now as endangered as any. White House to Bayh: thanks a lot. That’s not to say he’s venal in his departure, like former Senator Trent Lott . The timing of his retirement in December 2007 — with five years left on his latest six-year term — was suspiciously on the eve of new lobbying limits that would have crimped his future earnings. But neither is Bayh like the self- sacrificing Connecticut Democrat Chris Dodd , who stepped aside from what looked like a losing battle in Connecticut to let a Democrat with a better shot run. Bayh’s reasoning resembles that of former Alaska Governor Sarah Palin , who justified decamping for greener pastures with the rationale that she could make a better contribution to society out of office. So far that contribution has been to herself and to Fox News. She fosters, and feeds off, the Tea Party movement but wouldn’t rally the troops for free, charging them a $100,000 speaking fee as if they were some rich trade association. Gentler Politics Bayh is just the kind of public servant to save Congress from its ills. There’s mutual respect and friendship between him and his Indiana colleague, Republican Richard Lugar . Bayh was 6 when his father, Birch , was elected to the Senate, and so is steeped in a kinder, gentler tradition. Like young Al Gore , Bayh ran through the halls of the Capitol, was dandled on the knee of old lions, and schooled at St. Albans. Bayh has had many wins in his political life — Indiana secretary of state, governor for two terms, then two terms in the Senate. He’s also had his share of close calls and losses, which may account for his cautious nature. He endured his mother being stricken with cancer when he was 16. An Oklahoma beauty queen who beat her husband-to-be in an American Farm Bureau speaking contest, the Marvelous Marvella died in 1979 at 46. Dad’s Defeat Bayh was scarred by a lesser but still searing loss two years later, when his father was defeated in his bid for a third Senate term, not just by anyone but by Dan Quayle , considered no more a bright light back then than when he couldn’t spell potato as vice president. Although Bayh has grown in his job and lost the callow look he shared, oddly enough, with Quayle, he is more conciliator than fighter. It was unlikely and yet still an eerie possibility that history could have repeated itself in this year’s election, with Bayh challenged by another politician named Dan. Former Senator Dan Coats , who worked for Quayle and was appointed to fill his seat when Quayle became George H.W. Bush’s vice president, says he has enough signatures to get on the Republican primary ballot. Still, he had an uphill climb ahead. He was running 20 points behind after a video surfaced in which he extolled the virtue of his adopted North Carolina, where he was registered to vote, over Indiana. Foresaw Trouble To his credit, Bayh was worried that failure to pass health-care reform could spell doom for Democrats this fall. According to Jonathan Alter’s upcoming book , “The Promise: President Obama, Year One,” Bayh assured White House senior adviser David Axelrod that as a matter of survival, Democrats would pass health-care legislation. Otherwise, Bayh said, “We’re all screwed.” “I do not love Congress,” Bayh said as he prepared to leave it. As one of the few senators who can reach across the aisle and touch someone, he should keep his hand in the outstretched position for the next 11 months. He has nothing left to lose. ( Margaret Carlson , author of “Anyone Can Grow Up: How George Bush and I Made It to the White House” and former White House correspondent for Time magazine, is a Bloomberg News columnist. The opinions expressed are her own.) Click on “Send Comment” in the sidebar display to send a letter to the editor. To contact the writer of this column: Margaret Carlson in Washington at mcarlson3@bloomberg.net

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Don Tapscott: Innovating the 21st century university

February 4, 2010

n the current issue of EDUCAUSE Review, Anthony D. Williams and I have a 6,000-word essay discussing the urgent issues facing universities, that left unresolved, would see intuitions of higher learning going into a death spiral akin to what we see happening to encyclopedias, newspapers, and music record labels. For fifteen years, we’ve been arguing that the digital revolution will challenge many fundamental aspects of the university. We have not been alone. In 1997, none other than Peter Drucker predicted that big university campuses would be “relics” within thirty years. Universities are losing their grip on higher learning as the Internet is, inexorably, becoming the dominant infrastructure for knowledge — both as a container and as a global platform for knowledge exchange between people — and as a new generation of students requires a very different model of higher education. The transformation of the university is not just a good idea; It is an imperative, and evidence is mounting that the consequences of further delay may be dire. Read the full essay here.

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Quants’ Risk-Free Ideas Sink Market, Cause Ruin: Susan Antilla

February 3, 2010

Commentary by Susan Antilla Feb. 3 (Bloomberg) — To become a potentially market- destroying “it” group on Wall Street, you need some arrogance, enough brains to justify making huge financial bets, utter cluelessness about lessons learned from finance’s booms and busts, and a sincere belief that your unique contributions to Wall Street will mean, ahem, that this time it really is different, so old truths can be ignored. Such is the profile of Wall Street’s nerdy quants, the most recent contingent to reach stardom and then keel over on its pocket protectors when boom turned bust. I learned much about this geek gaggle by reading “ The Quants ,” a new book by Wall Street Journal reporter Scott Patterson. Most of all, I learned that the brainy brigade — they are mostly poker-junkie Ph.D.s with physics, cryptology and game- theory backgrounds — was no different from any of the groups that, from time to time, take their turns as Wall Street luminaries. True, they can do long division in their heads, and the computer models they stuff with can’t-lose trading instructions may even garner a Nobel Prize. But just like investment bankers, junk-bond kings and other finance superstars who came before them, the quants reached a pinnacle where they figured they alone had The Answer (and the profits) and that no one should question their methods. History of Meltdowns Take, for example, a market-meltdown scene Patterson describes, when a quant guru is trying to sell. A trader has to inform the guy that he can’t sell because “the market’s frozen.” It’s a real Say What? Moment, because the quants had promised that a financial collapse was really, really, really unlikely — a 27-standard-deviation event, in quant-speak. Problem is, this little anecdote dates from the stock market crash of 1987, when geek-designed portfolio insurance helped send the market on a roller-coaster ride. A flurry of they-blew-it books were published in the wake of that meltdown, and a Newsweek cover asked, “Is The Party Over? A Jolt for Wall Street’s Whiz Kids.” So the nerds proved to be not too swift at the learning-curve thing — mandatory for true Wall Street heroes — when you consider it happened all over again at Long Term Capital Management in 1998. And yet again at all the quant- run hedge funds in 2007. They were, though, fantastic at understanding their role as newly anointed Wall Street celebrities. The manager of one quant fund got married at the Palace of Versailles, hired acrobats from Cirque du Soleil to perform and dropped $80 million on a Jasper Johns painting. Another trashed plans to live in a 12,500-square-foot mansion in Greenwich, Connecticut, in favor of a larger place. Can’t-Lose Formula They excelled at persuading their bosses, regulators and the media that some of them were market neutral, meaning that they couldn’t lose money because every bet was offset by a counter-bet that would go up if the other went down. Genius-designed or not, somehow, starting Aug. 6, 2007, the models “were operating in reverse,” Patterson writes, depicting a scene at the hedge fund AQR Capital Management LLC with the in-house brainiacs watching in a daze as losses mounted. “You know what’s going on?” one would ask, only to hear the response, “No. You?” At another hedge fund, which had placed bets on small-cap stocks, the reality suddenly hit that selling illiquid stocks in a downturn would be time-consuming and expensive. In the meantime, Patterson writes, the ultimate horror was that the financial regulators didn’t have a clue about what was happening — perhaps the book’s least-surprising revelation. Computer Models Surprised As it turns out, the collapse in the subprime mortgage market set off margin calls on funds heavily invested in subprime, and that triggered the need to sell stocks, which are relatively liquid, to meet the call. Selling pressure that the computer models hadn’t anticipated? Who knew? Proving that they deserved their esteemed positions nonetheless, quants got moving at rationalizing the mess and warding off regulation so they could get back to business. Hedge funds shouldn’t be forced to publicly disclose all their positions, said Citadel Investment Group LLC’s Ken Griffin in testimony to the House Committee on Oversight and Government Reform in November 2008. That would be like “asking Coca-Cola to disclose their secret formula,” Griffin told the committee. A nice try, but I’m stuck on figuring out how Coke’s secret formula has the potential to bring down the global financial system. Some Success Best of all: Patterson says AQR Capital Management founder Cliff Asness wrote a letter to investors on Aug. 10, 2007, noting that his was a “long-term winning strategy” despite the recent bad performance. So what was the glitch that sent the markets into a tailspin? “The very success of the strategy over time has drawn in too many investors.” In other words: We were so darned good at this that everybody tried to copy us, and that messed things up. OK, you say, so quants can finger-point and dodge responsibility like the best of them. Everybody knows, though, that to really be part of Wall Street’s elite, you’ve got to have contempt for the little people. Patterson assures us that the quants make that cut. As the crisis was unfolding in the summer of 2007, a group at Deutsche Bank made a big win by betting against subprime mortgages. To celebrate, the author says, traders at the bank sported gray T- shirts that read, in bold black letters, “I Shorted Your House.” ( Susan Antilla is a Bloomberg News columnist. The opinions expressed are her own.) Click on “Send Comment” in the sidebar display to send a letter to the editor. To contact the writer of this column: Susan Antilla in New York at santilla@bloomberg.net .

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Bob Samuels: How America’s Universities Became Hedge Funds

January 28, 2010

In August 2009, just one month after the state of California cut over a billion dollars from its higher education budget, the University of California (UC) turned around and lent the state $200 million. When journalists asked the UC president, Mark Yudof, how the university could lend millions of dollars to the state, while the school was raising student fees (tuition), furloughing employees, canceling classes, and laying off teachers, Yudof responded that when the university lends money to the state, it turns a profit, but when it spends money on salaries for teachers, the money is lost. Welcome to the university as hedge fund world. In this strange new world, institutions of higher learning care more about interest rates than educational quality. In fact, Harvard cared so much about reducing the cost of borrowing money that it made several expensive credit default swaps, which resulted in a loss of hundreds of millions of dollars and the halting of an ambitious expansion plan. Not only did Harvard gamble on interest rates to support future construction plans, but it moved much of its endowment into high risk investments, and the result is that the world’s wealthiest education institution is now claiming poverty. Risky Businesses Like Harvard, the University of California was seduced by the Yale endowment manager, David Swenson, who inspired universities throughout the country to shift their investments from secure bonds and treasury notes to volatile equities and commodities. At first, schools were showing high rates of return in their investment and pension portfolios, but when these investments turned south, the universities lost billions of dollars of savings. In fact, the UC lost over $23 billion dollars in its combined pension and endowment funds, and this loss will take years to recover. Of course, universities will say that everyone lost money in the global financial meltdown, but schools like Harvard, Yale, and the University California lost so much more than everyone else because they followed Swensen’s model of shifting funds into supposedly low-risk, high-yield assets. Moreover, these schools were pushed to gamble big in their investments in order to keep up with their expensive spending habits. For the fact of the matter is that when these universities were getting double-digit returns on their investments, they continued to jack up tuition, borrow more money, and increase compensation to the top earners, but now that bottom has fallen out of their investments, they are left with no choice but to eliminate the non-tenured faculty who currently teach a majority of the students. Since it is very difficult to lay off tenured faculty, and administrators are resistant to get rid of other administrators, the only thing left to cut is the instructors without tenure, and this means courses will be cancelled and class sizes will be expanded. In short, students will be paying more and getting less because big bets did not pay off. To understand how both public and private research universities have gotten themselves into this mess, one needs to understand five inter-related factors: the state de-funding of public education, the emphasis on research over instruction, the move to high-risk investments, the development of a free market academic labor system, and the marketing of college admissions. These different forces have combined to turn universities into corporations centered on pleasing bond raters in order to get lower interest rates so that they can borrow more money to fund their unending expansion and escalating expenses. The Defunding of Higher Ed Starting in 1980, as part of the Reagan revolution and the desire to cut the taxes of the wealthiest Americans, states began to reduce their funding for public universities. In order to counter this loss of funds, public research universities had to look for other revenue streams, and not only did they raise tuition to make up for the reduction of state support, but they also expanded the research parts of their budget. This move to find new revenue through research activities was enabled in 1980 by the passage of the Bayh-Dole Act, which allowed universities for the first time to buy and sell research produced at federally funded labs. Not only did this law push universities to seek profits by selling the results of their research, but the move to increase research triggered a major expansion of administration and staff. It turns out that in order to perform high-level research, schools need to hire an army of lawyers, accountants, regulators, and staff. After all, they have to have administrators and staff to run compliance offices, regulate research centers, oversee venture capital enterprises, and to administer fund-raising activities. They also need administrators to watch over the other administrators, and then they need staff to collect the information so that administrators can watch over other administrators, and of course, these institutions need computer staff to compile the data to give to the staff so they can give it to the administrator who gives it to another administrator, and once one gets to this level of complication, one needs a whole set of other people to see if everyone is following the state and federal guidelines, and the expansion continues to infinity. A result then of the growing emphasis on research is that the number of administrators has expanded, while the number of faculty has remained flat. For instance, during the last decade, the number of administrators in the UC system has doubled, while the number of faculty has increased 25%; in fact, nationally, there is now one higher ed administrator for every faculty member. Moreover, many administrators pull in huge salaries, and they often bring with them a purely corporate mentality that is in conflict with the stated missions of educational institutions. Pleasing the Bond Raters To support the expansion of research and the increased cost of bureaucracy, universities have to borrow huge sums of money. For example, during its recent financial crisis, the University of California applied for over a billion dollars for construction bonds, and almost all of this debt will go to build new research facilities. In response to these bond applications, Moody’s gave the UC system a high bond rating, which will result in low interest rates, further fueling more borrowing. Moreover, as UC Santa Cruz Professor Bob Meister has revealed, the UC is using student fees and tuition as collateral for its construction bonds. In this modified credit swap, students are forced to take out subprime students loans, often charging 6% interest, so that the university can borrow money at a reduced rate. Not only do the bond raters help to determine the cost of borrowing, but they also tell universities what they should do in order to attain a clean bill of fiscal health. For instance, Moody’s slipped into its bond rating for the UC system, the need for the institution to restrain labor costs, increase tuition, diversify revenue streams, feed the money-making sectors, and resist the further unionization of its employees. Like the IMF or World Bank, the bond raters tie access to credit to the dismantling of the public sector and the adoption of free market fundamentalism. In the case of the UC system, it appears that the President Yudof is taking his marching orders from the bond raters and is doing everything in his expanded powers to feed money into the privatized profitable sectors, while starving the non-revenue generating public areas, like instruction. Yudof’s core values were revealed when he described the fiscal status of the UC system on the PBS News Hour: “Many of our, if I can put it this way, businesses are in good shape. We’re doing very well there. Our hospitals are full, our medical business, our medical research, the patient care?-so we have this core problem, who’s gonna pay the salary of the English Department? We have to have it. Who’s gonna pay it, and Sociology, and the humanities, and that’s where we’re running into trouble.” For many people inside and outside of higher education, Yudof’s statement may seem jarring, but for bond raters, his argument makes perfect sense. From a purely financial perspective, there are profitable ventures and unprofitable ones, and only the areas bringing in money should be nourished. Of course, lately, bond raters have been proven to be questionable experts when it comes to predicting the financial health of institutions, and in the case of judging universities, not only do the raters seem to have the wrong values, but they also have the wrong numbers. In contrast to Yudof’s statement, the reality is that it is the humanities and the social sciences that actually subsidize the research centers and not the other way around. Studies have shown that humanities’ programs often educate most of the undergraduate students, and they do this with relatively inexpensive teachers and low overhead. In fact, most humanities’ departments turn a huge profit that is then distributed to support the supposedly profit-making sectors. Since federal and corporate-sponsored grants often fail to cover the full cost of buildings, administration, labs, staff, maintenance, and utilities, money has to be taken from undergraduates and humanities programs to subsidize the research sectors. Marketing Academic Labor The twin engines of increased debt and an emphasis on research have fueled a third new market force, which is the academic free agent system. In order for universities to remain highly ranked, they feel that they must compete for the best faculty, and the best faculty are often defined by how much other schools are wiling to pay them. In the UC system, for example, there is an official salary scale, but over 85% of the faculty are now off the scale, and this means that many of them have negotiated private deals with a dean. Not only does this system turn everyone into competitive individualists, but it also circumvents the peer review process that is supposed to be at the heart of the modern democratic university. In elite private and public universities, many faculty members search for outside offers from competing institutions every year so that professors can renegotiate their deals, and these deals not only include higher compensation but also less time in the classroom. One of the results of this system is that the more universities pay star professors, the less teaching they do, and the less loyal they are to the institution. In turn, star faculty, administrators, and coaches hold universities hostage by threatening to go to a competitor. This compensation system has gotten so out-of-hand that in 2008, there were over 3,600 employees in the UC system making more than $200,000. Marketing Enrollment Mirroring the free market star economy is the market-based enrollment system. Universities now believe that to get the “best” students, they have to offer the best aid packages, and what has happened is that many top universities have moved much of their financial aid from need to merit. One of the problems with this structure is that merit is often based on SAT scores, and SAT scores have been shown to be heavily correlated with wealth. The end result of switching from a need-based to a merit-based financial aid system is that lower- and middle-class students end up subsidizing the wealthiest students because in order to give the top students large aid packages, the universities have to raise the tuition on everyone else. In his book Tearing Down the Gates, Peter Sacks has shown that not only do SAT scores predict the wealth of the students’ parents, and not the success the students will have in college, but SAT scores also determine a school’s ranking in the all-powerful U.S. News & World Report college guidebook. Therefore, by accepting students with high SAT scores, universities not only increase their rankings, but they also bring in wealthy students who will help build the schools’ endowments in the future. The speculative market-based system that universities use to recruit students is coupled with the way these institutions spend lavishly on new facilities to attract potential enrollees. It seems that universities believe that is easier to please students outside of the classroom rather than inside, so they pour money into new fitness centers, entertainment complexes, sports arenas, restaurants, and shopping malls. Of course, all of these extracurricular activities require expensive new buildings, which require more debt, and more efforts to please the bond raters. The expansion and revenue diversification of American universities has gotten so out of hand that research universities, like UCLA, now spend less than 5% of their total budget on undergraduate instruction. No wonder universities feel free to expand class sizes and hire people off of the street to teach required courses; instruction is just a small part of what these institutions now do, and since there are no accepted methods to judge the quality of undergraduate instruction or learning, there is no incentive for schools to put their resources into educational activities. The lack of educational quality control in higher education results in a continual increase in tuition costs because universities have no incentive to concentrate their efforts and budgets on instruction. Since no one is rating or ranking these schools on what students are learning or how effective the professors are at teaching, these institutions feel free to spend student tuition dollars and state funding on expensive research and bloated bureaucracy. In fact, while most schools insist that students are not paying the full cost of their education, UC Berkeley professor, Charles Schwartz has shown that virtually every university inflates the advertised cost of education so that they can constantly raise tuition and use the added income to support profit-making ventures and risky financial investments. Possible Solutions To make the spending habits of universities more transparent and to make them prioritize undergraduate education, the first thing that has to be done is that the federal government needs to insist on a shared system for assessing instruction at American universities. Rather than basing a school’s reputation on the SAT scores and the high school grade point averages of the incoming students, the new system of assessment should actually look at how much the students are learning in their classes and how effective the teachers are in promoting quality education. It is important to stress that this type of national quality control already exists, but universities refuse to publish the findings of the National Survey of Student Engagement (NSSE) and The Collegiate Learning Assessment (CLA). Instead of using these scientific methods of assessments, schools, students, and parents rely on highly questionable rating guides like The U.S News & World Report. If education, and not just research and SAT scores, became the key to a school’s reputation, these institutions would be forced to put money into instruction, and this process would reverse the current practice of using student tuition dollars to subsidize research and administration. Furthermore, once there is an accepted method for rating the quality of instruction, we can begin to drive down the costs. After all, what often makes tuition go up is that students and taxpayers are forced to fund the escalating salaries of professors and administrators who often have no connection to undergraduate instruction. The next essential change for universities is to admit that some researchers should only research, and some teachers should only teach. Therefore, universities need to establish three types of professors: Teaching Professors, Research Professors, and Hybrid Professors. This model will help to clear up many problems because if we stop forcing all research professors into the classroom, we will be able to allow them to concentrate on what they do best and avoid what they sometimes do in an ineffective manner. In fact, the common practice of states and students paying for expensive research professors to teach ends up driving up the cost of instruction and allows people who have a proven record of being ineffective teachers to continue to lower the quality of instruction. Furthermore, the entire incentive system at research universities privileges research over teaching, and so for many research professors, we should simply make the research priority the rule and get rid of the false myth that research and teaching go hand-and-hand. If we allow researchers to be rewarded for what they do best, we should also provide incentives for teachers to concentrate on instruction. By providing tenure for the people who do most of the teaching at research universities, undergraduate instruction can become an important priority. While some professors may say that by splitting research off from instruction, we are losing the whole point of going to a research university, studies show that the research mission often robs the instructional budget, and there is no proof that a good researcher will make a good teacher; in fact, the opposite is often the case. Once teaching becomes a priority and schools stop robbing their instructional budgets to pay for other things, it will be possible to teach students in small, interactive classes. Moreover, if we create a third class of professors, the hybrids, who would be judged equally for their research and their teaching, we can reward the people who do bring together new knowledge with effective instruction. To help motivate research universities to make some of these changes, parents and students should sue schools for false advertising. The simple fact of the matter is that many universities present false information concerning class size and who really does the teaching at their institutions. Also, schools make inaccurate claims concerning the cost of undergraduate education, and by inflating budgets, tuition is driven up. Universities have to clearly state how they spend their money, and the federal government, which provides financial aid and research dollars to both private and public institutions, should be able to hold these institutions accountable. The government can also step in and stop guidebooks from using false and misleading information. After all, a college education is one of the most important and expensive purchases in a person’s life, and accurate and truthful information should be provided. Finally, the federal government must insist on budget transparency and a careful monitoring of how grants and endowment funds are managed. Currently, Senator Grassley is investigating how the UC medical schools are using NIH grants, and his office is trying to determine how billions of dollars of federal money are being allocated. His staff has insisted on an external audit of the medical schools’ budgets, and so far the senator’s office has been unable to determine if federal grants are being used for their intended use. This lack of budget transparency and clarity shows why we need to force universities to provide clear and reliable information. Without increased regulation and oversight, these institutions will continue to function as volatile hedge funds that ignore their central mission, which is after all instruction and not construction.

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Yale Pours Cocktails at Davos to Chat With Bahrain Prince, Land Tony Blair

January 27, 2010

By Oliver Staley Jan. 27 (Bloomberg) — Davos is one of the world’s prime networking venues for economists, bankers and diplomats. Yale University sees it as an opportunity to do business, too, entertaining potential donors and recruiting world leaders to teach on campus. Yale isn’t the only U.S. institution of higher learning to send a delegation of faculty and top administrators to the Swiss ski resort this week to discuss the environment, technology, communications and the economy. Harvard University, the Massachusetts Institute of Technology, the University of Pennsylvania and the University of Chicago are also sending groups and sponsoring events. U.S. universities are increasing their presence at the World Economic Forum as they compete for faculty and students with foreign institutions and as they try to attract international donors, said Donald Heller, director of the Center for the Study of Higher Education at Pennsylvania State University, in University Park. It’s important for them to be visible at forums where universities from other countries will be present, he said. “In this country, we’re much more concerned with international competitiveness than in years past,” Heller said. “It’s no longer just where Harvard stands, vis-a-vis Princeton, but it’s where it stands vis-a-vis Oxford and Cambridge and the University of Shanghai.” More than 2,500 political, business and financial leaders are gathering in Davos, Switzerland, this week for the 40th World Economic Forum. Attendees include European Central Bank President Jean-Claude Trichet , Microsoft Corp. Chairman Bill Gates , and French President Nicolas Sarkozy . Bahrain Prince Yale officials will meet there with the Crown Prince of Bahrain, who has sponsored scholarships at the university, rather than travel to the Persian Gulf nation, said Linda Koch Lorimer , Yale’s vice president and secretary. At the 2008 event, discussions between Yale President Richard Levin and former U.K. Prime Minister Tony Blair led to Blair becoming a Yale fellow and teaching at the New Haven, Connecticut university, she said. “In the last few years, a number of universities have recognized that this is a very convenient, easy and inexpensive way to have a gathering of graduates, parents and friends in one small town,” Lorimer said. Yale, which has held receptions at Davos since 2004, will entertain about 130 guests at the Steigenberger Belvedere Hotel, Lorimer said. Wine and hors d’oeuvres will be served instead of more elaborate fare, she said. “In this day and age, in light of the economic downturn, we and all institutions are being frugal,” Lorimer said. Presidents’ Club Levin is also co-chair of the Global University Leaders Forum , a group of 25 presidents from institutions of higher education from around the world that meets at Davos, Lorimer said. The other co-chairs are Alison Richard , vice chancellor of the University of Cambridge in the U.K., and Rafael Rangel , president of the Monterrey Institute of Technology and Higher Education, in Mexico, she said. MIT is sending President Susan Hockfield and 12 professors to Davos, one of its largest contingents ever, said Patti Richards , director of media relations for the university in Cambridge, Massachusetts. Among those traveling to Switzerland are Robert Langer , a chemical engineer who runs the world’s largest academic biomedical-engineering lab; Ernest Moniz , a physicist and former undersecretary of energy; and Rebecca Saxe , a neuroscientist. MIT Breakfast Along with a cocktail reception, MIT will hold a breakfast discussion moderated by television journalist Charlie Rose on the failures of intelligence in preventing terrorism and the economic collapse. That event, also at the Steigenberger Belvedere, is by invitation only, with a guest list filled with business leaders and academics, said Richards. “Rather than just doing a cocktail party, which is fine, this is something that gets people talking,” Richards said. “We’re being a little more strategic: What else can we do to bring people together?” Columbia University, based in New York City, is hosting a reception “to discuss Columbia’s global future” Jan. 29 at the Prader toy museum in Davos, according to an invitation. About 100 alumni, faculty and friends are expected, said Robert Hornsby , a university spokesman. Journalism Future Columbia President Lee Bollinger will sit on a panel on “The Future of Journalism,” and Provost Claude Steele , the second-ranking academic officer and a psychologist, will take part in a discussion about behavioral science. John Coatsworth , dean of the School of International and Public Affairs, will join a panel on the future of Brazil. This is the first year both Columbia’s president and provost will be serving on panels, Hornsby said. Last year, University of Pennsylvania President Amy Gutmann didn’t attend the forum to save money. This year, Gutmann and Thomas Robertson, the dean of the Wharton School, will hold a dinner at the Hotel Fluela, according to an e-mailed invitation. “Participating in agenda-setting discussions with business, government, nonprofit and academic leader is central to the University of Pennsylvania’s mission to apply knowledge to improve the world,” said Ron Ozio, a spokesman for the Philadelphia school, in an e-mail. “It’s also a great opportunity to connect with alumni, parents and other Penn supporters.” Harvard Hosts Harvard, in Cambridge, Massachusetts, will hold a reception with remarks from President Drew Faust ; Julio Frenk, dean of the Harvard School of Public Health; and Mohsen Mostafavi , dean of the Graduate School of Design. Michael Porter , a business professor; David Bloom, a global health professor; and David Ellwood , dean of the Kennedy School of Government, are among the Harvard faculty speaking on panels. Ruth Simmons, president of Brown University, will moderate a panel on “Restoring Faith in Economics,” said Sarah Kidwell, a spokeswoman for the university in Providence, Rhode Island. Also on the panel are Niall Ferguson, a Harvard Business School professor; Thabo Cecil Makgoba, Archbishop of the Anglican Church of Southern Africa, in South Africa; and Reinhard Marx, Roman Catholic Archbishop of Munich and Freising in Germany. University of Chicago President Robert Zimmer will sit on a panel about technology; Richard Thaler , an economist; Raghuram Rajan, a finance professor; and Eric Whitaker , associate dean and executive vice president of the University of Chicago Medical Center, will participate in panels as well, said Steven Kloehn, a university spokesman. Taking part at Davos fits into the school’s global initiatives which include opening campuses and offices in London, Paris, Singapore and Beijing, he said. “The university is making a more intentional effort to support and encourage the intellectual collaborations that have always gone on between Chicago and the world,” Kloehn said. To contact the reporter on this story: Oliver Staley in New York at ostaley@bloomberg.net

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Autism Rates Surge In U.S. As Awareness of Childhood Disease Increases

December 18, 2009

By Tom Randall and Ellen Gibson Dec. 18 (Bloomberg) — Autism rates increased 57 percent from 2002 to 2006, part of a decade-long surge of cases as doctors and parents become more aware of the disorder. About 1 in every 110 8-year-olds in the U.S. had autism spectrum disorder in 2006, according to a report today released by the Centers for Disease Control and Prevention in Atlanta. While more cases are being identified as people become aware of the disorder, a rise in the number of kids at risk “cannot be ruled out,” the CDC said. Autism is a brain disorder that muddles a person’s ability to communicate. Diagnoses have ballooned in the last few decades for the disease that was considered before 1980 to be a rare condition affecting 1 in 2,000 children, according to the CDC. That’s left parents frustrated by a condition with unknown causes and few treatments. “The prevalence is just shocking,” said Bob Wright, co- founder of Autism Speaks, a non-profit advocacy group in New York. “The good news is that the problems autism creates — the learning and communication disabilities — can be greatly helped in a large percentage of cases if a child gets early access to therapies.” Autism spectrum disorder encompasses three diagnoses: autistic disorder, unspecified pervasive development disorder and Asperger syndrome. The conditions vary in severity and symptoms, making diagnosis difficult. Patients have trouble making eye contact, comprehending facial expressions, and learning to share and follow instructions. They show compulsive interests or behaviors such as repeatedly stacking blocks or lining up rows of toys. Autism Rates Rates of autism ranged from 4.2 cases per 1,000 children in Florida to 12.1 cases per 1,000 in Arizona and Missouri, according to today’s report. Researchers culled autism rates from education and health records in a surveillance network spanning 11 states. The study looked at 8-year-olds, because most autism has been identified by that age, according to the report. “The economic and emotional burden placed on families is just incredible,” said Lee Grossman , chief executive officer of the Autism Society of America, an advocacy group in Bethesda, Maryland. The symptoms of autism are treated through speech and behavioral therapies. Some doctors use antipsychotic medicines to help control outbursts and focus attention to enable autistic children to remain in school. Bristol-Myers Squibb Co ., based in New York, received regulatory approval in November for its mood-stabilizing drug, Abilify, to treat irritability associated with autism. Abilify, to treat irritability associated with autism. In 2006, Johnson & Johnson, of New Brunswick, New Jersey, was the first company to receive specific clearance for a drug, Risperdal, to treat autistic children. To contact the reporter on this story: Tom Randall in New York at trandall6@bloomberg.net .

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Charities to rebrand ABC Learning care centres

November 29, 2009

ABC Learning childcare chain want to rebrand the business as Good Start centres, offering daycare to the disadvantaged. Private equity group Archer Capital is vying against the charitable consortium, which involves Mission Australia, the Brotherhood of

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Rio Tinto’s Cloud Peak Unit Leads Year’s Second-Busiest Week for U.S. IPOs

November 16, 2009

By Michael Tsang and Rita Nazareth Nov. 16 (Bloomberg) — Rio Tinto Group’s Cloud Peak Energy Inc. coal unit will lead the second-busiest week of 2009 for U.S. initial public offerings after Dollar General Corp. and Rue21 Inc. advanced in their first day of trading. Five U.S. companies will hold IPOs this week to raise as much as $959 million, data compiled by Bloomberg show. Gillette, Wyoming-based Cloud Peak may offer more than $550 million in shares, while Web security provider Fortinet Inc. will become the first Silicon Valley startup to go public in almost two years, the data show. U.S. IPOs have increased in November as a 62 percent rally in the Standard & Poor’s 500 Index helped spur the most American offerings in almost two years. While sellers reaped about $10 billion unloading stock since September, three deals were pulled in the past two weeks as investors suffered the worst returns on record, data compiled by Bloomberg show. Dollar General, the discount retailer controlled by KKR & Co., climbed on Nov. 13 after selling shares at the low end of the range it sought. “If the management wants to get the deal done, it’s got to concede on price in order to consummate the IPO,” said Philip Orlando , New York-based chief equity-market strategist at Federated Investors Inc., which oversees $400 billion. “That’s the tug-of-war that’s going on right now.” Orlando said he did not bid on Dollar General or any of the other U.S. IPOs so far this year. Dollar General, Rue21 Dollar General rose 8.2 percent to $22.73 on Nov. 13 after the Goodlettsville, Tennessee-based company sought as much as $23 a share for its $824 million IPO. Rue21, the Warrendale, Pennsylvania-based teen-apparel retailer, surged 28 percent to $24.30 the same day after raising about $148 million at $19 each, above the $16 to $18 the company originally sought. Ancestry.com Inc. in Provo, Utah, and Enfield, Connecticut- based STR Holdings Inc. are trading below the high end of the price range for their IPOs this month, data compiled by Bloomberg show. Chicago-based Hyatt Hotels Corp. , whose underwriters sought as much as $26, closed last week at $28.98, 16 percent higher than its IPO price of $25. HealthPort Inc. , the Alpharetta, Georgia-based provider of electronic medical-data services; Archipelago Learning Inc. , the subscription-based online education company in Dallas; and McLean, Virginia-based Global Defense Technology & Systems Inc. , which develops products including counter-terrorism intelligence for national security agencies, will join Cloud Peak and Fortinet with IPOs this week, data compiled by Bloomberg show. That’s the most IPOs in 2009 besides the week ended Sept. 25, when six American companies offered shares, the data show. China Merchants Outside of the U.S., Shenzhen-based brokerage China Merchants Securities Co. is scheduled to start trading tomorrow on the Shanghai Stock Exchange after raising 11.1 billion yuan ($1.6 billion) in the nation’s third-largest IPO this year. China Minsheng Banking Corp., which is the country’s first privately-owned lender and already trades in Shanghai, may price an IPO in Hong Kong on Nov. 19, according to a term sheet. The Beijing-based lender plans to raise as much as HK$31.54 billion ($4.07 billion) in Hong Kong’s biggest public sale of shares since April 2007, two people familiar with the plan said Nov. 8. Mitsubishi UFJ Financial Group Inc. may announce Japan’s largest secondary sale of common stock when it reports first- half earnings Nov. 18, according to analysts surveyed by Bloomberg. The Nikkei newspaper said on Nov. 14 that the Tokyo- based bank, Japan’s biggest by market value, may boost its capital by selling about 1 trillion yen ($11 billion) of shares by the end of this year. Coal Business Cloud Peak, the largest IPO this week in the U.S., is seeking to sell 30.6 million shares on Nov. 19 at between $16 and $18 each, according to regulatory filings and Bloomberg data. The company, the third-largest U.S. coal producer, is a wholly-owned unit of London-based Rio Tinto , the world’s third- biggest mining company. The sale will reduce Rio’s stake in Cloud Peak to 48 percent and the proceeds will be used to finance the acquisition of assets in Rio’s western U.S. coal business, a Nov. 9 filing showed. The company also plans to sell $600 million of senior unsecured debt. Taking into account the sale of debt and equity, Cloud Peak would have earned $1.83 per share from continuing operations in the first nine months of 2009, according to the filing. Based on the midpoint IPO price of $17, the company would be valued at 6.97 times income from continuing operations. ‘Good Assets’ Cloud Peak’s price-earnings ratio is 66 percent less than the 20.76 times estimated 2009 profits that investors currently pay for 78 coal companies with a median market value of $1.66 billion, Bloomberg data show. The company will trade on the New York Stock Exchange under the ticker CLD. “The shares are considered good assets in the longer term,” said Charles Kernot , a London-based analyst with Evolution Securities Ltd. “Coal demand is closely linked with electricity consumption. There is certainly still scope to increase when the U.S. economy recovers.” The American economy returned to growth last quarter after a yearlong contraction, expanding at a 3.5 percent pace, the Commerce Department said on Oct. 29. Peabody Energy Corp., the largest U.S. coal producer, increased its 2009 earnings forecast last month on higher prices and projected increased demand for the power-plant fuel in 2010. The St. Louis-based company’s shares trade at 25.7 times estimated 2009 profit, data compiled by Bloomberg show. Silicon Valley Fortinet, which sells security applications that integrate firewall protection, anti-virus software and related programs, on Nov. 17 will become the first Silicon Valley startup to hold an IPO since Cupertino, California-based computer-security software developer ArcSight Inc. raised $62 million in February 2008, Bloomberg data show. Sunnyvale, California-based Fortinet and its stockholders will seek to sell 12 million shares at between $9 and $11 each, according to a Nov. 2 filing. Fortinet earned 11 cents per share in the first nine months of 2009, its regulator filing showed. At the midpoint IPO price of $10 each, its reported profit implies a valuation of about 68 times earnings over a full year, Bloomberg data show. That’s more than three times the average 20.2 times estimated full-year earnings for 47 computer-software companies globally, data compiled by Bloomberg show. Initial share sales evaporated in the U.S. last year after New York-based Lehman Brothers Holdings Inc. filed for the world’s largest bankruptcy in September, spurring a credit- market freeze. The drought lasted through August this year as an average of two U.S. companies a month went public, the slowest pace since at least 1995, data compiled by Bloomberg show. AEI, Aviv The revival for listings hasn’t coincided with bigger returns. The offerings of 18 U.S. companies that went public in September and October have underperformed the S&P 500 by 0.4 percentage point on average in the first month of trading, the worst performance in Bloomberg data going back 14 years. IPOs by American companies have beaten the S&P 500 by an average 21.3 percentage points since 1995, the data show. AEI , the George Town, Cayman Islands-based former unit of Enron Corp., and Chicago-based Aviv REIT Inc., the real-estate investment trust that operates nursing homes in 21 U.S. states, postponed offerings in the past two weeks. Both companies were backed by private-equity funds. Companies that were able to complete IPOs in November have posted bigger gains. Dollar General , New York-based KKR’s last leveraged buyout before credit markets froze in August 2007, climbed in its first day of trading on Nov. 13 after selling 34.1 million shares at the low end of its range of $21 to $23. Wal-Mart Valuations The IPO gave the discount merchant a market capitalization of $7.2 billion and valued it at 26.9 times reported earnings, a 77 percent premium to Bentonville, Arkansas-based Wal-Mart Stores Inc., the world’s biggest retailer, Bloomberg data show. Dollar General’s IPO increased to $824 million after the arrangers purchased 5.12 million more shares from the company’s stakeholders. “The good news is that the economic and financial markets environment has healed sufficiently and we can bring an IPO to market now,” said Federated’s Orlando. “The bad news is that there’s still such widespread skepticism about the recovery in the economy and the sustainability of the rally in the stock market that’s keeping pressure on prices.” To contact the reporter on this story: Michael Tsang in New York at mtsang1@bloomberg.net ; Rita Nazareth in New York at rnazareth@bloomberg.net

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GlobalEnglish Appoints Seasoned Executive Talent to "The Experience Team"

October 26, 2009

“The Experience Team” Aims to Revolutionize the User’s Experience of Learning to Communicate in Business English; “The Experience Team” Consists of Visual and Interaction Designers, Language Experts, Content Creators and Many More

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Associations: Earn up to 15% Comission for "Discovering Commercial Real Estate Course"!

April 24, 2009

Learning Library, the course provider of Discovering Commercial Real Estate, designed Learning Library Inc. Affiliate Program to be the best and easiest way to provide your visitors with value added education while concurrently creating a revenue stream for your organization.

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