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Obama Slaps Congress, Lobbyists In Push For Consumer Protection Agency (VIDEO, REMARKS)

October 9, 2009

The White House on Friday renewed its push for a consumer financial protection agency with President Obama and a senior economic official warning Congress and the U.S. Chamber of Commerce, the nation’s biggest business lobby, not to get in the way. “…It has never been more important to have a watchdog function like the one we’ve proposed,” Obama said. “And yet, predictably, a lot of the banks and big financial firms don’t like the idea of a consumer agency very much. In fact, the U.S. Chamber of Commerce is spending millions on an ad campaign to kill it.” Referring to the messages in those ads, Obama said they’re “completely false.” In a conference call with bloggers, Austan Goolsbee, a member of Obama’s Council of Economic Advisers and the chief economist for the White House Economic Recovery Advisory Board, reiterated the anti-special interest line, but also added that lobbyists determined to kill or defang the new consumer-focused agency continue to hold great sway with members of Congress. “It’s really important that we keep the focus on what is in the public interest,” Goolsbee said. “But without that focus this thing just becomes yet another bill that’s down in the bowls of the Banking Committee and Congress, and it gets chewed up and pushed by special interests, which is basically how we got to the regulatory environment we were in before that burned down and burned down the whole neighborhood with it.” Obama made a similar claim. “But all this hasn’t stopped the big financial firms and their lobbyists from mobilizing against change. They’re doing what they always do – descending on Congress and using every bit of influence they have to maintain a status quo that has maximized their profits at the expense of American consumers,” he said. “And since they’re worried they may not be able to kill this agency, they’re trying their hardest to weaken it – by asking for exemptions from this agency’s rules and enforcement; by fighting to keep open every gap and loophole they can find. And they’re very good at this, because that’s how business has been done in Washington for a very long time. In fact, over the last ten years, the Chamber of Commerce alone spent nearly half a billion dollars on lobbying – half a billion dollars.” The ambitious original proposals to protect consumers and reform the financial industry have already been scaled back . “Unfortunately, the damage from corporate lobbying in Congress may have already been done,” said John Taylor, president and CEO of the National Community Reinvestment Coalition, a pro-consumer association of more than 600 community-based organizations. “We thought Senator [Dick] Durbin (D-Ill.) made an apt and figurative statement when he said that the banks owned Congress, but perhaps his comment was meant to be literal. The ability of the proposed Consumer Financial Protection Agency (CFPA) to protect the most financially vulnerable individuals and communities has already been undermined by substantial changes to the bill.” WATCH: Obama’s full remarks below: Remarks of President Barack Obama–As Prepared For Delivery Consumer Financial Protection Event Friday, October 9, 2009 Washington, DC Good afternoon. For the last several months, this administration has been working with Congress to reform an outdated system of financial regulations and lax oversight that helped lead to last year’s crisis. And I want to thank Chairman Chris Dodd, Chairman Barney Frank, and Senator Richard Shelby for the leadership and enthusiasm they’ve shown throughout this process. Part of our reform effort involves putting in place new safeguards that would help prevent the irresponsibility and recklessness of a few from wreaking havoc on our entire financial system. We want to close gaps in regulation, eliminate overlap, and set rules of the road for Wall Street that make fair dealing and honest competition the only way for financial firms to win and prosper. But a central part of our reform effort is also aimed at protecting Americans who buy financial products and services every day – from mortgages to credit cards. It’s true that the crisis we faced was caused in part by people who took on too much debt and took out loans they couldn’t afford. But my concern are the millions of Americans who behaved responsibly and yet still found themselves in jeopardy because of the predatory practices of some in the financial industry. These are folks who signed contracts they didn’t always understand offered by lenders who didn’t always tell the truth. They were lured in by promises of low payments, and never made aware of the fine print and hidden fees. Secretary Geithner and I just finished meeting with some of these Americans who’ve joined us here today. You already heard from Patricia, who was forced to pay thousands of dollars in interest on a $550 payday loan. We also heard from Susan Chapman, who had excellent payment history until she was contacted by a broker who told her that she could lower the monthly payments on her mortgage. Instead, the loan they sold her ended up increasing her debt, and her principal has now gone up $20,000. We talked with Karen Cappuccio, who is still fending off foreclosure because her mortgage company duped her into taking out two expensive loans when they had originally promised her one low, fixed rate mortgage. We talked with Maxine Given, whose bank hit her with four separate overdraft charges because of one mortgage check that they ended up rejecting the very next day. And we talked with Andrew Giordano, whose bank made a mistake that cost him over $800 in overdraft fees. And when he caught their mistake, the bank only refunded part of the fees. As we’ve seen over the last year, abuses like these don’t just jeopardize the financial well-being of individual Americans – they can threaten the stability of the entire economy. And yet, the patchwork system of regulations we have now has failed to prevent these abuses. With seven different federal agencies each having a role, there is too little accountability, too many loopholes, and no single agency whose sole job it is to stand up for people like Patricia, Susan, Maxine, Andrew and Karen – no one whose chief responsibility it is stand up for the American consumer and for responsible banks and financial institutions. Under the reforms we’ve proposed, that will change. The new Consumer Financial Protection Agency that I have asked Congress to create will have just one mission: to look out for the financial interests of ordinary Americans. It will be charged with setting clear rules of the road for consumers and banks, and it will be able to enforce these rules across the board. This agency will have the power to make certain that consumers get information that is clear and concise – in plain language – so they can compare products and know exactly what they’re getting into. It will ensure that banks and other firms cannot hide behind those ridiculously confusing contracts – pages of fine print that no one can figure out. It will have the ability to enforce and build on the credit card reforms we passed earlier this year, so that consumers aren’t hit with unfair rate hikes, penalties, or hidden charges. It will require brokers to look out for the interests of families if they give advice about mortgages. And it will ensure transparency and fair-dealing for other financial products, like bank overdraft services and payday loans. In a financial system that has never been more complicated, it has never been more important to have a watchdog function like the one we’ve proposed. And yet, predictably, a lot of the banks and big financial firms don’t like the idea of a consumer agency very much. In fact, the U.S. Chamber of Commerce is spending millions on an ad campaign to kill it. You might have seen some of these ads – the ones that claim local butchers and other small businesses will somehow be harmed by this agency. This, of course, is completely false – and we’ve made clear that only businesses that offer financial services would be affected by this agency. Contrary to what some have argued, this agency would not restrict consumer choice and innovation. Nothing could be further from the truth. In the past, a lack of clear rules led to innovation of the wrong kind: the firms that did best were the ones that did the best job of hiding the real costs to consumers. By contrast, the consumer agency we’re proposing would set ground rules so that firms don’t have to compete to confuse families, but to give them better choices. This will also help small business entrepreneurs who often rely on credit cards and home equity loans to finance their start-ups. But all this hasn’t stopped the big financial firms and their lobbyists from mobilizing against change. They’re doing what they always do – descending on Congress and using every bit of influence they have to maintain a status quo that has maximized their profits at the expense of American consumers. And since they’re worried they may not be able to kill this agency, they’re trying their hardest to weaken it – by asking for exemptions from this agency’s rules and enforcement; by fighting to keep open every gap and loophole they can find. And they’re very good at this, because that’s how business has been done in Washington for a very long time. In fact, over the last ten years, the Chamber of Commerce alone spent nearly half a billion dollars on lobbying – half a billion dollars. Well the stories we heard today remind us that the American people cannot afford business-as-usual any longer. These Americans cannot afford high-priced lobbyists to argue their case. They are counting on us to be their advocate; to be their voice; to restore a sense of responsibility from Wall Street to Washington. That’s why we need a Consumer Financial Protection Agency that will stand up not for big banks and financial firms, but for hardworking Americans. That’s why we need regulatory reform that will reward innovation and competition instead of short-cuts and abuse. And that’s why we cannot let the special interests win this fight. We have already seen and lived the consequences of what happens when there is too little accountability on Wall Street and too little protection for Main Street, and I will not allow this country to go back there. It is time to move forward. It is time for real change. And I am confident we will get it done. Thank you. Get HuffPost Business On Facebook and Twitter !

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Michael G. Winston: Penny Wise, Pound Foolish

September 29, 2009

In a world where diets and diet metaphors abound, companies have been obsessed for the past several years with trimming away the fat, getting lean and mean, and shedding weight in order to survive the recession and compete in the new global economy.

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Peter Diamandis: Launching Commercial Space Flight: Part Four — Anousheh Ansari and Her $10 Million Purse

September 25, 2009

Ever since I was a young girl in Iran, I have had a deep curiosity and active imagination which peak whenever I look up at the night sky. I’m fascinated to think about how we got to this place and time, what will come after us and what else is out there. For many others the dream of space is tied to the thrill of riding a rocket, but if I could blink my eyes and be there, I would do so. To me, rockets are just transportation — the allure is in exploring the universe. I have also always had an inner voice which compels me to follow my dream and aspirations. This voice has been my guide in my journey to the U.S. and in rough road of entrepreneurship to successful business. Even though my Entrepreneurial aspirations were not directly related to my passion for space, they ultimately provided me the financial means to make space travel a realistic possibility. And so, having carried the dream of space exploration throughout my life, I was incredibly excited when Peter Diamandis came to visit our family (me, my husband, Hamid, and his brother, Amir, who are also space enthusiasts) to tell us about the X PRIZE. As entrepreneurs, we knew the huge amount of work that it would take to make his idea succeed, as well as the many setbacks he would face along the way. And yet, sitting there listening to him, what was so captivating about Peter was his passion, because in the end, we knew that only passion that strong would keep him going in the face of the tremendous challenges ahead. Additionally, his vision really resonated with us; we had been looking for possibilities to go to space and perhaps find a way for other like us with a passion for space to be able to do it as well. While some options existed, they lacked credibility. The beauty of the X PRIZE was that we didn’t have to decide which company had the greatest probability of building a safe and usable private spaceship, we could support all of the competing teams (and therefore multiple solutions) and we would not have to pay out unless there was a winner. The investment also offered considerable leverage, as the $10 million prize purse would incentivize multiple teams around the globe to compete, and those teams would find sponsors to invest in their technology (in the end team and sponsorship investment amounted to over $100 million). So we signed on to sponsor the prize, which then became known as the Ansari X PRIZE. Throughout the competition, for selfish reason, I hoped with all my heart that someone would win. I wasn’t sure if it was possible, but I always maintained hope — even when the first deadline passed and the prize remained unclaimed. As a family of entrepreneurs, we are eternally optimistic, so we decided to extend the deadline by a year. When I realized the second deadline was drawing near, I still didn’t lose hope. I had witnessed miracles in the past, and I knew we were on the brink of something really important. When the prize was at last won (with less than a month until the deadline!), it exceeded all of my expectations. Witnessing SpaceShipOne hanging in the Air & Space museum really proved that we had made history. And when we learned that the prize had sparked a new industry and that Sir Richard Branson commercialized the technology… Well, that was just the cherry on top. Now, as a member of the Board of Trustees and the Vision Circle of the X PRIZE Foundation, I have the opportunity to continue to make history using incentive prizes to drive radical breakthroughs. Although there are four different areas, including Energy & the Environment, Life Sciences, Exploration, and Education & Global Development, that are being addressed with X PRIZEs, I am a space cadet. I look forward to the day when the $30 million Google Lunar X PRIZE is won, and I am committed to developing more space-based prizes which will give us further access to crucial materials and energy necessary to solve some of mankind’s greatest challenges. Tune in next week for the culmination of the blog series, when Brian Binnie tells about what it felt like to fly in the $10 million Ansari X PRIZE winning flight!

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Don McNay: Like Lottery Winners, Pro Athletes Also Blow Big Money

September 21, 2009

” It ’s the same old story,

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Steve Parker: African-American Wendell Scott should be in NASCAR’s Hall of Fame!

August 28, 2009

NASCAR has a fabulous chance to grab some positive, international public attention as insiders and fans vote on the first five members of the sport’s new Hall of Fame, but, as they’ve done before, the powers-that-be have blown it. Five top vote-getters of 25 nominated drivers, owners and wrenches will be honored in the sport’s multi-zillion dollar Hall of Fame being built in Charlotte, NC. See the nominated group and find out more about the Hall of Fame by clicking anywhere on this line. NASCAR’s first and best-known Black race-winner, Wendell Scott, isn’t among those eligible for the Hall. He didn’t even make the top 25; voters for the final five couldn’t pick Wendell Scott if they wanted to. And … some cynics (and probably realists) ask … who can blame NASCAR for the “omission”? Wendell Scott in 1977 The sport’s TV ratings and attendance have dropped as its popularity has reached a plateau, coincidentally much like the Republican Party’s, with its major base of support in the nation’s southeast and those fans being overwhelming male and White. Why risk the enmity of some of those fans, it’s probably asked by the sport’s leadership and top sponsors, by nominating Scott for that first Hall of Fame group? Scott was the first African-American to compete regularly in and certainly the only one to win a NASCAR Grand National race, now known as Sprint Cup, the sport’s top national series. And this was in the American south of the 1960s, not the 21st century. Scott’s life story was portrayed in the 1977 film Greased Lightning, the driver played by Richard Pryor. NASCAR Hall of Fame is being built in Charlotte, NC It isn’t as if, the sport’s sponsors and owners know, there would be some massive increase in minority NASCAR fans if Scott were nominated. For too many at the top in NASCAR, Scott’s nomination or his entry into the Hall must be thought of as a lose/lose for the sport. And I’m basing this on NASCAR’s so-far feeble attempts to bring minorities into the sport as fans and/or participants, their “Drive for Diversity” program seeming to be talked about more in court cases than realistically-displayed on the tracks and in the pits and garages. Talk about cynical: the sport’s attempt to label current Sprint Cup driver Juan Pablo Montoya and his success as a product of their diversity program was worse than laughable; Montoya was born in Colombia and is the only driver to have won the CART championship, the Indy 500 and the 24 Hours of Daytona all at his first attempt. “Hard Driving” by Pulitzer-winning author Brian Donovan recounts Scott’s career And NASCAR apparently still doesn’t discourage the display of the “rebel” flag at their events while it quietly settles, out-of-court, discrimination lawsuits. For those who want to defend that flag-waving, think for a moment of the Nazi flag and other Third Reich symbols being paraded by crazy white supremist and anti-Semitic groups. Would you feel comfortable and welcome at their events? Any patriotic American knows the rebel flag for what it is: a symbol of racism, the phony call for “states’ rights” and a fondness for the dissolution of the Union. Some might wonder: what does it all matter? It’s “only” a sport. Here’s why: this sport is bought-and-paid-for with hundreds of millions of dollars from America’s largest corporations and, thus, from the American people. NASCAR founder Bill France Sr., in 1953, founded International Speedway Corp. to construct and manage tracks and promote races. ISC also owns several major NASCAR-related businesses and is now a publicly-traded company. In other words, NASCAR is no private country club, university or so-called civic organization. Almost every consumer in America has a money stake in NASCAR. And “Big” Bill France ran his sport his way, threatening and taking action against anyone espousing organizing drivers or anyone else into any sort of union which might threaten his absolute control. This is probably the reason many big NASCAR veterans now speak openly about Scott being treated poorly, but during his NASCAR career never spoke-out in his favor. This “tradition” continues in today’s NASCAR, still run with a heavy hand by the France family. NASCAR tried to pass-off Juan Pablo Montoya as a product of their “Drive for Diversity” program Those who ask, “Should Scott be in the Hall of Fame simply because he was the first consistently top-running Black driver in NASCAR?” are raising the old red herring which claims racism is over in America. Using that same argument, we can ask if Jackie Robinson should be in baseball’s Hall of Fame “just because” he was Black or if there’s something historic about Barack Obama being an African-American; of course Robinson should be in the HOF and Obama is special because of their ethnicity. How can that be ignored? But like Robinson and Obama, Scott was a winner, too. He was often in NASCAR’s top ten in national points, won a major national event (which NASCAR awarded to the runner-up so the local white beauty queen wouldn’t have to kiss him) and seemingly took it all in stride, never lashing-out at the sport during his career even though he seemed to have every right to do so. Scott raced a few years after after this Tucker competed in NASCAR events Click here for an opinion from an Alabama newspaper website. Based on his combination of grit, courage and driving and wrenching skills, and his race, especially in that place and in that time, Wendell Scott should be a member of NASCAR’s inaugural class Hall of Fame. What do you think? Remember, top executives of many NASCAR-supporting car-makers, other sport sponsors (and potential sponsors) and officials stop by this blog on a regular basis, so let them hear your voice. And let’s hear from all the sport’s fans, here, too … and I’m one of them.

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Senator Kennedy’s Passion for Public Service Remembered on Eve of Funeral

August 28, 2009

By Tom Moroney Aug. 29 (Bloomberg) — Senator Edward Kennedy was remembered as a passionate public servant who loved his family, friends and a good laugh during a memorial service on the eve of his funeral and burial at Arlington National Cemetery. “It was never about him, it was always about you, a truly remarkable character trait,” said Vice President Joe Biden , one of many who recalled personal kindnesses performed for them by Kennedy. “Your father was a historic figure,” Biden said to Kennedy’s three children at the service last night at the John F. Kennedy Presidential Library and Museum in Boston. “He was a heroic figure beyond that” for his support of Americans trying to “start over again,” the vice president said. The funeral for Kennedy, who died Aug. 25 at age 77 of brain cancer, will be held today at Our Lady of Perpetual Help Basilica in Boston. President Barack Obama is scheduled to speak. Afterward, the senator will be buried at the national cemetery outside Washington near his two brothers — President Kennedy, assassinated in 1963, and Robert Kennedy, killed by a gunman in 1968. “John Fitzgerald Kennedy inspired our America; Robert Kennedy challenged our America; and Teddy changed our America,” said Senator Chris Dodd of Connecticut. “He was a champion for countless people who otherwise might not have had one, and he never quit on them, never gave up on the belief that we could make tomorrow a better day. Never.” Frequent Laughter The audience laughed frequently at the stories told by speakers. Dodd recalled that after he underwent prostate surgery a few weeks ago, Kennedy called him, saying in a booming voice, “between going through prostate cancer surgery and doing town hall meetings, you made the right choice!” Kennedy’s niece Caroline Kennedy , daughter of the late president, spoke about how her uncle used to take his nieces and nephews on “family history trips,” including one miserable campout that he abandoned to check into a Ritz hotel. “Now Teddy has become a part of history,” she said. Republican Senator Orrin Hatch of Utah recalled that although he came to Washington to “fight Ted Kennedy,” the senator wound up becoming “one of my closest friends in the world.” “He and I didn’t agree on much,” Hatch said, adding that Kennedy sometimes would “lay into me with the harshest red-meat liberal rhetoric you could imagine.” Minutes later, Kennedy would come up and ask him, “How’d I do, Orrin?” “I miss fighting in public and joking with him in the back room,” Hatch said, his voice quavering. ‘Large Family’ Kennedy’s nephew, Joseph P. Kennedy II , a former congressman and the son of the late New York Senator Robert Kennedy , said his uncle had to look after “one very, very large family” after the assassinations of Joseph’s father and President Kennedy. “For so many of us, we just needed someone to hang on to, and Teddy was always there to hang on to,” his nephew said. “He had such a big heart and he shared that heart with all of us.” Arizona Senator John McCain , last year’s Republican presidential nominee, said that when he and Kennedy worked together on an immigration bill, “he was the best ally you could have.” “He was the most reliable, the most prepared, and the most persistent member of the Senate,” McCain said. “He took the long view. He never gave up.” Work on Issues Massachusetts’ other senator, Democrat John Kerry , cited Kennedy’s work on matters such as the Americans With Disabilities Act, workplace safety, children’s health issues and Meals on Wheels. “He labored with all his might to make health care a right for all Americans and we will do that in his honor,” Kerry said. Cardinal Sean P. O’Malley will preside over today’s funeral in his role as Archbishop of Boston and will lead the final prayers of commendation. Obama’s eulogy is “obviously going to be very personal,” White House spokesman Bill Burton told reporters on Aug. 27. The president has been vacationing this week on the Massachusetts island of Martha’s Vineyard. More than 33,000 mourners filed past Kennedy’s flag-draped casket during the past two days at the library in Boston. His widow, Victoria , and other family members greeted visitors before the doors to the library, overlooking the Atlantic Ocean, were closed to the public yesterday. Thousands of People Thousands of people waited alongside roads and on overpasses two days ago to glimpse the black hearse bearing Kennedy’s body from his home in Hyannis Port. Before arriving at the museum, the motorcade toured Boston, the city Kennedy’s grandfather John F. Fitzgerald once served as mayor. Among the locations the motorcade passed were the federal building named for his brother John, the office where he served as a Suffolk County Assistant District Attorney and the church where his mother, Rose, was baptized. To contact the reporter on this story: Tom Moroney in Boston at tmorrone@bloomberg.net

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Exclusive Webinar: Facebook for Real Estate with Heather Elias and Jim Cronin

August 25, 2009

So you set your profile up on Facebook, ‘cuz everybody’s doing it, right? – OR – Did you set it up to gain ground with your online marketing? You have a bunch of friends, you regularly update your status, but you know that you have only scratched the surface of the most powerful Social Media tool on the internet. (Have you watched this video: http://bit.ly/SocialMediaFad ?) I guarantee most of you are not making the impact you should be, considering the effort. There’s a voice of reason when it comes to using Facebook as an effecitve marketing tool in Real Estate and that is the voice of Heather Elias . This month, Heather’s “Facebook for Real Estate” presentation was the most attended REBarCampSF session by a large margin. I attended, and immediately realized how little I knew about the subject. With over 1300 friends, I figured I was getting the most out of the networking tool. Boy, was I naive. As soon as her session was over, I humbly asked her if I could hire her for an hour to school me on Social Media’s most far-reaching tool, Facebook. Last week, in one hour, Heather taught me more about how to use Facebook effectively than I have learned, on my own, in the last year.  From setting up business pages, feeding blog posts into the FB stream, organizing contacts, joining groups, updating your status, analyzing statistics, creating events… there is so much to learn. Heather, a Web-savvy and very successful Realtor from Northern Virginia, cuts through the confusion and delivers the formula-to-success in an incredibly easy-to-grasp manner. Together, she and I will be conducting an exclusive, one-time Webinar Event on how effectively use Facebook as a real estate agent. Who’s it For? Real estate agents looking to learn exactly what to do (and what not to do) to leverage Facebook as an effecive marketing tool. When is it? Friday, August 28th at 11AM PST (2pm EST) What is the Length? 1 Hour and 15 mins. What Does It Cost? Only $19.99 Why is it worth it? Heather’s Facebook presentations are standing room only. When she’s talking, we’re listening. Now’s your chance to get her first-hand knowledge without having to travel to the next REBarCamp. What Else Should I Know? -Attendance will be limited to 100 , so don’t delay in getting your seat now. -There will be a live chat for your questions and for resource links. -Attendees will receive an incredibly resourceful eBook Reference Guide of the class. Tags: Facebook , Real+Estate+Social+Media , Heather+Elias , Webinar+SMM

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Chrysler’s Press Plans to Leave Automaker Soon to Pursue Other Interests

August 21, 2009

By Mike Ramsey Aug. 21 (Bloomberg) — Chrysler Group LLC Deputy Chief Executive Officer Jim Press , who joined the U.S. automaker two years ago from Toyota Motor Corp., will leave the company soon, three people familiar with his plans said. Press, 62, is departing to pursue other interests, said the people said, who didn’t elaborate and didn’t want to be identified because the decision isn’t public. One of the people said Press plans to leave by late November or early December. Chrysler in an e-mailed statement declined to comment. Chrysler Group is run by Fiat SpA after exiting bankruptcy in June. Press has no one reporting to him and has been assisting Chief Executive Officer Sergio Marchionne with the management transition, the people said. Press serves as a special adviser to Marchionne, who is also CEO of Fiat. Chrysler hired Press as president in September 2007, a month after Cerberus Capital Management LP bought the Auburn Hill, Michigan-based company from Daimler AG. Press would be the last of the former Chrysler LLC’s three top executives to leave the revamped company, which emerged from Chapter 11 protection under a U.S. government-sponsored plan. Press didn’t immediately respond to messages left on his voice mail or interview requests made through Chrysler. Before the bankruptcy reorganization, Press and Tom LaSorda were presidents of the automaker and Robert Nardelli was CEO. LaSorda retired in May and Nardelli resigned in June. The Wall Street Journal reported earlier today that Press would leave by the end of the year, citing three people told of the plan. To contact the reporter on this story: Mike Ramsey in Southfield, Michigan, at mramsey6@bloomberg.net

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AT&T, Verizon Investigated by FCC Over Anti-Competitive Behavior, Pricing

August 20, 2009

By Todd Shields Aug. 20 (Bloomberg) — The Federal Communications Commission is examining whether AT&T Inc. and Verizon Wireless stymie wireless competitors by denying them connections and making it hard for subscribers to switch providers. FCC Chairman Julius Genachowski has asked fellow commissioners to vote approval for a broad inquiry into wireless industry practices at the agency’s Aug. 27 meeting. The agency probably will look for evidence that AT&T and Verizon, which have a combined 60 percent of the U.S. market, engage in anti-competitive behavior, said Andrew Jay Schwartzman , a Washington communications attorney who has followed the FCC for more than 30 years. The probe may signal President Barack Obama ’s intention to step up scrutiny of antitrust matters generally, he said. “The willingness to investigate these questions foretells an administration willing to take on large operators,” said Schwartzman, who is president of Media Access Project , a nonprofit law firm. Among practices the FCC may question are terms for connecting rival companies’ calls, fees for access to lines that move high-volume traffic, the length of contracts tying subscribers to carriers, and fees charged customers when they want to leave a contract early, according to an FCC official who declined to be identified discussing the plans. Apple, Palm “The commission is taking a proactive approach to better understand practices in the wireless market,” Jen Howard, a spokeswoman, said in an e-mailed statement. Genachowski, a Democrat appointed by Obama, took office June 29. The chairman wasn’t available to comment, Howard said. The agency said June 18 it was investigating whether consumers are shortchanged by carriers’ exclusive contracts for wireless handsets, such as deals linking Apple Inc. ’s iPhone to AT&T, Palm Inc. ’s Pre to Sprint Nextel Corp. and Research In Motion Ltd. ’s BlackBerry Storm to Verizon. Separately, the FCC is reviewing a complaint by EBay Inc. ’s Skype unit that wireless carriers block consumers from using Skype’s Internet-based calling services. The FCC also has sent letters to Apple, AT&T and Google Inc. asking about Apple’s rejection of Google Voice for the App Store , a Web site where consumers can download applications for the iPhone. Google Voice offers lower-cost calling and text service. Responses to the letters are due tomorrow. FCC’s Reach “We are being reviewed, and I think it’s fair to say we have some work to do to educate policy makers,” said Christopher Guttman-McCabe , vice president for regulatory affairs for CTIA-The Wireless Association . Steve Largent , chief executive officer of the Washington- based trade group, said he expected the FCC to hold hearings. “There’s not even any hesitation in welcoming the FCC or anybody else to investigate exactly how competitive this industry is,” Largent said. The FCC’s regulatory reach in the wireless industry includes approval of mergers and administering rules that aim to bolster competition, such as letting customers keep phone numbers when they switch carriers. Basking Ridge, New Jersey-based Verizon Wireless is “very much looking forward to beginning the dialogue” about its services, spokesman Jeffrey Nelson said. “We like the fact that this new FCC and the new chairman seem to be very data-driven,” said Michael Balmoris , a Washington-based spokesman for AT&T, in an e-mailed statement. “When you look at the facts in the wireless industry, you see a lot of choice and variety.” ‘Two Gorillas’ U.S. consumers pay less and have more choice of service providers than those in other countries, Guttman-McCabe of CTIA said. The association represents 275 companies including the four largest U.S. wireless carriers: Dallas-based AT&T; Deutsche Telekom AG’s T-Mobile unit; Overland Park, Kansas-based Sprint Nextel; and Verizon Wireless, owned by Verizon Communications Inc. and Vodafone Group PLC . The four carriers serve about 90 percent of U.S. wireless subscribers, and AT&T and Verizon account for about 60 percent, said Joel Kelsey, Washington-based policy analyst for Consumers Union, the non-profit publisher of Consumer Reports magazine. Verizon Wireless reported having 87.7 million customers in a July 30 filing, and AT&T said in an Aug. 5 filing that it had 79.6 million wireless subscribers. “You’ve got two 10,000-pound gorillas and everybody else is struggling for air,” said Gigi Sohn , president of Public Knowledge , a Washington-based public interest group. She said the big carriers’ dominance leaves consumers with high prices for handsets, expensive text messaging, slow data service and spotty signal coverage. “Competition leads to lower prices and better service,” Sohn said. Smaller Carriers Smaller wireless carriers are also pressing the FCC for action. “There are very encouraging signs that they’re going to take a harder look,” said Michael Rosenthal, director of legal and external affairs for Atlanta-based SouthernLinc Wireless , a unit of the Southern Co. . SouthernLinc has about 275,000 customers, according to its Web site. The FCC should require large operators to offer data connections at reasonable rates so small-company customers’ Web devices work outside their home areas, said Rosenthal, who is also head of the government and regulatory committee for the Rural Cellular Association, a McLean, Virginia-based trade group. Congress, Justice The industry faces pressure from the Democratic-controlled Congress as well. In June, four U.S. senators requested the FCC’s inquiry into exclusive handset deals. Last month, Senator Herb Kohl , the Wisconsin Democrat who heads his chamber’s antitrust panel, asked the FCC and Justice Department to “take action to enhance competition” for wireless services. Andrew Lipman , a Washington-based partner in the media, telecommunications and technology practice at Bingham McCutchen LLP, said Justice Department antitrust officials have begun “a sector inquiry” that falls short of a formal investigation. “Consumer protection issues have a similarly receptive audience these days both at Justice and the FCC,” Lipman said. Justice Department spokeswoman Gina Talamona declined to comment. To contact the reporter on this story: Todd Shields in Washington at tshields3@bloomberg.net

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Marshall Goldsmith: Start Asking

August 17, 2009

Why is asking so important? In the Information Age, leaders must manage knowledge workers. Peter Drucker has defined knowledge workers as people who know more about what they are doing than their boss does. It is hard to tell people what to do and how to do it when they already know more than we do. In today’s rapidly changing world, we need to ask, listen and learn from everyone around us. Research shows that asking works. Howard Morgan and I recently published a study involving more than 11,000 leaders and 86,000 of their co-workers from eight major corporations. Our findings were clear: Leaders who ask, listen, learn and consistently follow up are seen as becoming more effective. Leaders who don’t ask don’t get much better. A few years ago, Alyssa Freas joined us in a similar study with customers and discovered nearly identical results. External customer satisfaction goes up when customer service representatives ask, listen, learn and follow up. In addition to being supported by research, asking is just common sense. When people ask us for our input, listen to us, try to learn from us and follow up to see if they are getting better, our relationship with them improves. This seems simple and obvious — so why don’t we do it? Reviews of summary 360-degree feedback involving thousands of leaders from more than 50 organizations have shown that when the item “Asks people what he or she can do to improve” is included in the company’s leadership inventory, it almost always falls near the bottom (if not in last place) in terms of employee satisfaction. As a rule, leaders don’t ask. I recently asked the vice president of customer satisfaction in a major organization if his employees should be asking their key customers for feedback — listening, learning and following up to ensure service keeps getting better. “Of course,” he replied. “How important it this to your company?” I asked. “It’s damn important!” he exclaimed. I then lowered my voice and asked, “Have you ever asked your wife for feedback on how you can become a better husband?” He stopped, thought for a second, and sighed, “No.” “Who is more important — your company’s customers or your wife?” I asked. “My wife, of course,” he replied. “If you believe in asking so much, why don’t you do it at home?” I inquired. He ruefully admitted, “Because I am afraid of the answer.” Why don’t most of us ask, even though we know we should? We don’t ask, because we are afraid of the answers. Let me give you a personal example. I am 55 years old, and at my age, one type of input that I should be asking for every year is a physical exam. I managed to avoid this exam, for not one or two years, but seven years. How did I successfully avoid a physical exam for seven years? What did I keep telling myself? I will do it when I quit traveling so much. I’ll go after I begin my “healthy foods” diet. I will get that exam after I get in shape. Have you ever told yourself the same thing? Who are we kidding? The doctor? Our families? No, we are only kidding ourselves. My suggestions are very simple: • As a leader: Get in the habit of asking key co-workers for their ideas on what needs to be done. Thank them for their input, listen to them, learn as much as you can, incorporate the ideas that make the most sense and follow up to ensure that real, positive change is occurring. As a coach: Encourage the people you are coaching to ask questions, listen to the answers and learn from everyone around them. Be a great role model for learning, then ask the people you are coaching to learn in the same way that you are. As an executive coach, I find that my clients can learn a lot more from their key stakeholders than they ever learn from me. • As a friend and family member: Ask your loved ones how you can be a better partner, friend, parent or child. Listen to their ideas. Don’t get so busy with work that you forget that they are the most important people in your life. Improving interpersonal relationships doesn’t have to take a lot of our time. It does require having the courage to ask for important people’s opinions and the discipline to follow up and do something about what we learn.

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Sheldon Filger: Obama Versus JFK on Corporate Greed: A Telling Comparison

July 27, 2009

Amid the surreal and boastful bonuses the Wall Street tycoons have been paying themselves after being rescued by the American taxpayer from their own reckless follies, there is an eerie silence from the Obama administration. That this “they can eat cake” mentality flourishes among the financial elites while the economic catastrophe they engineered through their unmitigated and reckless greed sends the U.S

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