mind

For many people, taking time away from work and the daily hustle and bustle is difficult. We all get caught up in the whirlwind of working and taking care of those around us. Recently, I have realized more and more that in order to have creative ideas and the ability to think like a leader, I must give my brain a break. A few days ago, I was talking to a representative from a company who wants to book one of my talks on leadership. He said that he would like for me to come right after the Easter holidays because people’s minds are much more receptive to new ideas right after a holiday. Why is this? The theory is that when we slow down and give our brains a rest from the daily frenzy of activity that they normally experience, we open our minds to huge creative forces. Have you ever experienced your mind just shutting down because there was too much going on around you or you were under great stress? I actually experienced this myself during the last holiday I took. It was during a very busy period for me, so I asked my husband to monitor me and keep me away from my email. It was very difficult at first, but after a few days I started to notice that my dreams were more vivid and my mind was literally teeming with new ideas. Taking time to reflect on your life and your business is crucial. You have to give yourself that necessary time for your mind to shut off the normal stresses and worries so that you can tap into that fountain of wisdom that resides inside of your soul. Reflection should be something that you actively do, and not just some passive activity that only happens by accident. For instance, we should not save reflection time for those moments when we are sick and forced to take a day off. Doing the things you already know how to do will just leave you stagnant, so you must take that time to think and reflect over your business to cultivate new and exciting ideas. Stagnation is the first step to business death in any entrepreneur’s world. You should pursue learning every single day as a part of building your life and your business. When people think about learning, they imagine sitting in a classroom or maybe reading a book. However, another aspect of learning that often gets overlooked is assessing the cause and effect of your own actions. You should be thinking about things you have already done and what effect they have had on your business and life. This is a part of learning from your own unique experiences. So how do you get enough time to reflect? We all have moments in the day to take a few minutes to think. It might be when you are taking your morning shower, walking the dog or sitting in an airplane seat. Unfortunately, we often try to fill every space of time with checking our email or playing on our cell phone instead of sitting in silence. Learning to sit with yourself and just reflect may take some practice at first, but it will be so worth it in the end. Being reflective should be something that you strive for and even schedule into your day if necessary. Use it as an action step to success instead of just a discarded moment in time where you had nothing else to do. Don’t confuse reflection with daydreaming as reflection is using your mind in a purposeful way to examine your actions and thoughts. If we never slow down and think, how will we ever learn from past actions and possible mistakes? Aren’t we destined to repeat potentially catastrophic mistakes over and over if we never reflect on their outcome?

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Stefania Lucchetti: Why Taking Time Off Will Make You a Better Leader

My company recently began a search for two managers and set up a nifty gmail account to house the responses. In a short period of time, hundreds of resumes came pouring in. Our vice president, who wrote and posted the ad, spent hours reviewing the submittals, setting up interviews, and meeting with perspective employees. She sent me her final two candidates, neither of which was suitable. In an emotional meeting, she stated that her workload did not allow her to repeat the frustrating and time consuming process, complained about the quality of the applicants, and seemed nearly certain that one of them was a murder suspect she had seen on the television news. I offered to take over the search for the two managers. Having personally hired hundreds of people over the past 28 years, I approached the task with confidence. By the time I accessed the swelling gmail account, there were 921 responses. It was daunting to make that first click and absolutely overwhelming to consider such a large number of applicants. After my first session, a handful of resumes were saved in a folder and approximately 215 were reviewed and discarded. Hours later, I was down to 700 applicants. I found myself looking for any excuse to avoid the process completely, willing to spend time doing anything but throwing myself into the black hole of click after click on resumes that included air conditioning techs, hospital clerks, cashiers, sushi chefs and journalists. Not one included a cover letter stating why, despite their lack of related experience, they were applying for a community manager position and what special talents they could bring to my company. It was clear that a lot of clicking was going on from their end, utilizing software that allowed their resumes to be blasted to any and every job posting on the site. The old adage about throwing spaghetti against the wall and seeing what sticks came to mind. Many of the responses were barely in the form of resumes. My favorite so far is: “Worked in a high paced,large volumes of wealthy and distinguished clientel! Professional attititude and conduct is what i am all about, I work very hard and thoroughly ,i am an efficiency expert!I am creatative ,outgoing very articulate, a team player!” Finally I went to my folder and selected one candidate and dialed his number. He was overqualified for the job but his resume was beautifully done and his vast experience was at least indirectly related to our industry. We spoke on the phone for nearly 40 minutes and he was an impressive candidate. I reiterated, as was stated in the ad, that it was an entry level management position with tremendous potential for rapid growth within the company. While I knew he was overqualified, we would have to both agree to take a chance on the other and see if we were a good match. He said he had enjoyed every minute of our discussion and we scheduled an interview at my office. I recklessly stopped looking at the resumes after that, feeling confident I had found my manager. During the interview, I offered the job at the high end of the salary range posted in the ad to which he had responded. He seemed shocked at the number and it completely changed the tone of the interview. It suddenly dawned on me that he had no idea which job he was applying for because he had forwarded his resume so many times by repeated box clicking. For a moment I drifted off in my mind to the days when resumes were received in the US mail with beautifully drafted cover letters and crisp, well organized resumes for consideration or dropped off in person by people dressed in business clothes with briefcases or leather notebooks under their arms. A good response was maybe 30 applicants with direct experience and the hard part was which qualified candidate was the best fit. He asked if he could think about it overnight and promised to get back to me this morning. I think it’s even money as to whether he can even imagine coming to work for that kind of money when he made so much more in a position that no longer exists in today’s economy. All I know is that it seems backwards to me that the employer has to do all the work in the hiring process and the job seekers have only to click, click, click to circulate their resumes anywhere and everywhere, sometimes without even reading the entire job description. It dilutes the process for both sides which is a real shame with unemployment being what it is today. I honestly feel that I would seriously considered any applicant, literally, who takes the time to write a personalized cover letter to my job posting showing at least minimal interest in my needs. But so far, not one resume has included such a letter. What seems perfectly clear to me is that resumes flying around internet space does not a legitimate job search make. A small effort to make yourself stand out to an employer would be worth it. And don’t worry, you won’t have to leave your computer to do it.

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Trish Kinney: Job Search Technology Not User Friendly to Employers

Robert Lenzner: The Next Bubble May Be Bonds, Stocks, Commodities, China

February 16, 2011

The prime example of a bubble that really hurt was the parabolic ascent of the NASDAQ Composite Index from a rational level of 2200 in early 1999 to the ridiculously irrational 5000 15 months later. That was vertical mania by investors out of their mind. By the end of 2002 the value of these mostly technology issues had collapsed in panic selling that was more extreme than the buying. That was a bubble worth trillions popping. So, too, was the mania in housing, where all reasonable expectations were obliterated by leverage upon leverage in mortgage-backed securities and derivative contracts. This bubble was a systematic and dangerous departure from economic fundamentals into the chaos of evaporating home prices.. We are still suffering four years later from that extinguishment of household wealth — a massive damaging loss for ordinary Americans quite soon after the Nasdaq stock market bubble. Get the idea? Bubbles are serious when they are massive. The rule for spotting bubbles before they destroy you, says Harvard economist Ken Rogoff, is to “look for large rapid surges in leverage and asset prices, surges that can suddenly implode if confidence fades.” By this measure, then, the deterioration in Treasury bond prices, in tax-free muni bond prices and fright from the anxiety about some European sovereign bonds, like Greece and Portugal, are more signs of a rationally-proceeding bear market than a panicky bubble. At least so far. Orderly retreats are not bubbles by my standard. Same with gold, where speculation in futures contracts have been substantially reduced (lots of leverage in futures contracts) while bullion prices are trading in a fairly boring range, since confidence in the gold bubble has eased. If gold were a bubble, it wouldn’t matter what the dollar was doing. Investors would just be blown away with the urge to buy gold. Long-term gold investors believe this mania will be triggered by a sudden aversion to dollars, a plunge in their value — and a corresponding spike to unrealistic levels for gold. They will all be trying to get out at the same time. Good luck. Commodities are a better candidate for a bubble, as we had one in the summer of 2008 when oil popped at $147 and fell unmercifully, taking with it some food and metals prices. Since then oil has rebounded by 21 percent, food by 35 percent, copper by 108 percent, gold by 73 percent and silver a pretty bubbly 222 percent. It was, of course, George Soros who called gold the ” ultimate bubble ” when it was selling for about $1,000 an ounce. Since then, we have had plenty of volatility in commodity prices and a generally accepted opinion that the demand from emerging market nations would push prices ever higher. What could pop the bubble would be China’s failure to restrain inflation and its subsequent hard landing. The China bubble clan is watching to see if the People’s Bank of China fails to prevent the bubble, in the same manner as the Federal Reserve failed to restrain the housing bubble in the US by its too massive monetary easing and low interest rates. Ignoring asset bubbles “is a very painful way to show your disdain for macro concepts and a blind devotion to your central skill for stock picking,” says Jeremy Grantham, founder of GMO, the highly reputed Boston investment manager. Grantham “unabashedly” worships bubbles, reckoning it is absolutely mandatory to identify “hugely mispriced major sectors or asset classes among equities.” He suggests that short-term interest rates should remain low for 8 more months, until say August or September, in his Quarterly Letter of January 2011. The signal for an equity bubble would be the S&P 500 index rising to 1500 and rising short term interest rates. “I still don’t understand how the U.S. could have massive numbers of unused labor and industrial capacity yet still have peak profit margins. This has never happened before.” The real quandry, my friends is: When does an overpriced market become a bubble? After all the investors shifting out of Treasuries into common stocks finally rebalance their portfolios, only to get killed again?

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Beth A. Brooke: What’s the Difference?

January 28, 2011

Kudos to the World Economic Forum (WEF). Big changes usually begin with small steps and the WEF continues to step forward. A new WEF policy this year required the Forum’s 100 Strategic Partners to select at least one female executive among the five delegates they sent to Davos. This simple action more than doubled the participation of women executives among the Strategic Partners. Women were still few and far between in Davos, but it was both symbolic and an important step forward. I have been a WEF delegate for my organization, Ernst & Young, for five years. It was gratifying to participate with friendly faces that brought different perspectives to this important annual gathering. My initial impression when I saw the participant list — wow, I knew nearly all of the women! These are highly regarded, high-level women leaders. Why hadn’t they been at Davos before? I guess it shouldn’t be too surprising. There is a paucity of women CEOs, board members and policymakers. Progress around women’s advancement has been moving at a glacial pace in all countries. The White House Project Report: Benchmarking Women’s Leadership shows that women hold a static 18% in the leadership ranks across ten sectors of the US economy, despite their record participation in the US workforce. Another example: The latest statistics from Catalyst on the percentage of women on boards and in leadership concur that the numbers have been virtually stagnant over the last five years. Women are still less than 3% of Fortune 500 CEOs, 15% of boards, and only 20% of WEF attendees. WEF has been trying. They formed a gender parity group with 50 men and 50 women. They issue the annual Global Gender Gap Report. They are shooting for 40% women in their Young Global Leaders program. After all these steps failed to produce the desired results, WEF took this next step with the policy this year. Without a little nudge, it’s easy to gravitate towards colleagues and leaders who think, look, and act like we do. Unconscious bias on the part of those in power is undoubtedly behind the glacial pace of change. (In fact, I’ve found this same dynamic to be true in discussions of women’s advancement initiatives — it’s too often women only talking to other women about what needs to change.) With WEF’s new policy, suddenly, women who arguably should have already been a part of the Davos scene were actually there this year. And there was no doubt in my mind that having access to the incredible network of corporate, political and civil society global leaders — these women would make the most of it. They contributed positively and differently to the dialogue, to the benefit of the companies they represent and to the broader public interest. Having said that, there were still far too few women on the dais and on the panels debating the serious issues facing our global economy. The fundamental question for each of us when it comes to women’s advancement — and more inclusive leadership in general — is whether we believe there is still a reason to “push.” Is there really a benefit? Is there something to be gained by aggressively engaging diverse perspectives? I believe the answer is yes — we still need to push — for two reasons. First, there is undeniable proof that performance and outcomes will be better. Second, I have personally experienced the benefits of diversity in action. There is a tremendous volume of research, conducted by both the private and public sector that having more diversity on corporate boards, for example, results in better financial performance and corporate governance. Research has also proven that well-led diverse groups are better at problem solving and homogenous teams run the risk of “groupthink.” Today, there is an even more compelling reason to involve more women leaders. Women, according to a study by Booz & Company, are an “emerging market” as they become economically empowered around the world. They are “the third billion”, consumers, employees, leaders, or entrepreneurs, only behind China and India. Who would ignore that size of emerging market? Who would exclude India or China from Davos or fail to evaluate investments in women as they consider investments in other emerging markets? Having access to and leveraging the potential of half of the global talent pool is vital to economic progress around the world – individuals, families, corporations, and whole societies benefit. The potential ROI is undeniable. Putting the research aside, I have countless examples throughout my more than 30 year career of meetings in which I’ve been the lone female voice. Often, my voice was dismissed, and I know I speak for all women leaders when I say that. On the flip side, I’ve been in meetings where there was a critical mass of diverse perspectives, and the conversations changed: tough decisions were made, but only after incorporating multiple and varying viewpoints and perspectives. After many years of experience, I can vouch for the fact that a healthy dose of difference, even dissent, produces better conversations and results. At a time when the global problems we face are more complex than ever, we can no longer stay in the comfort zone of the status quo — we must proactively seek to include diverse perspectives by setting goals and taking action. We need to go beyond mentoring to sponsor and appoint leaders who don’t think, look, or act like we do. In short, we need to push. This year, having more women in Davos was important but not a tipping point; the numbers are still too few. But things changed. I spoke with many leaders who found the different conversations and the new networking refreshing. They found, like I have often found, that when there is a lot of “different” going on — good things happen. So thanks to the WEF for using your platform to make a difference. Keep pushing.

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Dan Dorfman: Big Gold Pop Apt to Follow Gold Drop

January 20, 2011

Even Superman has his bad days. We saw that last Sunday when the New England Patriots, widely viewed as the Superman of football, were beaten by the underdog New York Jets. We saw it again in recent months when gold, the investment arena’s Superman, switched from the man of steel to a powder puff after racking up 10 straight years of gains (30% last year) during which it shot up more than six fold from $228 an ounce in 2001 to a recent all-time high in early December of $1,432.50. But since then, the yellow metal, which is looking quite toppy,has backtracked to around $1,350. This decline, though hardly awesome, has led to a series of warnings, such as “the gold bubble is about to burst” and “a collapse in gold is imminent.” One of the country’s dogged trackers of precious metals, a skilled market timer who warned of the recent gold selloff, is online investment adviser, Mark Leibovit, editor of the VR Gold Letter in Sedona, AZ. His latest thoughts: More gold weakness could be in the works into March which might knock down the price 10% to 25% from its recent high (which raises the prospects of a possible drop to as low as roughly $1,070). But after the gold drop, he sees a likely gold pop. The metal, as Leibovit sees it, has to overcome the lack of strong upside volume and the recent resistance to re-establish its short-term uptrend. As a result, he’s sitting on the sidelines insofar as his trading position is concerned. “We always run the risk of a shakeout and where and when it ends is anybody’s guess,” he says. Famed global commodities investor Jim Rogers is also hoisting warning flags, noting that gold is overdue for a rest and is likely headed lower over the short run. Shortly after gold crossed $1,000 an ounce in September of 2009, Leibovit made what I thought was an off-the-wall forecast: “Gold will never again trade below $1,000 an ounce in our lifetime!” he told me. Since the fluctuating metal is on a constant see-saw, how, I wondered, could he be so cocksure about the stability of such a volatile investment? Also in the back of my mind was what George Soros once told me over breakfast many years ago — namely, “owning gold is like playing poker” and who about a year ago described the metal as “the ultimate asset bubble.” Nonetheless, Leibovit is sticking to his guns about his bold forecast. “The wind is at gold’s back,” he says. “We’re in a big 20-year up cycle that has another 10 years to go.” He also views the recent drop in gold as a gift — an opportunity to buy the metal cheaper. Although he holds out the possibility of a near-term drop in gold to around $1,070, he thinks a more realistic low during this period is between $1,250 and $1,300. By year-end, he figures the metal will be trading at a new high of around $1,600, on the way a few years out to between $2,000 and $3,000. He’s also a bull on silver, which he sees rising from its current price of $28.75 to $36 by the end of 2011. Adding to gold’s allure at this juncture, Leibovit points out, are a bevy of worries and demand factors… Chief among them: — Continued quesions about the longevity of the euro. — A near-certain resumption of a sizable decline in the dollar, which Leibovit argues is “terminal over the long term,” in large measure reflecting $80 trillion of funded and unfunded debt that will never be repaid. — The inevitability of higher inflation stemming from 24/7 money printing around the globe and ballooning commodity prices. — Increasing global demand for gold, notably from China and India. — America’s loss of worldwide leadership as the baton is being passed to China, which is in the process of strengthening its military. A cold war between the U.S. and China is inevitable, Leibovit believes. His favorite gold investment is the Central Fund of Canada, which holds gold and silver bullion. He also likes Agnico Gold mines Ltd., Market Vectors Junior Gold Miners ETF and Northern Dynasty. Leibovit’s bottom line on the metal: Don’t let the bubble talk or the recent weakness scare you away. It’s still the best financial bullet vest around because the fundamentals remain so positive that gold in the long run still looks penthouse bound. In brief, gold, looking ahead, still looks golden. What do you think? E-mail me at Dandordan@aol.com.

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Anna Cuevas: Hope for Homeowners, Says HAMP

January 12, 2011

Meet Harry. Harry is a professional visual artist in business for himself, and for many years he has owned his home for quite some time as well. Harry did not buy above his means. His area has a high cost of living but Harry had a thriving business, in fact he has even done freelance work for many big corporations when the economy was doing better and more money was in their budgets. When the mortgage meltdown began Harry did not even think it would affect him, but it really did. Little did he know that he was about to embark on one of the most difficult journeys of his life, the fight to save his family home. When the his customers began to cut back, Harry’s income began to take a big hit. Harry was a very responsible family man and the thought of not being able to meet his obligation tore him up inside. The stress began to affect his concentration on developing new business, and even his health began to deteriorate as he could not even sleep at night. Harry began to worry day and night about what to do about his bills and his mortgage. How would he ever get out of this downward spiral. He decided to apply for HAMP and what he thought was going to be a helpful situation put him deeper and deeper in the hole and made him almost paralyzed in the fear of potentially losing his home. The anguish he felt was almost unbearable. He went to an agency for assistance and yet again he was denied and no one really understood why. The problem was in not understanding his income as a self employed borrower , knowing where he could begin to make changes to his bottom line, and lastly, how the bank would view his application. In a time where businesses were cutting back Harry also needed to revisit his company’s budget and outgoing expenses. He tried again and reapplied on his own after that and was denied again. Harry quickly realized in the words of Albert Einstein that “the definition of insanity is doing the same thing over and over again and expecting different results.” Something had to change, or Harry would lose everything he has worked so hard for. When desperate times call for desperate measures the logical steps of lowering expenses and finding ways to increase profit are not always crystal clear. It is especially difficult to focus on taking the right action when your thoughts are frozen in anxiety and despair. It took some time for Harry to get himself back on track and regroup. But once he had clear goals and targets he needed to reach he was able to execute his plan and strive for the changes he had to make in his business model to save his home. Next he realized he did not understand the program he was applying for, so he began to empower himself with information and he knew exactly where his financial package stood in the eyes of the lender before he sent in his package to Bank of America this forth and hopefully final time. He began to meditate, get closer to God and think and act positive, determined, focused and with a real knowing that he would succeed and would not give up until he saved his home. Unfortunately, the resubmission of his HAMP application was initially met with resistance and he could not get anyone to see the month and months of work Harry had done to make changes to his business finances as they kept reverting to the numbers he had submitted in late 2009 versus taking into account the great changes Harry had strived so hard to make in 2010. He had to put together some escalation letters, be persistent in his endeavor to succeed, and not take no for an answer. Harry finally got someone to listen to his request and his new HAMP application was finally accurately reviewed. Less than one month later, Harry was approved for his affordable and permanent loan modification. Whatever the mind of man can conceive and believe, it can achieve. Napoleon Hill Now Harry and his family can smile for the camera and say HAMP! Harry saved his home and he also learned some valuable lessons in perseverance, resilience and self advocacy, not to mention the power of positive thinking to improve all aspects of your life. Harry is on the road to recovery from the downward spiral of the economy he fell victim to. Things are really looking up for Harry and his family. Harry now knows that there is a light at the end of the tunnel and you have to take a step back and out of your current personal drama to find the path that leads you out, then find the courage within to take action and devise a clear plan. It may take some time, focus and vision but there is a way to get through the hard times. Be your own best advocate, the only way you can do that is to get the information you need to so that you are empowered when you are trying to save your home. To think for yourself you must question authority. The days of just accepting the answer you get are over, you must be proactive on your own behalf, period. **** Anna Cuevas is an invited blogger on The Huffington Post, author of several soon to be published books including “Fight for Your Dreams” with Bestselling author, Les Brown . Anna is the Founder of www.askaloanmodguru.com a blog dedicated to empowering homeowners with free information they need to confidently apply for a loan modification and also providing the latest Do It Yourself loan modification tools to Save Your Home. Request your free copy of “Dirty Little Loan Modification Secrets You Must Know” along with free bonus materials that take the guess work out of the loan modification process to stop your foreclosure dead in it’s tracks.

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Tony Hsieh: Zappos Founder: Why I Walked Away From Big Money At Microsoft

December 13, 2010

From Delivering Happiness: A Path to Passion, Profits and Purpose by Tony Hsieh. A bet is a bet. If I lose a bet, I always pay up. On graduation day in college, my friends made a bet with me. They bet that I would become a millionaire within 10 years, and if it happened, then we would all go on a cruise together, and I would pay for everyone’s trip. If it didn’t happen, then we would still go on a cruise together, but they would pool together and pay for my trip. To me, it seemed like a win-win situation: either I would be a millionaire or I would get a free cruise. Either way, I would be happy, so agreed to the bet. It was early 1999, and we all flew to Florida to take a three-day cruise to the Bahamas. I decided to invite some of my other friends as well, so we ended up with a group of about 15 people. I had never been on a cruise before, so I was pretty amazed at how big the ship was. There was a nightclub, ten bars, swimming pools, and five all-you-can-eat restaurants. We had a great time drinking, eating, partying, and then drinking, eating, and partying some more. It was like a mini college reunion, without all the boring parts. We all decided to go to the nightclub on the final night of the cruise to drink and dance the night away. In the eyes of all my friends on the cruise, I was everything that they thought defined success and happiness. My friends commented that I seemed more self-confident and congratulated me on selling the company to Microsoft. (Tony Hsieh sold LinkExchange , a web-based advertising company, to Microsoft in 1998 for a $265M.) At 1:00 AM, the DJ announced that it was last call, and that the bar and club would be shutting down soon. As everyone headed to the bar to get one last drink before the night was over, I stood by myself for a moment to avoid the rush and to take in the moment. If someone had told me four years ago that I would be a millionaire and on a cruise ship celebrating, I would not have believed it. Yet, as the drinks flowed, the music pulsated, and friends cheered and toasted one another, a nagging voice in the back of my mind repeatedly brought up the same questions that had been there ever since the silent walk with Sanjay back to the office the day the Microsoft deal closed: Now what? What’s next? And then there were the follow-up questions: What is success? What is happiness? What am I working toward? I still didn’t have the answers. So I went to the bar, ordered a shot of vodka, and clinked glasses with Sanjay. Figuring out the answers could wait until later. After the cruise, I felt like I was on autopilot: waking up late, making an appearance at the office for a few hours and checking my e-mail, then heading home early. Every once in a while, I’d skip going to the office altogether. I had a lot of free time and I didn’t know what to do with it. So I had a lot of time to think. I’d already bought all the things I wanted: a place to live, a big-screen TV, a computer, and a home theater system. I started going to Vegas every other weekend to play poker. I wasn’t playing for the money. It was about the challenge of figuring out how to beat the game. Poker is the only casino game where you’re playing against other players instead of the house, so as long as you’re better than the average player at your table, you actually can win in the long run. But most of my free time was spent just being introspective and thinking. I didn’t need more money, so what was it good for? I wasn’t spending the money I already had. So why was I staying at Microsoft, vesting in peace, trying to get more of it? I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized that building stuff and being creative and inventive made me happy. Connecting with a friend and talking through the entire night until the sun rose made me happy. Trick-or-treating in middle school with a group of my closest friends made me happy. Eating a baked potato after a swim meet made me happy. Pickles made me happy. (Although for that one, I’m still unclear why. I think it’s just because they are obviously delicious and I enjoy saying “pickles.”) I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life. I thought about how I enjoyed creating, building, and doing stuff that I was passionate about. And there was so much opportunity to create and build stuff, especially with the Internet still exploding, and not enough time to pursue every idea out there. And yet here I was, wasting my time, wasting my life, so that I could make more money even though I had all the money I ever needed for the rest of my life. A lot was going to change about the world. We were on the eve of not only a new century, but a new millennium. The world was about to change in a dramatic way, and I was about to miss out on it so that I could make even more money when I already had all the money I would ever need. And then I stopped thinking to myself and started talking to myself: “There will never be another 1999. What are you going to do about it?” I already knew the answer. In that moment, I had chosen to be true to myself and walk away from the all the money that was keeping me at Microsoft. A few days later, I went to the office, sent my good-bye e-mail to the company, and walked out the door. I didn’t know exactly what I was going to do, but I knew what I wasn’t going to do. I wasn’t going to sit around letting my life and the world pass me by. People thought I was crazy for giving up all that money. And yes, making that decision was scary, but in a good way. I didn’t realize it at the time, but it was a turning point for me in my life. I had decided to stop chasing the money, and start chasing the passion. I was ready for the next chapter in my life.

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Anthony Tjan: Dear Entrepreneur, Avoid First-Impression Mistakes

November 29, 2010

Poor first impressions are avoidable. I’m amazed by some of the really unfortunate mistakes that people make during important first meetings, whether it’s a job interview, an important pitch, or other high stakes first-time business encounters. The secret to avoiding these mistakes is to spend time preparing before the meeting. In today’s hyper-connected world, there’s no excuse for not learning as much as possible about whom you are meeting and their company. It’s the basic mental training you need to do before “game day.” And yet people don’t do it enough. If people prepped as much for an important business meeting as they did for a first date, there would be a lot more business success stories. Last week, I was conducting interviews for a position in our firm. I asked a candidate which of our portfolio companies he liked the best, and he could not remember the name of a single company. Another candidate came in and thought we were an advertising company (we are a venture capital firm). And it’s not just job seekers. Many entrepreneurs come to pitch ideas without studying in greater detail the backgrounds of the partners with whom they were meeting. It was easy to tell that, at most, they took a quick scan of our website prior, but didn’t spend enough time there, or didn’t focus on the right parts. Here are some common sense things to do before any meeting: Start with the company website and Google the person you are meeting. On the company website, I look up the person’s bio but I also Google the person to get other bios or profiles on the person. With the person’s bio in hand, you should lock in your mind the following facts: where they grew up, where they last worked, and where they went to school. As stupid as it sounds, make sure it is the bio of the person you are meeting; there are a lot of Chris Smith’s out there and sometimes they even work within the same company! Find an online image of the person. It is always more comfortable (not to mention easier to spot the person) when you know what he or she looks like before the meeting. I cannot tell you the psychology behind this, but I believe that the more unknowns you eliminate before a meeting, the less anxiety you’ll have in the actual meeting. When I have seen the person’s face, I go into a meeting feeling like I have met the person before and am more at ease. This is also helpful to do for phone calls. I remember once preparing for a call with a well known CEO of a Fortune 100 company, seeing his friendly face online ahead of time relaxed me. Get the latest news or analysis on the company. For a public company, I’ll get the latest analyst report and look up the recent stock trading price and trends. It’s funny how people seem to be happier when their stock is on the rise. For private companies, I look to see if bloggers or sites such as TechCrunch have mentioned them. Finally, I do a quick scan of their profile on compete.com (or alexa.com) to get a snapshot of their traffic trend. If you are short on time, just make sure you can fill in the following blanks: “The company I am seeing does/makes _________ and it is different because _________.” Find out who is connected to the person or firm you are meeting and talk to them . Someone once said to me that, in the VC world, the best way to get a good first meeting is to be introduced to the firm. With Facebook, LinkedIn, and online school and work alumni databases, you have a pretty good shot at speaking to someone to get color on just about anyone or any company. Find someone familiar with that person or company, and ask him or her to share as much background as possible. Go in knowing your top objectives for the meeting and the top one to two questions you would like answered. I loved it when a serial entrepreneur with whom I had a meeting said right off the bat, “What do you hope to accomplish with this meeting?” I welcomed the directness. With your top objectives and top questions in mind, also understand the expected time frame of the meeting. Know this information but don’t show off. One of the dangers of doing even a little background research is that you can come across as obsequious, i.e. a suck up. One of my partners has a great line — act stupid, win smart. Be armed with the data so that you can answer or direct the conversation appropriately; your goal is not to demonstrate what you know of the person or company but what you had in mind when you first set up the meeting. This article first appeared on Harvard Business Publishing on November 23, 2010.

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Michael Pento: Does the Fed Create Money?

November 23, 2010

Certain deflationists have recently gone on record saying that the increase in the Fed’s balance sheet is meaningless with regard to creating inflation because our central bank can’t print money, it can only create bank reserves. The problem with their view is that it both disregards the definition of money and ignores the process of creating bank reserves. Money is commonly defined as “a medium that can be exchanged for goods and services and is used as a measure of their values on the market, including among its forms a commodity such as gold, an officially issued coin or note, or a deposit in a checking account or other readily liquefiable account.” The Fed creates a “readily liquefiable account” when creating excess bank reserves, so it is also creating money. Since inflation is properly defined as an increase in the money supply, the Fed unquestionably creates both money and inflation when it creates reserves. The deflationists’ error is to suppose that because the amount of currency has not grown, the money supply hasn’t grown. But the Fed never creates currency — all the printing is handled by Treasury; instead, it creates bank deposits which are held at the Fed. In ignoring this “base money,” the deflationists make no distinction between having the Fed’s balance sheet at $800 billion or $3 trillion. Doing so is a huge mistake for both making investment decisions and predicting asset price levels. In short, for deflationists to be correct, they must contend that only money which is currently in circulation can be considered inflationary, i.e. lead to rising prices. Therefore, they must also believe that all increases in demand and time deposits should not be included in the money supply and should not be considered inflationary. This isn’t just wrong, it’s grossly wrong. Not only do the Fed’s monetary additions increase the money supply, but the effect can be vastly multiplied through the fractional reserve system. Also, the process of creating bank reserves always first involves the purchase of an asset by the central bank. The Fed issues electronic credits to banks in exchange for bank assets, including Treasuries. Its purchases drive up the demand for those assets, bringing about rising prices. In fact, Bernanke has clearly stated that the purpose of his “quantitative easing” program is to raise the rate of inflation, which in his mind is too low. What the Fed is accomplishing is a reduction in the purchasing power of the US dollar. It creates inflation by vastly increasing the money supply and thus, lowers the confidence of those holding the greenback. If international confidence in the dollar is shaken, most dollar-based asset prices will increase — with the exception of US debt. Deflationists also ignore the rise in prices that is occurring because of the potential insolvency of the US government. It is not dissimilar to what happened to Enron shares. Once the accounting scandal broke, the purchasing power of Enron shares plummeted. It was not because of an increase in the number of shares outstanding, but because of an epiphany on the part of investors that the company was totally bankrupt. Logically, shares representing a stake in a doomed company lost all of their value. Likewise, aggregate prices will soar if global investors lose confidence in the dollar due to the realization that the US is incapable of servicing its debt. Whatever the deflationists may claim about the money supply, the objective indicators are not looking good for Uncle Sam. The dollar’s decline is abundantly evident when compared to gold, commodity prices, other currencies, real estate, and the list goes on. The national debt now stands at over $13.7 trillion, some 94% of GDP. Either due to an insolvent currency backed by a bankrupt nation or because of the Federal Reserve’s endless money printing, I have no doubt that the deflationists have it completely wrong. Michael Pento is the Senior Economist for Euro Pacific Capital

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JPMorgan Internal Document Predicts ‘Gridlocked’ Congress ‘Without Any Landmark Legislation’

November 9, 2010

The financial titan JPMorgan Chase is betting on the next congressional session to be historic in its lack of productivity, according to a leaked internal document. On Tuesday, the money-in-politics research group Center for Responsive Politics published a document from JPMorgan’s government affairs office that gives some interesting hints as to how Wall Street views the fallout of last week’s elections. The viewpoint is bleak. “[T]he 112th Congress could be remembered as a gridlocked one without any landmark legislation,” the document’s author writes. In the House, Republicans will likely hail their wave of support as a mandate from voters to reject the comprehensive reform measures that passed over the past two years. House Republicans will look to pass a series of spending cuts, tax cuts and repeal measures — to create a distinct alternative in the mind of the electorate from the administration and reinforce their image as the party of fiscal restraint. The Senate will likely be gridlocked on nearly every substantive policy issue, unable to move legislation under the rules of the body that require 60 votes to move forward procedurally on controversial issues. The tense partisan battle will ensure a series of cloture votes and procedural motions meant to make the opposing party take difficult political votes. jpmdoc On the specific items, JPMorgan seems ready for nasty partisan fights, though in several instances they foresee areas of agreement between the two parties. On the issue of extending the Bush tax cuts, for instance, the firm predicts a “one-year extension… for all filers” to pass during the lame-duck session, though the author goes on to note that the lawmaker responsible for corralling the votes in the Senate — Sen. Max Baucus (D-Mont.) — will have a difficult task owing to Sen. Orrin Hatch’s (B-Utah) growing concern over a primary challenge in 2012. The firm also expects the Republicans to attempt to de-fund health care reform (not a surprise) as well as financial regulatory reform (more of a surprise). The latter will be done, the author predicts, by using “the appropriations process to slow implementation of Dodd-Frank by underfunding the new federal agency staff needed to get those programs off the ground.” The entire document is worth a read if, for nothing else, because it offers a rare insight into how the financial community views the drama unfolding in our nation’s capital. It’s impossible to know whether the sentiments expressed by JPMorgan’s government affairs arm are based on simple observation or insider knowledge. Mostly, they are fairly obvious and carefully worded takes on the major policy debates. But what’s telling is that for all of the talk about Wall Street wanting certainty in Washington, at least one major firm seems resigned to a legislative process that’s even more difficult to predict as it moves forward.

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Steve Clemons: Lawrence Summers Needs to Retool his Wall Street Tilt

November 1, 2010

When Senator Jeff Bingaman was working diligently in the mid-1990s to get not only the White House but also Republican and Democratic Senators and House Members to focus on the large scale, structural deficits that were building between the United States on one hand and Japan and China on the other, he tasked his team with smartening up on what leading economists of the day were saying about global imbalances but also about the dynamics of a turbo-charged, stock churning equities market. Not only were policy makers on the whole not paying attention to trade and current account deficits, they were also ignoring the impact of hot, impatient money on the domestic sector. Bingaman, via his staff including yours truly and his then chief of staff Patrick von Bargen, began quoting economists Joseph Stiglitz and Lawrence Summers on their groundbreaking, compelling work on financial equities transaction taxes — minor taxes on major equities churning that could both help promote longer term decisions in the equities markets but which also could generate revenue to fund portable educational benefits for workers and investments in high tech R&D. Stiglitz and Summers both felt that such taxes would not only not hurt markets but could help prevent excesses. I remember getting a phone call from an Assistant Secretary of Treasury on some of Jeff Bingaman’s quotes of then Deputy Secretary of the Treasury Lawrence Summers and was told “Dr. Summers changed his mind on those excise taxes when he joined the Treasury Department.” Lawrence Summers has largely been a Wall Street-tilting force ever since. And today in the Washington Post , Summers is again referenced as now opposing taxes on various financial transactions as a way to possibly generate revenue to work on global climate change challenges. One friend wrote to me and said “once bought by the financial industry, always bought.” The report : A new dispute could flare up at the end of the week, when an international task force charged with showing how rich nations can mobilize $100 billion by 2020 for climate assistance will outline options for generating that money. Lawrence H. Summers, who chairs the White House National Economic Council, has served in the group and questioned some of the proposals, including imposing a new fee on some financial transactions. Perhaps there is more to this story than we are getting — and perhaps the particular framework for taxation in this case is a bad one. But what we aren’t getting to see much of is the Lawrence Summers who recognizes that reforms and change are needed in an economy that over-kowtows to the financial sector. Summers, no matter what some critics say, is a formidable intellectual heavyweight on economics policy — and will continue to be, long after he leaves the White House. However, he needs to retool. Films like Charles Ferguson’s Inside Job and important chronicles of DC-NY financial sector structural corruption with Summers as a lead protagonist like Michael Hirsh’s Capital Offense: How Washington’s Wise Men Turned America’s Future Over to Wall Street are going to define him if he doesn’t begin to recognize what George Soros, Joseph Stiglitz, Nouriel Roubini, and others have long understood — that this country will be ruined by further obsequiousness to “market fundamentalism.” Summers needs to get on the side where he can get back to what he believed ‘before’ he joined the Department of Treasury. — Steve Clemons publishes the popular political blog, The Washington Note . Clemons can be followed on Twitter @SCClemons

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David Callahan: Crime Pays: The SEC’s Slap on the Wrist for Angelo Mozilo

October 17, 2010

Let’s say a business leader makes hundreds of millions of dollars through criminal practices that end up wiping out the wealth of myriad homeowners and contributing to the biggest economic crisis in 70 years. Then, as punishment, he is forced to fork over $67.5 million — and yet faces no prison time. Has justice been done? Well, if you listen to the SEC — and plenty of media commentators, too — the settlement just reached with former Countrywide CEO Angelo Mozilo was tough stuff. It was reportedly among the largest fines ever imposed on an individual by the SEC. To be sure, $67.5 million is big money. Except in comparison to the fortune that Mozilo made presiding over one of the shadiest mortgage firms of all time — reportedly a half billion dollars. Time magazine didn’t just name Mozilo one of the “25 people to blame for the financial crisis,” it put him on the top of the list. Countrywide has been sued by nearly a dozen state attorney generals for its predatory lending practices. The company, now owned by Bank of America, has also been hit by a blizzard of other suits. One reason that Mozilo got away with so much is that he effectively bribed numerous regulators and lawmakers, of both parties, with dirt cheap mortgages through his so-called “Friends of Angelo” program. Ultimately, Mozilo wasn’t even nailed for his mortgage practices. They SEC got him for insider trading and securities fraud, alleging that Mozilo unloaded Countrywide’s stock on unwitting investors as the company began to tank — all the while saying that everything was fine. As is common in these cases, Mozilo did not acknowledge any wrongdoing as part his settlement with the government. That outcome is reminiscent of how the corrupt financial analysts, Jack Grubman and Henry Blodget, were let off the hook. Both settled with regulators after playing key roles in the dotcom scandals of the 1990s. When those settlements were reached, many observers predicted — myself included — that the absence of any personal punishment for the analysts would encourage future greed and lawlessness. Now the cycle is being repeated. It is hard to see how the Mozilo settlement will deter future wrongdoing. Indeed, it could have the contrary effect. If you can make a great fortune behaving badly, get busted, and still end up with most of that future, then you’ve come out way ahead. At least in financial terms. In defense of the SEC, complex white-collar cases can be difficult to win at trial. Especially when the defendant can spend limitless amounts of money on the best legal team. And that truth, too, is well known among well-heeled criminals. So in the end, here’s the calculus that might run through the mind of an executive considering breaking the law in order to make a huge fortune: First, they probably will never get investigated. But if they do get investigated, they probably will never go to trial. But if their case does come to court, they stand a decent chance of winning by hiring superior legal firepower. And even if they lose in court, their sentence may be short and they may still end up very wealthy. (See: Michael Milken). None of this is to say that Angelo Mozilo doesn’t have regrets. Like many central figures in big financial scandals, he doesn’t seem like an especially bad guy. He grew up the son of a butcher and worked his way to the top of the mortgage business over many years. His intentions seemed noble at earlier points in his career, as he talked about making homes more affordable to low-income Americans. Mozilo also raised questions about Countrywide’s practices. As the New York Times describes, In its complaint, the S.E.C. cited a series of e-mails written by Mr. Mozilo starting in 2006 that decried some of Countrywide’s lending practices even as the company’s executives publicly boasted about its high-quality loans. “In all my years in the business, I have never seen a more toxic product,” Mr. Mozilo wrote in an April 17, 2006, e-mail to Mr. Sambol [his chief financial officer], referring to loans that allowed borrowers with poor credit histories to buy homes without putting any money down. Mr. Mozilo also warned his colleagues about the dangers of a popular type of adjustable-rate mortgage that let borrowers pay a fraction of the typical monthly charge. In an April 2006 e-mail, Mr. Mozilo wrote that he had “personally observed a serious lack of compliance within our origination system as it relates to documentation and generally a deterioration in the quality of loans originated.” And yet Mozilo let Countrywide’s subprime mortgage machine march on — ultimately to disaster. Mozilo’s story is yet more testimony to the seductive power of big money in an age of lax regulation. It would be nice to think that this age has come to a close. But Mozilo’s light punishment, with the clear message that crime pays, will help ensure that is not the case.

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Emily Dubner: Baking For Good Founder: Talk To As Many People As You Can

October 16, 2010

When I first began developing the idea for Baking for Good , I figured the path to building my startup was simple. I’d quit my job, wrap myself in a little cocoon for a few months, toiling away and eating salad, and then emerge as a beautiful entrepreneurial butterfly, delivering brownies and cookies to friends and family in times of sadness or celebration. But that’s not how it worked out in the end. Early on, I ignored the advice of some older, wiser people who encouraged me to speak with as many people as I could. Instead, I dove in and started to develop the concept in relative isolation. I drafted business plans, sketched website frameworks, and edited recipes while planted in my seat on a 5-hour flight or alone at a hotel room desk late at night (at the time, I was traveling to Seattle every week for my consulting firm.) All of the decisions I made, I made independently. I decided it would be quickest and most cost- effective to outsource the web development to a firm in India. Ten minutes later, I submitted a request for proposals on the online freelancing website Elance.com and chose the lowest bidder ($400! To build my whole website! In 3 months!). I was a master at PowerPoint; all I had to do was set up the pages of the website in a PowerPoint template and email them to Partho, my friendly developer, who would then give the pages online functionality and even throw in his own design expertise. But it turned out Partho’s design expertise wasn’t exactly in line with the look I was going for. I tried to explain the concept of a bake sale to him. I even emailed him a link to Wikipedia’s entry on it. To this day, I have not shared with a single person the initial designs he came up with. The look was all wrong: lime green and bright purple with a giant grinning Barney-like dinosaur mascot. I wasn’t ready to give up on Partho just yet, and when he submitted a request for another $400 because the project was bigger than he had anticipated, I readily gave it to him. Much to my dismay, once the transaction cleared, I never heard from him again. In truth, Partho’s abandonment of my project was a blessing in disguise. Around this time I met with a friend who gave me the advice that you only get one shot to launch your website, and it’s worth making it look professional on the first go. I took this to heart, deactivated my Elance account, and started calling up designers and developers in NYC. My meetings were both invigorating and terrifying. Promises of awesome, beautiful websites and great support contrasted with price tags of tens of thousands of dollars and timelines of several months. So much for a $400, 3-month investment. I ultimately began working with Paperwhite Studios to brand the site and Crush + Lovely to develop it. Now I had a team that shared my vision of an online bake sale and had the skills to bring it to life. Not only that, but I could actually meet with them, stopping by for impromptu brainstorming sessions or picking up the phone to share a new thought. Each step took many more days or weeks than I wanted it to, and I had to adjust to letting others do some of the thought work. But the site was so much better for it, the business cards so much prettier for it. I was proud to show it off and get the input of others, whereas previously I had wanted to keep it all to myself until it was “ready.” There are downsides to talking to as many people as you can. Everyone’s got their opinions on what’s best for you, what changes you should make, what really awesome feature would make the site so sweet. I had to learn to take every comment as a suggestion, to use what I could and keep everything else in the back of my mind. Crush + Lovely helped me put this all in perspective. They encouraged me to keep things simple: make sure initial site visitors can grasp the whole concept easily, and build from there. This was not only the sensible solution, it was also a much more cost-effective one than building in all the possible functionality in the beginning (and then having to fix or tear things down if they didn’t work out). In September 2009 we launched a simple but elegant website. It was my company, but I didn’t go at it alone. Nor was I right to think that I could.

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Mariam Naficy: How I Found a Great CTO

October 11, 2010

In a hyper-competitive engineering recruiting environment, my company, Minted.com , is announcing officially today that we have hired a Chief Technology Officer. Minted.com is both a global design community and stationery retailer. Independent graphic designers from all over the world submit designs to our ongoing design competitions, and Minted’s community votes to tell us what to sell. We sell the winning designs to customers in the form of personalized wedding invitations, Christmas cards , and other stationery and photo card products. Because we achieved our most aggressive revenue targets and built a strong community, we realized that we had a broader opportunity to change the world of graphic design. However, we needed a head of engineering to recruit and lead a larger team to accomplish our larger goals. I’ve occasionally worked with executive recruiters, for example in hiring a CTO for my first company, Eve.com. This time, I decided to handle the process myself. I felt that I had to re-educate myself on the engineering talent landscape given how fast it is evolving, and had a deep curiosity regarding what the best engineering leaders of right now looked like. The first thing I did was to find an advisor who I could trust. I was lucky to sign on as advisor and investor the founder of a very high-profile consumer Internet site who happens to also be a former engineer, who I will call Richard. He is a broad, strategic business thinker, has a deep understanding of engineering talent, has very high standards, and is someone I can always have a real conversation with. After talking it over with Richard, I decided that Minted was looking for three must-haves in a head of engineering: 1) he had to have seen ‘great’ – he had to have been in a highly respected engineering environment, 2) he had to be able to attract engineers, have a strong network of up-and-coming engineers, and enjoy recruiting, and 3) he had to have strong planning, communication, and management skills, but still code. Richard introduced me to Yishan Wong, formerly Director of Engineering at Facebook and Paypal and co-founder of Sunfire, an invite-only engineering co-working space that has attracted star engineers. I liked Yishan too (he has an incredible balance of technical acumen, managerial talent and emotional intelligence), felt that he would have the time to help me, and persuaded him to take on a 3-month part-time assignment to advise me on building our engineering team, in exchange for equity. One night, meeting Yishan in Mountain View to hammer out the details of the project, Yishan’s Sunfire co-founder Niniane Wang showed up and grilled me with lots of very good questions. Richard was prophetic in saying that he hoped Niniane would become interested in Minted too, and sure enough Yishan quickly persuaded her to join him as an advisor in a 2-for-1 deal. Having two well-regarded and well-networked engineers on an advisory project created a stream of terrific VP candidates for Minted and taught me a great deal about the culture and current popular beliefs of the hottest engineering talent in the Valley. What did I learn that engineers wanted? The people I spoke with were remarkably clear and consistent in their priorities. Team – top engineers place huge value on the caliber of their future colleagues when making a decision to join. Size of Opportunity – market size, revenue or usage, exit outcome and their ability to get equity early are all important. Product Passion – to many engineers, they have to be stoked about the idea to work there. Culture – a fun, collegial work atmosphere. Social Good – a surprisingly high percentage of engineers I spoke with placed importance on having a positive impact on a community or society. Programming Language – many top engineers I spoke with prefer python and don’t like working in PHP. Personal Lifestyle – commute is a factor in their decision process. Unlike my fellow MBAs, who are not daunted (and are even possibly motivated) by the prospect of being the smartest person in the company, the engineers I spoke with were turned off if they felt their colleagues weren’t smart. Engineers I spoke with regularly said, “If you don’t ask me tough questions during the interview, I don’t want to join” or “I want to be the dumbest person in the room”. I also noticed that despite the laid-back surface of the engineering culture, there are similarities in behavior between elite business environments (like Goldman Sachs, where I once worked) and elite engineering environments: people care a lot what you majored in and where you went to school. As I interviewed several fantastic candidates to lead engineering at Minted, it became clear that there was a hidden fourth criterion that was absolutely critical: the candidate had to have chemistry with our team and have a deep passion for the design community we were building – enough to act like a founder and owner of Minted. For those of you who haven’t guessed the end to the story, as we worked on the search, one face repeatedly came into my mind as the perfect person who I wanted to work with: Niniane Wang. And she, thank goodness, also began to fall in love with Minted as she heard me give ‘the pitch’ to candidates over and over again. So we ended up offering the job to Niniane, she accepted, and we couldn’t be more thrilled. Niniane has 11 years of experience at Google and Microsoft; at Google, she was a founding member of Desktop Search, led Gmail monetization, founded Google Lively, won a Google Founder’s Award, and served on Google’s hiring committee for five years. She, like Yishan, balances very high intelligence with emotional strength, and her drive and love for the idea of a design community changing the design world make her a great fit with our culture. She’s going to have a big impact on Minted’s future. To sum up, here’s what I would do again as a non-technical founder looking for a technical co-founder or CTO. Find a river guide who is a well-networked, experienced engineer and has been in a respected engineering environment. Embed yourself in the world of engineers to understand what person you’re looking for and how to talk to the person once you find her. Do it yourself and don’t delegate it. You’ll be surprised at what you find, given how fast the engineering landscape is evolving. Don’t be afraid of developing a contrarian viewpoint on what type of person is perfect for your company as CTO, and how you’re going to find that person.

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White House Has ‘Concerns’ About Notarization Bill Seen As Foreclosure Cover

October 7, 2010

The White House is taking a careful look at legislation recently passed by Congress with little notice that would require courts to recognize notarizations from out-of-state, which some consumer advocates say would make it more difficult to fight bogus foreclosures by banks. “There were a series of meeting on that this morning here,” said White House spokesman Robert Gibbs, who added the White House would have a more definitive statement later on Thursday. “It is something that, as you said, there has been a lot of news on, the processing of documentation, the resulting impact on foreclosures, and that is being evaluated….In general, there is concern, ultimately, about the situation.” Max Gardner, a foreclosure defense attorney, said the timing of the bill was suspicious, considering fraudulent notarization of bogus foreclosure affidavits is at the heart of a scandal that has prompted the nation’s largest banks to pause foreclosures in 23 states. “The timing is just a little curious to me that all of a sudden you can’t get anything through the Senate at all and then all a sudden on a voice vote,” Gardner said. “This was first introduced in the House in 2007.” The legislation, titled the “Interstate Recognition of Notarizations Act,” would “require any Federal or State court to recognize any notarization made by a notary public licensed by a State other than the State where the court is located when such notarization occurs in or affects interstate commerce.” The bill would also require courts to recognize electronic notarizations. “The thing that concerns me about the bill is that the provisions in it that allow for digital notarization by electronic means,” said Gardner, “which implies that anyone with the appropriate software could notarize a digital document or image of a document, which would allow someone to notarize a document without seeing someone execute the document or doing the things a notary is supposed to do. In my mind that would lead a broad exception for more fraudulent practices.” Ira Rheingold, director of the National Association of Consumer Advocates, told HuffPost he wasn’t sure he agreed the bill was so problematic. “Just because you get a lawful notarization of a bunch of lies doesn’t change your ability to challenge an affidavit as a bunch of lies.” Sam Stein contributed reporting.

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Marty Zwilling: Five Strategies to Break a Startup Terror Barrier

October 5, 2010

One of the biggest impediments to starting a new venture is the “terror barrier,” as popularized by Bob Proctor , a 75-year-old millionaire and world renowned entrepreneur. This is the imaginary barrier that always seems to appear at the critical point where we would step out ahead of peers or competitors, but fear causes us to stop short. Everyone has a comfort zone, or level of risk, where they feel in control. The problem is that if you stay in that comfort zone too long, you don’t learn and achieve new objectives. According to Bob, all growth takes place outside that comfort zone, and the edge of that zone is called the terror barrier. If you want to be an entrepreneur and start a new business, you must be willing and able to break through your terror barrier. If you hope to succeed with any real “new” opportunity, you must be willing to learn new skills, set high goals, and get out of your comfort zone. Overcoming the terror barrier requires first a passion for the new dream, willingness to take a risk, and determination to never quit. In addition, it helps to have a few specific strategies, outlined by Ingunn Aursnes a while back, to help you push through: 1. Reconfirm how you have dealt successfully before with terror barriers. Everyone has had to deal with terror barriers, since the day you were born. Convince yourself that this one is only incrementally larger, not a huge jump. Contemplate the things that have worked before for you, and things that cause you to go off track. Some people procrastinate, make excuses, or feel real fear. We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. 2. Set specific goals, rather than rely on a generic dream. Make the goal increments small, so you can see yourself making each step, rather than face a step the size of a mountain. Create a picture in your mind of you achieving your end result, like you getting a Nobel prize for curing cancer, or relaxing on a beach with no more money worries. Then write down and prioritize your goals. If they are not written down, they don’t exist and it’s easy to forget the real meaning behind them. But don’t be overwhelmed working out the details and all the steps required just now. Work on one step at a time. 3. Take the first step toward your first goal. You never get anywhere until you start. It doesn’t have to be a big step, but it has to be in the right direction. Put a stake in the ground, and start measuring how far you have gone. Remember that everyone takes one step backward for every two steps forward, so setbacks are normal bumps. Everyone learns more from failures than from successes. Moving forward, accomplishing goals, is a process rather than a continuous motion. After the first step, the second is easier, and after the first goal gives you confidence, the second will be easier. 4. Recognize the terror barrier and see it as a growth opportunity. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals. Use your mentor or support organization to get you over the hurdle, and celebrate the success. For team members, don’t forget your responsibility to help other members over their terror barriers. Helping others is the best way to forget your own fears and build the satisfaction of leadership as well as learning. 5. Iterate the process, picking up confidence and momentum along the way. The more you persevere and keep moving in the direction of your goal, the easier it will seem and the better the results you will achieve. Even if the terror barriers get tougher, they will seem easier as momentum helps you achieve more of your goals. People who avoid facing the terror barrier, or who back away easily, are actually falling behind, and they will quickly become less confident, less determined, and less happy. You want the spiral to go the other way, toward greater levels of success, ability to achieve greater goals, and to be a successful entrepreneur. Follow these steps and put your terror barriers behind you.

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Robert Weller: France’s Gordon Gecko Likely Off to Prison

October 5, 2010

Former Société Générale trader Jerome Kerviel, whose greed knew no bounds, has been fined $7 billion and sentenced to three years imprison. The Gordon Gecko of France, Kerviel insisted his bosses knew what he was going and approved it until he began losing money during the economic crash. They testified against him during his trial, Le Monde reported. Unlike the vast majority of traders and others around the world who went scott free after bringing the world’s economy to a grinding halt, Kerviel was épingler. The 33-year-old’s sentence, which his lawyer said he would appeal, was pathetically short compared to the 20 years the fictional character played by Michael Douglas was ordered to serve. Of course Gecko got out after eight for good behavior. “Kerviel knowingly went beyond his remit as a trader,” president judge Dominque Pauthe told the court. He was convicted of forgery, introducing false data in a computer systems, and breach of trust. The lawyer for Société Générale said Kerviel continued to reassure his bosses that all was well even after the losses began mountain. He committed nearly $70 million of the banks funds. The bank itself was fined $5 billion. Kerviel began working at the bank in 2000, and was only caught in 2008. He has compared his risky trading with an orgasm. In the dark recesses of the mind that brings a vision of a New Yorker cartoon that went something like this: As a man is dressing, on the edge of the bed, he tells his female partner something like, “of course I ejaculated prematurely. I am a busy man.” Once Kerviel is free will he return to his old ways, or become a fraud avenger like Michael Douglas in the second movie, Wall Street: Money Never Sleeps ? Only time will tell. It may be worth noting the fact that the original movie was based on actions 20 years ago suggests avarice isn’t new for financial services companies.

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Don McNay: Eat, Pray, Love and the Economic Crisis

October 3, 2010

When the moon hits you eye like a big pizza pie that’s amore -Dean Martin I could be the last person in America to read Eat, Pray, Love but the movie got me interested in the book. There is a segment in the book that keep running through my mind. The author, Elizabeth Gilbert, references Luigi Barzini’s book The Italians when explaining why a country that has “produced the greatest artistic, political and scientific minds of the ages” has not become a world power. Barzini’s conclusion is that after hundreds of years of corruption and exploitation by foreign domination, Italians don’t trust political leaders or big institutions. Gilbert said the prevailing thought is that “because the world is so corrupted, misspoken, unstable, exaggerated and unfair, one should only trust what one can experience with one’s own senses.” She added, “In a world of disorder and disaster and fraud, only artistic excellence is incorruptible. Pleasure cannot be bargained down.” I have pondered Gilbert’s insight for weeks. I keep asking myself the essential question. Is the United States headed the way of Italy? Survey after survey shows that Americans do not trust their elected officials and don’t trust the people on Wall Street. My parents grew up in a society where people trusted big companies to provide secure, long term jobs, excellent benefits and solid retirement plans. They trusted Wall Street to invest in those big companies and fuel America’s economy growth. They trusted political leaders to pass legislation that made the nation better, like the Civil Rights Act, even when the vote wasn’t politically expedient. We trusted our leaders to do the right thing. My children are growing up in a society where none of that is happening. Corporations dump loyal employees, cut benefits and wiggle out of paying for pensions. Wall Street rewards them for it. Wall Street has been based on a system of paying employees huge bonuses for gambling in silly trading games, rather than helping the economy produce growth. Washington seems more focused on the latest opinion poll or their lobbyist buddies than what is good for the average citizen. Long term thinking seems to occur around the “24 hour news cycle.” If the American people are following the path of the Italians, you can’t really blame them. On the other hand, I don’t want to see the United States become the next Italy. Three recently released books, Arianna Huffington’s Third World Nation, Charlie Gasperino’s Bought and Paid For , and Zac Bissonnette’s Debt Free U are different in philosophy but trace back to a central theme. You can’t trust what the powerful are telling us. Arianna writes that politicians have sold out the middle class. Zac punctures the myth that people have to rack up big student debt and Charlie makes the case that President Obama is in the pocket of Wall Street. I’ve been developing my own set of ideas on creating Wealth Without Wall Street and most of them stem from self preservation. Turning money and my life over to Washington and Wall Street seems to be a road to the poor house. Arianna has been pushing the concept of Move Your Money , where you stop doing business with Wall Street banks and start doing business with community banks and credit unions. Zac pushes the principals of no debt, just as I have been doing for a long time. Younger Americans are coping with an insane amount of debt in student loans that will be the flash point for our next economic crisis. I want to trust big institutions but that trust has to be earned. I trust many life insurance companies because they are heavily regulated and oriented towards safety. I’ve been in an associated industry for all my adult life, know the people who run the companies and believe in the concepts they sell. The culture is very different from Goldman Sachs. I want to trust government. I voted for President Obama in 2008 because I thought he would bring change to the economic system. Instead he gave us Geithner, Bernanke, Dr. Lawrence Summers and all the people who got us in this mess to begin with. Gasperino makes a well documented claim that there was never a plan to bring change and that Obama was in Wall Street’s pocket before he took office. I pray that Charlie is wrong but suspect he is not. There is a way to turn things around but the window is short. Arianna promotes public financing for elections. I’d like to see economic incentives for people who save and invest as opposed to bailouts for those who lack self control. America could completely become the Italian model, where we retreat to our own worlds and focus on immediate pleasure. Although there are a lot of downfalls, as Gilbert notes, the Italians can make one heck of a pizza. In the big scheme of life, that’s amore . Don McNay, CLU, ChFC, MSFS, CSSC of Richmond Kentucky is an award-winning financial columnist and Huffington Post Contributor.

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Jennifer Brunner: Notarize This: The Brewing Foreclosure Storm

October 1, 2010

There is a gargantuan storm brewing. The conditions were set for it with Congress’ repeal of the Glass-Steagall Act in 1998, loosening restrictions on banks to sell securities and still lend money for consumers to buy homes. In just 12 years these pressure fronts are about to erupt because of something as simple as how documents are notarized. I am reminded of the fact Timothy McVey was apprehended, not because he robbed a bank, but because the tags on his car were expired. One thing leads to another, and what unfolds is the discovery of something so fundamentally wrong that it can’t be ignored. Ever wonder why President Obama brought into the White House financial advisors who seemed to have come from the thick of financial practices we were trying to shed? That’s because our home mortgage financial transactions and what happens to the paperwork after we sign it have become so complicated, it took people who knew the system to clip the right wires so the bomb didn’t detonate. I’m from Ohio, where home mortgage foreclosure rates remain among the highest in the nation. My parents grew up in a rural Ohio town so small that the town residents today still go to the post office for their mail. What I learned from my parents was to be honest and work hard. We were taught, like many others, to respect authority, play by the rules, only take what is yours, be kind, treat others with respect and stand up for what is right. That’s not what American consumers have gotten from today’s lending industry. Since the repeal of Glass Steagall, the creation and trading of mortgage-backed securities have become a norm, enjoying less regulatory oversight than for traditional securities trading. Mortgages now became parts of “tranches,” a French word for “pieces,” that back securities sold. Mortgage notes, which must to be recorded to become a lien on real estate are now, through a sleight of hand, secondary to the interests of the mortgage backed securities traders with the advent of Mortgage Electronic Registration Services, Inc. (MERS) which facilitates trading without recording the changing ownership interests in mortgages. Local governments lose revenue from recording those changing interests, and the original note often becomes lost in the brisk shuffle of trading and reassigning them to various tranches that back purchases of them from all over the world. Most mortgages are sold by the original lender within weeks of a home closing. The lender gets funds for selling the mortgage (often selling to taxpayer backed Fannie Mae or Freddie Mac) and is flush to lend again. If you play it out in your mind, you can see why the housing “bubble” that developed finally burst and is slow to come back–more and more people were told they could afford homes they couldn’t, and more and more people made money at each step of the way from the appraisal to the sale of a home to the sale of the mortgage to open trading of the mortgage as backing for a myriad of securities configurations. What happens when the homeowner can’t pay the mortgage anymore–because of job loss, medical expenses or excessive credit card and other debt? Foreclosure. But in Ohio a court has to grant it. In a lawsuit for foreclosure, documents are presented to a court to decide if the homeowner is in default and by how much. The lawsuit is supposed to be brought by the person or institution who holds the note for the mortgage being foreclosed. If ownership of the note has passed through many hands, a “chain of title” must be established to prove that the person who claims rights to foreclose on the home is the person actually owed money on the mortgage. Once the court grants foreclosure, the court can then order sale of the home and eviction of its owners. Under today’s financial schemes, foreclosure documents are routinely created to demonstrate the transfer of the interest in the note so the right person brings the foreclosure lawsuit. In the case of Chase Home Finance, LLC, its Columbus, Ohio employee, Beth Cottrell, testified in her deposition that she helps create foreclosure documents by signing on behalf of the banks and financial institutions (including MERS) that have been involved. Then, a small group of notaries at Chase notarize her and others’ signatures on various foreclosure documents (about 18,000 documents a month at Chase Home Finance, LLC). While serving as a Chase Home Finance, LLC employee, Beth Cottrell’s name has appeared in foreclosure affidavits from 2008 through 2010 in the Florida court system on documents showing mortgage amounts owed on behalf of Wells Fargo, U.S. Bank, Federal National Mortgage Association, HSBC, Deutsche Bank, People’s Choice Home Loan, Wachovia and Citi, even though she was an employee of Chase Home Finance, LLC in Columbus. In Ohio, I read two depositions of Beth Cottrell taken in Columbus, Ohio in May of this year, about a Florida foreclosure. I was frankly chagrined to read her description of the notary activity to process the 18,000 documents a month by the company she works for alone–using just eight notaries. In her deposition, Ms. Cottrell’s stated that: no oath is administered for the signing of each document; notaries (not signers) are filling in numbers in the affidavits used in court ordered foreclosures; notarized documents are not verified by the person signing them, but rather, signers are relying on verification by others, and notaries know this at the time they notarize documents; and large numbers of documents are signed in bulk and notarized in bulk separately. As Secretary of State of Ohio, I license Ohio’s notaries. My state’s notary laws, like those of many states, don’t give me the tools to address the notary problems found in the changing circumstances in mortgage financing. In Ohio, even though I grant notary commissions, I don’t have the power to investigate or prosecute when there is suspected wrongdoing. That’s why I asked the Department of Justice to review and investigate. The seal, date and signature of a notary public are there to bolster the reliability and integrity of a document, especially one that allows a court to order the taking of someone’s home. In the situations I have brought to the DOJ’s attention, something is clearly amiss. Corporations, like consumers, must follow the same rules for transferring property as we would if we sold our house to our child or neighbor. The notary process is necessary in preparing the documents required to foreclose. The notary process must not be abused or bypassed when convincing a court to foreclose on a mortgage, evict its inhabitants and sell their home so that someone can recover money at the end of a long transaction of securities trading. This is beginning to look like a storm that blew right into Oz. Just as it took a dog named, “Toto” to pull back the curtain to see what was being perpetrated on Oz, maybe what some consider a minor detail, like notarizing documents as the law requires, will help the Dorothy’s of this day and age have a home to go to. More information on the referral to the Department of Justice can be found here .

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Matt Wilson: Three Steps to Gain a Competitive Advantage

September 27, 2010

We’ve gathered three tips on how to gain a sustainable competitive advantage with your business. Whether you are looking to expand a current business or start an entirely new enterprise, these are three broad business strategies that will push you to the next level. These three secrets appear courtesy of Under30CEO.com the resource for young entrepreneurs Go on a Treasure Hunt and Find an Underserved Niche In the business world, there’s nothing more exciting than finding an underserved niche that represents a lucrative market that everyone else has failed to spot and target. That’s like finding gold bullion at a crowded beach — it was there for everyone else to see, but you were the one who took notice of that golden glint in the sand. That’s what happened to Gary and Diane Heavin, founders of the Curves International fitness franchise system. When the company launched in 1992, the Heavins had just $10,000 in savings to invest in their company. Today, Curves is the world’s largest fitness franchise system, with 10,000 franchise locations in 65 countries. How did Curves soar to the top? Instead of competing head-to-head with fitness giants like 24 Hour Fitness or Bally Total Fitness, the Heavins opted to serve the fitness needs of three underserved niches: middle-age and older women who are eager to get in shape but might feel intimidated by large gyms teeming with young, hard bodies; busy working women whose schedules could more easily accommodate the Curves 30-minute workout; and budget-conscious women who simply couldn’t afford the pricey monthly membership dues charged by the major gym chains. Early on, Curves clearly distinguished itself from the pack of gym competitors; its services and clientele were different. Targeting an underserved niche is a path that small start-ups can take. Even a huge multi-billion-dollar company can’t offer everything for everyone. Targeting the right niche — one that other business owners have neglected or ignored — can help build a strong and loyal customer base while limiting competition. Another entrepreneur who followed this strategy was Liz Lange. She launched a phenomenally successful designer maternity clothing company. Liz Lange Maternity eventually sold for an estimated $50 to $60 million in 2007. She also partnered with Target to launch a secondary, discount version of her line. Like the Heavins, Lange reached the heights of success by targeting an underserved niche. In her case, that meant zeroing in on the needs of pregnant fashionistas — women who refused to let a pregnancy deprive them of their fashion sense. Lange used newly developed stretch fabrics to create chic, fitted and stylish maternity clothes. They were nothing like the tent-like and frumpy maternity clothes widely available in department stores. Buck the Conventional Wisdom Bucking the conventional wisdom means ignoring those who say “It won’t work” or “It’s never been done that way.” When entrepreneurs overly rely on conventional formulas for success, they’re left with a business that’s, well, conventional. The most successful entrepreneurs are willing to veer away from established formulas and ways of thinking. If you’ve launched your own business, don’t just blindly accept the so-called best practices of your industry. Look at them with a hyper-critical eye. Dissect them, slice and dice them, contemplate different “what if” scenarios in your mind. With no capital to speak of — just $700 in cash — John Paul DeJoria, cofounder of hair products giant John Paul Mitchell Systems, bucked the conventional wisdom when he launched the Paul Mitchell line of hair-care products and decided to sell them solely to stylists and salons — never to supermarkets or drug stores. Today, the company boasts more than $900 million in annual salon retail sales. That unique system of distribution nurtured exceptional customer loyalty. The Paul Mitchell brand not only provided quality hair products for use in salons; it also created a new revenue stream for the stylists. Many of their own customers bought the shampoos and conditioners for use at home. Sara Blakely, founder of Spanx, bucked conventional wisdom when she approached hosiery mills with the idea of manufacturing footless pantyhose. The product she envisioned was a body-shaping undergarment that would hide panty lines and firm up a woman’s backside so she could wear her favorite slacks and open toe sandals with confidence. Blakely knew there was a market for such a product. But time and again, she was told footless panty hose was simply a bad idea. The mills were accustomed to making hosiery designed to improve the appearance of a woman’s legs. But Blakely was trying to convince them to manufacture a product that was completely hidden under clothes. She got rejection after rejection. It’s a good thing she persevered, though, until she finally found a willing mill in North Carolina. Today, Spanx’s estimated retail sales are in the neighborhood of $350 million. Spot a New Trend and Pounce Often, a shift in cultural or economic trends will create new entrepreneurial opportunities. Sometimes that shift arises from advances in technology. Geek Squad founder Robert Stephens was paying attention to such trends when the home PC market exploded. He figured out that most PC owners had limited technical knowledge. If their hard drive crashed, they were thrown into a state of panic. But unplugging their PC and hauling it off to a repair shop, where it would stay for a week or so, wasn’t an attractive option. Stephens spotted the trend, pounced and captured an emerging and underserved niche. Geek Squad made house calls. When Stephens launched Geek Squad back in 1994, the cash-strapped college student had just $200 to invest in his business. But that same business eventually fetched millions in 2002 when he sold the business to Best Buy. Andy and Rachel Berliner launched the Amy’s Kitchen brand of organic vegetarian frozen meals because they realized that more and more Americans were trying to eat healthier diets, eschewing processed foods in favor of organic vegetables. Vegetarians themselves, the Berliners were also keenly aware that they’d have no formidable competition. They had personally sampled the frozen vegetarian meals already on the market and they were terrible. The Berliners knew if they used quality ingredients and recipes, their business would thrive. Today, Amy’s Kitchen generates annual revenues of $270 million. All these entrepreneurs are featured in a new book, The Risk Takers: 16 Women and Men Share Their Entrepreneurial Strategies for Success . The book explores in depth how hugely successful entrepreneurs have applied these three strategies — and seven others — to propel their business to the top of the heap. For entrepreneurs, it’s often easy to lose sight of long-term goals when you’re preoccupied with day-to-day business operations. But keeping these three strategies in the forefront of your business planning can help keep you on track to take your company to the next level and beyond. Throughout the life of your business, you can channel your creative energies into finding new and fresh ways to apply these principles to create competitive advantage, expand your product line and customer base, and keep your business vital. Just think of them as your three secret weapons. This article originally appeared on Under30CEO

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Americans Don’t Want Farm Work, Despite Economy

September 27, 2010

VISALIA, Calif. — It’s a question rekindled by the recession: Are immigrants taking jobs away from American citizens? In the heart of the nation’s biggest farming state, the answer is a resounding no. Government data analyzed by The Associated Press show most Americans simply don’t apply to harvest fruits and vegetables. And the few Americans who do usually don’t stay in the fields. “It’s just not something that most Americans are going to pack up their bags and move here to do,” said farmer Steve Fortin, who pays $10.25 an hour to foreign workers to trim strawberry plants at his nursery near the Nevada border. The AP analysis showed that, from January to June, California farmers posted ads for 1,160 farmworker positions open to U.S. citizens and legal residents. But only 233 people in those categories applied after learning of the jobs through unemployment offices in California, Texas, Nevada and Arizona. One grower brought on 36. No one else hired any. “It surprises me, too, but we do put the information out there for the public,” said Lucy Ruelas, who manages the California Employment Development Department’s agricultural services unit. “If an applicant sees the reality of the job, they might change their mind.” Sometimes, U.S. workers also will turn down the jobs because they don’t want their unemployment insurance claims to be affected, or because farm labor positions do not begin for several months, and applicants prefer to be hired immediately, Ruelas said. Fortin spent $3,000 this year to make sure that domestic workers have first dibs on his jobs in the sparsely populated stretch of the state, advertising in newspapers and on an electronic job registry. But he did not get any takers, even though he followed the requirements of a little-known, little-used program to bring in foreign farmworkers the legal way – by applying for guest worker visas. The California figures represent only a small part of the national effort to recruit domestic workers under the H-2A Guest Worker Program, but they provide a snapshot of how hard it is to to get growers to use the program – and to attract Americans to farm labor, even in the San Joaquin Valley, where the average unemployment rate is 15.8 percent. The majority of farmers rely on illegal labor to harvest their crops, but they can also use the little-known H-2A visa to hire guest workers, as long as they request the workers months in advance of the harvest season and can show that no Americans want the job. Of the estimated 40,900 full-time farmers and ranchers in California, just 23, including Fortin, petitioned this year to bring in foreign farmworkers on the visas, according to the available government data. The Labor Department did not respond to a request for comment about the findings. More than half of farmworkers in the United States are illegal immigrants, the Labor Department says. Proponents of tougher immigration laws – as well as the United Farm Workers of America – say farmers are used to a cheap, largely undocumented work force, and if growers raised wages and improved working conditions, the jobs would attract Americans. So far, an effort by the UFW to get Americans to take farm jobs has been more effective in attracting applicants than the official channels. The UFW in June launched the “Take Our Jobs Campaign,” inviting people to go online and apply. About 8,600 people filled out an application form, but only seven have been placed in farm jobs, UFW President Arturo Rodriguez said. Some Americans referred for jobs at Fortin’s nursery couldn’t do the grueling work. “A few years ago when domestic workers were referred here, we saw absentee problems, and we had people asking for time off after they had just started,” he said. “Some were actually planting the plants upside down.” Asked what the agency could do to get more U.S. workers into farm jobs, California Employment Development Department spokeswoman Patti Roberts suggested the UFW could refer applicants to the state or employers, and the state could publicize the openings through public service announcements. Economists have long argued over whether local workers would take jobs in the field if wages rose. Philip Martin, a professor of agricultural and resource economics at the University of California, Davis, said because so few farmers participate in the H-2A program, it’s hard to draw national conclusions. “Recruitment of U.S. workers in this program doesn’t work well primarily because employers have already identified who they want to bring in from abroad,” Martin said. “I don’t think a lot of U.S. workers are going out there looking for a seasonal job paying the minimum wage or a dollar more.” The Labor Department collects the same data about H-2A visa applications for all 50 states but does not make it publicly available. In response to a Freedom of Information Act request from the AP, the agency offered to provide some records for nearly $11,000 in copying fees, but it was not clear whether the information would show how many Americans had applied for farm labor jobs nationwide. The AP plans to file an administrative appeal. Even California officials say the guest worker program needs fixing, despite a reform effort announced in February by Labor Secretary Hilda Solis meant to put more domestic workers in crop-picking jobs. Benjamin Reynosa, who was picking ruby-colored grapes in 90-degree heat last week near Fowler, just south of Fresno, said he often is the only legal U.S. resident on seasonal crews. He said most people hear about the jobs through word of mouth or signs tacked outside rural stores, not the electronic registry. “I’ve been working in agriculture for 22 years, and I can tell you there are very few gringos out here,” said Reynosa, 49, of Orange Cove, about 30 miles east of Fresno. “If people know English, they go to work in packinghouses or sit in an office.” In Tulare County, where the unemployment rate is nearly 16 percent, job seekers on a recent morning crowded around computers at the job development agency. “We just don’t advertise those kinds of farmworker jobs,” said Sandi Miller, program coordinator for the county’s work force investment board. Amid the U.S. Army flyers posted in the lobby, however, under the heading “HOT JOB LEADS,” was an ad for a farmworker position, preferring someone with Spanish fluency and tractor maintenance skills. Miller said later it was the first she had seen such a notice. She hadn’t received any applications, she said.

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Fred Whelan and Gladys Stone: Paula Deen Was Unemployed and Frustrated. What Saved Her Could Save You Too

September 15, 2010

If you’re one of the 15 million unemployed, you may be wondering if you’ll be able to find a job anytime soon. It’s easy in this market to feel like the odds are stacked against you. The airwaves are constantly filled with stories of doom and gloom on the job front which can feed your anxiety. The anxiety can turn into paralysis and a downward spiral. American cook, author and Emmy Award-winning television personality, Paula Deen, was in a similar situation many years ago. Shortly after she and her husband and two sons moved to Savannah, Georgia where she didn’t know anyone, her husband’s business tanked leaving them financially strapped. This precipitated a divorce, leaving Paula to raise two teenage sons on her own. For the previous 20 years she had battled with agoraphobia (struggled to leave the house) and with the divorce she was debilitated, “I went to bed for two months. I went to bed and I did nothing but cry. I would get up to eat and go to the bathroom and go back to bed.” Paula felt like she had no one (parents were deceased) and nothing to turn to. She didn’t have any marketable skills and didn’t know how she was going to support her family. Her self esteem was low and her agoraphobia had kicked into high gear. She was 42 years old. “So I said, Paula, what can you do? You were not listening in school. You have no talent. You can’t sing or dance. What are you going to do, girl?” The answer was to do what she had a passion for — cooking. She went back to bed, but this time focused on how she could make a living by cooking. Still unable to leave the house, she started a business called “The Bag Lady” and had her sons deliver sandwiches to offices during lunchtime. Paula sold all 50 tuna sandwiches on white bread her first day of business and slowly grew from there. She opened a restaurant called The Lady and Sons and a few years later her career skyrocketed. Today, Paula Deen has her own television show, Paula’s Home Cooking , on the Food Network. She has published 5 cookbooks, appeared on Oprah and launched a lifestyle magazine called Cooking with Paula Deen in November 2005. A tremendous amount of success from a woman who couldn’t get out of bed. In this job market, many people are in a panic and believe they should just take any job. The last thing on their mind is pursuing a passion. People think about their passion when they’re “fat and happy” not when they’re stressed. However, focusing on your passion now is a great way to alleviate your stress and energize you. Just like Paula Deen, you can start small and build from there. She focused on her strengths and her passion and developed a niche — preparing and delivering lunches to businesses. Stories like Paula Deen’s can inspire all of us to continue on when we feel like giving up. No matter how bleak the situation looks, doing the right things at the right time will ensure your success. If you’ve had a passion or desire to create something, this might be the perfect time to do it. Paula Deen: “If you have a dream, Follow It!” Fred & Gladys Whelan Stone Executive Search and Coaching Authors of GOAL! Your 30 Day Career Plan for Business & Career Success

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Marshall Auerback: One Small Step for Recovery, One Giant Leap Still Needed

September 8, 2010

Electoral disaster has a way of focusing the mind. Perhaps this is the best way to explain President Obama’s latest initiatives: an investment in the nation’s roads, railways and runways that would cost at least $50 billion, along with a permanent extension of the research and development tax allowance, which represents a further $200 billion in tax breaks for businesses. All well and good, although it remains to be seen whether Obama’s journey represents a genuine conversion on the road to Damascus, or another detour into a fiscal cul de sac of the kind that has long characterized his Presidency. Sure every little bit helps, but if the $787 billion package introduced in March 2009 wasn’t sufficient to bring unemployment down, is $50 billion more in infrastructure spending really going to make up the difference? As for the R&D and bonus depreciation tax credits: nice cosmetic gestures to a business community that is coming to view this President as “anti-business”, but it’s fundamentally a supply-side measure to address a weak economy characterized by lack of demand. It remains the case that firms will only borrow, produce, invest, and employ now if they feel they will be able to sell the output in the future. They’re reluctant in the absence of robust consumption, not investment. Much like his approach to the banking system, Obama continues to practice stimulus from the top down rather than bottom up. His administration needs to restore income growth among households, not businesses, to mitigate the need to for families to resort to borrowing and the continuation of negative saving trends (that is, household deficit spending). If tax cuts are to be implemented, far better to introduce them to assist non-financial institutions, whose dire financial situation is at the heart of the crisis. The US labor market remains locked into a situation where the tepid employment growth barely absorbs new entrants and the most disadvantaged workers are trapped in long-term unemployment. In this state, we get what the institutional labor economists, such as Professor Bill Mitchell , call “bumping down”. What “bumping down” means is that when there is an overall shortage of jobs, higher-skilled (more educated) workers tend to take jobs that were previously occupied by lower-skilled workers. The low-skilled are then forced out into the unemployment queue. So there are two inefficiencies: (a) the skills-based underemployment; and (b) the unemployment. Which means a bigger stimulus number is required. Politically, that’s a tough sale right now, no question. But in order to make that case, the President must first challenge the canard that last year’s stimulus package was wasted because unemployment still remains stubbornly high. On May 25th of this year, the US Congressional Budget Office released a detailed study : Estimated Impact of the American Recovery and Reinvestment Act on Employment and Economic Output from January 2010 Through March 2010. The CBO suggests that “nearly 700,000 FTE jobs during the first quarter of 2010″ were created by the fiscal stimulus. Even with the caveats introduced in the study, they conclude that the impact of ARRA for the first quarter of 2010 were: • Raising the level of real (inflation-adjusted) gross domestic product (GDP) by between 1.7 percent and 4.2 percent. • Lowering the unemployment rate by between 0.7 percentage points and 1.5 percentage points. • Increasing the number of people employed by between 1.2 million and 2.8 million. • Increasing the number of full-time-equivalent (FTE) jobs by 1.8 million to 4.1 million compared with what those amounts would have been otherwise. (Increases in FTE jobs include shifts from part-time to full-time work or overtime and are thus generally larger than increases in the number of employed workers.) By the same token, a recent study by former Federal governor Alan Blinder and economist Mark Zandi concludes that that the peak to trough decline in gross domestic product would have been close to 12 percent with no policy response last March, compared to an actual decline of just 4 percent. Similarly, the unemployment rate would have peaked at 16.5 percent, instead of the actual 10 percent. And for all of the gnashing of teeth about “wasteful government spending,” Blinder and Zandi also estimate that the resultant bigger collapse would also have meant a fiscal deficit of $2,600 billion in fiscal year 2011, which no doubt would have had the Concord Coalition and Tea Party brigade screaming from the rooftops. Even so, we still have almost double digit unemployment, which does not suggest that the first stimulus package was wasteful; rather, that it was insufficient to deal with the scale of the problem. The real economy responds to spending, and if the growth in nominal aggregate demand had not fallen, no matter what happened in the financial markets the real economy would have been okay. The key is to devote billions to the real economy, not dump good money after bad into zombie banks. To get an idea of the paucity of the new proposal’s ambition, contrast it with the tens of trillions of dollars of financial assistance that was committed to deeply insolvent financial institutions, which have used the funds mostly for their sole benefit. If we wanted to leave insolvent institutions open, all we had to do was to use regulatory forbearance. A government can always keep an insolvent bank afloat by simply guaranteeing the bank’s deposit base while getting rid of the incompetent management. The FDIC does this all of the time. And, in truth, that is the only reason why so many of the larger financial institutions are still open for business. In fact, some of the banks are clearly committed to worsening households’ financial position and have oriented their activity toward this end in order to maximize their profitability (see here ). On the other side, households and other non-financial institutions, whose financial hardship is at the heart of the crisis, have received very limited help, especially when one considers that federal spending stimulus is increasingly being offset by states’ respective fiscal crises. So what the left hand giveth, the right hand taketh away. If President Obama now truly believes that fiscal stimulus is the answer, then he has to re-educate his fellow Americans, who remain under the influence of a host of deficit hawks. The President must explain that ongoing attempts to reduce government spending in the context of a slowing economy will produce higher deficits — the very antithesis of what the so-called ” bond market vigilantes ” are allegedly demanding of the government. If the government tries to go against expanding and sustaining budget deficits, then the income adjustments that follow will eventually lower planned non-government saving and public net spending and raise levels of unemployment. Total saving will also be lower. So it is better to have “good” deficits than “bad” ones (the latter being forced on the economy by the automatic stabilizers driven by the income adjustments, as opposed to aggressive proactive expenditures that foster faster employment growth, higher incomes and ultimately lower deficits via higher economic activity). The government’s deteriorating fiscal position is fundamentally a reflection of a weak economy, not “reckless spending”. During recessions, its position loosens anyway, courtesy of the automatic stabilizers, as private spending and tax revenue collapse. But these stabilizers provide some constraint against the free fall in demand that would have otherwise occurred after the calamities of 2008. The best way to avoid unemployment becoming long-term and hence, more structural, is NOT to let it linger. Why has it taken President Obama so long to find religion? Well, the looming disaster of the midterms must figure prominently. More fundamentally, the President has remained in thrall to a neo-liberal philosophy that has persistently downplayed the effectiveness of fiscal policy and over-hyped monetary policy. But monetary policy alone cannot provide the solution. It’s not a suitable tool for controlling longer-term problems, such as price bubbles in specific asset classes, because the interest rate weapon is a very blunt one. Much like chemotherapy can kill good cells along with cancerous ones, interest rate increases can bludgeon productive parts of the economy that aren’t suffering from excess. It’s like conducting an operation with a meat cleaver instead of a scalpel. Fiscal policy is more precise. Perhaps the President is beginning to question the basis of the mainstream macroeconomics consensus that has dominated the policy debate for 30 odd years and culminated in the worst financial and economic crisis in 80 years. Good for him, but take it further. For those who remain irrationally paranoid about deficits, it is worthwhile to reiterate that full employment keeps GDP at permanently higher levels, which means that by definition the government will reduce spending on a number of unemployment-related items. It also enhances financial stability, given that a fully-employed worker is one who can best service debts and support borrowing, which also means that the lending bank is unlikely to require as many write-offs. In any event, it is becoming increasingly untenable to argue that the prevailing policy responses of the past 30 years can address serious swings in private spending. Monetary policy has been categorically proven to be ineffective in dealing with aggregate demand failures of the sort we have witnessed in the current crisis. When an economy is in this sort of state and is situated in a world that is still largely recessed, the only way to get out of the malaise is to use fiscal policy to support demand and to provide some basis for firms to keep producing and hiring. Hopefully, the President is beginning to figure that out. Better late than never. Sign up for weekly ND20 highlights, mind-blowing stats, event alerts, and reading/film/music recs. Cross-posted from New Deal 2.0.

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Renata Sellitti: Unemployment Blues

September 5, 2010

My name is Renata, and I have a confession to make: I’m unemployed. I lost my job early last year, becoming part of the country’s 9.6 percent unemployment rate, and I’ve been a statistic ever since. This past year, I’ve learned when you lose your job you may very well lose your mind too. While millions of jobless Americans get resume tips, what we really need is awareness of the struggle we are about to stare down. I experienced something that I’ve come to identify as “the five stages of unemployment,” a playful-yet-serious incarnation of psychiatrist Elizabeth Kubler-Ross’ famed explanation of the five stages of grief. The jobless blues can be crippling and embody a similar loss of control at first. Then they eventually — and hopefully — lead to acceptance. Denial. Apart from carrying the contents of our desks out of the office, a job loss often doesn’t feel like a bonafide job loss. The initial week or two may even have been fun. We get to sleep late and watch all of the daytime television that we want, not realizing what total poison it may be. We don’t admit to ourselves that our foreheads have been branded unwittingly with a capital “U” that won’t wash off. Last summer, Gretchen Sodergren, 32, a corporate retail planner, got a call from her boss telling her, “This is the last paycheck this Friday.” Having worked from home, she was confused for weeks, asking herself, “What just happened here?” Sodergren became what she called, “The Coupon Lady,” clipping coupons to save money. As her bills accumulated, she learned to make macaroni dinners last for days and downgraded to drinking Miller Lite out of cans. Financial anxiety is the surest way to snap out of the denial. The length of this stage varies for everyone, but is always followed by its ugly stepsister, the second stage of unemployment: repetition. Repetition. I call this stage “one long Groundhog Day of rejection.” I spent endless days in blue Calvin Klein pajama pants and a pink shirt emblazoned with a picture of an angry chocolate chip cookie character and the moniker, “One Tough Cookie.” The slogan was ironic because, even though I sent my resume to everyone I knew, only to learn that most of them were also looking for work, I was falling apart. While worker bees buzzed outside my window on their daily commute, I turned to “Ellen” and “Oprah” to drown them out. I felt paralyzed by my inability to contribute to the world around me. By day, I hung out with Raymond and John, the doormen at my Murray Hill apartment building in midtown Manhattan, and bonded with the Hispanic housekeepers, while I did laundry in the basement. By night I begged my friends to go get drinks so I could actually leave my apartment. I cursed necessary tasks like calling the unemployment office. I wallowed my way right into stage three: Self-Improvement . The need for self-improvement sets in when even you become so disgusted with yourself and your appearance that you channel your frustration into exercise or grooming and wardrobe upgrades. Some months after losing her job, Sodergren, the corporate retail planner who suffered from denial threw away her stained white “Miami Beach” sweatshirt and the ill-fitting, light blue Old Navy pajama pants that she wore just about every day last year. “I actually convinced myself that because they matched it was somehow an outfit,” she says. Rob Nagel, an Indianapolis college admissions director who was unemployed for most of last year, walked his dogs Boss and Chick at Wadsworth, a local dog park, and rode his Gary Fisher mountain bike regularly because, he says, “Let’s face it. Mountain biking is free.” He lost 20 pounds. “People say that it’s a great opportunity to change career paths and all that stuff, but the only thing that really gave me sanity was exercise,” says Nagel. Rachel Stein, 28, a public relations manager in San Francisco, dealt with her unemployment last year by waking up early and packing her days with job searches and long walks. “I gave myself a routine,” she says. “I knew how important that was.” This past January, Stein launched a website, ” Tales from the Recently Laid Off .” But even discipline and all the exercise in the world can’t stave off the cruelest of the stages: Desperation. This is when all of the things that you previously shunned – like your mother’s well-intentioned-but-reaching job advice – suddenly don’t seem so ridiculous. You start actually entertaining them. Yikes. This is accompanied by a complete swallowing of your pride. Last spring, Michael Gargiulo, an unemployed freelance television producer in New York, got a call from his mother telling him that there was a news anchor with the same name on NBC4. She urged him to reach out to the “other Gargiulo” for a job. Initially, he resisted but after several months unemployed he sent “the other Gargiulo” an email explaining their many similarities – both work in broadcasting and both are from Brooklyn – and punctuated the email with a subtle plea, “In these tough economic times, us Michael Gargiulos have to stick together.” To Gargiulo’s surprise, the newscaster emailed him back the next day offering his home phone number and words of encouragement. Later, Gargiulo launched a Facebook fan page, “Michael Gargiulo Unemployed Genius,” to help navigate the job search because he says, “You have to have a little humor or you will go insane.” The final stage of unemployment is actually a road that forks into two possible choices, Surliness or Self-Help. Surliness happens when your frustration bubbles to the surface and you lash out. After getting a flurry of emails from Career Builder, an employment website, Nagel, the Indianapolis college admissions director who took up mountain biking, sent the website an email, “STOP F*CKING SENDING ME EMAILS.” He received a response threatening to ban him from the site and scolding, “I feel sorry for you however, because your temper & attitude is most likely why you can’t hold down a job! We suggest a good therapist to find out why your [sic] so angry at the world! We wouldn’t want a foul mouth like you working for us anyway!” Despite his desperation, Nagel was more amused than upset. Seeking help involves relying on support services or just deciding to be productive and determined rather than symbolically flipping unemployment the bird. Last November, Jayan Kalathil, an unemployed public affairs manager at MTV Networks published the book, “Generation Change,” taking on the task of self-branding and promotion to try and break back into the job market. “I think the biggest lesson I’ve learned,” he says, “is to say yes to different opportunities, invitations and everything that comes my way, something that I wasn’t as open to before I lost my job.” Early last year, Terry Drula began a support group in Westford, Mass., the St. Catherine of Alexandria Faith Works Unemployment Support Group, with ten members attending monthly meetings. About 25 members now attend. Drula says the group, comprised of a revolving door of chemical engineers, designers, software and marketing professionals, encourages members to identify career strengths and lets them network over coffee and cookies. It also organizes job search presentations to provide tools for reemployment. “There is a heck of a lot of quality people out there without jobs,” says Drula. As if losing your job isn’t bad enough, it seems as if unemployment may now actually kill you. Robert Leahy, director of the American Institute for Cognitive Therapy in New York and the author of the forthcoming book, Beat the Blues Before They Beat You , says that according to recent scientific studies, there is a strong link between unemployment and increased mortality rates, because of issues like increased stress, depression-related substance abuse and suicide. “Unemployment feeds into our worry, our pessimism, and is a major health problem,” he says. Leahy says after returning to work, the psychological effects that his patients suffer — like shame and isolation — don’t readily go away. Leahy encourages people to volunteer, exercise and restructure their daily routine and to avoid over-identifying themselves with their jobs. “What you do is part of who you are,” he says, but job seekers, “need to identify themselves as spouses, friends, fathers, mothers,” and other roles. In truth, many jobseekers say that they wouldn’t attend a support group meeting unless they were forced to attend, but there can be some merit to those measures. “Support systems can be very helpful if they go beyond complaining,” Leahy says. However jobseekers stay afloat despite the tidal wave of injured self-worth that threatens to crest over their heads daily, it is acceptance that most helps. This comes only after hitting bottom, though no one tells you that, either. And it looks different for everyone. For Sodergren, the “Coupon Lady,” bottom came when she tearfully realized she couldn’t even afford a $24.99 pair of shoes. For Stein, author of the blog, “Tales from the Recently Laid Off,” it came when she looked hard at the other folks vying for the same food service job she was considering. “It went from ‘I can’t believe I’m applying for this’ to ‘I can’t believe I’m competing for this,’” she admits. For me, hitting bottom came as I changed diapers and cleaned up Juicy Juice drink box spills while babysitting some of New York City’s privileged tots. I escaped the blues only after a total life overhaul. I went back to school and changed cities. Be warned: This method isn’t for everyone. Jobseekers can’t always convince their friends and family to understand their situation, but they can let go of their frustration while holding onto hope. Finding that peace will make things better. “I stopped blaming myself,” says Kalathil, author of “Generation Change,” “and understood that this is the nature of how things are right now. You never know what’s going to happen from day to day, so I just stay networking and stay optimistic because that sense of optimism is what gets you through it.” Still looking for work, I don’t wear my “One Tough Cookie” T-shirt anymore. I live it.

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Chip Conley: Living Downwind from the Flower Shop

August 24, 2010

One of the great mysteries in life is why some of us prefer to be swamp-dwellers. Not literally. I’m not dissing those living in the low country of the Gulf States or, frankly, anyone stuck in less than pristine living conditions. No, what I’m talking about is why some of us choose to be prisoners of our own minds. My grandmother used to tell me, “Some days, you need an escort to take you through that dangerous neighborhood that is your mind.” Ask a thoughtful swamp-dweller why they perennially veer toward the negative and they may tell you that low expectations translate into less disappointment in their lives. In fact, philosopher William James once wrote that self-esteem could be distilled down to an equation: success in life divided by expectations. Recent studies have shown that Asian-American students coming from families with high academic expectations of them tend to have lower self-esteem even when they score very well on their exams, so maybe there’s some truth to this. But, low expectations can also translate into less success when one’s spirit and motivation is poisoned by a lack of hope, meaning, or possibility in one’s life. In the context of business, we’re all aware that some corporate cultures create a momentum of victory while others create a constant feeling of failure. Given that my company often takes over the management of hotels that are in a downward spiral, I know the signs of a troubled culture: passive aggressive communication, lots of finger pointing, and universally low expectations. Yet, there are many companies that have risen from their swamp whether it’s Continental Airlines with a newcomer CEO Gordon Bethune in the 90′s or Apple with returning CEO Steve Jobs at around that same time. In both cases, these execs first had to help all in the organization believe in themselves again and identify a few initial victories that they could point to in order to start building that momentum of victory. My son has just been released from prison after a Federal Judge found that his constitutional rights had been violated (due to mistaken jury instructions). While he was initially ecstatic about being out after being wrongly accused for four and a half years, he started to gravitate back to familiar territory: Will the County District Attorney choose to appeal the Judge’s ruling? Of course, this has enormous implications for his life, but it’s also something he has little influence over and, for the time being, there’s so much life to catch up on and to celebrate that obsessing on the D.A.’s actions can become a no-win game. One of the responsibilities of friends and family is to escort each other through the dark alleys of our minds when there are sunny, open spaces just around the corner. I’ve been fortunate enough to spend the past few days in Montana with Mihaly Csikszentmihalyi (and his wife Isabella), the author of Flow and many other books on how to live an optimal life. One of the basic premises of Flow is that life is at its best when we’re expertly navigating between challenge and skill. Think of a graph with two axes: with challenge on the vertical axis and skill on the horizontal axis. Flow occurs as we move diagonally away from the intersection of these two axes toward the upper right hand corner. But, most of us spend our lives toggling between boredom (low challenge, high skill) and anxiety (high challenge, low skill) living a life that feels too full of inertia or exertion. Mihaly says someone in Flow …concentrates their attention on a limited stimulus field, forgets personal problems, loses their sense of time and of themselves, feels competent and in control, and has a sense of harmony with their surroundings…they cease to worry about whether the activity will be productive or whether it will be rewarded…they have entered a state of flow. This is true of individuals inside and outside of work as well as companies that pursue an organizational predilection toward Flow. Manifesting a good life by just thinking positive thoughts is not enough. There’s no doubt that healthy psycho-hygiene creates a greater likelihood of living a life in flow with the world. But, I prefer to think of this as more like planting yourself “downwind from the flower shop.” Your willingness to build your skills and to accept challenges — emotionally, professionally, intellectually, athletically, spiritually — is your means of placing your destiny at a fortuitous intersection where good things come wafting your way. To understand how to find that flow in your life, read Mihaly’s book of the same name or Finding Flow or Good Business (to understand the context for work) or The Evolving Self (how Flow can make a difference to society).

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Chip Conley: Living Downwind from the Flower Shop

August 24, 2010

One of the great mysteries in life is why some of us prefer to be swamp-dwellers. Not literally. I’m not dissing those living in the low country of the Gulf States or, frankly, anyone stuck in less than pristine living conditions. No, what I’m talking about is why some of us choose to be prisoners of our own minds. My grandmother used to tell me, “Some days, you need an escort to take you through that dangerous neighborhood that is your mind.” Ask a thoughtful swamp-dweller why they perennially veer toward the negative and they may tell you that low expectations translate into less disappointment in their lives. In fact, philosopher William James once wrote that self-esteem could be distilled down to an equation: success in life divided by expectations. Recent studies have shown that Asian-American students coming from families with high academic expectations of them tend to have lower self-esteem even when they score very well on their exams, so maybe there’s some truth to this. But, low expectations can also translate into less success when one’s spirit and motivation is poisoned by a lack of hope, meaning, or possibility in one’s life. In the context of business, we’re all aware that some corporate cultures create a momentum of victory while others create a constant feeling of failure. Given that my company often takes over the management of hotels that are in a downward spiral, I know the signs of a troubled culture: passive aggressive communication, lots of finger pointing, and universally low expectations. Yet, there are many companies that have risen from their swamp whether it’s Continental Airlines with a newcomer CEO Gordon Bethune in the 90′s or Apple with returning CEO Steve Jobs at around that same time. In both cases, these execs first had to help all in the organization believe in themselves again and identify a few initial victories that they could point to in order to start building that momentum of victory. My son has just been released from prison after a Federal Judge found that his constitutional rights had been violated (due to mistaken jury instructions). While he was initially ecstatic about being out after being wrongly accused for four and a half years, he started to gravitate back to familiar territory: Will the County District Attorney choose to appeal the Judge’s ruling? Of course, this has enormous implications for his life, but it’s also something he has little influence over and, for the time being, there’s so much life to catch up on and to celebrate that obsessing on the D.A.’s actions can become a no-win game. One of the responsibilities of friends and family is to escort each other through the dark alleys of our minds when there are sunny, open spaces just around the corner. I’ve been fortunate enough to spend the past few days in Montana with Mihaly Csikszentmihalyi (and his wife Isabella), the author of Flow and many other books on how to live an optimal life. One of the basic premises of Flow is that life is at its best when we’re expertly navigating between challenge and skill. Think of a graph with two axes: with challenge on the vertical axis and skill on the horizontal axis. Flow occurs as we move diagonally away from the intersection of these two axes toward the upper right hand corner. But, most of us spend our lives toggling between boredom (low challenge, high skill) and anxiety (high challenge, low skill) living a life that feels too full of inertia or exertion. Mihaly says someone in Flow …concentrates their attention on a limited stimulus field, forgets personal problems, loses their sense of time and of themselves, feels competent and in control, and has a sense of harmony with their surroundings…they cease to worry about whether the activity will be productive or whether it will be rewarded…they have entered a state of flow. This is true of individuals inside and outside of work as well as companies that pursue an organizational predilection toward Flow. Manifesting a good life by just thinking positive thoughts is not enough. There’s no doubt that healthy psycho-hygiene creates a greater likelihood of living a life in flow with the world. But, I prefer to think of this as more like planting yourself “downwind from the flower shop.” Your willingness to build your skills and to accept challenges — emotionally, professionally, intellectually, athletically, spiritually — is your means of placing your destiny at a fortuitous intersection where good things come wafting your way. To understand how to find that flow in your life, read Mihaly’s book of the same name or Finding Flow or Good Business (to understand the context for work) or The Evolving Self (how Flow can make a difference to society).

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Paul Krugman: Appeasing The Bond Gods

August 21, 2010

As I look at what passes for responsible economic policy these days, there’s an analogy that keeps passing through my mind. I know it’s over the top, but here it is anyway: the policy elite — central bankers, finance ministers, politicians who pose as defenders of fiscal virtue — are acting like the priests of some ancient cult, demanding that we engage in human sacrifices to appease the anger of invisible gods.

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Paul Krugman: Appeasing The Bond Gods

August 21, 2010

As I look at what passes for responsible economic policy these days, there’s an analogy that keeps passing through my mind. I know it’s over the top, but here it is anyway: the policy elite — central bankers, finance ministers, politicians who pose as defenders of fiscal virtue — are acting like the priests of some ancient cult, demanding that we engage in human sacrifices to appease the anger of invisible gods.

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Deepwater Drilling Ban Costs 23,000 Oil Jobs

August 21, 2010

WASHINGTON (Associated Press) – The deepwater drilling moratorium in the Gulf of Mexico costs at least 23,000 jobs, according to a federal document that weighed the economic impact and alternatives to the drilling ban. A six-month suspension would directly put 9,450 people out of work and indirectly affect nearly 14,000 other jobs, according to a memo from Michael Bromwich, the nation’s top drilling regulator. The July 10 memo to Interior Secretary Ken Salazar outlined several options regarding the suspension of offshore drilling. Salazar issued a moratorium in June, but it was struck down by a federal judge in New Orleans after oil and gas drilling interests said it wasn’t justified following the Gulf oil spill. The Obama administration issued a new moratorium July 13 — three days after the memo — that stressed new evidence of safety concerns. The White House hopes the revised ban will pass muster with the courts. The moratoriums were put in place following the Deepwater Horizon rig explosion April 20 that killed 11 people. Millions of gallons of oil spilled into the Gulf after the rig sank. Some energy experts, engineering consultants and Gulf Coast leaders have joined Big Oil to ask Salazar to change his mind. Drilling was safe before the BP spill, they said, and Gulf communities that depend on the industry were suffering unfairly. Interior Department spokesman Matt Lee-Ashley said the agency has been very clear that the economic impacts of the moratorium would need to be addressed and noted the Obama administration secured an agreement with BP to set up a $100 million fund for affected rig workers. “In light of the current risks of deepwater drilling as illustrated by the BP Deepwater Horizon Spill and the potential impacts of another spill, the moratorium is necessary and appropriate. With that said, the worst-case economic impact estimates from three months ago have not been realized. The reality on the ground suggests that the impacts are less than we initially projected as a potential worst-case scenario,” Lee-Ashley said.

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April Rudin: Bye Bye Big Banks … We Want Choices

August 17, 2010

In your mind’s eye, you can picture it. Top banking executives gathered around the proverbial board room table discussing how they will increase revenue with the quickly falling interest rates combined with the number of loans decreasing. What do these great minds think of to replace the revenue? A combined loansharking operation and Ponzi scheme. How does it work? Here goes… Large money-center banks decided that they would amend their policies and would begin processing the largest dollar transactions of a day rather than the chronological order in which the transactions flowed. Why? Its simple: this increases the likelihood of multiple small transactions each incurring overdraft fees. This, of course, is a structured way to maximize the fees incurred by a consumer for a single day. Brilliant and genius! Except last week a federal judge accused Wells Fargo of ” profiteering ” by creating such a layered intentional fee structure which inflate the fees at the “point-of-sale.” It was the policy of most large banks not to disclose this fact but to automatically enroll their customers at the point at which they had insufficient funds. Just to clarify: at the point where a bank’s customers had insufficient funds to cover transactions, the banks would overload the empty account with fees. So, in fact, if you were overdrawn by as little as $1.00, you could expect to pay up to $35 or so in fees. The Federal Reserve has now halted this practice by forcing banks to refuse point of-sale purchases where there are insufficient funds. While this may create some embarrassment at checkout, it prevents consumers from going further into debt with each purchase by piling up bank fees. Hallelujah! Now, many people will still opt-in for such a system but at least now they have a choice and furthermore, they are aware of the fees and consequences for this service. What are some of the alternative, more economic ways to cover overdrafts (it happens to the best of us!) -Link your checking account to a savings account. If you have NSF (not sufficient funds), the money will be withdrawn from your own money in your savings account. Little or no fees will be incurred for such a transaction. -Go online if you haven’t already. Keep an eye on your balance via text alerts, mobile devices and the like. Know where you are in real-time; its easy. -If possible, pad your account with some extra money to prevent embarrassment at point-of-sale. But familiarize yourself with the fee strucuture -If you must, sign-up for overdraft protection from your bank but understand how it works and how much you will be charged! Everyone should take a closer look and learn about more banking. Children should be educated from an early age to understand how saving money, lending money and commercial banks operate. We all know that knowledge is power. And in the words of Henry Ford, “It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.” Perhaps it has just begun.

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Francine Hardaway: Jobs, Jobs, Jobs (or Not)

August 16, 2010

Watching the Sunday talk shows and the nightly cable rants, the subject of jobs comes up over and over again. People cannot get jobs. And yet some employers say they can’t get people. Even with LinkedIn, Facebook, Twitter, Jobing, Monster, and talent management software inside every enterprise, we are not hooking people up correctly to opportunity, and it’s beginning to show. According to the Kauffman Foundation, most jobs are generated by new companies, companies less than five years old and those jobs have long lasting value. On the other hand, Exposure to prolonged or repeated recessions, however, does adversely affect job creation. Firms that weather many recession years seem to consistently have lower levels of employment, the study showed, with startups surviving through three recession years having about 10 percent less employment than those surviving through none. This amounts to a difference of about 300,000 jobs, or around 0.2 percent of all jobs in the economy. While the number of jobs lost due to prolonged or repeated recessions appears to be small, these small differences might compound over the years and across groups of companies to create a lasting mark on the economy. The current recession is the longest in several years; thus, startups established right before or at the beginning of the current recession might have been significantly affected. Which is probably why companies that have been through recessions don’t immediately re-hire when the government statistics tell them the recession is over. This recession was a bit different, in that fewer laid off people started companies than previously. Economists are still trying to figure that one out. Me, I think people are just shell-shocked by the real estate recession, the wild ride on Wall Street, and a slew of natural disasters. It’s a wonder anyone gets out of bed. However, we’ve got to get these new company formations moving again. The question all entrepreneurs should be asking each other is what can we sell that people need, that involves people? Almost like a commune for the country? Can we get together and create a new reality? And if we come up with the ideas, there is definitely venture capital and angel capital to fund them. It just doesn’t want to fund another “me too” idea. I’ve written about this before, and I’ve suggested infrastructure. Why not build the smart grid? Or the new water and sewer purification system? I also think small businesses are underserved. What about more micro-finance to disrupt the big banks that keep cutting those credit lines and credit limits small businesses depend on? Smart people read this blog. Is anybody incubating some great idea in his/her mind? I would love to work with you on a world-changing project that would set the US back on track and restore optimism and energy. I am tired of listening to everybody piss and moan, including myself, about the state we are in.

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Bill Singer: The Big Oops! Morgan Stanley’s Research Failures

August 11, 2010

In a Press Release titled: FINRA Fines Morgan Stanley $800,000 for Deficient Conflict of Interest Disclosures in Equity Research Reports and Public Appearances by Research Analysts Firm Also Violated 2003 Research Analyst Settlement at, the Financial Industry Regulatory Authority (FINRA), Wall Street’s largest self-regulatory organization, announced on August 10, 2010, that it has censured and fined Morgan Stanley & Co., Inc. $800,000 for failing to make public disclosures required by FINRA’s rules governing research analyst conflicts of interest. The firm also failed to comply with a key provision of the 2003 Research Analyst Settlement by failing to disclose the availability of independent research in customer account statements. In addition to the censure and fine, Morgan Stanley must review a sample of its research reports and certify to FINRA that they comply with FINRA’s research analyst conflict-of-interest rules. These reviews and certifications must take place every six months for two years. Four Years of Non-Disclosure. Thousands of Incidents. FINRA found that from April 2006 to June 2010 , Morgan Stanley issued equity research reports that failed to disclose accurate information about the relationships Morgan Stanley, or its analysts, had with companies covered in its research reports. Overall, these inaccuracies resulted in approximately 6,836 deficient disclosures in about 6,632 equity research reports and 84 public appearances by research analysts. Among the deficient disclosures were: Securities holdings of an analyst, or a member of the analyst’s household, in a subject company; Morgan Stanley’s receipt of investment banking and non-investment banking revenue from subject companies; Morgan Stanley’s role as a manager, or co-manager, of a public offering of securities for subject companies; Morgan Stanley’s role as a market maker for certain subject companies’ securities; and Price charts for securities covered in equity research reports and the valuation method used to support published price targets. Moreover, Morgan Stanley did not disclose in approximately 127,600 monthly account statements sent to customers from August 2007 to February 2008 that it had available independent, third-party research. The requirement to provide customers with this notification was part of the Securities and Exchange Commission’s final agreement with Morgan Stanley as part of the 2003 Research Analyst Settlement and was incorporated into a separate agreement with FINRA. FINRA Gives Credit for Self-Review and Self-Reporting — gee, that’s nice In determining the appropriate sanctions in this matter, FINRA considered Morgan Stanley’s self-review and self-reporting of some of its disclosure violations and remedial steps taken by the firm, as well as a prior FINRA settlement that found the firm violated FINRA’s research analyst disclosure rules. In settling this matter, Morgan Stanley neither admitted nor denied the charges, but consented to the entry of FINRA’s findings. Bill Singer’s Comment: For those of you who still desperately cling to the belief that allowing Wall Street to self regulate itself works, perhaps this case may yet change your mind. Consider that for a four-year period from April 2006 to June 2010, Morgan Stanley issued over 6,000 research reports with deficiences — yet, amazingly, no regulator seemed to have had a clue about these violations. If I were being a truly obnoxious, sarcastic bastard, I might suggest that the regulators failed to timely detect Morgan Stanley’s violations because Wall Street’s cops were all hot on the trail of both Madoff and Stanford. But I”m not that crude a pundit. Course not. I mean, you know, it’s not like Bernie and Sir Alan were up to their shenanigans for over a decade, right under the formidable noses of so many regulators. In April 2003, the U.S. Securities and Exchange Commission (SEC), the New York Stock Exchange (NYSE), the National Association of State Securities Administrators (NASAA), and the New York State Attorney General announced the final terms of the Global Settlement of Conflicts of Interest Between Research and Investment Banking (Global Settlement), which resulted from joint regulatory investigations into conflicts of interest between investment banking and securities research at brokerage firms. As a result of that high profile and much ballyhooed investigation, ten of the nation’s top investment firms agreed to pay $1.4 billion: $387.5 million of it in restitution to be returned to harmed investors through a process overseen by the SEC, and $487.5 million in penalties. Funds were also earmarked for investor education and to help pay for independent research for investors. And let us not forget that the regulators required that the settling firms also agreed to reforms in the way they do business to help prevent these conflicts in the future. Not only were the financial penalties supposed to send the proverbial message and get the big boys’ attention, but they were also made to promise, no fingers crossed, cross my heart and hope to die, that they would change their wayward ways. FINRA is more than happy to toot its own horn when trumpeting its own settlements with the firms involved in the 2003 Global Settlement. Morgan Stanley’s settlement with FINRA’s predecessor, the NASD, resulted in the imposition of a Censure, $25 million fine, $25 million disgorgement, and $75 million earmarked for the “procurement of Independent Research.” Add it up — that’s $125 million dollars. If nothing else, since 2003, someone at FINRA should have been paying attention to Morgan Stanley’s compliance with the terms of the settlement. Hell, given all the bucks paid by the brokerage firm, at the very least FINRA could have hired one full time employee to do nothing but monitor Morgan Stanley! Then there is this odd tidbit from the August FINRA settlement. From August 2007 through February 2008, a period of six months, Morgan Stanley did not disclose in approximately 127,600 monthly account statements sent to customers that it had available independent, third-party research. That specific requirement to provide customers with this notification was part of the 2003 Research Analyst Settlement and was incorporated into a separate agreement with FINRA. Think about that. For six months statements went out that failed to disclose the availability of independent, third-party research — a disclosure that was among the alleged keystone achievements of the 2003 settlement. Maybe I’m just dense but did anyone at the SEC or FINRA even bother to monitor Morgan Stanley’s monthly statements for this mandated disclosure — you know, like for even one month during the six in question? After all, hundreds of millions of dollars later, many promises later, years later, Morgan Stanley agreed to print a disclosure on its statements that indicated the availability of the independent research. Apparently, that disclosure didn’t make it on to the statements. Sort of an easy omission to spot, no? And the excuse from Wall Street’s cops is what? They were too busy on other more important things? We didn’t see it. Is that the sorry state to which Wall Street’s regulators have fallen? Of course, if you’re not looking, you can’t see anything. Moreover, given that FINRA is crediting “Morgan Stanley’s self-review and self reporting of some of its disclosure violations. . .” you have to wonder whether any regulator would have uncovered this long-term, massive disclosure failure by Morgan Stanley but for the firm’s own efforts to come clean. I guess that NASD/FINRA settlement didn’t really get it done. Not for all the publicized million dollar fines and the self-aggrandizing regulatory publicity. After all, it was only three years after the 2003 Global Settlement that Morgan Stanley returned to its former errant ways. And for good measure, it appears that Morgan Stanley kept it up for more than four years. So much for self-regulation sending a meaningful message to its larger member firms. Of course, if this matter had involved, say, a smaller FINRA member firm, I’m sure that some heads would have rolled and folks would have been suspended, if not barred. But, things are as they are. The high and mighty on Wall Street get to write out fat checks and say “sorry.” Line forms to the rear, get behind Goldman Sachs, then Morgan Stanley. No cutting in. READ THE FULL-TEXT NASD APRIL 2003 MORGAN STANLEY ACCEPTANCE, WAIVER AND CONSENT (AWC) SETTLEMENT at http://www.finra.org/web/groups/industry/@ip/@enf/@da/documents/industry/p007676.pdf READ THE FULL-TEXT FINRA AUGUST 2010 MORGAN STANLEY ACCEPTANCE, WAIVER AND CONSENT (AWC) SETTLEMENT http://www.finra.org/web/groups/industry/@ip/@enf/@ad/documents/industry/p121898.pdf

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Tony Schwartz: Six Invisible Secrets to Fostering Your Creativity

August 11, 2010

When IBM recently polled 1500 CEOs across 60 countries, they rated creativity as the most important leadership competency. Eighty percent of the CEOs said the business environment is growing so complex that it literally demands new ways of thinking. Less than 50 percent said they believed their organizations were equipped to deal effectively with this rising complexity. Fortunately, even if our work environments are not as accommodating as they could be, we as individuals have the power to train our own creativity, the same way we would any muscle. Here are the six fundamental moves you can make to fuel your own creativity: 1. Meet Your Needs . Recognize that questioning orthodoxy and convention — the key to creativity — begins with questioning the way you’re working. The more we are preoccupied by unmet needs, the less energy and engagement we bring to our work. Take The Energy Audit to find out how you’re doing. You can’t change what you don’t notice. 2. Train Creativity Systematically . It isn’t magical and it can be developed. There are five well-defined, widely accepted stages of creative thinking: first insight, saturation, incubation, illumination, and verification. They don’t always unfold predictably, but they do provide a roadmap for enlisting the whole brain, moving back and forth between analytic, deductive, left-hemisphere thinking, and more pattern-seeking, big-picture, right-hemisphere thinking. The best description of the stages I’ve come across is in Betty Edward’s book Drawing on the Artist Within . The best understanding of the role of the right hemisphere, and how to cultivate it, is in Edwards’ first book, Drawing on the Right Side of the Brain . 3. Nurture Your Passion . It is often difficult to feel creative when we are in roles that don’t excite our imagination. Think of the aspects of your job that you find most challenging, enjoyable, and meaningful. What specific steps could you take to spend more time engaged in these activities? 4. Make Your Work Matter . Human beings are meaning-making animals. Money pays the bills but it’s a thin source of meaning. We feel better about ourselves when we we’re making a positive contribution to something beyond ourselves. It’s a source of fuel not just for higher performance, but also for thinking more creatively about how to overcome obstacles and generate new solutions. How can you focus more of your energy at work on contributing to others? 5. Make the Time . Creative thinking requires relatively open-ended, uninterrupted time, free of pressure for immediate answers and instant solutions. Ironically, the best way to nurture creativity is to schedule sacrosanct time for it. The first step is to set aside least an hour a week for reflection, uninterrupted by the ping of your email or the ring of your phone. Often our most creative breakthroughs occur when we step away from a problem we’re trying to solve and let our unconscious work on it. Try taking a walk, or listening to music, or quieting the mind by meditating. 6. Value Renewal . Human beings are not meant to operate continuously the way computers do. We’re designed to expend energy for relatively short periods of time — no more than 90 minutes — and then recover. Movement — especially exercise that raises the heart rate — is another powerful way to induce the sort of shift in consciousness in which creative breakthroughs spontaneously arise.

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‘WedLock’: Startup Now Selling ‘Divorce Insurance’

August 6, 2010

Divorce costs an arm and a leg these days. Estimates on the average price tag of splitting with your spouse range from $15,000 to $30,000 . So shouldn’t you be protected against the financial burden of divorce? SafeGuard Guaranty Corporation thinks so. The North Carolina-based insurance startup is selling a divorce insurance product called WedLock . (Yes, we enjoy that pun — h/t New York Times Bucks Blog) Each unit of WedLock costs $16 a month and provides $1,250 to cover expenses like divorce legal proceedings. Insureds can buy multiple units, and for every year their policy lasts, SafeGuard will throw in another $250 of coverage for each unit they own. Once a married couple un-ties the knot, policyholders simply send in their divorce papers and SafeGuard sends them cash. (To prevent spouses already planning a divorce from cashing in, SafeGuard requires at least 36 months from the effective date until spouses can claim the coverage.) Still not convinced you need divorce insurance? To help you make up your mind, SafeGuard provides a Divorce Cost Calculator and an even more ambiguous Divorce Probability Calculator that factors in such variables as your race, family income and history of depression or mental illness. After reviewing SafeGuard’s offer, feel free to add WedLock to your list of ‘types of insurance I don’t need’ .

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Why Is The White House Afraid Of The Elizabeth Warren Fight?

July 20, 2010

So I’m reading today’s Congress Daily dispatch from National Journal, about the back-and-forth lobbying over who should head the new Consumer Financial Protection Bureau, and I get to this line, way down, about Elizabeth Warren : “Industry privately grumbles that Warren would be their least favorite candidate to head the agency.” You also learn that Senators Judd Gregg (R-N.H.) and Bob Corker (R-Tenn.) basically oppose Warren taking the post. Senator Chris Dodd (D-Conn.) thinks she’d have a hard time being confirmed in the Senate. So, basically, here’s the out-front opposition to Warren: the entire financial industry, Republican lawmakers and the worst deliberative body in the history of Western civilization. That, to me, seems like the best of all possible enemy-collections. If I had my choice as to whom I’d get into a protracted street fight with, circa post-crash 2010, I’d count myself very lucky. But the Obama administration — and this is going to be really shocking news — don’t really have the stomach for a street fight, unless it’s the sort of fight where you bloody your opponent on the very day it becomes no longer possible to lose . As things sit, the White House is hesitating, looking for all the world like it is going to veer away from tapping Warren for the sort of job she was born to do. In so doing, Obama is picking some weak allies over some great enemies. One of those nominal allies is Treasury Secretary Timothy Geithner. I’m sure that Geithner recognizes how depressing it is when every time someone on Wall Street commits a wealth-dissolving cock-up, their first resort is to ask the federal government to put billions of taxpayer dollars on a forklift and meet them at the loading dock. But Geithner doesn’t much want to change the way that particular world works. And he essentially hopes that he can just pass the buck here, saying through a spokesman: “Secretary Geithner believes that Elizabeth Warren is exceptionally well-qualified to lead the new bureau, and, ultimately, that’s a decision the president will have to make.” of course, I’m guessing that the choice he’s hoping Obama will make — by which I mean, telling him to make — is to appoint Michael S. Barr to the CFPB. Barr would be an exciting choice to head up the agency! I mean, you remember how exciting it was when the derivatives market collapsed and nearly destroyed the entire economy, right? Well, Barr wanted no part of reforming derivatives, no sir ! So, he’d be an ideal choice to head up this agency charged with protecting consumers, I’d imagine. Also working against Warren’s nomination are the people who have chosen to support her. As Sam Stein reported earlier today, labor organizations are furtively trying to lobby support for Warren . But, if you cast your mind back just a month or so ago, you might recall that the White House and Big Labor had a falling out over that time labor backed Bill Halter in a primary against incumbent Senator Blanche Lincoln (D-Ark.). The White House got so steamed at their effort to supplant Lincoln after she spent a year and a half trying to water down or block the very agenda that the White House ran on! And so, cowardly anonymous bleats were farted in labor’s direction . So there are a lot of reasons why the White House isn’t exactly itching to get into a protracted battle over appointing Warren, a person who would actually protect consumers, to the CFPB. But the biggest reason they don’t want the fight is because they are totally effing stupid . In lieu of making the sort of passionate case on the merits that is likely to fall on deaf ears, let me instead do what everyone in Washington prefers to do — marshall the forces of election year cynicism! You say that Warren’s appointment is likely to be very contentious? And draw a lot of opposition? Well I am interested in hearing the other side of that argument! How is that going to do? Will it be, “We are worried that Elizabeth Warren has philosophical opposition to the Wall Street practices that led to the largest economic meltdown in the last half-century?” Or is it going to be more like: “If Elizabeth Warren gets her way, some consumers may end up getting protected?” If it were up to me, this wouldn’t be a fight I’d be looking to actively avoid. I’d be looking for a way to drag it out for the next three months. (Unless I missed the part where Americans have suddenly rekindled their love for big banking institutions!) When I think about the sorts of political fights that (I assume!) the White House wants to have, I think about that crazy time Representative Joe Barton (R-Tex.) apologized to BP for how terrible the oil giant was being treated, being held responsible for the tremendous disaster it caused and everything! That was what the tennis pros refer to as an “unforced error,” and the White House dined out on that for a solid fortnight . What might happen if the White House went looking to pick a fight with opponents, daring them to defend the indefensible? The answer is, of course, they might fare better in the coming elections. Then again, they might actually have to follow through and appoint Warren to the consumer protection agency, thus stealing the White House’s most “bipartisan achievement”: blanket opposition to changing the financial industry in any meaningful way, or preventing a future financial crisis through reform. That’s the problem with arguments that seem like “no brainers.” They actually don’t work when you ask people without brains to make them! [Would you like to follow me on Twitter ? Because why not? Also, please send tips to tv@huffingtonpost.com -- learn more about our media monitoring project here .]

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Liz Ryan: Boundary Setting and Gut-Checks for Job-Seekers

July 20, 2010

Dear Liz, I got a call from a recruiter mid-last week about an interview out of town that was wonderful (a great opportunity) and horrible (the world’s worst timing, disrupting my life in a big way) at the same time. I tried to change the date of the interview, but the CEO was about to go on vacation for six weeks. The company’s recruiter was talking to the third-party recruiter about having me arrive at the local airport at noon and do a two o’clock interview at their office, one hour away. I told him (my guy, the third party recruiter) that was way too tight for my comfort level. They pushed back and wanted me to interview at three at the latest. One problem with the flight, my cab, or my luggage and I’d have missed the interview. I wanted to fly in the night before and rest, but they wouldn’t do it. As you can guess, the flight was delayed and the interview was rushed. Now I’m mad at myself more than them. When your gut is screaming BAD THING but the only rationale is “I don’t like to rush,” what can you say? Thanks, Gerald Hi Gerald, Thanks for writing. I’m sorry you had to go through that! One of these days, we’ll do a course or a tele-seminar on just this topic: the sticky awkward negotiations around job interviews. It’s a minefield, as you know! For starters, if the CEO is about to go out of town for six weeks, the burning question on my mind as your career advisor would be “So, are they planning to make an offer before the CEO takes off?” I wouldn’t let you go on an interview where the deal is “You come and see us, and then the CEO goes on vacation while you twiddle your thumbs for six weeks and wait for the CEO to get back before we make a decision.” Concerning the fly-in specifically, it is always fine to say “That time unfortunately won’t work for me, but I can come the following week and meet everyone except the CEO. After that meeting, if your people feel I’m a good fit for the company and if I feel the same way, I can talk with the CEO by phone or even fly close to where he or she is vacationing so that we can meet live.” (If they’d balk at the extra airfare, you’ll know a ton about how much pain is involved and how dearly they’re valuing your abilities.) Assuming you agree to interview on a certain date, it is absolutely appropriate for you to have time to prepare and to rest before the interview. If it’s more than a quick Boston-to-New-York or Chicago-to-Kansas-City type hop, your request to fly in the night before was totally reasonable. Look at the message they sent you, in mathematical terms: X (where X equals your need to get a good night’s sleep before an interview) is less than Y (where Y is the $149 cost of your one-night stay in a Residence Inn). That’s a huge, radioactive, glowing red flag. We often “shush!” our gut when we should be leaning in more closely to ask “What’s that you’re trying to tell me?” In a situation like this, you could say “Oh! One hour’s cushion isn’t enough time. One problem with the cab or the baggage handling and we’ll both have wasted time and money. Let’s have me fly in the night before.” If they say “No, can’t do it” you’ll play not-even-really-all-that-hardball and say “What a shame, I was looking forward to meeting your team.” The universe sets up these situations for us to remind us of our power. When the flight is delayed (inevitably!) your gut says “Heh heh, guess you’ll listen to me the next time!” We only feel our power when we use it. It’s the most wonderful feeling in the world. With respect to these jokers, don’t feel bad, because you dodged a massive bullet. How important is this opening, anyway? What, the CEO sprung a six-week vacation on them at the last minute? Heck, no. They all knew his or her vacation was looming. The little matter of getting you into town for an interview just wasn’t quite important enough for anyone to focus on until crunch-time. Then, the pressure was on you! Remember the old placard people used to hang in their cubicles, something like “A Failure to Plan on Your Part Doesn’t Constitute an Emergency on My Part?” We can hold these folks to the same standard. Imagine the hubris that it takes to call a talented job candidate like you and say, “Yes well, out of the blue we have decided that we need you here just a few days from now, and bee tee dubs we’re too cheap to put you in a hotel the night before.” Forget them. It was a painful learning experience, but you won’t be bitten by this snake again. Ah, boundaries! We only see them when we’ve already blown past them them, at least half the time. Your sturdy gut (we can say instinct if we want to be refined) has guided you very well this far. Listen to it! If you ‘only’ have your gut-check and no data at your disposal at the point of need, you can always say “I’m not sure I’m comfortable with that.” Let them wonder and stew. I’m sorry that you had to go through the stress but delighted that the universe put its little universe-foot down and got you away from those people before something horrible happened (a job offer appearing, for instance). You might want to double-check your relationship with your headhunter, too. With advocates like him or her in your corner, who needs corporate bulldozing amoebas? Cheers, Liz p.s. Our online courses “Your Human-Voiced Resume,” “Build Your Personal Brand,” “Crafting Compelling Pain Letters” and “Stop! Don’t Send That Resume” begin on August second. More info here.

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Jonathan Lipson: The Great Repression: The Crisis of Richard Posner

July 13, 2010

Panics cause strange behavior. This is as true of financial markets as it is of the public intellectuals who write about them. Take the case of Richard Posner. Since the crash of 2008, Judge Posner, who sits on the Seventh Circuit Court of Appeals in Chicago and teaches at the University of Chicago Law School, has written scores of articles and blogs — and two books — on the financial crisis, including this spring’s The Crisis of Capitalist Democracy . Throughout, Judge Posner surprised many by insisting that we are in a depression caused by bad government policies that were, in turn, based on bad economics. Only heavy government spending can get us out. Because Posner is a prominent public intellectual, what he says about the financial crisis gets attention. Views have been mixed. Some did not like that he broke with his conservative past, embracing large stimulus packages. Others viewed this as a refreshing change of heart. Either way, critics tend to ignore a basic flaw in Posner’s work here, which is that he fails to mention his role — and that of legal academics generally — in creating and popularizing the policies he now criticizes. Posner has, in short, produced a “culpa” without a “mea.” To understand his role in the financial crisis, it is necessary to understand something about Law and Economics, an academic movement of which Posner has (correctly) claimed himself to be a founder. Law and Economics is essentially free-market economics brought to law school. Posner’s leading textbook on the subject, Economic Analysis of Law , was predictably skeptical of financial regulation. Writing before the financial crisis, he argued that “banking regulations go far beyond what a private creditor would insist upon in the interest of safety and seem . . . dubious.” Securities laws were equally ill conceived because the market would do a better job than Uncle Sam. “Capital markets are,” he claimed, “competitive, and competitive markets generate information about the products sold.” It is difficult to overstate the influence of this movement, which began at the University of Chicago in the late 1950s, and blossomed during Posner’s tenure there. According to a 1993 study (by Posner), by the late 1980s, “the influence of [Law and E]conomics . . . exceeded that of any other interdisciplinary or untraditional approach to law.” Funded by the conservative Olin Foundation, Law and Economics research centers sprouted at law schools around the nation, influencing scores of law professors who shaped the views of thousands of lawyers, many of whom went on to become policy makers and regulators. Its adherents or sympathizers include former attorneys general (Edward Levi), solicitors general (Robert Bork), and U.S. Supreme Court Justices (Antonin Scalia). Law and Economics was thus an important link in the intellectual chain that led to the deregulatory fervor of the past 30 years. Yet, Posner omits this vital piece of the story — and his starring role in it — from his major accounts of the financial crisis. Except for a footnote which acknowledges that “some of” his work “succumbed to [the] fallacy” that markets are axiomatically superior to regulation, it as though neither he nor the Law and Economics movement ever existed. The financial crisis is, according to Posner, the fault of virtually everyone except Law and Economics. With re-regulation on the horizon, Posner may recognize that the next real fight is about intellectual liability for the crisis. Because Law and Economics played a role in building a system he now views as flawed, he needs to tell a story that insulates (and thus exonerates) his movement. His version — which we can call the Great Repression — would set the rhetorical parameters of the discussion going forward. That discussion blames the government and the economists, but not the lawyers and legal academics — who were often both ardent advocates for, and implementers of, deregulation. There is nothing wrong with changing your mind, and perhaps Judge Posner should be lauded for doing so publicly. But breaking with the past is one thing. Burying it is another. “I have been moved to criticize a number of economists,” he explains in The Crisis (his newest work), “because there has been so little self-criticism by economists — a bad sign.” “Instead,” he notes without a trace of irony, “we have seen defensiveness.” No defensiveness from Judge Posner, however. Which may make sense: Why defend a crime that was, in his account, never committed? Panic or no, Posner knows that the best defense is a good offense.

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Michael Tasner: Virtual Reality Worlds: The Hows and Whys of This Unique Marketing Universe

July 8, 2010

Marketing using virtual reality worlds and methods is one of the more advanced Web-3.0 tactics that you can use to generate leads, close business, even to communicate with your team. It also takes the biggest time commitment, requiring the most work and the largest initial expense to get the platform designed. The upside: when put into place, these 3-D worlds can prove to be your most effective lead generator, sale closer, and cost saver. Let me take a step back now that I have your eyes curious, your ears more attentive and your full attention. Virtual reality worlds are just that. They are 3-D, Web-based communities that allow interaction among users and devices by way of the Internet. In general, virtual reality has a variety of uses. The whole intent of virtual reality is to convince you and your mind that you’re actually there, alive in this make-believe world. It brings the experience and interaction to life, even though you are behind a computer or another device and not there live, in person. Picture this: •3-D people walking around, interacting and talking. They don’t really exist, but they represent people who do in some way. • Communication using webcams, headsets, microphones and text chat. • People from all walks of life and from around the world who might never have met otherwise. • Houses decked out with all the latest electronics. • The ability to walk around, drive cars, purchase goods and services and do pretty much anything you would do in your actual life. • A world that seems so real, you start thinking it is real. Sometimes your mind continues to believe this can’t be real, it isn’t real, and it’s fake. It will take some conditioning of your mind (after you start engaging in these virtual worlds) to understand the concept. Here are some of the common myths of virtual reality worlds: • Everyone is fake or acts fake. Eighty-four percent of people reported that when they join the various virtual worlds, they create people — avatars — that represent themselves. Yes, that does leave 16% of avatars who are not entirely representative of their true selves. Typically these people make minor adjustments, rather than entire modifications of their real persona. • It’s nowhere near real life. Many times this is more like real life than your own real life. People host parties and business events. Attend trainings. Interview for jobs. Shop. Practice foreign languages. Work in global teams. All virtually. • It’s only for kids. The average age across most virtual reality worlds is just over 30. The only thing to do in these communities is play games. Yes, you can play games, but this is only a small fraction of what’s done in these worlds. Why should you care? Here are the key driving factors to the rise in virtual reality usage: • Limited time. • Less discretionary income (across the map). • Further adoption of the Web by everyone, including consumers, businesses and even the government. • It’s user-generated content. People, businesses and agencies are continuing to move to using virtual reality worlds because they are tired of traveling, have less money to spend on travel, and are realizing the power associated in these worlds. My motto is, “Essentially everything that can be done in person can be done over the Web using various technologies.” This is the concept that people are finally starting to understand. Everything continues to move to the web. So instead of simply resisting, both consumers and businesses are starting to jump on the bandwagon. An additional factor that has helped the rise of virtual reality worlds is their ease of use. Two to three years ago you needed to have a very fast computer and connection just to view one of these worlds. Today things open up much quicker and are much more intuitive. Anything you would want to do in person (yes, everything) can be done over the Web in the comfort of your own home or office. Why do you think Amazon.com had one of its best holiday seasons ever in 2008, while Circuit City closed its doors? Granted, there were a variety of outside factors as to why Circuit City failed. But from the customer’s perspective, if I can buy the same products on Amazon.com and save time and money (including sales tax and shipping charges), there is absolutely no need for me to visit a real store, deal with a salesclerk who probably doesn’t know what he’s talking about, stand in line, and risk having my credit card information misappropriated. And so, virtual reality-world usage continues to climb. According to The Gartner Group, it’s anticipated for over 250 million people to be in virtual worlds by 2011. There are hundreds of popular virtual communities and worlds with thousands of users in existence that are much less popular. Let’s zero in on the most popular ones that you need to be concerned with. There are a variety of common threads among most virtual worlds: • Typically they are run by user-generated content rather then people at the particular company adding content. • Users can purchase and own virtual land. • Currency can be exchanged and typically needs to be converted. • There are various e-commerce applications and functionality so you’re able to buy products and services in real time. • They are regulated to comply with the various, real, international laws. Here are some of the virtual-world terms you should be aware of: • Avatars: The term is derived from Sanskrit and relates to a “mental traveler” in Indian fairy tales. In the virtual world, it is the character you use to represent yourself and communicate with others. • Community: The people or residents who inhabit the virtual space. • Currency: Most of the virtual worlds have their own form of currency which typically can be converted into USD or other forms of real money. • Emotes: Expressing emotions in a virtual world (laughing, crying, smiling, etc.). • Grid: The technology and platform behind the virtual world. • Latency: The lag of movements in motion. It’s measured in the delay of the actual change of position versus the response time. The faster your computer and Internet connection, the lower the latency you will experience. • Teleport: The ability to fly to another location in the virtual space. • Universe: The collection of all entities and the space they are embedded in for a virtual world. Each virtual reality site has it’s own “universe” so to speak. Here are some of the most popular and growing Virtual Reality Worlds: SecondLife.com Let’s start with the community that has received the most media attention. SecondLife.com does not have the largest amount of registered users, but it has received more media coverage than most of the other major players as they have poured money into PR and have also had some notable people use their site. Second Life was launched in June 2003 by Linden Labs. It allows its residents to interact with each other, socialize, conduct business, and so on, across its grid. You must be 18 or older to use Second Life, and between the ages of 13 and 18 to use Teen Second Life. This is an important distinction for marketing purposes to know that users are 18 and older. They have over 15 million registered users. Registration is free for personal use. If you want to purchase land, there are monthly fees ranging from $5 to $295 per month, depending on the amount of space you are looking to purchase. For $295, you can have your own private island. A big advantage to purchasing land is to start controlling the marketing space. Most of your competitors will not be on these virtual sites. Get your land before them. Much like the other virtual worlds that will be outlined below, currency can be exchanged. In Second Life the currency used is Linden dollars. The exchange rate from Linden dollars to USD and to other currencies varies based on market factors — buy and sell rates. There have been live concerts in Second Life, government embassies established and education and training going on pretty much 24/7, just to name a few of the applications. Keep a close watch on this virtual reality world, as it has the most potential for continued and massive growth. ActiveWorlds.com Active Worlds is a little bit different than the rest. It is a 3-D world platform with a browser that runs on Windows. (Yes, this helps Bill Gates’ wallet grow even larger!) Originally, Active Worlds’ programmers wanted to integrate a 3-D browser. Think of Firefox or Internet Explorer in 3-D. Instead, it has morphed into another Second Life. For consumers, they can play around with their avatar in one of the 1,000 different worlds across the platform, interacting with each other, playing games or purchasing goods and services. For businesses, this has been a solid platform to develop buzz, sell products, support customers and to provide demos and training. The advantage of ActiveWorlds.com over SecondLife.com is that the cost to develop a presence is easier and much less expensive. To develop a full-blown store on SecondLife.com you are looking at upwards of $5000-$10,000 or more. Your time to market will be much quicker than on SecondLife.com. They also are very business-centric. They understand virtual reality-world marketing is growing in popularity and have catered many of their offerings and support to businesses while making it effortless for consumers to buy They are trying to bring the Amazon.com experience to their virtual world! EntropiaUniverse.com Entropia Universe is in a different league than the rest as they have a real cash economy. Some consider this a good thing, others do not. Entropia Universe is an online, 3-D, virtual universe for entertainment, social interaction and trade, using a real-cash economy. The virtual world was developed by the Swedish software company MindArk, based in Gothenburg. What MindArk really understands is monetization. Instead of charging a subscription price, they use an alternate micropayment model, asking people to buy in-game currency (the PED) which then, in turn, can be exchanged back to USD. MindArk claims to offer the first virtual universe with a real-cash economy. They want people coming to the site to spend money, rather than just to be playing around. And this is stressed across their website and promotional materials. Entropia Universe has been quite busy attracting various businesses and even government entities. In May 2007, they were chosen by the Beijing Municipal People’s Government endorsed online-entertainment company, Cyber Recreation Development Corporation, to create a cash-based virtual economy for China. This is huge in terms of adoption and possible numbers. They have been working toward creating the largest virtual world ever. Their proposal was accepted over many others, most notably Second Life. This was a blow to Second Life as they assumed they were the front runner! Entropia Universe has a goal to attract 150 million users from around the globe. Even more impressive, they expect to generate over $1 billion annually in commerce. But this is not the go-to place for business meetings. Instead, it has been a good place for entrepreneurs to sell their E-Commerce products and services to consumers and businesses. But, to date, they have some new plans in the works to make the site less gaming-intensive and more centered on business. Check out the site for free and get a feel for it, but don’t make a major investment of your time or money just yet. The above is an adapted excerpt from the book “Marketing in the Moment: The Practical Guide to Using Web 3.0 Marketing to Reach Your Customers First” by Michael Tasner. The above excerpt is a digitally scanned reproduction of text from print. Although this excerpt has been proofread, occasional errors may appear due to the scanning process. Please refer to the finished book for accuracy. Copyright © 2010 Michael Tasner, author of “Marketing in the Moment: The Practical Guide to Using Web 3.0 Marketing to Reach Your Customers First”

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Dave Johnson: Too Old For A Job, Too Young For Medicare Or Social Security

July 7, 2010

This post originally appeared at Campaign for America’s Future (CAF) at OurFuture.org . I am a Fellow with CAF. Tell us your own story in the comments, please! Here is a fact: There. Are. No. Jobs. I’m in Silicon Valley where the official unemployment rate dipped in May to 11.2%. This dip was, of course, because of so many people just giving up trying to get a job, certainly not because of some wave of hiring. The under employed figure, known as “U-6,” is 21.7% in California , 16.7% nationally. You have to know someone to get a humiliating job standing on a corner waving a sign. And if you are over 40, things are even worse than that . Don’t give me any conservative Rush Limbaugh-Ayn Rand dehumanizing nonsense about parasitic lazy people who won’t look — there are no jobs. I know so many people here who are over 40, were laid off in the 2000-era dot com crash, still haven’t found a regular job and aren’t going to. They have had occasional “contract” positions–which means no benefits, no security, a 15% “self-employment” tax and no unemployment check when the job ends. And now, 10 years later they’re a lot over 40 and are not going to find a job because so many employers here won’t hire people over 40. And now there are so many more who lost their jobs in the mass layoffs of 2008-2009 and can’t find a job. So many of them are also over 40. In fact, many were laid off in obvious purges of over-40 workers, offered a small severance that they could only receive if they promised to take no age-discrimination action against the employer. (I don’t say “company” because some of these worked at nonprofits.) Most of these people will not find another job, but are too young for Medicare and Social Security. One Person’s Story I ran into a friend this weekend who I hadn’t seen for a couple of years. He had been a computer engineer who had been making 6 figures in the dot-com years. Laid off in the 2000 crash, he moved in with his parents back in the Midwest and worked in a bakery. He came back out here when things picked up a bit and worked in one “contract” job after another. (Contracting is just a scam to get around employment laws–but the government doesn’t enforce the rules.) But now he just can’t find anything. He managed to get unemployment but now that is running out. He has no health insurance. He can’t afford a place to live; he “house sits” for people or visits friends, and doesn’t know what he is going to do even two days from now. What is he going to do? Can you tell me? He has gotten a few interviews, and when they are computer-related is always told he is way overqualified, doesn’t seem energetic, probably won’t be willing to work 20 hours a day, doesn’t look like he is up to date on things that are happening with computers, etc. (How many ways can you say “too old?”) He’s about 45. If things pick up he will get another job. But people just a few years older will not. Blatant Age Discrimination Age discrimination is a thing with me because it is so blatant here. It’s the culture here, some even say that for programmers it is “35 and out.” At various times looking for work I’ve been told I “seemed tired” and things like that. I was even told once that I wouldn’t be able to market some software because I “wouldn’t be able to get my mind around” how it worked– when I had designed and written part of it in a previous life. One company here is said to have only 200 over-40 employees out of 20,000. But it certainly is not a problem that only exists in Silicon Valley. Tell your own story in the comments, please, get this discussion going! What are people supposed to do? You can’t get Medicare until you are 65, and Social Security until 67. But it’s near-impossible to get a job or health insurance if you are over 50. I wonder what the effect would be if the government started again enforcing its own rules on age discrimination and contracting. Among other things Congress needs to get things going by passing the George Miller “Local Jobs for America Act .” Sign up here for the CAF daily summary .

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Mayberry Machiavellis: Obama Political Team Handcuffing Recovery

July 6, 2010

Under the leadership of President George W. Bush, science, empirical evidence and expert advice struggled to be heard above the din of politics. It’s one thing to prioritize politics over good policy; it’s quite another to let bad politics drive the agenda. But that’s what the Bush administration did during its Terry Schiavo era and his congressional majorities paid the price. Today, a new band of Mayberry Machiavellis has gained control, counseling President Obama to ignore the advice of his economic team and press forward with deficit reduction ahead of job creation. Senior White House adviser David Axelrod told the New York Times recently that “it’s my job to report what the public mood is.” The public mood, said Axelrod, is anti-spending and anti-deficit and so the smart politics is to alleviate those concerns. “I’ve made the point that as a matter of policy and a matter of politics that we need to focus on this, and the president certainly agrees with that,” said Axelrod of the deficit hawkery that the administration has engaged in over the last several months. It’s an odd political strategy because Axelrod knows that if it succeeds, it will be both bad policy and bad politics. He said as much when asked about the pressure from economic advisers to focus on stimulus and job creation. “I’m very much allied with the economic group, because even as a political matter it would be very shortsighted to take steps that would send us backward,” he said. But the Mayberries have already taken those steps: by using the bully pulpit to highlight deficit fears, by proposing an across-the-board spending freeze, by creating a commission to reduce the deficit and stacking it with hawks, by making it clear to progressive allies that the White House political team believes a deficit-reduction focus is important for the midterm elections. The one recent effort by the president to pressure Congress to move forward with jobs-related spending came in a letter sent on a Saturday evening that was met with derision on the Hill for its ham-handedness. The focus on deficits has consequences. Without White House backing of more stimulus, the House of Representatives has steadily hacked away at a jobs package that began as a several hundred billion dollar initiative and is now a shell of itself. The Senate, meanwhile, has repeatedly failed to break a GOP filibuster of extended unemployment insurance and a must-pass package of tax extenders faces the prospect of not passing. Axelrod’s political analysis — that “as a political matter it would be very shortsighted to take steps that would send us backward” — is confirmed by a recent survey that is being studied by both House Democrats and Republicans. The Democrats gathered on Thursday morning to dig into the national poll, which was paid for by the Alliance for American Manufacturing and done by Democrat Mark Mellman and Republican Whit Ayers. It hints at an answer to why people are so passionate when asked by pollsters about the deficit: It’s about jobs, China and American decline. If the job situation improves, worries about the deficit will dissipate. Asking whether Congress should address the deficit or the jobless crisis, therefore, is the wrong question. The survey finds extensive worry about U.S. indebtedness to China, which is seen as eclipsing America on the international stage, signaling the twilight of U.S. dominance and economic underperformance as the new status quo. “There’s no question in my mind that the intensity of concern about this problem is related to the overall economic picture,” said Mellman. The national debt and the deficit are both proxies for concern about the economic decline. “There’s very little understanding of the difference between the debt and the deficit,” said Mellman, who has briefed Democratic lawmakers on polling around the deficit. “When people are talking about the deficit and being concerned about the deficit, that’s really a metaphor for a whole lot of things in their mind: It’s about debt to China, it’s also about the waste of government money as far as they’re concerned, it’s about bailing out big corporations while their jobs are lost.” About 45 percent of respondents said the biggest problem is that “we are too deep in debt to China,” the highest-ranking concern, while 58 percent said the U.S. is no longer the strongest economy, with China being the overwhelming alternative identified by people. Three-quarters had an unfavorable view of goods made in China and 83 percent felt the same about companies that set up shop there. The number one objection people had to China was the $2 trillion the country holds in U.S. debt. Asked how to improve the economy, the number one solution provided by voters was to “crack down on foreign countries who violate their trade agreements with us.” Overwhelmingly, the survey found voters favored policies that encourage the revival of American manufacturing. As soon as the poll was released, Rep. Thad McCotter of Michigan, a member of Republican leadership, immediately sent it around to House colleagues, encouraging them to take a look. “We know what happens when the economy depends only on financial services and the creation of wealth through bookkeeping. Manufacturing jobs are good paying jobs that support families and communities, create spin-off jobs, and leads to innovation,” said Rep. Tim Ryan (D-Ohio), who has been pressing House colleagues to pay close attention to the poll on China and manufacturing. “We need to force China to play by the rules. We need to pass currency reform measures and develop a national strategy to boost small and mid-size manufacturers. We’ve spent the last 30 years pandering to those who have taken manufacturing off shore and in turn we lost the heart and soul of our country. We need to see ‘Made in the USA’ again.” White House political advisers, however, see the high numbers of respondents saying that the deficit is a major concern and think belt-tightening is needed. But Mellman said that part of the deficit concern reflected in polls is a natural bias of this type of survey. “When you ask people what they’re concerned about, they have to answer something,” he said. “At some level, the polling game is stacked.” Indeed, it feels selfish to tell a pollster that deficits aren’t a major concern. What about the children? The grandchildren? Yet when voters are asked to identify only one top concern, it is rarely the deficit. In April and June of this year, a CBS/New York Times poll found that only five percent of people mentioned the deficit as the “most important problem.” Nearly half identified the economy or jobs. That was no outlier, several other polls, when they limit the choice to a top concern, found similar results, including one from Fox News in May, which found 15 percent saying the deficit is “the most important” thing for government to work on, with 47 percent identifying jobs. In another recent survey , three quarters of respondents favored increased social spending over deficit cutting. “With unemployment close to ten percent and millions still out of work, it is too early to start cutting back benefits and health coverage for workers who lost their jobs,” said 74 percent of voters, while only 21 percent agreed with this statement: “With the federal deficit over one trillion dollars, it is time for the government to start reducing spending on health care subsidies and unemployment benefits for the unemployed.” Academics Benjamin Page and Lawrence Jacobs, in the recent paper, “Understanding Public Opinion on Deficits and Social Security,” have identified an additional reason that the deficit continues to rank high in polls as a prominent concern. “The ‘most important problem’ question responds heavily to whatever is being emphasized in the media, apparently because many respondents interpret it as asking what other people consider important,” they write. “They look to the media for evidence. So a well-organized and well-funded campaign against deficits (like the one led by Peter Peterson) can grab the attention of pundits and politicians, win coverage in the media, and produce a temporary spike in responses that deficits constitute our ‘most important problem.’” The more that the president highlights deficit concerns, the more concerned the public gets, and the more his advisers warn him that the public is concerned. For Mellman, deficit concerns stem from the suspicion that Washington spends money to help giant corporations but does little for regular people. “They’re particularly angry about those bailouts in the context where they see big corporations being saved and their own jobs being lost. Something’s being done for the big corporations but nothing’s being done for them,” said Mellman. “It also is true that simply letting thousands of teachers and police and firefighters be fired in the name of deficit reduction is not going to earn kudos from anyone. Voters are not going to stand up and say, ‘Great job!’… That’s not what they mean when they say they’re concerned about the deficit.” Investors, however, are apparently harder to influence. Sophisticated buyers of American debt see no crisis whatsoever. Investors are asking for about 2.96 percent interest from the U.S. government in order to buy 10-year Treasury bonds, a level near historic lows, according to data compiled by the Federal Reserve Bank of Kansas City. Ten years ago, investors demanded more than double that rate. For two-year bonds, they’re asking for rates below inflation. The federal government is paying investors 0.63 percent interest for two-year loans. Five years ago, the rate was about six times higher at 3.76 percent. Investor confidence in the solvency of the U.S. government is rooted in a reality that is rarely discussed in the media, in surveys or congressional debate. The dollar is the world’s central currency and the Federal Reserve has the ability to buy U.S. Treasury debt if demand for it slackens. Nations like Greece do not have that luxury. Fed purchasing of debt could ultimately lead to inflation, but inflation is a far different concern than sovereign insolvency. If inflation did kick in — a remote consideration given the global economic decline — the Fed has policy tools that can rein it in. Yet voters aren’t asked whether they’d prefer to extend unemployment insurance now and risk inflation down the road. Even the Congressional Budget Office, which specializes in raising the alarm about deficits, said in a recent report that if Congress follows current law, the budget deficit will largely evaporate in the long term. According to the CBO’s calculations, by 2034 the budget gap as a percentage of GDP will be 1.2 percent; by 2059 it’ll be 0.8 percent and fall to 0.7 percent by 2084. (The CBO doesn’t believe that Congress will follow current law, and released an “alternative” calculation with dire numbers.) Obama’s economic team — Treasury Secretary Timothy Geithner, Larry Summers, Christina Romer and other senior advisers — have also been pushing for more stimulus, warning that private demand is not yet sufficient to generate a robust recovery. One reason that investors, the economic team and the CBO analysts don’t see deep deficit problems is that, historically and relatively, U.S. debt is well within bounds. “Even after a decade of accumulating debt at a rapid pace, the U.S. would still face a lower debt burden than countries like Italy do today. Italy is currently able to borrow in financial markets at very low interest rates. Projections for 2020 show that the debt burden of the United States would still be less than half of the current debt burden of Japan, which still pays less than 2.0 percent interest on its long-term debt,” writes economist Dean Baker. The Obama political team’s focus on the deficit raises the question: Just who is this hypothetical midterm voter who was leading to the GOP because of deficit concerns, but will vote Democratic if only Congress trims a spending bill from, say, $250 billion down to $80 billion? Most voters — and most reporters, for that matter — can’t guess within a few hundred billion what the budget deficit is, and would struggle to put a dollar figure on the latest jobs-bill proposal. So how is it, then, that a voter would cheer saving a few billion dollars by cutting off COBRA subsidies? When voters think of spending and the deficit, said Mellman, they bundle together much bigger items than an unemployment insurance extension: the Wall Street bailout, the stimulus, the rescue of the auto companies and health care reform (which was deficit-neutral, according to the CBO, as if that matters to voters). Despite all of that spending, unemployment has hovered around ten percent, leading voters to assume and leaving Republicans to argue that the stimulus didn’t work. The reality is that it did save or create hundreds of thousands of jobs, if not millions, but was too small — as economists warned at the time — to fill the economic hole left by the housing collapse and financial crisis. The White House’s refusal to get behind the jobs effort in Congress makes it harder for Democrats to pin the delay on Republicans, muddling what could be a devastating message. It’s been 35 days since Congress allowed unemployment benefits for the long-term jobless to expire, the first time the body has done so with unemployment above eight percent. More than 1.7 million people and counting, who’ve been out of work for longer than six months, have been thrown off the rolls. Obama knows what he’s doing. Shortly after Inauguration, he met privately with House Republicans to hear their concerns, which boiled down to spending and the deficit. In response, Obama raised the specter of 1937, year President Franklin Roosevelt succumbed to conservative pressure and cut spending, leading, economists insist, to a renewal of the economic collapse that has been dubbed the “recession within the Depression,” according to several Republicans who were in the room. “In the middle ’30s — ’36, etc. — they were concerned about what was happening so they tightened their belts in terms of spending, and that caused a recession within the Depression, instead of keeping the momentum going,” House Speaker Nancy Pelosi (D-Calif.) said back in February of 2009. “We’re not going to let it happen again.” There was evidence during the campaign that Obama could have been the type of leader to keep that promise. In the spring of 2008, as oil prices started to soar and the public clamored for a gas tax holiday, presidential candidate Barack Obama broke with both his primary and general election opponents, rejecting the tax relief as pennywise policy that was pure political posturing. Eschewing politics turned out to be smart politics, as Obama left his opponents looking frivolous and craven. It was a defining moment for the campaign, one that senior advisers recall frequently — the time that Obama became truly presidential, became a leader. “The easiest thing in the world for a politician to do is tell you exactly what you want to hear,” said Obama at the time. With reporting by Shahien Nasiripour

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Jack Buffington: What Do We Mean When We Assert That Our Economic Salvation Is ‘Innovation?’

June 22, 2010

‘Innovation’ is commonly cited as an American economic strength. At the same time, there is disturbingly powerful evidence that too many Americans lack a clear understanding of the innovation process. Although in America there has been a remarkable confluence of innovation and industrial economic growth, the process itself is in no way haphazard. Today, the American model of industrial innovation is being deployed very effectively in Europe and Asia, just as the system atrophies in the U.S. I know this to be true first hand as a corporate manager for a Fortune 500 U.S. company, a doctoral researcher for a university in Sweden, and someone competing largely against Asian researchers in my study of discontinuous innovation. Sweden is second only to Israel in its public funding of R&D per capita, and China has doubled its investment in its university system over the past ten years while at the same time, the U.S. has declined in both measures. I see firsthand how innovation is stimulated by a necessary set of interactive factors, and that it is simply not possible to specialize in R&D. It is misguided for anyone to believe that America can position itself as the world’s expert and specialist in R&D for the global economy; there is no historical evidence to justify this viewpoint for any nation. Instead, America’s industrial domination was built upon a model that tightly linked R&D and production, in the public and private sectors. After World War II, research was linked between the public sector (government and academic institutions) who were largely responsible for pure science , and the private sector that was often responsible for the applications effort that we often define today as ‘research and development’. Pure science is often misunderstood, but is a most critical initiative, leading to radical or discontinuous innovation – true drivers of economic growth. After World War II, noted scientists as Vannevar Bush helped to establish a model linking the usefulness of science to socioeconomic progress through the consortium of private firm, academic, and government institutions. One of Bush’s students, Frederick Terman, is largely credited for being the Father of Silicon Valley, an example of the benefits of linking the private sector, government, and academia in the development of innovation. Today, this American innovation model has been repackaged and is now being called the triple helix model of innovation. Lack of American understanding of this triple helix approach is illustrated by the dot-com boom of the late 1990′s. While most Americans would associate the free market heyday as an illustration of American innovation, most of us would struggle in believing that it was collaboration between government, academia, and the private sector that actually originated it. I believe this is due to our generalization that anything related to the private sector can lead to innovation, even the outsourcing of production and R&D, while anything associated with the government and/or academic institutions cannot. As a result, America’s unbalanced model of R&D and production is actually moving us away from innovation instead of closer to it. With academic research finding that it takes 3,000 raw ideas, 100 exploratory projects, 10 well funded projects, and 2 product launches to create one successful innovation, few corporations will put itself through this process due to a lack of positive return on investment. However, it’s in the best interest of the public sector enable private sector research within its national boundaries to become a possible engine of economic growth. Countries such as Sweden, Norway, and Denmark are utilizing this model of innovation successfully, while Americans commonly consider these countries to be less innovative. Asian economies are beginning to understand this public – private approach as well – the old American innovation process, not the new. Through outsourcing production and ignoring the role of the public sector in the innovation process, America is misappropriating something of its own invention. The evidence is overwhelming that America is heading in the wrong direction: our history tells us we are misguided, and the rest of the world is following a different course. I see this first-hand in conducting innovation research in Europe and in competition with increasingly competent Asian researchers. Politics aside, failing to see that the rest of the world has adopted an approach that American pioneered, and from which we have veered, will without question reduce the likelihood of the next Silicon Valley being in California rather than Stockholm, Bangalore or Shanghai. In my mind, there is no more critical issue facing the U.S. economy than the need to fix our approach to innovation.

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Fed Disclosure Measure Proceeds in Negotiations on U.S. Bank-Overhaul Bill

June 17, 2010

By Scott Lanman and Craig Torres June 17 (Bloomberg) — U.S. House and Senate lawmakers took a procedural step toward agreeing to require greater disclosure on actions by the Federal Reserve and drop plans to make the New York Fed president a political appointee. Senate negotiators on an overhaul of financial legislation accepted a House plan to reduce the role of commercial banks in naming Fed presidents in Washington today. Under another change, the central bank, after a two-year delay, would have to identify firms that borrow through its discount window and participate in the Fed’s purchases or sales of assets such as mortgage-backed securities. The Fed successfully lobbied Congress to avoid reducing its political autonomy and bank-supervision powers in the legislation as lawmakers pushed for more public disclosure than Chairman Ben S. Bernanke was willing to provide. Lawmakers are demanding unprecedented transparency after the Fed, often invoking emergency powers, made more than $2 trillion of loans to end the financial crisis. The amendments approved today by senators at the conference would be added to the bill when House conferees sign off on the Senate’s offer. The broader legislation requires approval by the full House and Senate before going to President Barack Obama to be signed into law. Senators in the joint conference today debated making the New York Fed chief a White House appointee subject to Senate approval before voting 10-2 to drop the plan. Senator Jack Reed , a Democrat from Rhode Island, argued for changing the appointment process because the New York Fed president is closely involved in supervising the biggest financial firms and has a permanent vote on interest-rate decisions. ‘Major Complaints’ “I’ve heard the last few days here major complaints about the Federal Reserve in its run-up to the crisis,” Reed said. “And yet at the end of this conclusion we are not making any, I think, fundamental changes in the operation of the Fed.” Senate Banking Committee Chairman Christopher Dodd , who had previously pushed for the New York Fed change, said he changed his mind in part because the confirmation process may result in delays in filling the post. Dodd said lobbying from the chairman of the New York Fed’s board of directors helped persuade him. The legislation doesn’t mean that changes to how regional Fed presidents are appointed are off the table. The Government Accountability Office would be required to complete an audit, within a year, of the system of directors of regional Fed banks, including examining “actual or potential conflicts of interest.” Representative Barney Frank , a Massachusetts Democrat and chairman of the House Financial Services Committee, has said for several years he plans to explore how the regional Fed presidents are selected, this week repeating his concern that the officials tend to favor higher interest rates. “That’s a subject for next year,” Frank said June 15. To contact the reporter on this story: Scott Lanman in Washington at slanman@bloomberg.net ; Craig Torres in Washington at ctorres3@bloomberg.net .

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Steve Rosenbaum: Creating a Happiness Culture: Zappos CEO Shows the Way

June 10, 2010

The thing about Zappos is that it really might be a model for a new way to build and run a business. Okay, now that seems like a stretch at first glance for an on-line etailer who’s major claim to fame is that they sell a ton of shoes. But if you read the Zappos CEO’s new book, Delivering Happiness, you may come to believe that Tony Hsieh (pronounced: Shay) is really on to something. “It’s about giving employees permission and encouraging them to just be themselves,” says Hsieh. Seem a bit far-fetched? Read on, and see what you think. It all began with worms, before shoes. Are entrepreneurs born or made? In Tony’s case the urge started young. “I think that’s one of the things I’ve noticed in a lot of other entrepreneurs is they all have usually done all sorts of crazy things, and just tried a lot of things especially at a pretty young age. Growing up, whether it was garage sales, lemonade stands, and yeah, the idea of selling earthworms and making lots of money from that was one of my childhood dreams.” While earthworms didn’t work out, a teenage button-making business turned a profit, and Hsieh was hooked on building businesses. “I think entrepreneurs view the failures as getting one step closer to the success. As opposed to oh, like I’m a failure.” After a few attempts, and a big win at LinkExchange, Tony was looking for his next thing. “I used to wear one pair of shoes for two years,” says Hsieh. But then he saw the future of feet. “The paper mail-order shoe catalogs back in ’99 were 5% of the $40 billion-dollar market, so 2 billion dollars. So in our mind, at the very least, the Qeb was going to surpass 2 billion dollars.” Today, of course, Zappos is way more than shoes. “Without being super fashion focused, we know that many of our best sellers are brands that even you and I know, but we definitely have the long-tail customer as well.” For the book, Delivering Happiness is a chronicle of the journey, and of Tony’s early life as an entrepreneur. In many ways, it’s two books for the price of one. It’s a funny, wry, honest autobiography of a striving Asian American who’s got the drive and ambition of his family deeply ingrained, and at the same time the irreverence of a slacker college student who’s looking to create a “vibe” that makes the people around him feel like they’re part of something special. Tony’s childhood is a textbook entrepreneur’s trial and error. His first job, raising and selling worms isn’t a huge success. But then, from the back page of Boy’s Life magazine, Tony tries first greeting cards, and then selling custom buttons. The button business takes off, becoming something of a family legacy handed down from brother to brother, and making hundreds of dollars a month as the mail-order business grew. Early on the postman was Tony’s friend. And in many ways the success at Zappos today can be tracked back to that feeling that Tony had as a child–of wanting something magical to come in the mail, and enjoying the feeling of getting that mail-order burst of pleasure when the mailman delivers his anticipated gifts. Of course, Tony isn’t the only entrepreneur who started out of the back of Boy’s Life, or who dabbled in magic as a way to both understand human emotions and put on a show. (Yes, I had doves, and he didn’t–but the impulse is the same). But what you begin to understand as you pore over his immensely readable book is that Zappos today is rooted in Tony’s youthful pleasures and passions. In fact, Tony found a lot of inspiration in the rave scene, throwing massive parties and embracing the music, lights, and smoke that turned many individuals into a communal, and connected gathering. It’s kind of hard to think of Tony as a raver, but then again, what does a “raver” look like? Says Hsieh “It’s actually really funny. I’ve had people come up to me and say oh, I used to go to raves. I would never have guessed that about them. So I don’t know what a raver looks like 10 years later in general.” But today Zappos has an employee culture that seems very much of one mind, focused on customer service and not in some sort of cookie-cutter corporate way. Zappos really cares that you’re happy, and it’s baked into their beliefs, their customer interaction, and even the way they hire. “When we hire people we do two sets of interviews. The hiring manager and his or her team will do the standard fit within the team, relevant experience, technical ability and so on. But then our HR department does a second set of interviews purely for culture fit.” “We’ve formalized the definition of our culture into 10 core values. Basically what we’re looking for are peoples whose personal values match our corporate values. They’re just naturally living the brand. Wherever they are whether they’re in the office or off the clock.” The Zappos Core Values are: Deliver Wow Through Service Embrace and Drive Change Create Fun and a Little Weirdness Be Adventurous, Creative and Open-Minded Pursue Growth and Learning Build Open and Honest Relationships with Communication Build a Positive Team and Family Spirit Do More with Less Be Passionate and Determined Be Humble And the thing that Zappos figured out, and continues to deliver on, is the idea that people who don’t fit the company culture are better off being paid to leave. “Everyone that’s hired, it doesn’t matter what position–you can be an accountant, lawyer, software developer–goes through the exact same training as our call center reps. It’s a four-week training program and then they’re actually on the phone for two weeks taking calls from customers. At the end of that first week of training we make an offer to the entire class that we’ll pay you for the time you’ve already spent training plus a bonus of $2,000 to quit and leave the company right now.” Paying new hires to leave may seem counter-intuitive, but for Tony, it makes simple sense. “Really, the goal of that originally was to weed out the people that are just there for a paycheck.” In the end, the culture is about more than money. “It’s not me saying to our employees, this is where our culture is. It’s more about giving employees permission and encouraging them to just be themselves. For Tony, building Zappos hasn’t been easy. In fact, the story has more twists and turns than you might imagine as in the early days when Sequoia Capital was ready to throw in the towel, “I think they just assumed the company would either go out of business or possibly get funding from someone else. But this was back in what 2002. So the dot-com crash had just happened, Pets.com went out of business, and e-commerce in general were not looked favorably upon. So I don’t think it was Sequoia. I think VCs in general at the time weren’t making investments.” Tony had to sell his prized party loft (at a significant loss) just to make payroll, but they made it round the bend. “Our customers didn’t know that we were struggling with cash flow and so on. So, customers kept coming. Our revenues were going up, and so we knew that there was definitely a potential business here. So, it was never a question of whether the idea would work. It was just whether we could get over that cash flow hump.” In some ways the trends happening today in social networking seem like they were designed for the uber-transparent CEO. Twitter, for example, was a no-brainer for Zappos. But other trends, like virtual offices, don’t work for Tony. He says a community needs proximity, and for him Vegas was the right place to locate and build Zappos. Zappos isn’t virtual, it’s physical. “We really wanted to build the company around culture, company culture being the number one priority. And it’s much easier to build a culture when it’s actually in person versus remotely by email.” And while Zappos remains the company that will pay you to leave, Tony reveals that they haven’t had to write a check like that in almost a year. Zappos, it seems, is a place folks aren’t in a hurry leave once they get in the door. Tony says it’s about Happiness. “So many people when they go to the office, they leave a little bit of themselves at home, or a lot of themselves at home. And they have to put on this different persona in the office, especially in corporate environments. And our whole…there’s a lot of talk about work life separation or balance and so on, whereas our whole thing is about work life integration. Its just life.” As you read Delivering Happiness, it’s clear that Hsieh is talking about customer happiness, but also employee happiness, and even his happiness. He says the goals of Happiness aren’t mutually exclusive. “There’s a lot of talk about work life separation or balance and so on, our whole thing is about work life integration. Its just life. And so the ideal would be if you can be the same person at home as you are in the office, and vice versa. And when people actually feel comfortable being themselves, so much creativity comes out of that.” So, if you believe Hsieh, there really is a change in the wind. A change in the way companies think, and act, and those that understand that will survive and thrive. “I think we’re just at the beginning where companies are becoming more and more transparent whether they like it or not. People are becoming…just because the information is everywhere and it’s pretty hard to control now. So I think moving forward it’s going to be only the authentic companies or people can win because everyone else will eventually be outed.” Can it be that Happiness is profitable? The book is titled Delivering Happiness and the subtitle is A Path to Profits, Passion and Purpose. Tony Hsieh says in the book that research found that the best companies in terms of long-term financial performance are ones that are able to combine profits, passion and purpose. If that’s true, then we’re standing at the edge of a new Happiness Culture, and it all began with selling shoes online. “There’s three types of happiness and really happiness is about being able to combine pleasure, passion, and purpose in one’s personal life. I think it’s helpful and useful to actually think about all three in terms of how you can make customers happier, employees happier, and ultimately, investors happier.” Watch all the Tony Hsieh interview videos on Curation Nation . Follow author Steve Rosenbaum on Twitter @Magnify

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Blackwater Looking For New Owner

June 7, 2010

RALEIGH, N.C. — The security firm formerly known as Blackwater is looking for new ownership, announcing Monday it is pursuing a sale of the company that became renowned and reviled for its involvement with the U.S. government in Iraq and elsewhere. The Moyock, N.C.-based company now called Xe Services announced its decision in a brief statement that gave few details. “Xe’s new management team has made significant changes and improvements to the company over the last 15 months, which have enabled the company to better serve the U.S. government and other customers, and will deliver additional value to a purchaser,” the statement said. Owner and founder Erik Prince said selling the company is a difficult decision, but constant criticsm of Xe helped him make up his mind. “Performance doesn’t matter in Washington, just politics,” Prince said in a further statement. The private company became famous as Blackwater, which provided guards and services to the U.S. government in Iraq, Afghanistan and elsewhere. It became one of the most respected defense contractors in the world, but also attracted sharp criticism over its role in those missions. It has been trying to rehabilitate its image since a 2007 shooting in Baghdad that killed 17 people, outraged the Iraqi government and led to federal charges against several Blackwater guards. The accusations later were thrown out of court after a judge found prosecutors mishandled evidence. In March, Senate Armed Services Committee Chairman Carl Levin suggested the Pentagon should consider banning Xe from a $1 billion deal to train Afghan police. The Michigan Democrat said he thought the company’s involvement was hindering the U.S. mission in Afghanistan. Prince, who founded the company in 1997 along with former colleagues from the Navy SEALs, said he does not anticipate having any role in Xe after the sale. The process of finding a buyer and completing the deal is expected to take several months, according to spokeswoman Stacy DeLuke. The announcement comes less than three months after Xe sold its aviation division for $200 million to Wood Dale, Ill.-based AAR Corp in a bid to strengthen Xe’s balance sheet. More recently, five former executives, including Gary Jackson, the company’s ex-president, were indicted on charges of conspiring to violate federal firearms laws. Jackson was among the top officials who left the company last year in a management shakeup. ___ Associated Press Writer Mike Baker contributed to this report.

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Blackwater Looking For New Owner

June 7, 2010

RALEIGH, N.C. — The security firm formerly known as Blackwater is looking for new ownership, announcing Monday it is pursuing a sale of the company that became renowned and reviled for its involvement with the U.S. government in Iraq and elsewhere. The Moyock, N.C.-based company now called Xe Services announced its decision in a brief statement that gave few details. “Xe’s new management team has made significant changes and improvements to the company over the last 15 months, which have enabled the company to better serve the U.S. government and other customers, and will deliver additional value to a purchaser,” the statement said. Owner and founder Erik Prince said selling the company is a difficult decision, but constant criticsm of Xe helped him make up his mind. “Performance doesn’t matter in Washington, just politics,” Prince said in a further statement. The private company became famous as Blackwater, which provided guards and services to the U.S. government in Iraq, Afghanistan and elsewhere. It became one of the most respected defense contractors in the world, but also attracted sharp criticism over its role in those missions. It has been trying to rehabilitate its image since a 2007 shooting in Baghdad that killed 17 people, outraged the Iraqi government and led to federal charges against several Blackwater guards. The accusations later were thrown out of court after a judge found prosecutors mishandled evidence. In March, Senate Armed Services Committee Chairman Carl Levin suggested the Pentagon should consider banning Xe from a $1 billion deal to train Afghan police. The Michigan Democrat said he thought the company’s involvement was hindering the U.S. mission in Afghanistan. Prince, who founded the company in 1997 along with former colleagues from the Navy SEALs, said he does not anticipate having any role in Xe after the sale. The process of finding a buyer and completing the deal is expected to take several months, according to spokeswoman Stacy DeLuke. The announcement comes less than three months after Xe sold its aviation division for $200 million to Wood Dale, Ill.-based AAR Corp in a bid to strengthen Xe’s balance sheet. More recently, five former executives, including Gary Jackson, the company’s ex-president, were indicted on charges of conspiring to violate federal firearms laws. Jackson was among the top officials who left the company last year in a management shakeup. ___ Associated Press Writer Mike Baker contributed to this report.

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Blackwater Looking For New Owner

June 7, 2010

RALEIGH, N.C. — The security firm formerly known as Blackwater is looking for new ownership, announcing Monday it is pursuing a sale of the company that became renowned and reviled for its involvement with the U.S. government in Iraq and elsewhere. The Moyock, N.C.-based company now called Xe Services announced its decision in a brief statement that gave few details. “Xe’s new management team has made significant changes and improvements to the company over the last 15 months, which have enabled the company to better serve the U.S. government and other customers, and will deliver additional value to a purchaser,” the statement said. Owner and founder Erik Prince said selling the company is a difficult decision, but constant criticsm of Xe helped him make up his mind. “Performance doesn’t matter in Washington, just politics,” Prince said in a further statement. The private company became famous as Blackwater, which provided guards and services to the U.S. government in Iraq, Afghanistan and elsewhere. It became one of the most respected defense contractors in the world, but also attracted sharp criticism over its role in those missions. It has been trying to rehabilitate its image since a 2007 shooting in Baghdad that killed 17 people, outraged the Iraqi government and led to federal charges against several Blackwater guards. The accusations later were thrown out of court after a judge found prosecutors mishandled evidence. In March, Senate Armed Services Committee Chairman Carl Levin suggested the Pentagon should consider banning Xe from a $1 billion deal to train Afghan police. The Michigan Democrat said he thought the company’s involvement was hindering the U.S. mission in Afghanistan. Prince, who founded the company in 1997 along with former colleagues from the Navy SEALs, said he does not anticipate having any role in Xe after the sale. The process of finding a buyer and completing the deal is expected to take several months, according to spokeswoman Stacy DeLuke. The announcement comes less than three months after Xe sold its aviation division for $200 million to Wood Dale, Ill.-based AAR Corp in a bid to strengthen Xe’s balance sheet. More recently, five former executives, including Gary Jackson, the company’s ex-president, were indicted on charges of conspiring to violate federal firearms laws. Jackson was among the top officials who left the company last year in a management shakeup. ___ Associated Press Writer Mike Baker contributed to this report.

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P&ampG’s Consumer Changes to He From She With Men’s Thermal Scrubs

June 4, 2010

By Mark Clothier June 4 (Bloomberg) — After spending decades luring women with products such as Olay skin cream, Procter & Gamble Co. is about to tell men they need pampering too. P&G will introduce a pre-shave thermal scrub, which it likens to a hot towel at the barber shop, along with a cooling after-shave moisturizer next week. The four products, selling for $7 to $9, make up the first skin-care line aimed at men since P&G’s $61 billion acquisition of Gillette five years ago. P&G is seeking to persuade buyers of Gillette razors to take better care of their skin after the company’s sales fell 3.3 percent last year. It’s also a further push into higher- margin beauty products for the world’s largest consumer-products company, which makes Charmin toilet paper and moved into cosmetics in the 1980s. “We have an aspiration to be the biggest and best beauty and grooming company,” Chip Bergh , who heads P&G’s grooming unit, said in a telephone interview. “But we can’t get there unless we win with men.” Gillette’s new ProSeries line, including a face wash for sensitive skin and a moisturizer that protects against ultra- violet rays, will debut in North America June 6 and be available globally by the end of next year, Cincinnati-based P&G said. Trying It Chief Executive Officer Bob McDonald is tapping the men’s grooming market to help reach his goal of adding 1 billion new consumers by 2015. Worldwide sales of skin care, hair care, bath and shower products, and deodorant for men reached $26.6 billion last year, up 44 percent from 2004, according to research firm Euromonitor International Plc. “I expect this to be very profitable for them, but it’s going to require education to get people to try it and to get over the hump of the cost” of the products, said Matt McCormick , a portfolio manager at Cincinnati-based Bahl & Gaynor Inc., which has $2.8 billion under management, including P&G shares. Beauty products are among the more recession-resistant product categories, according to a Sanford C. Bernstein & Co. survey of U.S. consumers released in March. Consumers are less likely to buy a cheaper version of their favorite skin cream or perfume, than of detergent, batteries or diapers, the survey showed. P&G’s products will compete for customers with Beiersdorf AG’s Nivea for Men, L’Oreal SA ’s Men’s Expert and Unilever ’s Dove for Men skin-care lines. Gillette has an edge, because it’s a male brand that doesn’t need to make clear that it’s “for men,” said Bergh, the P&G executive. ‘Education and Marketing’ Getting U.S. men to pamper themselves will still be a hard sell, said Walter Todd , who helps manage $800 million at Greenwood Capital in Greenwood, South Carolina, including about 100,000 P&G shares as of March 31. “I don’t think the majority of men think about how soft their face is or how to care for it,” Todd said. “It’s not something that comes into my mind. Particularly, now with the economy, we’re still kind of watching how we spend our money and the last thing I’m going to go out and buy is some face cream.” Bergh, 52, said the market for men’s lotions can be similar to the last century’s evolution of women’s skin care, which for his mother’s generation consisted of cold cream. “That’s all been driven by education and marketing and the same will happen with guys,” he said. Marketing Campaign P&G, which started selling soap in 1837 and pioneered radio soap operas to promote them, will reach men through websites, blogs and online videos, and in stores, Bergh said. In the U.S., where P&G has about 68 percent of the blade and razor market, the company will include samples of the new products in cartridge refills for the Fusion and Mach3 razors, he said. The Gillette unit made up 9.5 percent of P&G’s $79 billion in sales in fiscal 2009. P&G has advanced 1.9 percent this year, compared with a 1.1 percent decline in the Standard & Poor’s 500 Index. The shares added 6 cents to $61.80 yesterday in New York Stock Exchange composite trading. Last June, the company acquired the Art of Shaving, a boutique chain that offers $100 chrome razors and $75 badger-fur shaving brushes, as well as Zirh, a premium skin-care brand. The brands joined P&G products including Old Spice deodorants and Braun electric shavers. Partnerships with Dolce & Gabbana and Hugo Boss could also be expanded beyond cologne, Bergh said. “We’ve got a portfolio of brands and the company’s support to win with him,” Bergh said of the male consumer. “We’ve got pretty strong plans to do just that.” To contact the reporter on this story: Mark Clothier in Southfield, Michigan, at mclothier@bloomberg.net

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German President Koehler Unexpectedly Quits After Criticism on Afghanistan

May 31, 2010

By Patrick Donahue and Brian Parkin May 31 (Bloomberg) — German President Horst Koehler unexpectedly announced his resignation with immediate effect, citing public criticism of remarks he made about Germany’s military mission in Afghanistan. Koehler, a former managing director of the International Monetary Fund, becomes the first German head of state to quit in post-World War II history. He suggested in a May 22 radio interview that military engagement is necessary to protect Germany’s economic interests, prompting calls by opposition lawmakers for him to withdraw his remarks. “I regret that my comments could lead to misunderstanding for a question that’s important and difficult for our nation,” Koehler said as he announced his resignation in Berlin today. The criticism “lacks any foundation” because it “goes so far as to accuse me of favoring military operations” not covered by Germany’s constitution. “It undermines the necessary respect for my office.” While Koehler’s role is mainly ceremonial, his decision to quit adds to pressure on Chancellor Angela Merkel as support for her coalition plunges over her efforts to stem Europe’s debt crisis and backstop the euro. Roland Koch , a deputy leader of Merkel’s Christian Democrats, unexpectedly announced his decision to quit as prime minister of Hesse state six days ago. ‘Deep Fissures’ Koehler’s resignation “is a huge blow to Merkel, sending a signal of national disunity at home and abroad,” Jochen Staadt, a politics professor at Berlin’s Free University, said in a phone interview. “Koehler has thrown off his responsibility as head of state at a critical moment. Such a step shows how deep fissures are in Germany’s political caste.” Merkel canceled a planned visit to the German national soccer team’s training camp in northern Italy following the announcement. She had been due to inspect the team’s preparations for next month’s World Cup in South Africa, her first engagement after welcoming Germany’s win in the Eurovision song contest by Lena Meyer-Landrut . Koehler called Merkel to inform her of his decision at noon and announced his resignation two hours later, she told reporters. “I was of course surprised by this phone conversation and attempted to change his mind,” Merkel said. “This was unfortunately not successful. I very deeply regret this decision but of course told him that I respect it.” Special Assembly Koehler, 67, a member of Merkel’s Christian Democrats who suspended his party membership to run for office, was re-elected to a second four-year term only in May last year after backing from the Christian Democrats and the Free Democrats led by Guido Westerwelle , now foreign minister. Koehler defeated the Social Democratic candidate Gesine Schwan by 613 votes to 503 votes at a special assembly of lawmakers and state delegates. Merkel said at the time that Kohler is “exactly the right president we need during these times of crisis.” His duties, which include signing bills into law after they clear both houses of parliament, will now be transferred to Jens Boehrnsen , current head of the upper house and mayor of the city of Bremen, pending a presidential election next month by the special assembly, the president’s office said in a statement. Koehler, in the interview with Deutschlandradio, said an export-oriented country like Germany “must also understand that in certain cases, in an emergency, military operations are necessary to protect our interests.” He cited as examples maintaining free trade routes and settling regional instability that could have a “negative” impact on Germany’s “trade, jobs and income .” ‘Dangerously Wrong’ While Koehler later pushed back on his initial comments, saying he referred more specifically to the anti-piracy mission off the Horn of Africa rather than Afghanistan, Merkel’s government was forced to field questions on his remarks at a regular press briefing on May 28. The president’s comments “expose a dangerously wrong understanding of missions abroad,” Frithjof Schmidt, a lawmaker from the opposition Green Party, said in a statement the same day. “He should correct his statements as quickly as possible.” Waning support for Koehler was highlighted when Germany’s Der Spiegel magazine in this week’s edition dubbed the president “Horst Luebke,” alluding to Heinrich Luebke, Germany’s second postwar president who stepped down in 1969. Luebke was widely recognized as a poor public speaker and a frequent target of ridicule, especially toward the end of his term when his failing health started to affect his memory, Spiegel said. Koehler “has apparently got a very thin skin,” Hugo Mueller-Vogg, who published a biography of the president in 2005, said on N24 television. “He really thought he could change something in this country. But then he realized that his office is largely ceremonial.” To contact the reporters on this story: Brian Parkin in Berlin at bparkin@bloomberg.net ; Patrick Donahue at pdonahue1@bloomberg.net

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ECB’s Honohan Welcomes Government Bond Purchases as `Important’ New Tool

May 31, 2010

By Simone Meier May 31 (Bloomberg) — European Central Bank council member Patrick Honohan welcomed the bank’s government bond purchases as an “important” new weapon in its armory and said any risks associated with the policy are being managed. “This has been an important extension, a use of tools that haven’t been used before,” Honohan, who is also head of Ireland’s central bank, said in an interview in his office in Dublin on May 28. The decision “was exactly the right kind of prompt initiative” needed, he said. The ECB’s asset purchases are part of a European bid to rescue the euro after budget blowouts in Greece, Portugal, Spain and Ireland triggered a sovereign debt crisis. Not all of the central bank’s 22 policy makers support the bond program, with Germany’s Axel Weber openly criticizing the move for its inherent “stability risks.” Honohan, 60, who joined the ECB’s Governing Council in October last year, said he’s “solidly behind” the decision to buy assets. “It’s not in the normal course of the ECB’s traditional approach to a toolbox, but it’s not outside the range of the toolbox of standard central banking around the world in history,” he said. Budget Deficits “There’s obviously a divide within the council,” said Karsten Junius , a senior economist at Dekabank in Frankfurt. “It’s controversial because they’re not sure how to get out of it and it’s not clear where it’s going. Still, we don’t know whether risks would have been even bigger without the program.” Ireland’s budget gap widened to 14.3 percent of gross domestic product last year, more than four times the European Union limit. Germany’s was 3.3 percent. The yield premium investors demand to buy Irish debt over comparable German bonds, the European benchmark, was at 215 basis points today. It widened to 306 basis points before the ECB announced its bond- purchase plan on May 10. The ECB’s announcement came hours after European leaders unveiled a 750 billion-euro rescue package to contain the fiscal crisis. While the ECB says its aim is to restore normal functioning on markets, the purchases have exposed it to claims it is financing profligate nations at the behest of governments. The program entails “stability risks” and “must be precisely targeted and limited,” Weber, who heads Germany’s Bundesbank, said earlier today. ‘Very Effective’ The ECB bought 35 billion euros ($43 billion) of bonds in the first three weeks of the program. It is countering the effect on money supply by draining the same amount of liquidity through one-week deposits from banks. “It’s a very effective way of ensuring that it doesn’t leak over and have an impact on overall average liquidity conditions,” said Honohan, previously an economics professor. He declined to say whether the ECB has already started purchasing private-sector debt or whether there’s a timeframe for the bond program. “We can consider it on an ongoing basis,” he said. “It’s been operated in a very professional, effective way.” As the mounting debt crisis undermines confidence and forces countries to step up spending cuts, threatening growth, economists say they don’t expect the ECB to increase its main interest rate from a record-low 1 percent anytime soon. Goldman Sachs Group Inc. on May 24 pushed back its forecast for the first increase to the second quarter of 2011 from the first. Euro Area ‘Safe’ “It seems to me that the current stance of interest rates can hardly be questioned,” Honohan said. “The events over the last couple of weeks have not brought forward the likely increase. It’s not surprising that markets would react in this way and I suppose without necessarily endorsing exactly what the market is doing, one has to be realistic.” Honohan also said the euro area is “safe” and he expects it to continue to expand. “I don’t have any doubt in my mind that the euro and the euro area are permanent features of the landscape,” he said. There have been “pressures” on markets, “but not in a way that makes any difference to my firm opinion that the euro will continue to have an even growing membership of countries.” So far, investors seem unconvinced by the efforts of the ECB and European governments. The euro has slumped 14 percent against the dollar this year on concern rising budget deficits will lead to a default by a euro-area nation and a possible breakup of the single currency union. “Restoring market confidence in the solidity of governments’ finances is absolutely crucial,” Honohan said. “Doomsday discussions are actually beside the point because governments have committed themselves to viable fiscal plans.” The ECB will hold its next rate decision on June 10 in Frankfurt. The central bank that day will also publish its latest economic forecasts. To contact the reporter on this story: Simone Meier in Zurich at smeier@bloomberg.net

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Richard Zombeck: Nina Easton, Fortune Magazine Blogger, Panders to Rich Friends and Readers

May 28, 2010

Last week, Nina Easton, Fortune Magazine’s Washington Bureau Chief, described an apparent traumatic event on her blog : “Last Sunday, on a peaceful, sun-crisp afternoon, our toddler finally napping upstairs, my front yard exploded with 500 screaming, placard-waving strangers on a mission to intimidate my neighbor, Greg Baer.” The protest was organized by Chicago-based grassroots organization National People’s Action , in coordination with the SEIU who bused more than 700 workers from 20 states to Easton’s neighborhood — one of Washington’s wealthiest neighborhoods. The event kicked off several days of protests targeting K Street for lobbyists’ role in financial reform. The protesters, representing millions of people in this country who have either lost, are in the process of losing, or will inevitably lose their home as a result of the continued refusal by banks to work with homeowners, were there to picket in front of Gregory Baer’s house . Baer is deputy general counsel for Bank of America, the bank with the worst record of loan modifications according to treasury reports . Easton, who worked as a lead editor during her eight years at the Boston Globe goes on to say: Now this event would accurately be called a “protest”; if it were taking place at, say, a bank or the U.S. Capitol. But when hundreds of loud and angry strangers are descending on your family, your children, and your home, a more apt description of this assemblage would be ‘mob.’ Contrary to how Easton portrays it, this is not an isolated event. Similar protests have been organized since the modification programs were introduced last year. Groups like Neighborhood Assistance Corp. of America (NACA) held protests in front of banker’s homes as early as February of last year . When a person of Easton’s apparent stature writes something, even in a blog post, one would expect a certain level of research and professionalism.  According to her Wikipedia entry , Easton was a reporter with the LA Times and worked as lead editor during her eight years at The Boston Globe , yet her blog does little more than sensationalize the event and minimize the reasons behind the protest. Easton quotes Steven Lerner, SEIU’s point person on Wall Street reform as being, “more comfortable sticking to his talking points: ‘Millions of people are losing their homes, and they have gone to the banks, which are turning a deaf ear.’” Millions of people losing their homes is far from a talking point and Easton dismisses the comment as irrelevant. One Easton sympathizer, Tary McMillian, writes in her comment to the blog, “I hope the children of these protesters never have to endure the fear they put this boy through. I can’t even rap (sic) my mind around the fact that people would act like this and treat anothers (sic) family like this.” Lerner’s remark refers to millions of families losing their homes, uprooting their kids from schools, neighborhoods, and friends they’ve had for years. Not to mention the devastating financial blow it takes on a family and the stress it can add to an already hopeless situation. A bit more to endure than the inconvenience Easton and her toddler suffered by being woken up from their nap on a peaceful, sun-crisp afternoon, as she put it. Easton doesn’t stop with protesters when it comes to her condescension and disdain. She uses her platform to put down HuffPost reporter Arthur Delaney, who she refers to as a “blogger.” “There were no reporters from organizations like the Washington Post, no local camera crews who might have aired criticism of this private-home invasion… Instead, a friendly Huffington Post blogger showed up, narrowcasting coverage to the union’s leftist base,” Easton writes, pandering to her readers in the same way as she accuses the HuffPost reporter of doing. The irony of her statement is that Delaney, along with Shahien Nasiripour also of HuffPost, are among the few reporters covering this issue with accuracy and objectivity. Many homeowners on shamethebanks.org are thankful to both of these reporters and the continued coverage of this topic. Maybe the four years at Fortune Magazine, rubbing elbows with and covering the lives of the top one percent have resulted in Easton’s myopic view. Or maybe her marriage to Russell Schriefer has affected her in some way.  Schriefer’s  PR firm, SSG, claims the Chamber of Commerce and the Business Roundtable as clients. Bank of America CEO Brian Moynihan is a member of the Business Roundtable, according to SEIU’s own post . Easton also downplays the role of the banks in all of this. She writes, “Waving signs denouncing bank ‘greed,’ hordes of invaders poured out of 14 school buses,” childishly putting “greed” in quotes as if referring to unicorns, hobbits, or some other imaginary entity. Astoundingly she manages to insinuate that we, at the bottom, are fabricating an imaginary syndrome targeting her audience, neighbors, and subject matter of her magazine. It exists. Leo Hindery Jr. described the industry in his recent post as a: profit-driven, greedy, selfish institution that, with its unbridled compensation practices and current light-touch regulatory regime is, I truly believe, behind almost every major societal and economic ill that has befallen the United States since 1980. I’d suggest to Nina Easton that she attempt a return to her journalistic roots and have a look at what’s going on outside of her posh neighborhood and insulated circle. Maybe draw from her Berkley education and Boston Globe experience to venture into some of the homes and meet some of families that are affected by the decisions some of her “friends” are making. At the very least, read some of the stories from homeowners at shamethebanks.org and get a sense for why people are protesting against the very people she writes about, associates with, and panders to.

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